Altea Services

What Altea Services does

Altea Services (Altéa Services) is a privately-held B2B multi-service facility management company founded in 2011 and headquartered in Paris, with a regional headquarters in Fribourg, Switzerland. The company operates three core service lines: Propreté (professional cleaning covering bio-cleaning, exceptional cleaning, pre-opening, end-of-lease, and hygiene consumables), Services Associés (store fixture installation, furniture mounting, shelving, and complete store reconfiguration), and Environnement (dry waste sorting, bulky waste collection, merchandise destruction, archive evacuation, and certified recycling). It serves primarily European retail chains and professional building operators, with named customers including Zara, Sephora, Maison du monde, Aldi, and Décathlon, positioning itself as a single-vendor outsourcing partner that can standardize facility operations across multiple countries.

The company's principal technology asset is Astral Web, a proprietary web-based application that provides clients with real-time service tracking, store- and canton-level statistics rated out of 10, graphical historical evolution, digitally-signed PDF reports, automated email delivery, virtual intervention scheduling, multi-language support, and modular customization for cleaning, glazing, fixtures, and maintenance workflows. The firm holds ISO 9001 quality management certification, the Swiss Label mark, and is a signatory to the UN Global Compact, reflecting a formal ESG and quality positioning aimed at qualifying for large enterprise and cross-border tenders.

Commercially, Altea Services uses a quote-based, per-project pricing model with billing tied to service volume and scope, delivered through direct B2B sales with dedicated account management across France and Switzerland. The stated strategic objective is to operate in more than 10 European countries by 2025. Headcount is reported in the 501-1,000 range. No revenue figure, funding history, or acquisitions are disclosed in the available data, and the company has no public listing.

Name

Altea Services

Legal name

Altéa Services

Website

https://altea-services.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Altea Services is a Paris-headquartered B2B facility management provider delivering professional cleaning, store installation/fitting, and waste recycling services to European retail chains and professional buildings, supported by its proprietary Astral Web client portal.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (5612), Janitorial Services (561720), Janitorial Services (56172), Services to Buildings and Dwellings (5617)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950)

akta.pro primary industry

Vendor/Subcontractor & SLA Management (BPABAAAJ)

akta.pro secondary industries

Commercial Office & Corporate Janitorial (IMAIADAA), Commercial Junk Removal & Hauling (HSAKALAB), Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Facility management services
• Commercial cleaning services
• Waste recycling solutions
• Retail fixture installation
• Store maintenance services

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Facility Cleaning Services: Ongoing building maintenance and cleaning services delivered according to predetermined specifications and specific protocols. Services include bio-cleaning, exceptional cleaning after damage, pre-opening cleaning, and end-of-lease cleaning. Also includes hygiene consumables and associated equipment supply.
2. Installation and Fitting Services: Specialized services for store cell implantation, furniture assembly and mounting, accessory fixation, and fixture securing. Complete zone reorganization managed by specialized teams without operational constraints for the client.
3. Waste Collection and Recycling: Customized waste management solutions including collection and sorting of dry waste, bulky waste collection, merchandise destruction, and archive evacuation. Includes installation of recycling collection boxes with monthly and annual tracking reports for legal compliance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Altea Services delivers multi-services facility management for retail chains and professional buildings across Europe, comprising three core service lines: Propreté (professional cleaning including bio-cleaning, exceptional cleaning, pre-opening cleaning, end-of-lease cleaning, and hygiene consumables/equipment supply), Services Associés (store fixture installation, furniture mounting, shelving, warehouse creation, accessory fixation, and complete store reconfiguration), and Environnement (customized waste collection and sorting, bulky waste collection, merchandise destruction, archive evacuation, and certified recycling with tracking reports). Service delivery is enabled by the proprietary Astral Web platform, which provides clients with statistics, PDF reports, virtual time-tracking, and modular management tools across multi-country portfolios.

Product overview

Altea Services is a multi-service facilities management company offering three core service lines (Propreté/Cleaning, Services Associés/Multi-Services, and Environnement/Waste Management) along with a proprietary web application platform called Astral Web. The company operates across multiple European countries with offices in France and Switzerland, serving retail clients including Zara, Sephora, Maison du monde, Aldi, and Décathlon. Astral Web serves as the central technology platform enabling clients to track service delivery, view statistics, generate reports, and manage operations across their portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Astral Web: Web-based application for managing service performance tracking, statistics, and reporting for retail and facility management clients.

Products and services

• Propreté (Cleaning Services) Professional cleaning services for all types of professional, private, and collective buildings, including bio cleaning, exceptional cleaning after disasters, cleaning before opening or end of lease, and supply of hygiene consumables and equipment. Targeted at retail chains and professional building operators across Europe.
• Services Associés (Installation and Multi-Services) Store fixture installation, furniture mounting, shelving, warehouse and storage creation, and complete store reconfiguration services. Specialized in supply and assembly of furniture, accessory fixation, and securing store layouts. Targeted at retail chains implementing new openings, refits, or layout changes across multiple European locations.
• Environnement (Waste Collection and Recycling) Customized waste collection and recycling solutions including dry waste sorting, bulky waste collection, merchandise destruction, archive evacuation, installation of recycling collection boxes, and certified recycling with monthly and annual tracking reports for legal compliance. Targeted at retail chains and professional buildings requiring environmentally compliant waste management across Europe.
• Astral Web Proprietary web application allowing Altea clients to manage and track facility service delivery from PC or tablet. Features include store/canton statistics and ratings out of 10, graphical evolution of statistics over months or years, detailed PDF reports secured with digital signatures from ALTEA manager and store responsible, automated email delivery of reports, virtual time-tracking for intervention schedules, multilingual support, and customizable modular tools for cleaning, glazing, fixtures, and maintenance services.

Quantifiable outcome

• 99.99% bacteria destruction certified EN 14476 for decontamination services
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• UN Global CompactcoreStrategic or Co-development PartnerAltea Services signed the UN Global Compact pact, committing to integrate the 10 Principles of the UN Global Compact into strategy and operations, publish regular COP/COE reports on progress, pay annual dues, engage highest organizational leadership, promote the 10 principles in sphere of influence, and support UN Sustainable Development Goals.
• Local Eco-Responsible Recycling PartnersminorStrategic or Co-development PartnerAltea Services works with local eco-responsible partners for waste collection and recycling services, ensuring certified recycling and environmental compliance for their waste management solutions.
• World Vintage TourminorOthersAltea Services sponsors the World Vintage Tour, a concept born from passion for mechanical melodies, open-air drives, natural wonders, and cultural discoveries. The event features classic car tours on beautiful routes.
• 24 Heures LégendeminorOthersAltea Services sponsors the 24 Heures Légende endurance race, bringing together enthusiasts, athletes, and amateurs for automotive competition.
• Team Bricquebec ContentinminorOthersAltea Services sponsors Team Bricquebec Contentin, a club supported by Daniel Mangeas and Raymond Martin, with primary objectives of contributing to the development of para-sport practice.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Serco Group: International public services and facility management operator with European operations across cleaning, maintenance, and facility support. Comparable on B2B facility service delivery, but with stronger public-sector orientation and larger scale.
• ISS A/S: Global integrated facility services leader headquartered in Denmark with deep European presence across cleaning, workplace, and technical FM. Direct overlap with Altea's multi-country retail facility management offering, but at vastly greater scale and broader service portfolio.
• Sodexo: Global French-headquartered integrated facility services and food services major. Comparable on the facility management pillar serving enterprise and retail clients, with significantly broader geographic and service scope than Altea.
• Compass Group: Global support services major with a large facilities management and cleaning presence across Europe. Overlaps with Altea on enterprise cleaning contracts and multi-site delivery, though Compass is significantly larger and more diversified.

Direct peers

• Atalian: Major French-headquartered European facility services group offering cleaning, security, energy, and waste services to enterprise clients across multiple countries. Closely comparable to Altea on service mix, geographic orientation (France-led pan-European), and enterprise customer base.
• Onet: French family-owned facility services group with cleaning, security, logistics, and engineering services across France and select European markets. Comparable mid-market scale and integrated service offering to Altea.
• Elis: European leader in textile and hygiene services headquartered in France, serving enterprise clients across hospitality, retail, healthcare, and industry. Comparable in geographic footprint and customer verticals (especially retail), with adjacent (rather than identical) service lines.
• Derichebourg: French-listed environmental and multi-service group with facilities services, recycling, and waste management divisions. Directly comparable on the waste/recycling pillar and on French enterprise client base, with overlap in cleaning and multi-technical services.
• Samsic: French facility services group providing cleaning, security, reception, and multi-technical services across Europe. Direct competitor in the same regional market with overlapping service lines (cleaning, multi-services) and a similar enterprise client profile.

Others

• GIMV (as investor / proxy for Benelux FM roll-ups): European investment group with prior exposure to facility services and cleaning platforms in Benelux/France. Useful adjacency as a capital and roll-up proxy in the fragmented European mid-market FM segment where Altea operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/altea-services
• YouTubeyoutube.com/channel/altea
• Facebookfacebook.com/altea-services
• LinkedInlinkedin.com/company/altea-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altea Services