DixIT
DixIT is a Geneva-based IT services and business telephony provider serving independent professionals and small businesses in Switzerland, offering managed IT, security, support, monitoring, and consulting services across Mac, Windows, and Linux platforms under an eco-responsible operating model.
- Company typePrivate
- Founded2016
- HeadquartersGeneva, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingServices
What DixIT does
DixIT is a Geneva-based IT services and business telephony provider founded in 2016, serving independent professionals and small businesses in the Geneva metropolitan area of Switzerland. The company operates with 1-10 employees from its headquarters on Chemin François-Furet in Geneva, offering a portfolio of six core service lines: Conception et Installation (consulting, design, and implementation of IT, telephony, and video surveillance solutions across Mac, Windows, and Linux platforms), Info-Gérance (managed IT and telephony infrastructure), Sécurité (access control, data protection, and backups), Support Technique (remote and on-site technical assistance), Monitoring (proactive device monitoring to pre-empt downtime), and Maintenance (eco-responsible repair and refurbished equipment resale). A self-service support portal at support.dix-it.ch complements the service portfolio by enabling ticket submission and remote assistance workflows.
The company's technology stack centers on RealVNC's On-Demand Assist for secure, temporary remote connections to customer devices, supporting cross-platform troubleshooting without physical presence. DixIT differentiates operationally through an eco-responsible enterprise model: 90% of service travel is conducted by bicycle, 100% of electricity is sourced from Swiss/local renewables via SIG Vitale Vert, and the company explicitly opposes planned obsolescence while extending device lifecycles through refurbishment. Reach is delivered through direct on-site service, remote support, and a customer support portal, with content marketing via an educational blog covering cybersecurity, ransomware, malware, and Microsoft licensing topics.
DixIT's revenue model combines managed services (Info-Gérance, ongoing support, monitoring, security) with project-based professional services (Conception et Installation). Pricing is not publicly disclosed and appears to be quote-based, with free initial consultations offered. The company is privately held with no evidence of external investment, no parent company, and no subsidiaries, consistent with an independently operated local services firm.
DixIT firmographics
Firmographics- Name
- DixIT
- Legal name
- DixIT
- Website
- https://dix-it.ch
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- DixIT is a Geneva-based IT services and business telephony provider serving independent professionals and small businesses in Switzerland, offering managed IT, security, support, monitoring, and consulting services across Mac, Windows, and Linux platforms under an eco-responsible operating model.
- Ownership category
- akta.pro rank
DixIT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Security, Safety & Fire/Life Safety Management (BPABAAAE)
Keywords
Where DixIT is headquartered
LocationHeadquarters
- HQ city
- Geneva
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
DixIT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Info-gérance): Ongoing eco-responsible management of customer IT infrastructure, including maintenance, updates, and technology monitoring.
- Professional Services: Consulting, design, and implementation of technology solutions including computing, telephony, and video surveillance systems.
- Support Services: Daily technical support, both remote and on-site, helping customers use their devices and software effectively.
- Security Services: Security solutions for access control and data protection, including backup systems.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
DixIT product offering
Product offeringCore offering
DixIT provides managed IT services (Info-gérance), business telephony, and video surveillance solutions to independents and small businesses in the Geneva region. Service lines include consulting, design and installation of multi-platform IT infrastructure (Mac, Windows, Linux), eco-responsible maintenance, proactive monitoring, IT security, and remote or on-site technical support delivered via RealVNC.
Product overview
DixIT is an IT services company based in Geneva, Switzerland, offering a portfolio of managed IT, telephony, and video surveillance services targeting independent professionals and small businesses. The offering is organized around six core service lines: Conception et Installation (consulting, design, and implementation of IT/telephony/video surveillance solutions across Mac, Windows, and Linux platforms), Info-Gérance/Managed Services (eco-responsible IT infrastructure management), Sécurité (IT security and data protection), Support Technique (remote and on-site technical support), Monitoring (proactive device monitoring to prevent downtime), and Maintenance (eco-responsible repair and maintenance with a stance against planned obsolescence). A customer-facing Self Service Support Portal complements the service portfolio, enabling users to open and track support tickets. DixIT also integrates RealVNC On-Demand Assist as the remote assistance tool underlying its support delivery.
Differentiator
Problem solved
Functional benefit
Products and services
- Conception et Installation (IT, Telephony & Video Surveillance Solutions)
Companies that use DixIT
Customer profileSegments2 records
Ideal customer profiles2 records
DixIT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
DixIT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- RealVNCcoreDixIT uses RealVNC's On-Demand Assist technology to provide secure remote support to customers. This allows temporary, authorized connections to customer devices for troubleshooting without requiring physical presence.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
DixIT competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
DixIT social profiles
Digital presenceDixIT financial estimates
Financial estimateRevenue estimate
Valuation estimate
DixIT leadership team
Management profileNumber of profiles
DixIT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DixIT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DixIT
What does DixIT do?
DixIT provides managed IT services (Info-gérance), business telephony, and video surveillance solutions to independents and small businesses in the Geneva region. Service lines include consulting, design and installation of multi-platform IT infrastructure (Mac, Windows, Linux), eco-responsible maintenance, proactive monitoring, IT security, and remote or on-site technical support delivered via RealVNC.
Is DixIT a public or private company?
DixIT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DixIT founded?
DixIT was founded in 2016. It employs 1 to 10 people.
Where is DixIT based?
DixIT is headquartered in Geneva, Switzerland, in the Europe region.
How does DixIT make money?
Four revenue lines are on record. Managed IT Services (Info-gérance) is the primary driver. The others are professional Services, support Services and security Services.
Does DixIT have an API?
No public API is recorded for DixIT.
What industry is DixIT in?
DixIT's product category is Managed IT Services. Its primary akta.pro industry code is BPABAAAE, Security, Safety & Fire/Life Safety Management. Its NAICS code is 541512 and its SIC code is 7373.