Name

Sisk

Legal name

有限会社シスク

Website

https://csc-go.co.jp

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Computer Repair and Data Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Other Computer Related Services (541519)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• Computer repair services
• Data recovery services
• Data erasure services
• Digital estate management
• Used computer sales

Headquarters

HQ city

Tendo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Computer Repair Services: One-time service fees for diagnosis, repair, hardware replacement, OS installation/upgrade, network configuration, malware removal, and related technical support. Services are priced per incident or per hour, with free initial diagnosis leading to paid detailed repairs.
2. Data Recovery Services: Tiered pricing based on severity of drive failure: mild (¥29,700+), moderate (¥49,500+), severe (¥77,000+), and advanced (¥99,000+). Also includes removable media recovery from ¥9,900.
3. Data Erasure Services: Volume-based pricing for data erasure services: ¥1,650/drive (1–5 units), ¥1,430/drive (6–10), ¥1,320/drive (11–50), ¥1,100/drive (51+). Certificate of erasure included free of charge.
4. Digital Legacy Management: Services for managing digital assets of deceased individuals and pre-planning personal digital estate: password unlocking (¥5,500), data disclosure (¥5,500/30min), data sorting (¥5,500/30min), and post-death data destruction (¥22,000).
5. New and Used Computer Sales: Sale of new and used computers alongside repair services, including purchase advisory service (¥5,500).
6. Remote Support (Success-Based): Remote support using TeamViewer, charged at ¥2,200/20min then ¥1,100/10min. Success-based pricing: no charge if the issue is not resolved.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Sisk operates the PC Avenue (PCアベニュー) brand, providing computer repair, data recovery, data erasure, digital estate/legacy management, new and used computer sales, software development, and network configuration services to individual consumers and small businesses in Yamagata Prefecture, Japan. Services are delivered via walk-in store, on-site visit, mail-in shipment, and remote support. The company combines physical hardware repair with sensitive data handling services, including specialized digital legacy management for deceased individuals' digital assets.

Product overview

PC Avenue (PCアベニュー) operated by 有限会社シスク (Sisk) is a computer repair and data services company based in Yamagata Prefecture, Japan. The company offers a comprehensive suite of services centered around computer repair (パソコン修理), data recovery (データ復旧), data erasure (データ消去), and digital estate management (デジタル遺品整理). Additional offerings include new/used computer sales, software development, network configuration, and telephone equipment services. Service delivery is flexible, available via walk-in, mail-in, on-site visit, or remote support using TeamViewer. The company provides various service packs for computer setup and initialization, and offers digital legacy management services for handling deceased individuals' digital assets.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Repair (パソコン修理) Comprehensive computer repair services covering hardware troubleshooting, component replacement, LCD repair, keyboard replacement, motherboard repair, power unit repair, and SSD upgrades for Windows PCs of all manufacturers and models.
• Data Recovery (データ復旧) Data recovery services for hard disk drives, NAS devices, and removable media including USB flash drives, memory cards, SD cards, and compact flash. Tiered by severity from mild logical/physical disorders (from ¥29,700) to advanced recovery requiring HDD opening and firmware repair (from ¥99,000).
• Data Erasure (データ消去) Secure data erasure services using physical destruction, software-based overwrite (filling HDD with fixed patterns), or magnetic erasure. Volume-based pricing from ¥1,100 to ¥1,650 per drive. Certificate of erasure and before/after photos provided free of charge.
• Digital Estate / Legacy Management (デジタル遺品整理) Services for managing digital assets of deceased individuals and pre-planning personal digital estate, including Windows PC password unlocking (¥5,500), data disclosure (¥5,500/30min), data sorting (¥5,500/30min), contract review (¥5,500/30min), and post-death data destruction (¥22,000).
• New and Used Computer Sales (新品・中古パソコン販売) Sale of new and used computers alongside repair services, providing customers with replacement options or upgrades. Purchase advisory service priced at ¥5,500.
• Initial Setup Service (初期設定サービス) Computer setup services including initial environment configuration, antivirus software setup, Windows/Microsoft updates, manufacturer software updates, and Microsoft account setup, offered in set packs (Standard Pack, Peace of Mind Pack for used PCs).
• Remote Support (リモートサポート) Remote computer troubleshooting and support via TeamViewer, allowing technicians to access and fix customer computers over the internet. Charged at ¥2,200 per 20 minutes with additional time at ¥1,100 per 10 minutes. Success-based pricing: no charge if the issue is not resolved.
• Software Development and Network Configuration (ソフトウェア開発・ネットワーク関連高度設定) Software development services and network-related advanced configuration, including LAN wiring installation (LAN配線敷設), as listed in the company's official business description.
• Telephone Equipment Sales, Repair, Installation and Configuration (主装置対応電話機器販売・修理・取付・設定) Sales, repair, installation, and configuration of main-unit-compatible telephone equipment, listed in the company's official business description.

Quantifiable outcome

• Free initial diagnosis allows customers to understand approximate repair cost before committing
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• 再生の匠未来館minorStrategic or Co-development PartnerPartnership with 再生の匠未来館 (a facility focused on electronics recycling/remanufacturing), suggesting collaboration on device lifecycle management including repair, refurbishment, and disposal.

Scale indicators2 records

Broad incumbents

• Geek Squad (Best Buy): Geek Squad is a large-scale, multi-channel IT support and device repair service attached to a major electronics retailer, broadly comparable in service menu (in-store, on-site, remote) and freemium-style diagnosis to PC Avenue's four-channel model.
• Yodobashi Camera: Yodobashi Camera is a major Japanese electronics big-box retailer offering in-store PC setup, data migration, and support services bundled with hardware sales — adjacent to PC Avenue's computer sales + setup service business, though operating at very different scale and breadth.

Direct peers

• Dospara (サードウェーブ): Dospara operates a national chain of PC retail stores with in-store repair, custom-build, and used PC services — closely comparable to PC Avenue's mix of new/used PC sales and walk-in repair across multiple Japanese locations.
• Sofmap (ソフマップ): Sofmap is a Japanese electronics retailer offering PC repair, data recovery, and used device buyback/sales across multiple stores — comparable to PC Avenue's used PC sales, repair, and data services model at greater scale.
• PC Depot: PC Depot is Japan's largest specialist PC support chain, offering paid monthly membership-based repair, support, and security services to consumers and small businesses — directly comparable to PC Avenue's subscription-style and per-incident repair and data services model.
• AOS Data: AOS Data is a major Japanese data recovery and secure data erasure specialist serving consumers, SMBs, and enterprises with tiered pricing and certified destruction — directly comparable to PC Avenue's tiered data recovery (¥29,700–¥99,000+) and certificate-bearing data erasure offerings.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sisk