Perfect Plus

Name

Perfect Plus

Legal name

Perfect Plus ltd.

Website

https://perfectbg.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Enterprise Software & IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Public Sector & Government ERP (HDAEAEAG), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

Keywords

• Enterprise software development
• Document management systems
• ERP implementation services
• IBM Lotus Domino solutions
• Government IT consulting

Headquarters

HQ city

Sofia

HQ country

Bulgaria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Custom Software Development & Implementation: Bespoke software solutions tailored to client needs, including ERP implementations, document management systems, and specialized applications for government and enterprise clients.
2. Software Products (Proprietary): Pre-built software products including ERP Perfect, DocSys, ISO Perfect, LibSys, eShop Perfect, Human Resources, and various specialized systems (Licensing, Inspections, Invoicing). Sold as licenses or subscriptions to clients.
3. Consulting Services: Consulting engagements leveraging extensive experience in technology solutions, business optimization, and EU-funded project implementation across various programs.
4. IBM Notes & Domino Support & Services: Full range of Notes & Domino services including delivery, installation, configuration, migration, system integration, and training.
5. Website Design & Development: Web design and internet-based application development services for clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Perfect Plus develops, implements, and maintains proprietary enterprise software products (ERP Perfect, DocSys, ISO Perfect, LibSys, eShop Perfect, Human Resources) and specialized government modules (Inspections, Licensing, Central Information System, Insolvency Proceedings, Tourism DMS), together with custom software development, IBM Lotus Domino & Notes support, ERP implementation, ISO certification consulting, and web development services for Bulgarian government, large enterprise, and SME clients.

Product overview

Perfect Plus offers a comprehensive suite of enterprise software solutions under its PERFECT СОФТУЕР (Perfect Software) portfolio. The core platform consists of document management (DocSys), ERP (ERP Perfect), ISO compliance management (ISO Perfect), library systems (LibSys), e-commerce (eShop Perfect), and human resources management (Human Resources). These are complemented by specialized modules including Inspections, Accidental Events and Incidents, Licensing/Permissions, Public Relations, Invoicing, Certificates of Competence, Exploitation Control, and Tourism Destination Management (ТурСис V 3.0). The company also provides the Perfect JEE FW framework for custom web application development and specialized systems for government clients including the Central Information System (CIS) and Insolvency Proceedings Information System (ISPN). The technology foundation includes IBM Domino & Notes platform, with Perfect JEE FW built on Java EE/JSF open standards. The company operates as an Advanced IBM Business Partner serving government institutions, large corporations, and small-to-medium enterprises across Bulgaria.

Differentiator

Problem solved

Functional benefit

Brands

• DocSys: Document management and operational management system for business companies or state/municipal administrative structures
• ERP Perfect
• ISO Perfect
• LibSys
• eShop Perfect
• Human Resources
• Инспекции (Inspections)
• Аварийни събития и инциденти (Accidental Events and Incidents)
• Лицензи, разрешения, категоризация (Licenses, Permits, Categorization)
• Perfect JEE FW
• Фактуриране/Ваучери (Invoicing/Vouchers)
• TGT (Target Group Testing)
• ТурСис V 3.0

Products and services

• DocSys Adaptive document management and operational management system that automates document workflows, registration, archival, and administrative processes for business companies and state or municipal administrative structures.
• ERP Perfect Integrated ERP system built on IBM platforms that creates, digitizes, registers, manages, controls, and stores business documentation while modeling and automating business processes for organizations.
• ISO Perfect Integrated information-operational communication system that creates, manages, controls, and stores corporate documentation aligned with ISO 9001, ISO 20000, and ISO 27000 standards, including document management, records control, contract registry, quality management, and audit support.
• LibSys Automated library and knowledge management system that automates library operations (staff management and customer services), handling text, spreadsheets, images, audio, video, and graphics via a web interface.
• eShop Perfect E-commerce platform for online retail operations, providing storefront and online selling capabilities for businesses.
• Human Resources (HR Perfect) Integrated system for managing and administering human resources, including electronic dossiers, labor documents, leave management, personnel selection, attestations, and staffing schedules.
• Inspections (Инспекции) Information system for automation and management of inspection activities, including registration of inspection results, prescriptions, violation reports, and tracking of prescribed measures.
• Licensing, Permissions, Categorization (Лицензи, разрешения, категоризация) High-tech solution that manages licensing processes and information, automating the issuance of permits and categorization documents from applicant request through document processing, control, and final document issuance.
• ТурСис V 3.0 (Tourism Destination Management System) Internet-based destination management system (DMS) for tourism at resort, municipality, region, and country level, providing categorization of accommodation and dining establishments and a tourism information system.
• Website Design & Development Web design and internet-based application development services for clients needing an online presence or custom web applications.
• Consulting Services Consulting services that leverage Perfect Plus's extensive experience in technology solutions, business optimization, and EU-funded project implementation across various programs.
• ERP Systems Implementation Implementation services for ERP systems, covering deployment, configuration, integration, and rollout of ERP Perfect and related products in client organizations.
• Custom Software Solutions (Solutions on Demand) Bespoke custom software solutions tailored to specific client needs, including custom ERP implementations, document management systems, and specialized applications for government and enterprise clients.
• Domino Support Center (IBM Notes & Domino Services) Full range of IBM Notes & Domino services including delivery, installation, configuration, migration, system integration, and training for organizations running IBM Lotus Domino & Notes infrastructure.

Quantifiable outcome

• Systems implemented across 265 municipalities in Bulgaria for tourism administration
• +2 more outcomes

Named customers21 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• IBMcoreTechnology or IntegrationPerfect Plus is an ADVANCED IBM BUSINESS PARTNER. The company develops and markets software solutions built on IBM Lotus Domino & Notes and related IBM platforms. IBM technologies serve as the foundational platform for key products including ERP Perfect, DocSys, ISO Perfect, and others. The partnership involves marketing and distribution of IBM software products in the Bulgarian market.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• ScaleFocus: ScaleFocus is a Bulgarian IT services and software company offering custom development, enterprise platforms, and digital transformation to enterprise and government clients. Highly comparable in product offering, customer base, and geography.
• Musala Soft: Musala Soft is a Bulgarian software services firm providing custom development, QA, and enterprise IT solutions to global enterprises and government clients. Comparable in service model, geography, and customer profile.
• Sirma Group Holding: Sirma Group is a Bulgarian-headquartered IT group developing proprietary software products and providing IT consulting, with significant government and enterprise customers. Comparable as a Bulgarian software publisher and systems integrator.

Broad incumbents

• Indra: Indra is a large European IT services and defense technology provider with deep public-sector and government systems expertise across multiple European countries. Comparable in government IT solutions delivery at much larger scale.
• Atos: Atos is a global IT services company serving European public sector, defense, and enterprise clients with systems integration, ERP, and managed services. Comparable in enterprise/government IT services scope.
• SAP Bulgaria: SAP offers core ERP suites widely deployed in European enterprises and governments, often delivered through local implementation partners. Comparable as an ERP platform competitor to Perfect Plus's ERP Perfect product.
• T-Systems: T-Systems is Deutsche Telekom's IT services arm providing systems integration, ERP, and government IT solutions across Europe. Comparable in serving large public-sector and enterprise IT modernization projects.
• DXC Technology: DXC Technology is a global IT services company delivering enterprise applications, ERP, and public-sector IT modernization. Comparable as a large-scale systems integrator competing for similar enterprise and government contracts.
• Software AG: Software AG provides enterprise platforms for process automation, document management, and integration, with strong European government presence. Comparable in document/workflow management software for enterprises and public sector.

Regional players

• SoftServe: SoftServe is a large Eastern European IT services and software development company headquartered in Ukraine with broad European delivery. Comparable in custom software development, enterprise IT, and regional services scale.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PerfectPlusLTD
• Facebookfacebook.com/perfectpluscompany
• LinkedInlinkedin.com/company/perfect-plus

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perfect Plus