Virtually There

What Virtually There does

Virtually There Offices Limited is a UK-based virtual office services provider that has operated since 2013, founded in 2012. The company serves over 20,000 customers — primarily small and medium-sized businesses, entrepreneurs, sole traders, and company directors — who require a professional UK business address and communications infrastructure without the cost of physical office space. Its core offerings include virtual office addresses, registered office addresses, mail handling and scanning, call answering, virtual landlines, virtual receptionists, virtual switchboards, virtual personal assistant services, director's service addresses, and meeting room hire. The company maintains a presence across 14 UK cities and 20 partner buildings, and has expanded to Dublin.

The company operates a cloud-based platform featuring a customer portal that handles 16,000+ visits per month, integrated with smart call routing and digital onboarding workflows. The platform connects to the Companies House API for AML verification and compliance with the Economic Crime and Corporate Transparency Act (ECCTA). Operational scale is evidenced by 15,000+ letters scanned per month and 800+ verified five-star customer reviews, with the company holding the Feefo Platinum Trusted Service Award 2025.

The business model is primarily subscription-based, with virtual office services starting from £10/month and tiered/bespoke packages for call answering, virtual PA, and meeting room services. Distribution combines owned locations (14 UK cities), a Location Partnership Programme (20 partner buildings), and the "POWERED BY VT" ecosystem of partner integrations. The 2021-launched Young Entrepreneurs Scheme (YES) targets a specific early-stage customer segment. The company appears to be organically funded with no disclosed external capital raises.

Name

Virtually There

Legal name

Virtually There Offices Limited

Website

https://virtually-there.net

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Virtually There is a UK-based virtual office services provider serving 20,000+ SMBs, entrepreneurs, and directors across 14 UK cities and 20 partner buildings, offering registered addresses, mail handling, call answering, and meeting rooms from £10/month.

Ownership category

akta.pro rank

Product category

Virtual Office Services

NAICS

Private Mail Centers (561431), Telephone Call Centers (56142)

akta.pro primary industry

Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL)

akta.pro secondary industry

P.O. Boxes & Virtual Mailboxes (TLAAAAAG)

Keywords

• Virtual office services
• Registered office address
• Mail handling services
• Call answering services
• Virtual receptionist

Headquarters

HQ city

Bloomsbury

HQ country

United Kingdom

HQ region

Europe

Offices19 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Virtual Office Subscriptions: Monthly or annual subscription for a virtual office address with included mail scanning (10 free scans/month). Base tier starts at £10/month (annual) for a trading address; Registered Virtual Office tier at £15/month includes Companies House registration rights. Additional tiers for higher-value locations (Mayfair at £16, Bristol Whiteladies at £35).
2. Registered Office Address Add-on: Add-on to virtual office subscription for Companies House and HMRC registration, priced from £16/month (London) or £21/month (other cities). Includes Director's Service Address for up to 2 directors (£2 per additional director).
3. Call Answering & Virtual Receptionist: Monthly subscription for professional call handling by UK-based receptionists. Virtual Landline from £6/month (plus per-minute call charges). Virtual Receptionist and Virtual PA services quoted on bespoke plans based on call volumes and inclusive minutes.
4. Optional Add-on Services: Unlimited Mail Scanning (£10/month or £96/year), Unlimited Post Forwarding (£15/month or £150/year). All add-ons billed as monthly or annual add-ons to the base virtual office subscription.
5. Partner Commission (Location Partnerships): Location partners (building owners, business centres) earn a lifetime percentage of monthly recurring revenue for every customer onboarded at their virtual office location. No extra workload or compliance obligations for partners.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Virtually There provides UK virtual office addresses in 14 cities starting from £10/month, with integrated mail handling/scanning/forwarding, Companies House and HMRC Registered Office Address services, and a suite of call management services (Virtual Landline, Virtual Receptionist, Virtual Switchboard, Virtual Personal Assistant). The cloud-based platform supports 24/7 self-serve digital onboarding with AML verification and a customer portal for managing mail, billing, and services.

Product overview

Virtually There is a UK virtual office services platform offering a core Virtual Office product with add-on modules for registered office addresses, mail handling, and call answering services. The platform provides virtual office addresses across 14 UK cities (London, Manchester, Birmingham, Leeds, Bristol, Edinburgh, Glasgow, Cardiff, Belfast, Liverpool, Newcastle, Bradford, Huddersfield) starting from £10/month. Additional services include Virtual Landline, Virtual Receptionist, Virtual Switchboard, and Virtual Personal Assistant for call management, plus a Customer Portal for account management. The ecosystem integrates with partner Zempler for business banking.

Differentiator

Problem solved

Functional benefit

Brands

• POWERED BY VT: Business services ecosystem connecting customers with partners across modern business banking, accountancy, legal services, design, consultancy, SEO and other specialist support

Products and services

• Virtual Office A virtual office address service providing businesses with a physical UK address in 14 prestigious business hubs for use on websites, marketing materials, and business registrations. Includes mail handling, 10 free scans/month, scanning, and forwarding services. Starts from £10/month.
• Registered Office Address An official company address for Companies House and HMRC registration, keeping directors' home addresses private. Includes full trading address for website, marketing, and invoices. ECCTA-compliant.
• Mail Handling Services Business mail receiving, scanning, and forwarding service that allows businesses to manage correspondence securely through an online portal.
• Call Answering Services 24/7 UK-based call answering service with professional receptionists who answer calls, take messages, and transfer calls according to client instructions. Includes 14-day free trial.
• Virtual Landline A cloud-based UK phone number service that redirects incoming calls to any number chosen by the business, providing a professional local presence. From £6/month plus per-minute call charges.
• Virtual Receptionist A professional receptionist service where UK-based receptionists answer business calls during specified hours, capture caller details, and send information to the client's inbox.
• Virtual Switchboard A call routing service where receptionists answer business calls, qualify callers, and transfer them to appropriate team members with messages taken when required.
• Virtual Personal Assistant A comprehensive PA service including live call transfers to staff, order taking, calendar management, appointment booking, and inbox management.
• Meeting Room Hire Physical meeting room rental at select locations including Mayfair (boardrooms seating 10-12), Newcastle (rooms for 2-24 people), and other UK cities, priced at £60-£90/hour.
• Director's Service Address An address service for individual company directors to receive official communications, keeping personal addresses off public registers. Included for up to 2 directors with registered office address; additional directors at £2/month each.

Quantifiable outcome

• Trusted by 20,000+ UK businesses
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• ZemplercoreGTM or Marketing PartnerZempler, a modern online banking provider, is featured within the Virtually There ecosystem as a recommended partner for business banking. Virtually There customers are offered the ability to apply for a free Zempler business account. This reflects Virtually There's strategy of building a broader business services ecosystem (POWERED BY VT) that cross-refers trusted partners to its customer base.
• Enterprise OrchardminorStrategic or Co-development PartnerEnterprise Orchard, a business incubator, partners with Virtually There to deliver the StartUp 101 workshop as part of the Young Entrepreneurs Scheme (YES). The workshop provides business planning, pitch deck creation, and fundraising guidance to winning young entrepreneurs. This is a co-branded educational initiative supporting early-stage founders.
• Location Partners (Building Owners & Business Centres)coreChannel Partner/ Reseller/ DistributorVirtually There's location partnership programme recruits building owners and business centres to become verified virtual office providers. Partners receive a generous lifetime percentage of monthly recurring revenue for every customer onboarded at their site. Virtually There handles all AML compliance, onboarding, and operations; partners simply receive mail on the company's behalf. The programme currently covers 20 UK buildings and is expanding to new cities including Dublin, Leeds, Nottingham, Milton Keynes, Sheffield, Oxford, and Reading.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Regus (IWG): Global market leader in flexible workspace under IWG; offers virtual office addresses as part of a much broader portfolio of physical offices, meeting rooms, and coworking. Direct comparable on the virtual office product where VT explicitly benchmarks against Regus pricing.
• The Office Group (TOG): Major UK flexible workspace provider with physical offices and coworking; also offers virtual office addresses within a broader portfolio, competing for SME address customers in overlapping UK cities.

Direct peers

• Orega: UK flexible workspace operator offering virtual offices alongside serviced offices and meeting rooms. Named by VT as a direct comparison competitor in their location-page pricing tables.
• Virtual HQ: UK-focused virtual office and registered address provider. Directly named by VT as a comparison competitor on every location page, operating in similar UK cities with comparable pricing structure.
• Your Virtual Office London: UK virtual office address provider offering trading addresses, registered office, mail forwarding, and call answering for SMEs. Overlaps with VT on product, customer segment, and UK geography.
• Hoxton Mix: London-based virtual office provider offering trading and registered addresses, mail handling, and call answering across multiple UK postcodes. Directly comparable product set with similar SME target market.
• Rombourne: UK virtual office and registered office address provider operating in multiple UK cities. Directly cited by VT in their location-page competitor comparisons.
• Servcorp: Premium virtual office and serviced office provider operating in major UK and global cities. Offers virtual office addresses, call answering, and receptionist services with a higher price point — VT explicitly positions against Servcorp's £255/month tier.

Regional players

• Landmark Office: London-centric virtual office provider focused on prestigious Central London addresses with mail handling and registered office services. Competes for the same premium-address SME segment that VT targets in Mayfair, Fitzrovia, and the City.

Others

• Zempler: UK digital business banking provider that is part of VT's POWERED BY VT ecosystem partnership. Not a competitor but a strategic ecosystem partner cross-selling to the same SMB customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VirtuallyThereUK
• LinkedInlinkedin.com/company/virtually-there-uk/about
• Instagraminstagram.com/virtuallythereuk

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Virtually There