Contactwireless

What Contactwireless does

Contact Wireless is a privately held messaging carrier and software provider founded in 1992 and headquartered in Albuquerque, New Mexico. The company sells enterprise-grade, web-based SMS products — TxtPage Pro, TxtAlert, BulkText Messaging, NOTIFYall, Txt-Link, and InfoLine — that enable organizations to send one-to-many and group text messages, voice-to-text broadcasts, and voicemail services without installing software. Core vertical customers include healthcare facilities, state and federal government agencies, ski resorts and hospitality operators (e.g., Purgatory Resort, Grand Targhee Resort), real estate brokerages (e.g., Coldwell Banker Legacy), law enforcement, utilities, aviation, retail, and education.

The technical foundation is a digital, satellite-controlled, voice-over-IP paging network with full redundancy and carrier-grade security, operated by Contact Wireless across New Mexico, Colorado, Eastern Arizona, Southeastern Utah, and West Texas. Through a partnership with American Messaging — the second-largest U.S. paging company with 1.2 million subscribers and coverage in 98 of the top 100 metros — Contact Wireless effectively extends its paging reach nationwide. Additional integrations include API access, AI Chat Bots (branded ARTIE), MMS, and partnerships with Unication (pager hardware), Comverge (utility demand response), Vehiclepath (fleet tracking), and Raven/IntelliGuard (community alerting).

The business model is subscription-based recurring revenue across SMS products and paging services, with quote-based enterprise pricing, custom billing options, and flexible purchasing plans. Go-to-market combines direct enterprise field sales targeting healthcare, government, and large hospitality accounts with web-based self-service platforms on dedicated product domains (txtpagepro.com, txtalert.com, bulktxtmsg.com, notifyall.com, txt-link.com). Federal and state procurement eligibility is supported by CMAS-number and GSA-Advantage certifications. The company is small (1–10 employees), privately held with no disclosed institutional investors, and operates as a niche carrier in a structurally declining U.S. paging market while layering modern SMS/AI features on top of its core network.

Name

Contactwireless

Legal name

Contact Wireless

Website

http://www.contactwireless.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Text Messaging Services: Web-based SMS text messaging products including TxtPage Pro, TxtAlert, BulkText Messaging, NotifyAll, Txt-Link, and InfoLine. Services are provided on a subscription basis with custom billing options and flexible purchasing plans for enterprise clients.
2. Paging Services: Paging services throughout New Mexico, Colorado, Eastern Arizona, Southeastern Utah and West Texas. Provides critical messaging infrastructure to governmental agencies, hospitals, and businesses.
3. Wireless Control Systems: HydroPro and other wireless control systems for industrial and monitoring applications.
4. Voicemail Services: InfoLine voicemail services with voice-to-text capabilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Contact Wireless is a carrier providing cost-effective, enterprise-grade, web-based text messaging and paging services across the United States. Its product suite includes TxtPage Pro, TxtAlert, BulkText Messaging, NOTIFYall.com, Txt-Link, and InfoLine, along with regional paging services and wireless control systems like HydroPro, all delivered over a digital, satellite-controlled, voice-over-IP network that is fully redundant and secure.

Product overview

Contact Wireless is a leading provider of cost-effective, innovative state-of-the-art Text Messaging services and paging throughout the United States. The company offers an enterprise-grade, unified communications platform with multiple text messaging products including TxtPage Pro, TxtAlert, BulkText Messaging, NOTIFYall.com, Txt-Link, and InfoLine. These products serve various industries (healthcare, aviation, hospitality, law enforcement, judicial, real estate, ski resorts, apartments, universities, schools, retail, athletic organizations, government agencies) and enhance communication through affordable, trackable text messaging. The company also provides paging services and Wireless Control Systems (such as HydroPro). The product portfolio is characterized by web-based services requiring no equipment, compatibility with all operating systems, and a carrier-grade network infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• TxtPage Pro: Web-based text messaging solution for sending short, informative messages to clients, customers, employees, patients, parents, students, or members
• TxtAlert
• Bulk Text Messaging
• NOTIFYall.com
• Txt-Link
• InfoLine
• HydroPro

Products and services

• TxtPage Pro A web-based, enterprise-grade text messaging solution that lets organizations send short, informative messages to clients, customers, employees, patients, parents, students, or members, with features including two-way texting, customizable tabs, canned messages, groups, translation, offline forwarding, shared contact lists, and group size control.
• TxtAlert A simple, efficient, and affordable group text broadcast service that assigns a dedicated 10-digit long code and routes messages to cell phones, emails, text-capable tablets, or alphanumeric pagers.
• BulkText Messaging A web-based service for securely sending hundreds of thousands of personalized text messages with one click, with scheduled mass broadcasts, CSV upload, blacklist, FCC compliance, and reply-to-email functionality.
• NOTIFYall.com A voice-to-text broadcast service that reaches an unlimited group of people with one phone call by converting voice messages to text messages for delivery to all text-capable cellphones, pagers, and email services on any carrier.
• Txt-Link A keyword-based text marketing service that engages potential customers through interactive text interactions, used primarily by real estate agents to market listings and convert leads into closings.
• InfoLine A voicemail service offering within the Contact Wireless enterprise messaging product suite, providing voice-to-text capabilities for organizational communications.
• Paging Services Carrier-grade paging services delivered throughout New Mexico, Colorado, Eastern Arizona, Southeastern Utah, and West Texas over a digital, satellite-controlled, voice-over-IP network that is fully redundant and secure.
• HydroPro A wireless control system for irrigation or water management applications that uses wireless technology for remote monitoring and control.

Quantifiable outcome

• More reliable coverage than any other paging carrier in the United States
• +1 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• American MessagingcoreTechnology or IntegrationAmerican Messaging is the second largest paging company in the United States with more than 1.2 million customers. The enterprise provides a reliable and extensive nationwide paging network with coverage in 98 of the top 100 major metropolitan areas.
• UnicationcoreTechnology or IntegrationWorld leader in enterprise mobility solutions, including the design and manufacture of paging devices, on-site paging integrations systems, and wireless enhancement devices.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• American Messaging: Second-largest paging carrier in the US with 1.2M+ customers and coverage in 98 of the top 100 metros. Direct partner of Contact Wireless, sharing the same core product (paging services) and overlapping enterprise/government customer base.
• Spok Holdings: Publicly traded provider of paging, secure messaging, and clinical communication solutions to hospitals, government, and enterprise. Closest direct peer for Contact Wireless's healthcare and government critical-messaging business.
• Critical Alert Healthcare: Enterprise middleware and paging/messaging vendor focused on healthcare providers, competing for the same hospital critical-alerting spend that Contact Wireless targets via its paging and SMS products.
• TigerConnect: Clinical communications and collaboration platform serving hospitals and healthcare systems. Overlaps with Contact Wireless's healthcare segment where reliable staff messaging and alerting are required.
• Unication: Core paging-device hardware partner of Contact Wireless, manufacturing pagers and on-site paging integration systems. A supply-side peer with significant overlap in enterprise paging deployments.

Broad incumbents

• Twilio: Largest cloud communications platform offering programmable SMS, voice, and messaging APIs. Competes with Contact Wireless for enterprise text-messaging spend but operates at vastly greater scale with developer-focused tooling.
• Bandwidth Inc. Communications platform-as-a-service provider owning its own carrier network, offering messaging and voice APIs to enterprises. Comparable as a carrier-backed SMS competitor with national network assets.
• MessageBird: Global CPaaS provider offering SMS, WhatsApp, and voice APIs with carrier-grade reliability messaging. Competitor in the enterprise SMS/text-messaging space, particularly for multi-channel customer engagement.

Emerging players

• Zipwhip: Business text-messaging service (now part of Thryv) that enables companies to text-enable existing landlines. Comparable mid-market enterprise texting positioning to Contact Wireless's TxtAlert and TxtPage Pro products.
• Voxer: Walkie-talkie-style push-to-talk messaging app used by first responders, healthcare, and field crews. Adjacent in the push-to-talk/critical-messaging segment where Contact Wireless also serves law enforcement and ski patrol.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Contactwireless
• YouTubeyoutube.com/contactwireless
• Facebookfacebook.com/contactwireless
• LinkedInlinkedin.com/company/contact-wireless

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Contactwireless