Intelligent Performance

What Intelligent Performance does

Intelligent Performance is a privately held UK managed IT services provider headquartered in Crawley, West Sussex, founded in 2004. The company targets small and medium-sized businesses across the United Kingdom with a portfolio organised around five service pillars: IT Solutions & Support, Microsoft Solutions, Continuity/Disaster Recovery, IT & Cyber Security, and IT Infrastructure. As a Microsoft Silver Partner and Solutions Partner ranked in the top 5% of accredited Microsoft Business Services partners globally, Intelligent Performance specialises in designing, deploying, and supporting Microsoft 365, Azure, Microsoft Teams Voice, Windows Virtual Desktop, SharePoint, and Microsoft Server environments across local, hybrid, and cloud configurations, complemented by authorised hardware supply partnerships with Fujitsu, Dell, and HP.

Underlying technology is built entirely on the Microsoft ecosystem, with certified engineers delivering bespoke configurations rather than proprietary tooling. The active monitoring capability provides continuous oversight of client operating systems to flag maintenance needs and pre-empt downtime, while remote support infrastructure enables rapid response without onsite presence. Cybersecurity and GDPR-aligned data protection are positioned as core competencies, addressing statutory compliance pain points for resource-constrained UK SMEs.

Revenue is generated through three primary streams: recurring managed IT service subscriptions delivered via bespoke monthly packages, project-based professional services for cloud migration and Microsoft 365 implementations, and hardware resale through authorised vendor channels. Pricing is quote-based and not publicly disclosed. GTM is sales-led and direct, relying on phone, email, website contact forms, and content marketing rather than resellers or marketplaces, with distribution confined to the United Kingdom.

Name

Intelligent Performance

Legal name

Intelligent Performance Limited

Website

https://intelligentperformance.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Intelligent Performance is a UK-based managed IT services provider founded in 2004, serving small and medium-sized businesses across the United Kingdom with Microsoft 365, Azure, cybersecurity, disaster recovery, and infrastructure solutions as a top 5% global Microsoft Solutions Partner.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• Managed IT services
• IT support solutions
• Cybersecurity services
• Cloud infrastructure
• Disaster recovery services

Headquarters

HQ city

Crawley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Ongoing IT support and management services delivered through bespoke packages tailored to business size and technology requirements. Services include hardware and software support, infrastructure management, security, and disaster recovery.
2. IT Infrastructure Solutions: Supply, installation, and lifecycle management of hardware and software, including partnerships with leading manufacturers. Can be offered as part of managed service covering supply through to data destruction at end of life.
3. Professional Services: Design, installation, maintenance, and delivery of IT solutions including cloud migration, Azure deployment, and Microsoft 365 implementation and support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Intelligent Performance provides outsourced IT services and solutions to UK small and medium-sized businesses through five service pillars: managed IT Solutions & Support, Microsoft Solutions (Microsoft 365, Azure, Teams, SharePoint, OneDrive), Continuity (disaster recovery), IT & Cyber Security, and IT Infrastructure (hardware supply from Dell, HP, and Fujitsu). The company acts as a single point of IT management, delivering bespoke, fixed, or flexible monthly service packages.

Product overview

Intelligent Performance is an IT services company offering a unified portfolio of five core managed service pillars: IT Solutions & Support, Microsoft Solutions (as a Microsoft Silver Partner), Continuity Solutions (Disaster Recovery), IT & Cyber Security Solutions, and IT Infrastructure Solutions. The company operates as a single unified service offering where these five pillars work together to provide comprehensive IT management for small to medium-sized businesses. Founded in 2004 and operating as a top 5% global Microsoft Business Services partner, the company delivers bespoke, tailormade solutions that combine hardware support, software solutions, cloud services, security, and infrastructure management into flexible packages designed around each client's specific needs.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Solutions & Support Managed IT support service providing UK SMEs with outsourced day-to-day IT management, troubleshooting, and advisory under bespoke monthly packages. Targeted at small and medium-sized businesses without in-house IT departments.
• Microsoft Solutions Consulting, deployment, and managed support for the Microsoft ecosystem including Microsoft 365, Azure, Teams, SharePoint, OneDrive, Teams Voice, and Windows Virtual Desktop. Delivered under the company's top 5% Microsoft global partner and Silver Partner credentials for UK SMEs.
• Continuity Solutions (Disaster Recovery) Business continuity and disaster recovery services designed to keep UK SME operations running through IT outages, data loss, or cyber incidents. Part of the firm's single-point-of-IT-management offering.
• IT & Cyber Security Solutions Cybersecurity services for SMEs covering threat protection, security management, and IT security infrastructure to address cyber risk in businesses without dedicated security staff.
• IT Infrastructure Solutions Supply, integration, and management of IT infrastructure hardware from partners including Dell, HP, and Fujitsu, supporting SME end-to-end IT environments.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature3 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationIntelligent Performance is a Microsoft Silver Partner and Solutions Partner, dating back to 2004. The partnership provides certified engineers and consultants with expertise in Microsoft Server, Microsoft 365, Microsoft Teams Voice, Microsoft Azure, and Windows Virtual Desktop. This partnership enables the company to deliver design, deployment, migration, handover, and support services using Microsoft technologies.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Focus Group: UK-based managed IT services and communications provider serving SMEs with Microsoft 365, cloud, and connectivity solutions. Direct competitor in the UK SME managed services market.
• Netstar UK: UK IT support and managed services provider for SMEs and mid-market, with Microsoft and cyber security focus. Direct comparable in services and customer base.
• Totality Services: London-based IT support and managed services firm targeting SMEs with Microsoft 365, Azure, and security offerings. Comparable in scale and service mix to Intelligent Performance.
• IT Lab: UK managed IT services and cloud provider for mid-market and SME clients, with strong Microsoft alignment. Comparable in managed services model and Microsoft-centric delivery.
• Babble (Babble Cloud): UK cloud and managed services provider focused on SMEs, with Microsoft Teams Voice, 365, and contact center offerings. Comparable in customer segment and Microsoft-led portfolio.
• ramsac Limited: UK managed IT services and cyber security provider focused on SMEs, with Microsoft partner credentials. Closely comparable in size, customer segment, and Microsoft-centric service portfolio.
• Transcendit: UK IT support and managed services provider serving SMEs with Microsoft, cloud, and cyber security solutions. Direct comparable in service offering and customer segment.

Broad incumbents

• ANS Group: UK-based cloud and managed services provider with Microsoft Azure expertise serving mid-market and enterprise. Broader incumbent overlapping on Microsoft cloud and managed services.
• Softcat plc: Large UK-based IT reseller and infrastructure provider listed on the LSE, serving mid-market and enterprise with Microsoft licensing, hardware, and services. Much larger scale incumbent in the same Microsoft ecosystem.
• Bytes Technology Group: UK-listed IT solutions provider specializing in software licensing and hardware with Microsoft partnership. Larger-scale incumbent competing in adjacent Microsoft services and infrastructure space.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/IntelPerf

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intelligent Performance