Donor Staff Support

What Donor Staff Support does

Donor Staff Support (DSS), doing business as Dedicated Staffing Solutions, LLC, is a US-based healthcare staffing and logistics company founded in 2017 by Josh Angel. The company provides clinical staffing to organ procurement organizations (OPOs), transplant centers, and procurement groups, covering the full donor case lifecycle from initial evaluation and family support through clinical management, OR procurement, preservation, normothermic regional perfusion (NRP), and tissue recovery. DSS also operates a logistics business that arranges time-critical transportation of recovery teams, organ boxes, and tissue samples through a vetted nationwide network of Part 135 air ambulance and charter providers.

DSS's service portfolio includes OPO clinical staffing, family support services, organ and tissue recovery staffing, allocation specialists, a 24/7 call center, and a dedicated transplant center support line that provides organ offer oversight, referral triage, acceptance, recipient screening, and case management. Underpinning the transplant center offering is a partnership with a HIPAA-compliant transplant electronic medical record (EMR) system that provides centralized documentation, real-time mobile app messaging, and tech-driven analytics for performance trend tracking. The company claims to deploy 200+ clinicians and to partner with more than half of US OPOs, with cumulative metrics of 25,000+ shifts completed and 10,000+ missions coordinated across 33+ business partners.

The business model is a B2B professional services and logistics model: DSS contracts directly with healthcare organizations on either long-term staffing agreements or gap-filling arrangements, while logistics engagements are priced on transparent all-inclusive rates. GTM is enterprise field sales with direct engagement, supported by a dedicated logistics hotline and a LinkedIn presence. The company is privately held, bootstrapped, and founder-owned, with no disclosed venture capital, private equity, or institutional investment. The US organ procurement market, comprising roughly 56 federally designated OPOs and an associated transplant center ecosystem, is a small but structurally growing and underserved niche in which DSS has built a dominant third-party staffing position.

Name

Donor Staff Support

Legal name

Dedicated Staffing Solutions, LLC

Website

https://donorstaffsupport.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Donor Staff Support is a US healthcare staffing and logistics provider serving organ procurement organizations, transplant centers, and procurement groups. The largest third-party provider in the space, DSS delivers clinical staffing, organ recovery, and Part 135 air transport logistics.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Services

NAICS

Professional Employer Organizations (56133), Ambulance Services (62191)

SIC

Services-Help Supply Services (7363), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Transplant Specialty Hospitals (HLAFAHAE)

akta.pro secondary industries

Blood, Organ & Tissue Donation Organizations (BPAGACAJ), Transplant & Regenerative Medicine Travel Facilitators (THAKAIAJ)

Keywords

• Organ procurement staffing
• Transplant logistics services
• Healthcare clinical staffing
• OPO staffing solutions
• Medical transportation logistics

Headquarters

HQ city

Toledo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Healthcare Staffing Services: Provides clinical staffing to OPOs and transplant centers to fill unexpected gaps and cover long-term contracts. Expertise spans entire donor case from initial evaluation and family support through clinical management and OR procurement including preservation, NRP and tissue recovery.
2. Logistics Services: Nation-wide transportation logistics for recovery teams and organ box runs. Cost-effective, cost-consistent all-inclusive rates for OPOs, transplant centers, and procurement groups. Services include moving tissue samples and organ box runs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Donor Staff Support provides specialized clinical staffing to Organ Procurement Organizations (OPOs), transplant centers, and procurement groups, covering the entire donor case lifecycle from initial evaluation, family support, and clinical management through OR procurement, preservation, NRP, and tissue recovery. The company also offers end-to-end transportation logistics, including organ box runs, recovery team missions, and tissue sample transport, using a vetted nationwide network of Part 135 air ambulance and charter providers. Supporting these services is a HIPAA-compliant transplant EMR with centralized documentation, real-time mobile messaging, and performance analytics.

Product overview

Donor Staff Support (DSS) is a healthcare staffing and logistics company offering a unified portfolio of specialized services for Organ Procurement Organizations (OPOs), transplant centers, and procurement groups. The company operates as a single-source provider combining clinical staffing (OPO Clinical Services, Family Support Services, Organ Recovery Services, Tissue Recovery Services, Allocation Specialists, and Call Center) with logistics capabilities (nationwide air ambulance and charter transportation). Transplant Center Support Services provide dedicated coordinator teams with integrated EMR, mobile messaging, and analytics. Founded in 2017 and based in Arizona, DSS has completed over 25,000 shifts and coordinates over 10,000 missions through a network of 200+ clinicians and partnerships with more than half of OPOs in the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• OPO Clinical Services Specialized clinical staffing services for Organ Procurement Organizations (OPOs) providing experienced clinicians to fill unexpected gaps and cover long-term contracts across the entire donor case from initial evaluation, family support, clinical management, and OR procurement through preservation, NRP, and tissue recovery.
• Logistics End-to-end transportation logistics for recovery teams, organ box runs, and tissue sample transport, providing access to a vetted nationwide network of Part 135 air ambulance and charter providers with transparent, cost-effective, cost-consistent all-inclusive rates for OPOs, transplant centers, and procurement groups.
• Transplant Center Support Services Comprehensive support for transplant programs providing a dedicated, clinically experienced coordinator team for organ offer oversight, referral triage, evaluation, acceptance, recipient screening, and case management, with continuous coverage, built-in redundancy, HIPAA-compliant EMR documentation, real-time mobile app messaging, and tech-driven analytics for performance trend tracking.
• Call Center Services Continuous-coverage call center services for organ offer triage, evaluation, and coordination, supporting OPO and transplant center operations with around-the-clock staffing availability.

Quantifiable outcome

• 25,000+ shifts completed
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• HIPAA-Compliant Transplant EMR ProvidercoreTechnology or IntegrationDSS partners with a secure HIPAA-compliant transplant EMR to provide centralized documentation, real-time mobile app messaging, and tech-driven analytics to track performance trends for transplant center support services.
• Part 135 Air Ambulance and Charter ProviderscoreStrategic or Co-development PartnerDSS has unique access to a professionally vetted nation-wide network of Part 135 providers via decades of experience in air ambulance and charter operations. This network supports the high stakes transportation needs of OPOs, transplant centers, and procurement groups for organ box runs and recovery team missions.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Aya Healthcare: Large US healthcare staffing and workforce solutions company with a tech-enabled platform. Comparable in combining clinical staffing with proprietary technology, analogous to DSS's HIPAA-compliant transplant EMR layer.
• Maxim Healthcare Services: National provider of home health, behavioral, and clinical staffing services. Comparable in operating a large clinician pool placed at healthcare organizations across the country.
• AMN Healthcare: Largest US healthcare staffing company across nursing, allied, and physician staffing. Comparable business model (clinical personnel supplied to healthcare organizations) and a useful benchmark for scale and valuation, though DSS is a specialized vertical of similar services.
• CHG Healthcare Services: Major US healthcare staffing firm (locum tenens, allied, nursing) supplying clinicians to hospitals and health systems. Directly comparable GTM — B2B clinical staffing sold to healthcare providers — with broader service portfolio than DSS.
• Cross Country Healthcare: Nationally diversified healthcare staffing and workforce solutions provider. Similar revenue model (professional services staffing into hospitals and provider systems) and a useful proxy for staffing-firm economics.
• Jackson Healthcare: Healthcare staffing and workforce solutions firm focused on placing clinicians in hospitals and health systems. Operates a similar "specialty staffing partner to healthcare providers" model to DSS.

Others

• Air Methods: Largest US air ambulance operator and a logical peer/comparator for DSS's Part 135 logistics line of business. While Air Methods is an operator rather than a broker, it defines the cost and capacity benchmarks DSS must navigate.
• PHI Air Medical: Major air medical transport provider serving hospital systems and EMS. Comparable for the organ-recovery and organ-box-run logistics DSS coordinates through its Part 135 partner network.
• Med-Trans Corporation: Air medical and ground transport provider operating across community-based and hospital-based programs. Represents the type of Part 135 operator DSS leverages for time-sensitive organ logistics.

Direct peers

• InGenesis: Niche healthcare staffing firm serving government and commercial healthcare clients, including specialized clinical roles. Most direct comparable among mid-sized healthcare staffing specialists serving provider organizations with hard-to-fill clinical positions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/donor-staff-support
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Donor Staff Support