Pain BC
Pain BC Society is a Vancouver-based registered charity that delivers free chronic pain support, coaching, peer groups, and self-management education to people in British Columbia, while providing accredited training and mentorship to healthcare providers and serving as the organizational backbone of Pain Canada.
- Company typePrivate
- Founded2010
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pain BC does
Pain BC Society is a registered Canadian charity (Charitable Registration Number: 83220 0422 RR0001) founded in 2010 and headquartered in Vancouver, British Columbia. The organization delivers free chronic pain management services to British Columbians through a portfolio of programs including a Pain Support Line (phone and text, 1-833-261-PAIN), telephone-based Coaching for Health, peer-led Pain Support and Wellness Groups (organized by BC region and affinity communities such as LGBTQ2S, Young Adults, and BIPOC, capped at 15 participants), the nine-week Making Sense of Pain self-management course, Gentle Movement @ Home video library, The Guide Line (SMS support for trades workers), and youth-oriented tools such as MyCarePath (12-17) built with BC Children's Hospital and UBC Pediatrics. Program delivery is virtual-first, conducted via Zoom, YouTube-hosted video, telephone, and SMS, with booking through Jane App and content distribution through Reach360 and other standard SaaS tools.
For healthcare professionals, Pain BC operates BC ECHO for Chronic Pain (a University of New Mexico ECHO-model virtual community of practice accredited for MainPro+ credits), the BC Adaptive Mentorship Network for Pain, Mental Health and Substance Use (BCAMN) launched in 2022, and a catalog of online courses (Pain Foundations, Moving Through Pain, Chronic Pain Insights) issued through Pain Canada. The organization also coordinates the BC Pain Research Network, bringing together roughly 90 investigators across disciplines in partnership with UBC and with planning funding from CIHR.
The organization is funded by a mix of government grants (Province of British Columbia, Shared Care Committee of Doctors of BC), corporate and foundation partnerships (ICBC, Hamber Foundation, Sovereign Order of St. John of Jerusalem Knights Hospitaller), individual donations (processed via eTapestry), and a $5 annual membership. It serves as the organizational backbone of Pain Canada, the national multi-stakeholder initiative representing the eight million Canadians living with chronic pain. All direct-to-patient services are free to BC residents; the only consumer-paid product is the $5 membership, which confers governance voting rights but is not required for program access.
Pain BC firmographics
Firmographics- Name
- Pain BC
- Legal name
- Pain BC Society
- Website
- https://painbc.ca
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pain BC Society is a Vancouver-based registered charity that delivers free chronic pain support, coaching, peer groups, and self-management education to people in British Columbia, while providing accredited training and mentorship to healthcare providers and serving as the organizational backbone of Pain Canada.
- Ownership category
- akta.pro rank
Pain BC industry classification
Industry- Product category
- Chronic Pain Management Services
- NAICS
- Offices of Other Health Practitioners (6213), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Other Individual and Family Services (624190)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Chronic Pain Rehabilitation & Functional Restoration (HSADAIAJ)
- akta.pro secondary industry
- Virtual PT/OT/MSK & Rehab Programs (Payer-Sponsored) (HLALACAI)
Keywords
Where Pain BC is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Pain BC business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Government Funding: Pain BC receives significant funding from government sources including the Province of British Columbia and the Government of BC. Specific programs receive designated funding such as the Shared Care Committee (SCC) funding for BC ECHO.
- Donations and Charitable Contributions: As a registered charity, Pain BC relies on donations from individuals, organizations, and partners. The organization encourages monthly giving and accepts various forms of donations including securities and bequests.
- Membership Fees: Pain BC offers annual membership for $5, giving members voting rights in governance and at the Annual General Meeting, including election of Board of Directors.
- Corporate/Foundation Partnerships: Funding from corporate partners such as the Insurance Corporation of British Columbia (ICBC), the Sovereign Order of St. John of Jerusalem Knights Hospitaller, and the Hamber Foundation for specific programs like Coaching for Health.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Pain Support Line - Free access |
| Freemium | Pay-as-you-go | Coaching for Health - Free telephone coaching |
| Freemium | Pay-as-you-go | Making Sense of Pain - Free nine-week program |
| Freemium | Pay-as-you-go | BC ECHO for Chronic Pain - Free for BC health providers |
| Freemium | Pay-as-you-go | BC Adaptive Mentorship Network - Free for mentees |
| Freemium | Pay-as-you-go | Gentle Movement @ Home - Free video library |
| Subscription | Annual | Pain BC Membership - $5 annual fee |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Pain BC product offering
Product offeringCore offering
Pain BC provides free chronic pain support services and education for people living with chronic pain in British Columbia. Core offerings include the Pain Support Line (telephone/text), one-on-one Coaching for Health, online peer-facilitated Pain Support and Wellness Groups, the Making Sense of Pain nine-week self-management program, Gentle Movement @ Home video library, and The Guide Line text service for trades workers. The organization also delivers healthcare provider education through BC ECHO for Chronic Pain, BC Adaptive Mentorship Network, and courses such as Pain Foundations, Moving Through Pain, and Chronic Pain Insights.
Product overview
Pain BC is a registered charity providing a comprehensive suite of health services and educational programs for people living with chronic pain in British Columbia and beyond. The organization operates as a collection of interconnected programs rather than a unified software platform. Core offerings include direct support services (Pain Support Line, Coaching for Health, Pain Support and Wellness Groups, The Guide Line for trades workers) and self-management tools (Making Sense of Pain, Gentle Movement @ Home, LivePlanBe+, MyCarePath). Health professional education programs include Pain Foundations, Moving Through Pain, Chronic Pain Insights, BC ECHO for Chronic Pain, and BC Adaptive Mentorship Network. Additional resources include the Pain Waves podcast, multilingual information sheets, a provider directory, webinar archive, and advocacy resources. Programs are primarily delivered through human-led services (telephone/text support, video conferencing, online courses) with associated digital platforms for scheduling, video hosting, and resource distribution.
Differentiator
Problem solved
Functional benefit
Brands
- The Guide Line: A free confidential text line providing resources and support for BC tradespeople living with chronic pain.
- Pain Support Line
- Coaching for Health
- Pain Support and Wellness Groups
- Making Sense of Pain
- Gentle Movement @ Home
- Trades and Pain Program
- BC ECHO for Chronic Pain
- BC Adaptive Mentorship Network for Pain, Mental Health and Substance Use (BCAMN)
- Pain Waves Podcast
Products and services
- Pain Support Line Free telephone and text support service providing information, emotional support, and resource connection for British Columbians living with chronic pain and their loved ones. Staff respond to inquiries Monday-Friday by phone and Monday-Thursday evenings by text.
- Pain Support and Wellness Groups Free online peer support groups for people living with persistent pain, meeting twice monthly via Zoom. Groups are organized by BC region (Fraser Valley, Kootenays, Northern BC, Okanagan/Cariboo, Vancouver Region, Vancouver Island) and community affinity (LGBTQ2S, Young Adults 18-35, BIPOC), with sessions limited to 15 participants for personalized support.
- Coaching for Health Free one-on-one telephone coaching program connecting people living with pain to trained coaches who help them learn self-management skills, regain function, and improve well-being. Accessed through health professional referral and funded by the Government of B.C., ICBC, Sovereign Order of St. John, and Hamber Foundation.
- Making Sense of Pain: Online Free nine-week online group self-management program empowering people with chronic pain to improve quality of life through pain education and social connection. Includes a youth version for ages 14-18. Funded by the Government of BC and Sovereign Order of St. John.
- Gentle Movement @ Home Series of 50-65 minute guided movement and relaxation videos helping people with persistent pain learn to move safely. Based on Pain Canada's Moving Through Pain program principles. Archives of 37 sessions available on YouTube for free public access.
- The Guide Line Free confidential text support line for tradespeople living with chronic pain in British Columbia. Provides practical tools, resources, and connections for pain management via SMS at 1-833-261-PAIN (7246), operating Monday to Thursday 1PM-8PM PT.
- Trades and Pain Program Comprehensive program partnering with workers, industry, employers and unions to develop pain-related resources tailored for trades workers in BC. Includes The Guide Line, employer training (lunch-and-learn, integrated training), and direct consultation with trades employers.
- LivePlanBe+ Interactive self-management learning tool supporting people living with pain to make small changes that improve well-being. Offered in partnership with Pain Canada.
- MyCarePath Free online self-management resource for teens ages 12-17 created in collaboration with BC Children's Hospital and UBC Department of Pediatrics.
- Managing Pain Before and After Surgery Free self-paced online program helping people undergoing surgery better manage pain and decrease complications. Offered in partnership with Pain Canada.
- Pain Foundations Practical, compact online course for health professionals to develop clinically relevant approaches to chronic pain management with strong grounding in pain science. Offered through Pain Canada.
- Moving Through Pain Free self-paced online program for health care providers to support people living with pain to move with more ease. Offered through Pain Canada.
- Chronic Pain Insights Free online program covering clinically relevant strategies for managing pain before and after surgery with emphasis on self-management strategies. Three modules at 45 minutes each. Offered through Pain Canada.
- BC ECHO for Chronic Pain Free monthly virtual learning and mentorship program connecting BC health care providers with interdisciplinary pain specialists. One-hour sessions over four months with specialist-led presentations and case discussions. Certified for up to 4 MainPro+ credits by the College of Family Physicians of Canada.
- BC Adaptive Mentorship Network for Pain, Mental Health and Substance Use (BCAMN) Network connecting community-based primary care providers with professional mentors on chronic pain, mental health and substance use topics through group mentoring, one-to-one mentoring, and province-wide online community via Signal. Nine 75-minute sessions annually plus annual summit.
- Pain Waves Podcast Monthly podcast featuring leading chronic pain experts and people living with pain discussing latest pain management research, stories, tools, and trends. Distributed via iTunes and Spreaker.
- Find Help Directory Searchable directory of health care providers and clinics offering pain-related health services in British Columbia. Includes filters for location, resource type, services, MSP billing, accessibility, and languages.
- Webinar Archive Free on-demand archive of past webinars for health care providers covering the latest science, research and best practices on understanding, assessing and treating chronic pain.
Quantifiable outcome
- More than 70% of BCAMN participants reported improvement in knowledge about chronic pain, mental health and substance use
- +5 more outcomes
Companies that use Pain BC
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Pain BC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature4 records
Pain BC partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- University of British Columbia (UBC)corePain BC partnered with UBC to establish the BC Pain Research Network, bringing together nearly 90 investigators from various disciplines. Pain BC brings perspectives of people in pain, healthcare providers, and policy makers into the network. Initial funding provided through UBC's Research Excellence Clusters initiative and CIHR Planning and Dissemination Grant.
- Pain CanadacorePain Canada is a multi-stakeholder national initiative supported by Pain BC, serving as the central home for the eight million people in Canada living with chronic pain. Pain BC serves as the organizational backbone and central hub for Pain Canada's national initiatives.
- Health Authorities and Non-profit OrganizationssupportingPain BC partners with health authorities, non-profit organizations, Indigenous communities, addictions services, and pain support groups to deliver Making Sense of Pain programs in locations with established need.
- BC Children's HospitalsupportingPain BC collaborated with BC Children's Hospital and UBC Department of Pediatrics to create MyCarePath, a free online self-management resource for teens ages 12-17.
- Vancouver Coastal Health (VCH)supportingPartnership for VCH Primary Care Chronic Pain Service and delivery of Gentle Movement @ Home and Making Sense of Pain class series.
- InterCultural Online Health Network (iCON)supportingCollaboration with iCON to host focus groups and virtual events with Punjabi-speaking and Cantonese-speaking communities to understand cultural understandings of chronic pain.
Scale indicators8 records
Recent moves5 records
Expansion highlights5 records
Pain BC competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Pain BC social profiles
Digital presencePain BC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pain BC leadership team
Management profileNumber of profiles
Profiles5 records
Pain BC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pain BC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pain BC
What does Pain BC do?
Pain BC provides free chronic pain support services and education for people living with chronic pain in British Columbia. Core offerings include the Pain Support Line (telephone/text), one-on-one Coaching for Health, online peer-facilitated Pain Support and Wellness Groups, the Making Sense of Pain nine-week self-management program, Gentle Movement @ Home video library, and The Guide Line text service for trades workers. The organization also delivers healthcare provider education through BC ECHO for Chronic Pain, BC Adaptive Mentorship Network, and courses such as Pain Foundations, Moving Through Pain, and Chronic Pain Insights.
Is Pain BC a public or private company?
Pain BC is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Pain BC founded?
Pain BC was founded in 2010. It employs 11 to 50 people.
Where is Pain BC based?
Pain BC is headquartered in Vancouver, Canada, in the North America region.
How does Pain BC make money?
Four revenue lines are on record. Government Funding is the primary driver. The others are donations and Charitable Contributions, membership Fees and corporate/Foundation Partnerships.
Does Pain BC have an API?
No public API is recorded for Pain BC.
What industry is Pain BC in?
Pain BC's product category is Chronic Pain Management Services. Its primary akta.pro industry code is HSADAIAJ, Chronic Pain Rehabilitation & Functional Restoration, with a secondary code of HLALACAI, Virtual PT/OT/MSK & Rehab Programs (Payer-Sponsored). Its NAICS code is 6213 and its SIC code is 8090.