Eglin Federal Credit Union

What Eglin Federal Credit Union does

Eglin Federal Credit Union is a federally chartered, member-owned, not-for-profit credit union founded on October 11, 1954, in Fort Walton Beach, Florida, and regulated by the National Credit Union Administration. Its membership base of 121,504 as of May 31, 2026 is anchored to Eglin Air Force Base, Hurlburt Field, and Duke Field, plus federal civilian employees (FBI, FAA, OSI, U.S. Postal Service), government contractors, and residents across Okaloosa, Santa Rosa, Walton, Escambia (FL), and Escambia (AL) counties. Membership is also accessed through 1,000+ Select Employee Group partnerships that extend eligibility as an employee benefit, with the credit union holding NCUA-insured deposits to $250,000 per depositor.

The product portfolio is comprehensive for a community credit union: transaction accounts (Free Premium Checking, Regular Share Savings with 0.35% APY, tiered Money Market up to 1.00% APY, Christmas Club, VIP savings, Coverdell Education Savings), Share Certificates, IRAs, and an unusually broad vehicle-financing suite (autos, boats, motorcycles, RVs, golf carts, personal watercraft) priced as low as 4.99% APR on autos. Consumer credit runs through Platinum and Platinum Rewards Mastercard at 7.9% APR, signature loans, S.A.F.E. emergency loans, credit-builder loans, guarantor loans, and share-secured loans. Real estate origination covers 30-year fixed (6.375% APR), 15-year fixed (6.125% APR), home equity loans, HELOCs, VA loans, and land purchase loans. Distribution spans 10 branches plus a 100,000-square-foot Operations Center (opened 2025), 40+ local ATMs, 80,000+ surcharge-free ATMs via CO-OP/Allpoint, and shared branching nationwide; digital channels include online banking (since 1998), the iOS/Android mobile app (since 2012), mobile deposit ($10,000 daily limit), CardControls, mobile wallets (Apple/Samsung/Google Pay), and Bill Payer.

Monetization relies on net interest margin from the $933.85M loan book funded by $2.74B in member shares, plus non-interest income from overdraft fees ($28 per Courtesy Pay event, up to a $528 limit), service fees (dormant account $10/month, skip-a-pay $20, phone payments $10, payment-center $3 convenience fee), credit-card interchange and interest, insurance and debt-protection/GAP product fees, notary and depository box services, medallion signature guarantees, and Eglin Wealth Management advisory fees. Member loans to assets (~29%) is lower than many peer credit unions, indicating meaningful liquidity headroom for loan growth. The institution reports $401.6M in net worth, no external ownership, and is governed by a volunteer Board (Chair Robert Harlan, Vice Chair James Pitts, Secretary/Treasurer Mike Kucera, with Directors Adams, Bryant, McInnis, and Rone) and a senior management team led by President/CEO Cathie Staton.

Name

Eglin Federal Credit Union

Legal name

Eglin Federal Credit Union

Website

https://eglinfcu.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

251–500 employees

Short description

Eglin Federal Credit Union is a federally chartered, member-owned not-for-profit credit union founded in 1954 in Fort Walton Beach, Florida, serving 121,504 military, federal civilian, and community members across Northwest Florida with full-service banking, lending, and wealth management.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Military & Veterans Credit Unions (FSABAEAI)

akta.pro secondary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

Keywords

• Retail banking services
• Consumer lending
• Credit union services
• Mortgage loans
• Deposit accounts

Headquarters

HQ city

Fort Walton Beach

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Loan Interest Income: Interest income from vehicle loans (autos, boats, motorcycles, RVs), mortgage loans, personal loans, credit cards, and home equity products
2. Share Certificate Products: Term deposit products generating fee income and spread revenue
3. Service Fees: Various service fees including wire transfer fees, dormant account fees ($10/month), skip-a-pay processing fees ($20), Courtesy Pay fees ($28 per overdraft), check ordering fees, and other account service charges
4. Credit Card Fees: Annual fees, transaction fees, and interest from Mastercard credit card products
5. Payment Services: Fees for payment center transactions ($3 convenience fee), phone payments ($10 per transaction), and other payment processing services
6. Insurance and Debt Protection Products: Credit insurance, debt protection, and GAP (Guaranteed Asset Protection) products
7. Investment and Wealth Management Services: Financial advisor services through Eglin Wealth Management

Pricing tiers

Distribution channels9 records

Marketing channels8 records

Core offering

Eglin Federal Credit Union is a not-for-profit, member-owned credit union that provides a comprehensive suite of retail banking products and consumer lending services. Its offerings include checking and savings accounts, share certificates, IRAs, vehicle loans, mortgages, home equity loans, credit cards, personal loans, wealth management, and digital banking through online and mobile channels. The credit union serves members across Northwest Florida through 10 branch locations, 80,000+ surcharge-free ATMs, and digital platforms.

Product overview

Eglin Federal Credit Union is a not-for-profit, member-owned financial institution chartered in 1954, offering a comprehensive suite of banking and financial services. The product portfolio centers on traditional credit union offerings including checking and savings accounts (Free Premium Checking, Regular Share Savings, Money Market, Christmas Club, VIP Savings, and Coverdell Education Savings), share certificates, and Individual Retirement Accounts (IRAs). The institution provides vehicle financing through auto, boat, motorcycle, RV, golf cart, and personal watercraft loans, along with credit cards (Platinum and Platinum Rewards Mastercard), debit cards, and ATM services. Mortgage products include home purchase loans (30-year and 15-year fixed rates), home equity loans, HELOCs, VA loans, and land purchase financing. Personal lending options encompass signature loans, lines of credit, S.A.F.E. emergency loans, guarantor loans, credit builder loans, and share-secured loans. Digital banking is delivered through Online Banking, the Eglin FCU Mobile App (iOS/Android), Mobile Deposit, CardControls, Mobile Wallets (Apple Pay, Samsung Pay, Google Pay), and Bill Payer. Payment services include Direct Deposit, ACH Origination, External Transfers, Pay by Phone, Payment Center (via SwivelPay), Periodic Transfer of Funds (PTOF), Courtesy Pay, and Overdraft Protection. Additional services cover insurance, debt protection, GAP, wealth management with Financial Advisor Mark Kilbride, notary services, safe deposit boxes, medallion signature guarantees, 24-hour depository boxes, fraud monitoring, elder financial abuse protection, and travel notifications. Members access over 80,000 surcharge-free ATMs through CO-OP and Allpoint networks, with shared branching available nationwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking Accounts Free Premium Checking account with no monthly fees, offering direct deposit, Bill Payer, and debit card access for individual members.
• Regular Share Savings Basic savings account required for membership with $5 minimum opening deposit and 0.35% APY on $50 minimum balance.
• Money Market Accounts Tiered balance savings account requiring $2,500 minimum to open, with APY ranging from 0.05% to 1.00% based on balance tiers.
• Christmas Club Savings Savings account designed for holiday shopping with automatic fund transfer options.
• VIP Savings Goal-based savings account earning 0.35% APY with $5 minimum deposit.
• Coverdell Education Savings Tax-advantaged education savings account for K-12 and higher education expenses with $2,000 annual contribution limit.
• Share Certificates Term deposit accounts offering guaranteed returns with fixed rates for specified periods.
• Individual Retirement Accounts (IRAs) Retirement savings accounts including Traditional and Roth IRAs for tax-advantaged retirement savings.
• Auto Loans Vehicle financing for automobile purchases with rates as low as 4.99% APR.
• Boat Loans Marine vessel financing for boat purchases with rates as low as 6.75% APR.
• Motorcycle Loans Financing for motorcycle purchases at competitive rates.
• RV Loans Recreational vehicle financing for motorhome and camper purchases.
• Mastercard Credit Cards Platinum and Platinum Rewards Mastercard credit cards with competitive rates starting at 7.9% APR.
• Debit Cards Eglin FCU Debit Card with Enhanced Mastercard Benefits for in-store and online purchases.
• Home Loans Fixed-rate mortgage products including 30-year fixed at 6.375% APR and 15-year fixed at 6.125% APR.
• Home Equity Loans Closed-end home equity loans for borrowing a fixed amount against home equity.
• Home Equity Lines of Credit (HELOC) Revolving credit line secured by home equity with no closing costs.
• VA Home Loans VA mortgage loans for qualified veterans, servicemembers, and eligible surviving spouses.
• Personal Signature Loans Unsecured personal loans based on creditworthiness without collateral requirements.
• Line of Credit Signature Loans Revolving line of credit for personal use with flexible access to funds.
• S.A.F.E. Loans Short-term Salary Advance for Emergency loans for qualified members facing unexpected expenses.
• Guarantor Loans Personal loans requiring a guarantor for members who may not qualify independently.
• Credit Builder Loans Loan product designed to help members establish or improve their credit history.
• Share Secured Loans Loans secured by the member's existing share savings, using funds as collateral.
• Online Banking 24/7 web-based account management platform providing secure access to accounts, transfers, Bill Payer, External Transfers, and credit score monitoring via Savvy Money.
• Eglin FCU Mobile App Mobile banking application for iOS and Android providing 24/7 account access, Mobile Deposit, CardControls, and secure transaction capabilities.
• Mobile Wallets Integration with Apple Pay, Samsung Pay, and Google Pay for contactless payments using debit and credit cards.
• Mobile Deposit Remote check deposit service via Mobile App allowing members to deposit checks without visiting a branch, with a $10,000 daily limit.
• Bill Payer Online bill payment service allowing scheduled one-time or recurring payments up to a year in advance through Online Banking or Mobile App.
• Insurance Products Insurance products and services available to credit union members.
• Debt Protection Credit protection service covering eligible loans in case of death, disability, or involuntary unemployment.
• Guaranteed Asset Protection (GAP) GAP protection that covers the difference between insurance payout and loan balance in case of totaled vehicle.
• Eglin Wealth Management Investment and retirement services provided by Financial Advisor Mark Kilbride, including wealth management and retirement planning.
• Safe Deposit Boxes Secure storage boxes available at multiple branch locations for member valuables.
• Medallion Signature Guarantee Signature guarantee service required for securities transfer transactions (stocks, bonds, mutual funds), limited to transactions valued at $1,000,000 or less.
• CO-OP Shared Branching Shared branch network allowing members to conduct transactions at participating credit unions across the country.
• Courtesy Pay Overdraft service that covers transactions when account has insufficient funds, with a $28 fee per transaction and up to $528 overdraft limit including fees.
• Overdraft Protection Automatic transfer service from savings, money market, line of credit, or Mastercard to cover checking overdrafts, with no fee when funds are available.
• Payment Center Third-party payment platform (SwivelPay) for making loan, mortgage, or credit card payments from external checking accounts with a $3 convenience fee.
• Pay by Phone Phone payment service allowing deposits or loan payments using non-Eglin FCU debit cards (excluding Visa) for a $10 fee per transaction.

Quantifiable outcome

• Assets of $3.18 billion serving 121,504 members as of May 31, 2026
• +3 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Allpoint ATM NetworkcoreTechnology or Integration · 1 January 2019ATM network partnership expanding surcharge-free ATM access to over 80,000+ ATMs worldwide for Eglin FCU members.
• Savvy MoneycoreTechnology or Integration · 1 January 2019Free credit score and credit monitoring service integrated into Online Banking and Mobile App for member financial health management.
• CO-OP Shared Branch NetworkcoreTechnology or Integration · 1 January 2004Credit union shared branching network enabling members to access their accounts at thousands of participating credit unions nationwide. Eglin FCU joined the CO-OP network in 2004, adding 18,000 ATMs nationally and local ATMs at various businesses.
• Okaloosa SavescoreStrategic or Co-development PartnerFinancial education nonprofit partnership promoting savings and debt reduction in Northwest Florida. Active Okaloosa Saves members are eligible to join Eglin FCU. Partnership includes youth savings programs like Teach a Child to Save.
• Balance (Financial Counseling)minorStrategic or Co-development PartnerOnline and phone financial counseling service available to members for budget management, debt reduction, and financial planning assistance.
• Defense Credit Union Council (DCUC)minorOthersMembership organization supporting defense credit unions. Eglin FCU is a proud member.
• DocuSigncoreTechnology or IntegrationElectronic signature platform used for online form submissions including loan applications, card requests, travel notifications, dormant account reactivation, and other document processing.
• NMLS (Nationwide Mortgage Licensing System)coreTechnology or IntegrationRegulatory compliance system for mortgage loan originators. Eglin FCU NMLS ID: 440642. All mortgage originators registered with unique NMLS IDs.
• E-VerifyminorOthersEmployment eligibility verification system. Eglin FCU participates in E-Verify for employment purposes.

Scale indicators12 records

Recent moves12 records

Expansion highlights6 records

Regional players

• Hancock Whitney: Regional bank headquartered in Gulfport, Mississippi, with a meaningful branch presence in Northwest Florida — including Pensacola and surrounding markets. Comparable to Eglin FCU in geographic overlap and product set, though structured as a for-profit bank rather than a cooperative.

Direct peers

• Navy Federal Credit Union: The largest military-affiliated credit union in the U.S., serving active duty, retired, and veteran members. Directly comparable to Eglin FCU because it competes for the same military-affiliated member base and offers a similar suite of deposit, lending, and credit card products.
• Suncoast Credit Union: Florida-based credit union serving members through employer groups, geographic communities, and education partners. Directly comparable product set and member-SEG acquisition model mirror Eglin FCU's approach in Northwest Florida.
• MIDFLORIDA Credit Union: Florida-headquartered credit union serving members through employer SEG partnerships and geographic communities. Comparable in scale, charter structure, and product mix to Eglin FCU, with overlapping retail deposit and lending offerings.
• Fairwinds Credit Union: Central Florida-headquartered credit union serving members across the state. Overlaps with Eglin FCU on retail deposits, vehicle lending, mortgages, and member SEG acquisition, and competes indirectly for Florida-based members.
• PenFed (Pentagon Federal Credit Union): Large defense-affiliated credit union offering banking, lending, and credit cards to military, government employees, and their families. Overlaps directly with Eglin FCU's core military and federal-civilian member segments.
• Tropical Financial Credit Union: Florida-based credit union serving members through employer SEG partnerships and geographic eligibility. Comparable to Eglin FCU in charter structure, member-acquisition model, and core retail product suite.
• Space Coast Credit Union: Florida-based credit union serving members across the state with a similar full-service product set. Comparable in scale and operations to Eglin FCU, with overlapping retail and lending product offerings.
• VyStar Credit Union: One of the largest credit unions in Florida, with broad retail and geographic membership across the state. Comparable to Eglin FCU as a Florida-based retail credit union offering the same core checking, lending, and mortgage products, with overlap in North Florida geographies.
• Grow Financial Federal Credit Union: Tampa-based federal credit union with a large Florida footprint and SEG-driven membership. Directly comparable to Eglin FCU as a federally chartered, employer-affiliated Florida credit union offering similar deposit, lending, and mortgage products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eglinfcu

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eglin Federal Credit Union