Mosaic Funeral Group Scottburgh

What Mosaic Funeral Group Scottburgh does

Mosaic Funeral Group is a family-owned private funeral services provider operating across the KwaZulu-Natal South Coast of South Africa. Founded in 1995 by Jan and Antoinette Opperman and headquartered in Amanzimtoti, the company runs two physical branch offices — the Amanzimtoti headquarters and a Scottburgh branch — supplemented by a privately owned, Health Department Approved Mortuary near Park Rynie used exclusively for Mosaic's own clients. Its service area spans coastal communities from Durban through Bluff, Amanzimtoti, Umkomaas, Scottburgh, Pennington, Hibberdene, and Port Shepstone to Margate.

The company offers a full suite of death-care services: attended and unattended cremations, traditional, direct, and burial-at-sea options, prepaid funeral plans and pre-arranged funeral services, domestic and international repatriation, embalming, exhumation, and private autopsy services, alongside in-house Commissioner of Oath document certification and Home Affairs paperwork handling. Operations run 24/7 including public holidays via an emergency line, with home-visit consultations and dedicated SEO landing pages for each service town. Pricing is quote-based and not publicly disclosed, with an emphasis on transparent pricing and affordable options. Business is generated predominantly through word-of-mouth, Google Business profiles (consistently 5-star rated), the company website, WhatsApp, and approved-provider relationships with UASA – The Union and the Group Burial Association (GBA), in addition to longstanding NFDA SA membership and Ugu District Municipality inspection approvals.

The company reports serving more than 7,000 families over 25+ years and claims it has never been late for a single funeral. Headcount sits in the 11–50 employee band, revenue is not publicly disclosed, and there is no external institutional ownership, venture funding, or public listing. The revenue mix combines at-need one-time funeral service fees with a smaller recurring prepaid funeral plan book, sold direct to consumer families and via the union/burial-society channels.

Name

Mosaic Funeral Group Scottburgh

Legal name

Mosaic Funeral Homes

Website

https://mosaicfuneralhome.co.za

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Mosaic Funeral Group is a family-owned South African funeral services provider operating two branches (Amanzimtoti and Scottburgh) and a private mortuary, serving families across the KwaZulu-Natal South Coast with cremation, burial, repatriation, embalming, and prepaid funeral plans.

Ownership category

akta.pro rank

Product category

Funeral Services

NAICS

Funeral Homes and Funeral Services (812210), Death Care Services (8122)

akta.pro primary industry

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

akta.pro secondary industry

Final Expense / Burial Life Insurance (FSAIABAF)

Keywords

• Funeral services
• Cremation services
• Burial services
• Prepaid funeral plans
• Repatriation services

Headquarters

HQ city

Amanzimtoti

HQ country

South Africa

HQ region

Africa

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Funeral and Cremation Services: One-time professional service fees for funeral arrangements including cremation, burial, and memorial services. Pricing is tailored to family needs and service selections. Assistance provided for both Mosaic policyholders and those with other insurers.
2. Prepaid Funeral Plans: Pre-arranged funeral planning allowing families to secure today's prices and reduce financial burden on loved ones. Lock-in pricing model for future services.
3. Additional Services: Embalming services, exhumation services, private autopsy services, repatriation services (domestic and international), Commissioner of Oath document certification.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Mosaic Funeral Group is a family-owned funeral services provider offering cremation, burial, and memorial services across the KwaZulu-Natal South Coast of South Africa. Its core offerings include attended and unattended cremations, traditional and direct burials, burial at sea, prepaid funeral plans and funeral policies, and specialized services such as repatriation, embalming, exhumation, private autopsy, and document certification (Commissioner of Oath). All services are backed by the company's privately owned Health Department Approved Mortuary used exclusively for its own clients.

Product overview

Mosaic Funeral Group is a family-owned funeral service provider offering a comprehensive suite of death care services across the South Coast of KwaZulu-Natal. The company's core offerings include cremation services (both attended and unattended), burial services (traditional, direct, and sea burials), and specialized repatriation, embalming, exhumation, and private autopsy services. The company also provides prepaid funeral policies and pre-arranged funeral planning as financial planning products. All services are supported by the company's privately owned Health Department Approved Mortuary facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Cremation Services
• Burial Services
• Funeral Policies and Prepaid Services
• Repatriation Services
• Embalming Services
• Exhumation Services
• Private Autopsy Services

Quantifiable outcome

• Never been late for a single funeral in 25 years of service
• +2 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Ugu District MunicipalitycoreStrategic or Co-development PartnerOfficial municipal approval and regular inspection of Mosaic's private mortuary facilities. Relationship based on compliance with health department standards and local health authority requirements.
• NFDA SA (National Funeral Directors Association of Southern Africa)coreStrategic or Co-development PartnerLongstanding member of the national professional association for funeral directors. Demonstrates commitment to industry standards and professional development.
• UASA – The UnionminorChannel Partner/ Reseller/ DistributorApproved service provider for UASA union members. Union members can access Mosaic services with potential group benefits or negotiated rates.
• Group Burial Association (GBA)minorChannel Partner/ Reseller/ DistributorApproved funeral service provider for Group Burial Association members. GBA members can utilize Mosaic for their funeral and cremation needs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Avbob: Avbob is the largest funeral services mutual aid society in South Africa, providing funeral policies, cremation, burial, and memorial services across the country. Directly comparable to Mosaic as a full-service funeral provider with prepaid plans, though operating at far greater scale and national geographic reach.
• Doves Group: Doves Group is one of South Africa's leading funeral services providers with branches across multiple provinces, offering cremation, burial, and prepaid funeral plans. Directly comparable to Mosaic in offering comprehensive death care services, with a similar service model but multi-province presence.

Broad incumbents

• Old Mutual: Old Mutual is a major South African financial services group offering life insurance products including funeral cover that competes directly with Mosaic's prepaid funeral plan offering. While much larger and broader in scope, the funeral cover line overlaps with Mosaic's recurring prepaid business.
• Sanlam: Sanlam is a leading South African financial services group whose funeral insurance products compete with Mosaic's prepaid funeral plans. Primarily a financial services company, its funeral cover offering is directly comparable to Mosaic's prepaid funeral service line.
• Hollard Insurance: Hollard is a major South African insurer offering funeral cover products that compete with Mosaic's prepaid funeral plans. Both companies offer prepaid funeral services to families, though Hollard operates as a broader multi-line insurer with significantly greater capital base.
• Metropolitan Life: Metropolitan offers funeral insurance products in South Africa, providing prepaid funeral cover that competes directly with Mosaic's prepaid funeral plans. Comparable as a provider of prepaid funeral services, though Metropolitan is a broader financial services company serving lower-income mass market segments.
• King Price Insurance: King Price is a South African insurer offering funeral cover products, competing with Mosaic's prepaid funeral plan business. While King Price is a broader insurance company, its funeral cover offering overlaps directly with Mosaic's prepaid services.
• Discovery Life: Discovery Life is a South African insurer offering life insurance products including funeral benefits that compete with Mosaic's prepaid funeral plans. Comparable in providing funeral-related financial products, though Discovery operates at a much larger scale as part of the broader Discovery Group.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mosaic-funeral-group-scottburgh

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Funeral Group Scottburgh