The North West Cyber Resilience Centre

What The North West Cyber Resilience Centre does

The North West Cyber Resilience Centre (NWCRC) is a private limited company (CYBER RESILIENCE CENTRE LTD, registered no. 12309263) headquartered at Merseyside Police Headquarters in Liverpool with a registered office in Manchester, founded in 2019 as the UK's first Cyber Resilience Centre and a pathfinder initiative for the National Police Chief's Council and the Home Office. It is constituted as a police-led partnership supported by six regional police forces — North West Regional Organised Crime Unit (NWROCU), Greater Manchester Police, Merseyside Police, Cheshire Constabulary, Lancashire Constabulary, and Cumbria Constabulary — with services delivered by seconded police officers and ISO-accredited Risk Managers.

NWCRC provides professional cyber security services targeted primarily at small and medium-sized businesses across North West England. Its product set comprises the Cyber Health Check (a self-assessment questionnaire with police-certified recommendations), Security Awareness Training (90-minute instructor-led Zoom sessions at £45 per person), Simulated Phishing Exercises (1-2 week campaigns with performance reports), Network and Website Vulnerability Assessments (using attacker techniques), Digital Footprint Assessment (public-data exposure review), a Cyber Incident Response Pack, and a 12-month Business Premium Membership (valued at ~£500) covering bespoke training and a cyber risk assessment. Services are aligned to the UK Government's Cyber Essentials certification scheme and ISO 27001, and the centre acts as a delivery partner for Cyber Essentials certifications via the IASME Consortium.

The business model combines a freemium top-of-funnel (free membership via Welcome Pack, NCSC guidance, and newsletters) with paid subscription (Premium Membership), unit-priced professional services (training, vulnerability assessments, phishing simulations), and one-time certification fees (Cyber Essentials from £300). Distribution is regional and direct-to-SMB via the company website, phone, email, and inbound referrals through police force channels. The centre has a small core team (1-10 employees per firmographics), with named leadership including Managing Director Neil Jones, DCI Chris Maddocks (Head of Fraud & Cybercrime), DI Dan Giannasi (Head of Cyber & Innovation), Commercial Manager Niomie Haynes, Client Relations Manager Paul Benson, and Cyber Security Consultants. Revenue is not publicly disclosed; funding sources identified are limited to grant funding via the Greater Manchester Combined Authority's ARIS scheme, with no venture capital or private equity investment recorded.

Name

The North West Cyber Resilience Centre

Legal name

CYBER RESILIENCE CENTRE LTD

Website

https://nwcrc.co.uk

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

NWCRC is a police-led partnership providing affordable cyber security services — vulnerability assessments, security awareness training, phishing simulations, and Cyber Essentials certification — to small businesses across North West England. Founded in 2019 as the UK's first Cyber Resilience Centre, it operates via a freemium and subscription model supported by six regional police forces and HM Government.

Ownership category

akta.pro rank

Product category

Cyber Security Services

NAICS

Investigation and Security Services (5616), Educational Support Services (611710)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Security Awareness, Training & Compliance Attestation (HDADAIAJ)

akta.pro secondary industries

Cybersecurity Training & Awareness Programs (BPAEANAF), Privacy, Data Protection & Cyber Governance (GRC) (BPAHAFAF)

Keywords

• Cyber security services
• Security awareness training
• Vulnerability assessments
• Cyber resilience
• Incident response

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Free Membership: Free membership providing access to resources, tools, and guidance to help identify risks and vulnerabilities
2. Business Premium Membership: 12-month premium membership including bespoke security awareness training, cyber risk assessment, and security champion training
3. Security Awareness Training: Instructor-led training delivered via Zoom, 90 minutes in small modules using real-world examples. Single place costs £45
4. Vulnerability Assessments: Network and website vulnerability assessments using same techniques as hackers
5. Simulated Phishing Exercise: Phishing simulation campaigns with performance reports
6. Digital Footprint Assessment: Comprehensive review of publicly available information about a business

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The North West Cyber Resilience Centre is a police-led, not-for-profit partnership that provides affordable cyber security services, training, and guidance to small businesses, charities, and third-sector organisations across North West England. It offers paid membership tiers and one-off paid services such as vulnerability assessments, security awareness training, simulated phishing exercises, and cyber incident response planning.

Product overview

The North West Cyber Resilience Centre is a police-led partnership providing professional cyber security services focused on small businesses in the North West of England. Established in 2019 as the first centre in the country, it offers a portfolio of services including Security Awareness Training (delivered via Zoom in 90-minute instructor-led sessions), Simulated Phishing Exercises, Digital Footprint Assessment, Network and Website Vulnerability Assessments, Cyber Health Check (self-assessment questionnaire with police-certified recommendations), and Cyber Incident Response Pack. The Centre also offers Business Premium Membership (a 12-month package including training for cyber security champions, policy templates, and 1-2-1 security consultation). Services are aligned to UK Government's Cyber Essentials certification scheme and ISO 27001 standards, and are designed for sectors including manufacturing, construction, retail, education, accounting, and legal firms. The Centre operates with support from regional police forces including Greater Manchester Police, Merseyside Police, Cheshire Constabulary, Lancashire Constabulary, and Cumbria Constabulary.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Awareness Training

Quantifiable outcome

• Over 500 members supported
• +3 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• North West Regional Organised Crime Unit (NWROCU)coreStrategic or Co-development Partner · 1 January 2019Police-led partnership providing cyber security services; NWROCU supports the Centre as a core police partner in the North West region
• Greater Manchester Police (GMP)coreStrategic or Co-development PartnerPolice force partnership supporting the Centre with police expertise and resources
• Cheshire ConstabularycoreStrategic or Co-development PartnerPolice force partnership supporting the Centre
• Merseyside PolicecoreStrategic or Co-development PartnerPolice force partnership; Centre headquartered at Merseyside Police Headquarters
• Lancashire ConstabularycoreStrategic or Co-development PartnerPolice force partnership supporting the Centre
• Cumbria ConstabularycoreStrategic or Co-development PartnerPolice force partnership supporting the Centre
• National Police Chief's CouncilcoreStrategic or Co-development PartnerPathfinder relationship established in 2019 as first centre in the country
• Home OfficecoreStrategic or Co-development PartnerPathfinder partnership with Home Office as part of national rollout
• BiraminorStrategic or Co-development PartnerCollaboration to launch cyber security hub for retail sector
• Scottish Business Resilience CentreminorStrategic or Co-development PartnerPartnership working on small business guide for cyber security
• IASME ConsortiumcoreTechnology or IntegrationNational Cyber Security Centre's official Cyber Essentials Partner certifying Cyber Essentials Partners to deliver certifications
• National Cyber Security Centre (NCSC)coreStrategic or Co-development PartnerGovernment cyber security body providing guidance, Cyber Essentials certification framework, and support for the Centre's services
• Police CyberAlarmminorStrategic or Co-development PartnerGovernment-funded initiative acting as 'Cyber CCTV' to help businesses understand and monitor malicious cyber activity; rolled out across the North West

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cyber Resilience Centre for Wales: The Welsh police-led Cyber Resilience Centre operating under the same NPCC-backed model as NWCRC, providing cyber security services, training, and Cyber Essentials support to Welsh SMEs. Directly comparable structure, mandate, and GTM.
• Yorkshire & Humber Cyber Resilience Centre: Regional police-led Cyber Resilience Centre serving Yorkshire and the Humber, offering awareness training, vulnerability assessments, and Cyber Essentials support to local businesses in a directly analogous model to NWCRC.
• Scottish Business Resilience Centre (SBRC): Scotland's police-aligned resilience centre, already named as an NWCRC partner on small business cyber guidance. Operates a very similar SME-focused cyber security service catalogue in another UK region.
• East Midlands Cyber Resilience Centre: Police-aligned regional Cyber Resilience Centre covering the East Midlands, offering an overlapping SME cyber services catalogue and membership model to NWCRC.
• South East Cyber Resilience Centre: One of the regional Cyber Resilience Centres in the same police-backed UK national network, delivering awareness training, simulated phishing, and SME advisory services in the South East.
• West Midlands Cyber Resilience Centre: Regional police-led CRC for the West Midlands providing comparable cyber resilience services to SMEs; part of the same NPCC CRC initiative as NWCRC.

Broad incumbents

• Get Safe Online: Long-standing UK not-for-profit providing free online safety and cyber guidance to consumers and small businesses. Competes for SME awareness/training attention and partially overlaps NWCRC's free membership content.

Regional players

• Police CyberAlarm: Government-funded, police-led monitoring tool used by NWCRC and other regional CRCs to monitor member cyber activity. A directly adjacent UK policing programme operating in the same SME cyber resilience space.

Emerging players

• IASME Consortium: NCSC's official Cyber Essentials delivery partner (named as a core NWCRC partner). Operates the certification framework NWCRC relies on, with its own base of certification bodies competing for the same SMEs.

Others

• National Cyber Security Centre (NCSC): UK government authority that funds and defines the Cyber Essentials scheme and wider NCSC guidance NWCRC aligns to. Acts as the policy and standards body enabling NWCRC's market; partially overlapping via free national guidance content.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/northwestcrc
• YouTubeyoutube.com/channel/UCDL7MSNUMoXG47ThT88BQMg
• LinkedInlinkedin.com/company/northwestcrc
• Instagraminstagram.com/northwestcrc
• Facebookfacebook.com/northwestcyberresiliencecentre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The North West Cyber Resilience Centre