What Alamance County Community does

ARCAP Community Action Agency, Inc., previously known as Alamance County Community Agency, Inc., is a 501(c)(3) nonprofit community action agency headquartered at 142 South Lexington Avenue, Burlington, North Carolina. Founded in 1964 and operating for over 60 years, the agency serves residents of Alamance, Rockingham, Caswell, and Person counties with two core programs: the federally funded Community Services Block Grant (CSBG) Self-Sufficiency Program, which delivers technical, informational, educational, and support services to move individuals and families from poverty to economic self-sufficiency, and the Emergency Food Assistance Program (EFAP), which provides food assistance to Alamance County residents and is currently active for the cycle running July 2025 through May 2026.

The organization's operating model is community-led rather than technology-driven. There is no proprietary software product; the underlying "platform" is a network of relationships with local agencies, law enforcement, nonprofits, schools, and community leaders, combined with triennial Community Needs Assessments that inform program design. Service delivery is direct — programs are delivered through the Burlington headquarters to eligible individuals and families at no cost, supplemented by outreach via the agency's website (arcpcaa.org) and an Instagram channel (@arcapcommactionagency).

Revenue is a mix of federal grant inflows and voluntary donations. Primary funding comes from CSBG administered by the U.S. Department of Health and Human Services Administration for Children and Families, with secondary support from tax-deductible charitable contributions (structured around donation tiers of $10 to $250). The agency is governed by a board of directors and operates with 11-50 employees; it is independently operated with no parent company, no subsidiaries, and no disclosed venture, private equity, or institutional funding.

Name

Alamance County Community

Legal name

ARCAP Community Action Agency, Inc.

Website

https://alamanceservices.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

ARCAP Community Action Agency is a Burlington, North Carolina-based 501(c)(3) nonprofit serving low-income residents of Alamance, Rockingham, Caswell, and Person counties through the federally funded CSBG Self-Sufficiency Program and the Emergency Food Assistance Program (EFAP).

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Food Assistance & Food Banks (BPAGAEAA)

akta.pro secondary industry

Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ)

Keywords

• Community action services
• Emergency food assistance
• Self-sufficiency programs
• Social services nonprofit
• Poverty support services

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure

Revenue model

1. Government Grants: Primary funding from Community Services Block Grant (CSBG) provided by the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services.
2. Donations: Tax-deductible charitable donations from individuals and organizations supporting the nonprofit mission. The agency is a 501(c)(3) nonprofit organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ARCAP Community Action Agency (formerly Alamance County Community Agency, Inc.) is a 501(c)(3) nonprofit that delivers the Community Services Block Grant (CSBG) Self-Sufficiency Program and the Emergency Food Assistance Program (EFAP) to low-income residents of Alamance, Rockingham, Caswell, and Person counties in North Carolina. Services are provided at no cost to eligible individuals and families to help move them from poverty toward economic self-sufficiency and to address immediate food insecurity.

Product overview

ARCAP Community Action Agency operates as a social services nonprofit organization offering two primary programs: the Community Services Block Grant (CSBG) Self-Sufficiency Program and the Emergency Food Assistance Program (EFAP). The Self-Sufficiency Program provides comprehensive support including tools, coaching, and resources for long-term economic stability, while EFAP addresses immediate food insecurity needs for Alamance County residents. The agency also conducts Community Needs Assessments every three years to inform program development.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Services Block Grant (CSBG) Self-Sufficiency Program A comprehensive program providing technical, informational, educational, and support services to help move low-income individuals and families from poverty toward economic self-sufficiency, delivered under federal Community Services Block Grant guidelines to eligible residents of the four-county service area.
• Emergency Food Assistance Program (EFAP) An emergency food assistance program for Alamance County residents that provides food resources and household support to families facing immediate food insecurity, operating on a seasonal cycle (July through May).

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and major.

• U.S. Department of Health and Human Services - Administration for Children and FamiliescoreStrategic or Co-development PartnerPrimary funder through Community Services Block Grant (CSBG) from the Office of Community Services. The website notes that neither the Administration for Children and Families nor any of its components operate, control, or necessarily endorse the website, but this is the core government funding relationship that enables the agency's programs.
• Local AgenciesmajorOthersPartner organizations working aligned with the mission to strengthen communities and help individuals and families access resources.
• Law EnforcementmajorOthersCollaborative partnerships with law enforcement agencies to support community stability and connect families with resources.
• NonprofitsmajorOthersPartnership network with other nonprofit organizations to expand service reach and coordinate community support efforts.
• SchoolsmajorOthersCollaborations with educational institutions to identify and support families in need and connect them with self-sufficiency resources.
• Community LeadersmajorOthersPartnerships with community leaders across Alamance, Rockingham, Caswell, and Person counties to strengthen communities and build stability for families.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Food Bank of Central & Eastern North Carolina: Regional food bank serving a comparable North Carolina service area with emergency food distribution and anti-hunger programs, directly comparable to ARCAP's EFAP food assistance mission.
• MANNA FoodBank: Western North Carolina regional food bank providing emergency food distribution and partner agency network similar to ARCAP's EFAP, with overlapping donor and volunteer models.
• Durham Community Action Agency: Another North Carolina Community Action Agency delivering CSBG self-sufficiency and anti-poverty programs with the same federal funding relationship, directly comparable in mission and structure.

Broad incumbents

• Feeding America: National hunger-relief network whose member food banks (including NC-based Food Bank of CENC and MANNA) source and distribute product to partner agencies like ARCAP for EFAP-style distribution.
• Catholic Charities Diocese of Charlotte: Faith-based multi-service nonprofit offering crisis assistance, food, and self-sufficiency support across a wider NC geography with overlapping client population and donor model.
• North Carolina Community Action Association (NCCAA): Statewide membership association representing North Carolina's Community Action Agencies, including ARCAP; provides training, advocacy, and coordination across the CAA network.
• Salvation Army of the Greater Triangle Area: Multi-service nonprofit providing emergency food, rent/utility assistance, and case management across North Carolina with a comparable client base and direct-service delivery model.
• Community Action Partnerships (NCAP): National umbrella organization for the Community Action Agency network that ARCAP belongs to; supports advocacy, capacity building, and federal funding alignment.

Regional players

• United Way of Alamance County: Local United Way affiliate covering the same Alamance County geography as ARCAP, funding and convening social services including food and self-sufficiency programs.
• Second Harvest Food Bank of Northwest NC: Regional food bank serving a different NC geography (northwest Piedmont/Triad-adjacent), but operating an analogous Emergency Food Assistance model through partner agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/arcapcommactionagency
• LinkedInlinkedin.com/company/alamance-county-community-services-agency-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Alamance County Community