Workforce Services Dept

What Workforce Services Dept does

The Utah Department of Workforce Services is a Utah state government department headquartered in Provo, founded in 1997, that administers the state's integrated employment and social assistance services through the jobs.utah.gov online portal. Its core products include a Job Search board listing more than 35,000 open jobs, an Employer Services portal providing access to more than 200,000 active job seekers, and an Assistance Programs portal covering SNAP food benefits, child care, Medicaid/medical, financial aid, disability services, and unemployment insurance. Specialized service lines target veterans, refugees, students with disabilities (Pre-ETS), and people with disabilities through vocational rehabilitation, complemented by virtual job fairs, an events calendar, a child care finder, hot jobs listings, and an EBT theft prevention guide.

Underlying the portfolio is a single statewide government portal architecture combining self-service online tools with in-person offices, field employer outreach, and virtual event channels. Distribution spans the full Utah population as the universal service mandate of a state agency, with customer segments spanning individual job seekers, families needing public benefits, employers, veterans, refugees, and individuals with disabilities.

The department does not operate a commercial revenue model; it is funded through state appropriations and federal grants and delivers services to Utah residents at no direct cost. Its business mechanics are defined by statutory mandates, federal-state program administration, and universal-service delivery rather than pricing, sales motion, or revenue capture. No commercial pricing, funding rounds, acquisitions, management team details, or partnerships are disclosed in available sources.

Name

Workforce Services Dept

Legal name

Utah Department of Workforce Services

Website

https://jobs.utah.gov

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The Utah Department of Workforce Services is a state government agency operating the jobs.utah.gov portal to connect Utah job seekers, employers, veterans, and refugees with employment opportunities while administering SNAP, Medicaid, unemployment insurance, and disability services to state residents.

Ownership category

akta.pro rank

Product category

Government Workforce Services

NAICS

Administration of Human Resource Programs (923), Employment Placement Agencies (561311), Vocational Rehabilitation Services (6243)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Employment & Job Readiness Support Services (BPAGAEAJ), Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)

Keywords

• Government workforce services
• Unemployment insurance administration
• Public assistance programs
• Job matching platform
• Vocational rehabilitation services

Headquarters

HQ city

Provo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels3 records

Marketing channels4 records

Core offering

The Utah Department of Workforce Services is a state government agency that administers employment services and social assistance programs for Utah residents. It operates an online portal (jobs.utah.gov) that connects job seekers with employers through a job matching board and provides eligibility/administration for SNAP/food assistance, Medicaid, child care, financial aid, disability services, vocational rehabilitation, and unemployment insurance.

Product overview

The Utah Department of Workforce Services operates a unified government services platform providing employment, assistance, and support services. The portfolio centers on a Job Search board (35,000+ open jobs) and Employer Services portal (200,000+ active job seekers), supplemented by Assistance Programs covering SNAP/food benefits, child care, Medicaid, financial aid, disability, and unemployment insurance. Specialized services include Pre-Employment Transition Services (Pre-ETS) for students with disabilities, Veteran Services, Refugee Services, and People with Disabilities Services. The platform also offers a Virtual Job Fair, Events Calendar, Child Care Finder, Hot Jobs listings, and EBT Theft Prevention guidance. Together these products form an integrated workforce development ecosystem connecting job seekers with employers while providing social safety net support.

Differentiator

Problem solved

Functional benefit

Products and services

• Job Search Online job board service enabling job seekers to search over 35,000 open jobs across various fields in Utah. For first-time job seekers, career changers, and individuals transitioning careers.
• Business/Employer Services Employer portal providing access to over 200,000 active job seekers and tools to manage unemployment insurance accounts. For Utah employers seeking to fill open positions and stay compliant with workforce regulations.
• Assistance Programs Multi-benefit assistance portal covering food (SNAP), child care, Medicaid/medical, financial aid, disability services, and unemployment insurance. For Utah residents and families in need of government benefits.
• Pre-Employment Transition Services (Pre-ETS) Career preparation services designed to empower students with disabilities for career success through pre-employment transition support. For students with disabilities preparing to enter the workforce.
• Veteran Services Specialized employment and support services for veterans, active military personnel, and their spouses transitioning to the civilian workforce.
• Refugee Services Employment and integration support services for refugees settling in Utah, addressing language barriers, credential recognition, and cultural workforce integration.
• Child Care Finder Resource portal to help Utah residents find licensed child care facilities across the state.
• People with Disabilities Services Vocational rehabilitation and employment support services for individuals with disabilities, providing accessibility, workplace accommodations, and skill development.
• Events Calendar / Virtual Job Fair Statewide virtual job fair platform and events calendar listing workforce development events, job fairs, and training opportunities across Utah. Open to all job seekers including veterans, military, and spouses.
• EBT Theft Prevention Guide Customer education guide to help SNAP benefit recipients safely access their Electronic Benefits Transfer (EBT) benefits and prevent theft.

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Indeed: Largest commercial online job-matching platform competing for both job seeker traffic and employer recruitment spend that would otherwise flow through state portals. Sets user-experience expectations Utah DWS must match.

Broad incumbents

• LinkedIn (Talent Solutions): Major commercial recruiting and job-matching platform. Provides employer-of-record HR technology that competes with state-level employer services on candidate sourcing and pipeline management.
• U.S. Department of Labor, Employment and Training Administration: Federal agency that oversees the workforce development system, funds state programs, and sets policy for Wagner-Peyser Act employment services. Indirect supervisor and primary funder of comparable state-level services.

Others

• American Job Center Network (WorkforceGPS): Federally supported network of physical American Job Centers providing employment and training services under WIOA. Many Utah DWS field offices are part of this network, making it the enabling infrastructure for state-level delivery.

Direct peers

• Texas Workforce Commission: Texas's state workforce agency providing job matching, unemployment benefits, and workforce training through WorkInTexas.com. Closest functional analog in terms of integrated employment and social services delivery at state level.
• Illinois Department of Employment Security: Illinois's state agency administering unemployment insurance, job placement, and workforce training. Operates an integrated portal equivalent to jobs.utah.gov for a larger population.
• California Employment Development Department (EDD): California's state agency administering unemployment insurance, job matching, and workforce development services. Operates a comparable one-stop model integrating employment services with benefit administration at much larger scale than Utah DWS.
• Colorado Department of Labor and Employment: Colorado's state labor agency administering unemployment insurance, workforce centers, and labor market information. Similar integrated model serving a comparable regional economy.
• New York State Department of Labor: New York's state labor agency operating the NYS Job Bank and administering unemployment insurance and workforce development programs. Comparable integrated state-level employment services mandate.
• Florida Department of Commerce (formerly DEO): Florida's state agency responsible for workforce development, unemployment compensation, and job-matching services through Employ Florida. Same statutory mandate as Utah DWS in a different labor market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/SWUtahWorkforce

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workforce Services Dept