Decatur Memorial Hospital

What Decatur Memorial Hospital does

Decatur Memorial Hospital is a private, not-for-profit community hospital founded in 1916 and headquartered in Decatur, Illinois, operating as part of the Memorial Health system that serves central Illinois families across five hospital facilities — Decatur Memorial Hospital, Jacksonville Memorial Hospital, Lincoln Memorial Hospital, Springfield Memorial Hospital, and Taylorville Memorial Hospital. The hospital delivers comprehensive inpatient and outpatient services spanning emergency care, surgical services, cancer care, heart care, imaging and radiology, laboratory services (including drive-thru labs), burn care, transplant care at The Alan G. Birtch, MD Center for Transplant Services, orthopedic care, neurological care, women's health, and wound care. The system also operates Memorial Care primary care, pediatric, and urgent care locations across Decatur, Jacksonville, Lincoln, Petersburg, Chatham, and Springfield, supplemented by Memorial Home Care (home medical supply, hospice, respiratory, and sleep therapy), Memorial Behavioral Health, Memorial Wellness Center, and the My Memorial app providing virtual care video visits, scheduling, and patient portal access.

The business model is non-profit healthcare delivery funded through patient service revenue (insurance, Medicare, Medicaid, self-pay), philanthropic contributions via Memorial Health Foundations, and community benefit programs. The go-to-market relies on physician referrals, community outreach, the Memorial Health website and blog, the My Memorial app, email newsletters, and programs such as Healthy Jacksonville and the Community Health Collaborative at Lincoln Memorial Hospital that connect vulnerable populations to medical homes. Customer segments are organized by use case (primary care, emergency, behavioral, community/at-risk) with hospital patients as the primary business unit; the system does not disclose enterprise customers, ARR, or pricing details.

Notable technical components include the My Memorial mobile application (iOS and Android), telehealth-enabled Virtual Care service, Memorial Wellness Center telehealth offerings, and patient portals for records, scheduling, and bill pay. The platform architecture is a typical integrated delivery network with shared EHR/patient portal infrastructure across facilities. Leadership includes Brandon Koser, DO as Chief Medical Officer at Decatur Memorial Hospital and Anna Richie, MD as Clinical Director of Urgent Care for Memorial Care. Springfield Memorial Hospital has received Magnet Recognition from the American Nurses Credentialing Center five times, the system's most prominent credentialing achievement. No AI/ML capabilities, proprietary technology platforms, patents, or quantified financial metrics are disclosed in the available source data.

Name

Decatur Memorial Hospital

Legal name

Decatur Memorial Hospital

Website

https://memorial.health

Company type

Private

Founded year

1916

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Decatur Memorial Hospital is a private, not-for-profit community hospital in Decatur, Illinois, part of the Memorial Health system, providing comprehensive inpatient, outpatient, primary, specialty, behavioral, and home healthcare services to residents across central Illinois.

Ownership category

akta.pro rank

Headquarters

HQ city

Decatur

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels5 records

Marketing channels5 records

Core offering

Decatur Memorial Hospital is a private, not-for-profit acute care hospital and part of the Memorial Health system serving central Illinois. It delivers inpatient and outpatient hospital services, emergency care, surgery, cancer care, heart care, imaging, laboratory, and specialty care, alongside primary care, urgent care, behavioral health, home health, and wellness services offered across its integrated network. Patient-facing digital tools such as the My Memorial app and online patient portals support scheduling, virtual visits, and access to medical records.

Product overview

Decatur Memorial Hospital is part of the Memorial Health system, a healthcare network serving central Illinois families across five hospital locations (Decatur Memorial Hospital, Jacksonville Memorial Hospital, Lincoln Memorial Hospital, Springfield Memorial Hospital, and Taylorville Memorial Hospital). The system offers a comprehensive portfolio of healthcare services organized under distinct brands and programs. Core service brands include Memorial Care (primary care, urgent care, and pediatrics), Memorial Behavioral Health (psychiatric and mental health services), and Memorial Home Care (home healthcare and hospice). The My Memorial App serves as the patient-facing mobile platform enabling virtual care visits and health record access. Additional specialty services include cancer care, heart care, burn care, transplant care, imaging/radiology, laboratory, and wellness programs. Community health initiatives include Healthy Jacksonville and the Community Health Collaborative at LMH, which focus on improving health outcomes for vulnerable populations through partnerships with local organizations.

Differentiator

Problem solved

Functional benefit

Brands

• Memorial Care: Primary care, urgent care, pediatrics and wellness services with many locations across central Illinois
• My Memorial app
• Memorial Home Care
• Memorial Wellness Center
• Memorial Behavioral Health

Products and services

• Memorial Care Family healthcare brand offering primary care, urgent care, pediatrics, and wellness services at multiple Memorial Care locations across central Illinois for patients seeking everyday medical care.
• My Memorial App Mobile application for patients to schedule office appointments, conduct virtual care video visits with Memorial Care providers, and access their health records on iOS and Android.
• Memorial Health Patient Portals Online patient portal providing access to medical records, appointment scheduling, bill pay, and other patient self-service features for Memorial Health patients.
• Virtual Care Telemedicine services that let patients conduct virtual care video visits with Memorial Health providers through the My Memorial app for convenient remote consultations.
• Memorial Wellness Center Wellness program offering community support resources, telehealth services, weight loss programs, and structured wellness journeys for patients across the region.
• Memorial Home Care Home-based healthcare services including home medical supply, hospice care, respiratory services, and sleep therapy for patients needing care at home.
• Memorial Behavioral Health Behavioral health services for adults, children, and adolescents including psychiatric care, electroconvulsive therapy, partial hospitalization programs, and integrated wellness offerings.
• Memorial Cancer Care Cancer care services including an oncology rehabilitation program that supports patients undergoing cancer treatment across the Memorial Health network.
• Memorial Heart Care Cardiac and vascular health services focused on the diagnosis, treatment, and long-term management of heart conditions for patients across the region.
• Memorial Imaging & Radiology Diagnostic medical imaging and radiology services offered across multiple Memorial Health locations for patients requiring diagnostic evaluation.
• Memorial Laboratory Clinical laboratory services including drive-thru lab testing options to give patients convenient access to bloodwork and other diagnostic tests.
• Memorial Burn Care Specialized burn care treatment services for patients requiring dedicated burn injury management.
• Memorial Transplant Care Organ transplant services including kidney transplant education and referral services delivered through The Alan G. Birtch, MD Center for Transplant Services.
• Emergency Care 24/7 emergency department services providing immediate medical attention for acute injuries, illnesses, and life-threatening conditions at Decatur Memorial Hospital.
• Surgical Services Inpatient and outpatient surgical services including scheduled procedures such as colonoscopy and access to expert surgeons across the Memorial Health system.
• Women's Health Women's health services including 3D mammography, maternity care, obstetrics, and gynecology for patients across central Illinois.
• Orthopedic Care Orthopedic services including joint care and treatment for patients with musculoskeletal conditions across the Memorial Health network.
• Healthy Jacksonville Community health model program that uses community health workers to increase healthcare access for vulnerable and at-risk individuals, helping them develop a medical home.
• Community Health Collaborative at LMH

Quantifiable outcome

• Magnet Recognition received five times by Springfield Memorial Hospital for nursing excellence

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DMHCares

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Decatur Memorial Hospital