County Care

What County Care does

County Care (legal name: County Care Independent Living Limited, Company No. 07135659) is a UK specialist care and support provider founded in 2010 and headquartered in Knaphill, Woking. It delivers services across Surrey, Hampshire and West Sussex, operating from four community hubs (Knaphill, Fetcham, Horley, Addlestone) and serving approximately 120 staff plus a ~25-person central support function. Its primary mission is providing high-quality support to adults and children with learning disabilities, autism and mental health needs, with an extended sub-brand (County Care Companions) for older-adult companion care. The company is regulated by the Care Quality Commission, holding an overall "Good" rating dated 13 July 2023.

The core delivery model centres on a "hub-and-spoke" Community Skills Project that packages multiple vocational sub-programmes (Project Cafe, Project Radio/County Connect, Project Pathways, Project Enterprise, Woodwork, Healthy Lifestyles, Growing and Gardening, Plan it Buy it Cook it, and Socials/Trips/Activities). This day-service portfolio is supplemented by personalised 1:1 Support (home and community-based, including a Travel Training Programme) and a Trips & Activities programme covering socials, respite and holidays. The only disclosed proprietary technology is an electronic daily notes system for care visits; there is no developer API or software platform surface. Revenue derives from three recurring streams: local authority commissioned care (Surrey, Hampshire and West Sussex County Councils), direct-payment clients and self-funded private arrangements, billed monthly under subscription-style agreements. GTM is sales-led and referral-driven, anchored on free initial consultations and direct relationships with council social workers.

Name

County Care

Legal name

County Care Independent Living Limited

Website

https://countycare.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

251–500 employees

Short description

County Care (County Care Independent Living Limited) is a Surrey-based UK specialist care provider delivering supported living, day services and 1:1 support for adults and children with learning disabilities, autism and mental health needs across Surrey, Hampshire and West Sussex.

Ownership category

akta.pro rank

Product category

Adult Social Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

akta.pro secondary industries

Specialty Caregiver Placement (Dementia, Parkinson’s, Post-Op) (HSABAMAG), Respite Care for Families of Children with Disabilities (HSAAAIAL)

Keywords

• Adult social care
• Learning disability support
• Autism support services
• Community day services
• Domiciliary care

Headquarters

HQ city

Woking

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Local Authority Commissioned Care: Care directly commissioned by Surrey, Hampshire and West Sussex County Councils through formal commissioning arrangements.
2. Direct Payments: Government-funded direct payments where individuals receive funding to purchase their own care and support services.
3. Self-Funded Care: Private arrangements where individuals or families arrange and pay for care directly without local authority involvement.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

County Care delivers specialist care and support services for adults and children with learning disabilities, autism, and mental health needs across Surrey, Hampshire, and West Sussex. Its core offering is the award-winning Community Skills Project — a hub-based day service combining vocational programmes (Project Cafe, Project Radio, Project Pathways, Project Enterprise, cooking, gardening, woodworking and healthy lifestyles) with 1:1 personalised support and a Trips & Activities programme of socials, respite and holidays. Services are funded through local authority commissioning, government direct payments, and self-funded private arrangements, delivered by approximately 120 staff across four care settings.

Product overview

County Care is a specialist care and support services provider offering a portfolio of integrated services for adults and children with learning disabilities, autism and mental health needs, as well as older adults requiring support to live well at home. The organisation operates a hub-and-spoke model centred on its Community Skills Project (CSP) — an award-winning day service containing multiple sub-programmes (Project Cafe, Project Radio/County Connect, Plan it Buy it Cook it, Healthy Lifestyles, Growing and Gardening, Project Pathways, Project Enterprise, Woodwork Project, and Socials/Trips/Activities) — supplemented by 1:1 Support (home and community support including a Travel Training Programme) and a Trips & Activities programme (socials, respite and holidays). County Care also includes a sub-brand, County Care Companions, for older adult companion care. Services are delivered through state-of-the-art Community Hubs across Surrey, Hampshire and West Sussex, with the portfolio ranging from vocational training and employment support to personal care and social inclusion.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Skills Project Award-winning hub-based day service providing adults with learning disabilities, autism and mental health needs access to a suite of community hub-based programmes including Project Cafe, Project Radio, Plan it Buy it Cook it, Healthy Lifestyles, Growing and Gardening, Project Pathways, Project Enterprise, Woodwork Project, and Socials, Trips and Activities. Delivered at state-of-the-art Community Hubs in Surrey, Hampshire and West Sussex for service users funded via local authorities, direct payments or self-funded arrangements.
• 1:1 Support Personalised one-to-one support for adults and children to develop life skills, maintain independence, and fulfil personal needs and aspirations, including home and community support as well as a Travel Training Programme for independent public transport use. Delivered to individuals with learning disabilities, autism and mental health needs across Surrey, Hampshire and West Sussex.
• Trips & Activities
• Project Cafe
• Project Radio — County Connect
• County Care Companions

Quantifiable outcome

• Only 22% of neurodiverse adults are in any kind of employment - County Care's Project Pathways aims to change this through meaningful, strengths-based support

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Care Quality Commission (CQC)coreOthers · 1 January 2019Independent regulator of health and social care in England. County Care is registered and regulated by CQC with an overall Good rating confirmed 13th July 2023. ICO Registration Number ZA146833.
• Surrey County CouncilcoreChannel Partner/ Reseller/ DistributorPrimary commissioning partner for care services in Surrey. Local authority social workers refer individuals requiring care support. County Care works with the council to ensure services meet commissioned specifications and quality standards.
• Hampshire County CouncilcoreChannel Partner/ Reseller/ DistributorCommissioning partner for care services in Hampshire region. Local authority referral pathway for individuals needing specialist support services.
• West Sussex County CouncilcoreChannel Partner/ Reseller/ DistributorCommissioning partner operating in West Sussex. Collaborative relationship for delivering council-commissioned care services.
• Information Commissioner's Office (ICO)minorOthersUK supervisory authority for data protection. County Care Independent Living Limited registered with ICO Registration Number ZA146833.
• Skills for CareminorOthersSkills for Care is the delivery partner for the Care Certificate, a set of standards that social care workers adhere to in their daily working life. County Care staff undertake comprehensive induction including the Care Certificate.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• United Response: UK national charity providing person-centred support for people with learning disabilities, autism and mental health needs, including day services, supported living and home care. Comparable service mix and council-commissioned revenue base.
• Dimensions UK: Specialist not-for-profit provider of personalised support for people with learning disabilities and autism, including day opportunities and community support. Comparable in its specialist LD/autism focus and outcomes-based commissioning model.
• Lifeways: UK specialist provider of support for people with learning disabilities, autism, brain injuries and complex needs, operating supported living and community-based services. Directly comparable specialist LD/autism portfolio and local-authority customer base.
• Hft (Home Farm Trust): One of the UK's largest learning-disability charities, providing person-centred support including day services, supported living and home care. Closely comparable to County Care's specialist learning-disability positioning and community-hub delivery.
• Achieve Together: Specialist UK provider of support for people with learning disabilities, autism and complex needs, including day services and supported living. Comparable specialist population, council commissioning relationships and hub-style delivery.
• Home Instead UK: Large UK home-care franchise network providing companionship and personal care, including for older adults and adults with specialist needs. Comparable in its domiciliary/caregiver-led model and County Care's elderly-adjacent County Care Companions sub-brand.
• Turning Point: UK social enterprise providing services across learning disabilities, autism, mental health and substance use, including day opportunities and community support. Comparable multi-segment specialist portfolio and local-authority commissioning model.
• Voyage Care: UK specialist care provider supporting people with learning disabilities, autism, brain injuries and mental health needs through supported living, residential and home-care services. Directly comparable to County Care's specialist LD/autism/mental health focus and council-commissioned model.

Broad incumbents

• Priory Group: Large UK provider of mental health, learning disability and neurological services across hospitals, residential and community settings. Overlaps with County Care's LD/autism/mental health focus but operates at a national scale with much broader clinical capability.

Emerging players

• Cera Care: Tech-enabled UK home-care provider using digital rostering, family-facing apps and AI tools to deliver domiciliary and complex care at scale. Comparable in its council-contracted home-care model but differentiated by a much heavier technology layer than County Care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CountyCareSurrey
• LinkedInlinkedin.com/company/county-care-independent-living-ltd
• Instagraminstagram.com/countycaresouth/?igsh=MTFrbDBoZmFsbjBqdg%3D%3D&utm_source=qr#
• TikToktiktok.com/@project.cafes
• Xx.com/CountyCareUK

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about County Care