Assistance Center of Collin County

What Assistance Center of Collin County does

Assistance Center of Collin County (ACCC) is a 501(c)(3) nonprofit social services organization headquartered at 900 18th Street in Plano, Texas, founded in 1977 by Senator Florence Shapiro as the Information and Referral Center of Collin County. It serves low-income residents of Collin County experiencing financial crises, providing temporary financial assistance to prevent eviction, foreclosure, and utility disconnections, alongside self-sufficiency programming including financial literacy classes, employment workshops, and seasonal support (Tools for School, Hope for the Holidays, Summer4Lunch, Thanksgiving Meals). In 2024, ACCC disbursed $768,444 to families in crisis, reported a 93% housing retention rate, and handled over 1,000 referrals through its call center.

The organization's service model is a one-stop community resource center combining direct cash assistance with a physical facility providing computers, internet, printing, and copying access so clients can complete job applications, housing searches, and other essential tasks. There is no proprietary technology — operations run on JotForm-based online applications, a CMTX rental assistance portal, and standard nonprofit website infrastructure. Eligibility is gated by documented financial hardship verification, and services are free to recipients.

ACCC's revenue model is donation-driven. It accepts contributions from individuals, corporations, churches, and foundations, with a formalized three-tier corporate sponsorship program (Gold $15,000+, Silver $10,000+, Bronze $5,000+) and grants from partners including United Way and ATMOS Energy. Distribution is multi-channel: phone helpline (972-422-1850), online applications, in-person appointments at the Plano lobby, and a community partner referral network spanning corporate sponsors, churches, Plano ISD, and adjacent service providers (Hope Restored Missions, AGAPE Resource & Assistance Center). The organization explicitly states that it must decline hundreds of qualified requests annually due to limited funding, signaling a chronic capital-to-demand gap.

Name

Assistance Center of Collin County

Legal name

Assistance Center of Collin County

Website

https://assistancecenter.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

1–10 employees

Short description

Assistance Center of Collin County is a Plano, Texas-based 501(c)(3) nonprofit founded in 1977 that provides rent and utility assistance, financial literacy, and seasonal support programs to low-income residents of Collin County, funded primarily through donations and corporate sponsorships.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Housing Services (62422), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Financial Assistance & Benefits Navigation Services (BPAGAEAK), Income Support & Cash Assistance Programs (BPAIAKAE)

Keywords

• Social services nonprofit
• Rent assistance
• Utility assistance
• Financial literacy education
• Community resource center

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Donations and Contributions: The organization relies on donations from individuals, corporations, churches, and foundations. They have partnership tiers (Gold Level $15,000+, Silver Level $10,000+, Bronze Level $5,000+) for annual contributions. EIN 17515506040 confirms 503(c) nonprofit status enabling tax-deductible donations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Assistance Center of Collin County is a 503(c) nonprofit that provides temporary financial assistance and community resources to low-income Collin County residents experiencing financial crises. Its core services include rent and utility assistance to prevent eviction, foreclosure, and utility disconnection, supplemented by a Community Resource Center offering technology access and educational programs in financial literacy and employment readiness.

Product overview

Assistance Center of Collin County is a nonprofit social services organization offering a unified set of programs focused on financial assistance and community support. The core offerings include Rent & Utilities Assistance for crisis support and a Community Resource Center providing technology access. Seasonal programs include Tools for School, Hope for the Holidays, Summer4Lunch, Thanksgiving Meals Assistance, and Senior Programs. Educational offerings consist of Financial Literacy Classes and Employment Workshops. All services target eligible Collin County residents experiencing financial hardship.

Differentiator

Problem solved

Functional benefit

Products and services

• Rent & Utilities Assistance Temporary financial assistance to eligible Collin County residents experiencing a financial crisis, helping prevent eviction, foreclosure, and utility disconnections while connecting clients with resources that support long-term financial stability.
• Technology & Resource Access (Community Resource Center) Community Resource Center offering clients access to computers, internet, printing, and copying services for job applications, housing searches, and other essential needs, operated by appointment only during lobby hours (Monday-Friday, 9:00am to 5:00pm).
• Tools for School Program School supply program providing free backpacks filled with school supplies to eligible students in Pre-K through Grade 12 in Collin County, with sponsorship from ATMOS Energy and partnership with Resurrection Lutheran Church.
• Hope for the Holidays Holiday assistance program that connects eligible low-income Collin County families with holiday gifts through generous community donors.
• Financial Literacy Classes Classes covering budgeting, credit building and repair, banking, loans, saving strategies, and financial goal planning to help participants build long-term financial stability.
• Employment Workshops Workshops providing guidance on resume development, job search strategies, interview preparation, workforce readiness, and long-term employment planning for unemployed or underemployed individuals.
• Summer4Lunch Summer meal assistance program for eligible families within Plano ISD boundaries.
• Thanksgiving Meals Assistance Thanksgiving meal assistance program for eligible families.
• Senior Programs Programs designed to assist senior citizens in Collin County with resources and support.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Resurrection Lutheran ChurchcoreStrategic or Co-development PartnerPartnership for Tools for School program providing free backpacks filled with school supplies to eligible students in Pre-K through Grade 12. Located at 1919 Independence Parkway, Plano, TX 75075.
• ATMOS EnergycoreStrategic or Co-development PartnerSponsor for Tools for School and Backpack Program providing school supplies to eligible Collin County students.
• Hope Restored Missions Supportive CenterminorStrategic or Co-development PartnerReferral partner providing services for the homeless and unsheltered in Plano community including case management, job placement, ID procurement, and community resource referral. Website: hoperestoredmissions.org
• AGAPE: Resource & Assistance Center, Inc.minorStrategic or Co-development PartnerReferral partner dedicated to helping women, mothers, and children facing homelessness. Provides housing program with trauma-informed counseling, life skills training, vocational education, childcare, transportation assistance, and budget coaching. Website: hope4agape.org
• Corporate PartnerscoreGTM or Marketing PartnerCorporate partners can sponsor programs, organize employee volunteer days, or make financial contributions. Benefits vary by partnership level (Gold, Silver, Bronze tiers).
• Churches and Faith-Based OrganizationscoreStrategic or Co-development PartnerFaith-based partners support community outreach efforts, host donation drives, or volunteer with client services. There are 60 church daycares in Plano referenced as partners.
• Schools and Student OrganizationsminorStrategic or Co-development PartnerSchools coordinate school supply, food, hygiene, or holiday gift drives. Tools for School program involves partnership with Plano ISD boundaries.

Scale indicators6 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• North Texas Food Bank: Large regional food assistance organization serving Collin County pantries and meal programs (e.g., Summer4Lunch-type efforts). Comparable on emergency food and relief programming for low-income populations in the same geography.

Broad incumbents

• Catholic Charities Dallas: Regional faith-based social services organization delivering rent/utility assistance, refugee services, and case management across North Texas including Collin County. Comparable on financial assistance services with broader geographic and programmatic scope.
• United Way of Metropolitan Dallas: Regional funder and convener that supports Collin County social services including the Assistance Center itself. Comparable as a community-impact organization channeling donations to local safety-net programs.
• CitySquare: Dallas-based antipoverty nonprofit providing housing, food, health, and workforce services to low-income residents. Comparable on the integrated self-sufficiency model (housing retention + employment support) that mirrors the Assistance Center's approach.
• Community Council of Greater Dallas: Regional social services organization coordinating benefits navigation, case management, and self-sufficiency programs across North Texas. Comparable on the resource-navigation and benefits-access model layered atop financial assistance.
• Salvation Army Plano Corps: National faith-based nonprofit operating a Plano-area corps that provides rent/utility assistance, food, and holiday programs to Collin County residents in crisis. Comparable service mix and target population, with substantially larger institutional backing.

Direct peers

• Hope Restored Missions Supportive Center: Plano-based organization providing case management, job placement, ID procurement, and community resource referrals for the homeless and unsheltered. Directly comparable as a Collin County social services peer and active referral partner.
• AGAPE: Resource & Assistance Center, Inc. A Plano-area nonprofit providing housing, trauma-informed counseling, life-skills training, and budget coaching for women, mothers, and children facing homelessness. Closest comparable to the Assistance Center — both serve low-income Collin County residents with overlapping housing and self-sufficiency programs and are formal referral partners.

Regional players

• Minnie's Food Pantry Foundation: Plano-based food pantry serving Collin County families in need, with comparable donor-driven nonprofit model and reliance on corporate, church, and individual contributions to address basic-needs gaps.
• The Family Place: Dallas-area nonprofit serving Collin County residents experiencing family violence and housing instability, providing emergency shelter and case management. Comparable on housing-crisis intervention for vulnerable populations in the same metro.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AssistCtrCollin

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Assistance Center of Collin County