Boab Health Services

What Boab Health Services does

Boab Health Services (legal entity: Boab Health and Community Services Ltd) is a not-for-profit registered charity founded in 1998 that delivers multidisciplinary primary health care across the Kimberley region of Western Australia. Headquartered in Broome with a second office in Kununurra, the organisation provides allied health services (diabetes education, dietetics, podiatry, paediatric dietetics, exercise physiology, and chronic conditions care coordination), mental health services (individual counselling, group programs, nurse-led clinical care coordination, and community development programs), the WAPHA-commissioned Integrated Team Care (ITC) program for Aboriginal and Torres Strait Islander people with chronic conditions, and broader care coordination, health promotion, and corporate programs. Services are delivered from its two offices and through outreach to over 30 remote health clinics across the Kimberley — a region of approximately 424,517 km² with a population of around 34,000, of whom roughly 40% are Aboriginal — in partnership with WACHS and Aboriginal Community Controlled Health Services. The CEO is Matt Burrows.

The business model is government-commissioned and grant-funded rather than fee-based: services are provided free of charge to eligible clients, with primary funding flowing from WAPHA and other program partners. Boab Health is the sole provider commissioned to deliver the ITC program in the Kimberley. Its core technology stack consists of the MMEx web-based e-Health platform supporting shared care and clinical decision-making, supplemented by HealthLink and MMEx secure messaging for referral workflows with GPs and other health professionals. The organisation holds ISO 9001:2015 quality certification, is accredited against the National Primary Health Care Standards and National Mental Health Standards, and has a Reconciliation Action Plan endorsed by Reconciliation Australia (15 March 2021). Marketing and demand generation rely on community-based channels including the Waringarri Radio "Staying Healthy in the Kimberley" monthly segment, community events such as Close the Gap and NAIDOC week, and GP/health professional referrals.

With 11–50 employees, Boab Health is a small operator whose competitive position rests on a unique commissioning mandate, a geographically extensive outreach network in partnership with WACHS and Aboriginal Community Controlled Health Services, and a culturally safe care model. Its principal strategic risks are single-funder concentration on WAPHA and reliance on continued government health commissioning in Western Australia; its principal assets are relationships, accreditations, and operational reach across one of Australia's most remote regions.

Name

Boab Health Services

Legal name

Boab Health and Community Services Ltd

Website

https://boabhealth.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Boab Health Services is a not-for-profit registered charity providing multidisciplinary primary health care (allied health, mental health, and care coordination) to remote communities in Australia's Kimberley region, with outreach to over 30 clinics.

Ownership category

akta.pro rank

Product category

Community Primary Health Care

NAICS

Voluntary Health Organizations (813212), Offices of All Other Health Practitioners (62139), Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Public Health & Health Equity Organizations (BPAGACAL)

akta.pro secondary industries

Community Health, Health Promotion & Behavior Change (SBCC) (BPADAIAL), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Primary health care
• Allied health services
• Mental health services
• Indigenous health services
• Chronic disease management

Headquarters

HQ city

Broome

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Primary Care Services: Boab Health Services operates as a not-for-profit registered charity providing free multidisciplinary primary health care services. Services are commissioned and funded by WAPHA (WA Primary Health Alliance) and other funding bodies. No direct revenue is generated from clients as services are provided free of charge to eligible individuals.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Boab Health Services is a not-for-profit registered charity delivering multidisciplinary primary health care to communities across the Kimberley region of Western Australia. The organisation operates offices in Broome and Kununurra and provides outreach clinical services to more than 30 remote Aboriginal health clinics, focusing on allied health, mental health, integrated team care, and chronic disease support. Services are provided free of charge to eligible clients and are primarily commissioned by the WA Primary Health Alliance (WAPHA) and other funding bodies.

Product overview

Boab Health Services is a not-for-profit registered charity providing multidisciplinary primary health care services in the Kimberley region of Western Australia. The organization operates a coordinated portfolio of services organized around three core pillars: Allied Health Services (diabetes education, dietetics, podiatry, paediatric dietetics, exercise physiology, and chronic conditions care coordination), Mental Health Services (individual counselling, group programs, clinical care coordination, ABLe Program, and community development), and the Integrated Team Care (ITC) Program for Aboriginal and Torres Strait Islander people with chronic conditions. Additional services include Health Promotion & Community Programs, Care Coordination with Health Navigator support, and Corporate Programs. Services are delivered from offices in Broome and Kununurra, with outreach clinical services to over 30 remote health clinics across the Kimberley region in partnership with WACHS and Aboriginal Community Controlled Health Services.

Differentiator

Problem solved

Functional benefit

Products and services

• Allied Health Services
• Mental Health Services
• Integrated Team Care (ITC) Program
• Care Coordination
• Health Promotion & Community Programs
• Corporate Programs
• Clinical Services (Professional Clinical Supervision)

Quantifiable outcome

• Aboriginal Community Controlled Health Services play a critical role in providing culturally safe, holistic care for managing chronic conditions

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• WAPHA (WA Primary Health Alliance)coreStrategic or Co-development PartnerWAPHA commissions Boab Health Services to deliver the Integrated Team Care (ITC) care coordination and supplementary services program in the Kimberley. WAPHA provides primary funding for mental health and ITC programs.
• WACHS (WA Country Health Service)coreStrategic or Co-development PartnerBoab Health delivers outreach clinical services in partnership with WACHS and Aboriginal Community Controlled Health Services to over 30 remote health clinics across the Kimberley region.
• Kimberley Aboriginal Planning Forum (KAHPF)coreStrategic or Co-development PartnerBoab Health Services is a member organisation of KAHPF which has developed inter-agency Kimberley-specific clinical protocols and guidelines for use by all health care providers across the region.
• Kimberley Mental Health and Drug Service (KMHDS)minorChannel Partner/ Reseller/ DistributorBoab Health accepts referrals from KMHDS professionals (including CAMHS) and refers clients with alcohol and other drug issues to KMHDS Community Alcohol and Drug Services team.
• AccessPay (Salary Packaging Provider)minorOthersSalary packaging provider offering remote area benefits up to $30,000 for employees.
• Aboriginal Community Controlled Health ServicescoreStrategic or Co-development PartnerDelivery of outreach clinical services and care coordination in partnership with Aboriginal Community Controlled Health Services across the Kimberley region.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• WA Country Health Service (WACHS): State government health service delivering hospital and community health services across rural and remote Western Australia, including the Kimberley. Comparable in remote-area service geography and partner of Boab, though as a state-run provider rather than a commissioned not-for-profit.
• National Aboriginal Community Controlled Health Organisation (NACCHO): National peak body representing Aboriginal community controlled health organisations across Australia. Relevant as the policy and advocacy counterpart shaping commissioning decisions that affect Boab's service franchise.

Direct peers

• Maari Ma Health Aboriginal Corporation: Aboriginal community controlled health organisation in far west New South Wales delivering primary health care, chronic disease management, mental health and allied health services. Highly comparable to Boab's multidisciplinary, community-based, Indigenous-focused primary care delivery model.
• Katherine West Health Board Aboriginal Corporation: Aboriginal community controlled health service operating across vast remote areas of the Northern Territory, delivering primary health care, chronic disease programs, and outreach clinics. Directly comparable to Boab's Aboriginal community-controlled primary health model and remote outreach delivery.
• Nganampa Health Council: Aboriginal community controlled health organisation delivering primary health care, chronic disease management, and allied health services to remote Anangu communities in the APY Lands of South Australia. Closely comparable to Boab in mission (Indigenous health equity), service mix, and remote-area delivery model.
• Sunrise Health Service Aboriginal Corporation: Aboriginal community controlled health service delivering primary health care across remote communities in the Northern Territory, including chronic disease programs and outreach clinics. Comparable in service mix, governance structure, and remote-area delivery model.
• Danila Dilba Health Service Aboriginal Corporation: Aboriginal community controlled primary health care service in the Darwin region delivering chronic disease management, mental health, and allied health services. Comparable to Boab in ACCHO-led multidisciplinary primary health delivery, though operating in a less remote geography.
• Kimberley Aboriginal Medical Services (KAMS): Aboriginal community controlled health services peak body in the Kimberley region of Western Australia, coordinating member ACCHOs across the same geography Boab serves. Comparable as the regional Indigenous health counterpart and a partner of Boab in the Kimberley.
• Purple House (Western Desert Nganampa Walytja Palyantjaku Tjutaku): Aboriginal-controlled remote-area health service operating across central Australia, focused on dialysis and chronic disease care for people from remote communities. Comparable to Boab in remote-area Aboriginal health delivery and chronic disease focus.

Broad incumbents

• Royal Flying Doctor Service: National non-profit delivering remote and rural health care across Australia including primary health, mental health, and outreach clinics. Comparable to Boab in remote-area service delivery model and outreach footprint, but operates at far larger scale and across all of Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boab Health Services