Slezská diakonie

What Slezská diakonie does

Slezská diakonie is a Czech non-profit organization (IČO 654 685 62) founded in 1990 and headquartered in Český Těšín. It delivers 112 registered social services under Czech law 108/2006 Sb. and social-legal child protection under law 359/1999 Sb., serving approximately 10,000 individuals and families annually across the Moravian-Silesian and South Moravian regions. Its service portfolio includes early intervention for children with disabilities (DOREA), dementia care programs including the "Společnost přátelská demenci" initiative, social assistance and family activation centers, citizens' advice bureaus, and pastoral care — all grounded in a Christian-values-based mission. The organization employs roughly 930–936 staff, of which 671 work in direct client care and 471 have more than 5 years of tenure, indicating a stable workforce.

The underlying "technology" is a regulated social-services delivery platform rather than a software product: services are operated through regional service centers (střediska), an early intervention center covering the entire South Moravian Region, and citizens' advice locations such as Karviná. Communications and outreach run through an owned-media ecosystem including the MOZAIKA TV program, the Informátor magazine, podcasts, a newsletter, and a multi-platform social presence (Instagram, Facebook, YouTube, LinkedIn, Spotify). An international volunteering program, InterVIA, extends the network across borders. No public APIs, SDKs, or proprietary AI/ML systems are documented; a single podcast episode discusses AI in social services but no AI product is deployed.

Slezská diakonie generates revenue through three streams: government subsidies and grants from MPSV and the MSK and JMK regional governments (the dominant stream), donations and charitable contributions, and fees tied to registered social services. Pricing is not publicly disclosed because services are funded primarily through public subsidies. The go-to-market is community-led: outreach via content, events, and word-of-mouth to vulnerable individuals and families across the two regions, with employer branding and family-focused events (e.g., Family Day in Český Těšín) supporting talent and donor pipelines. Leadership rests with Director Zuzana Filipková (since 2010), with section heads for HR and Economics and Operations.

Name

Slezská diakonie

Legal name

Slezská diakonie

Website

https://slezskadiakonie.cz

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Slezská diakonie is a Czech non-profit founded in 1990 that delivers 112 registered social services — including dementia care, early intervention, social assistance, and citizens' advice — to roughly 10,000 clients annually across the Moravian-Silesian and South Moravian regions, funded primarily by government subsidies and donations.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Social Assistance (624), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Social care services
• Early intervention support
• Dementia care services
• Citizens advice bureau
• Pastoral care services

Headquarters

HQ city

Cesky Tesin

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Subsidies and Grants: Primary funding from Ministry of Labor and Social Affairs (MPSV) and regional governments including Moravian-Silesian Region (MSK) and South Moravian Region (JMK) for registered social services.
2. Donations and Charitable Contributions: Funding from donations and charitable contributions from individuals and organizations supporting social services projects.
3. Social Services Fees: Fees for social services provided to clients under the framework of registered social services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Slezská diakonie operates 112 registered social services provided to individuals, families, and communities across the Moravian-Silesian and South Moravian regions of the Czech Republic. Its portfolio includes social care, social rehabilitation, early intervention counseling (DOREA), dementia care, citizens advice, and pastoral services, all grounded in Christian values. The organization serves approximately 10,000 clients annually through a network of specialized facilities and mobile service teams.

Product overview

Slezská diakonie operates as a non-profit organization providing 112 types of social services based on Christian values, supporting approximately 10,000 clients annually with over 930 employees. The portfolio includes direct care services (social assistance, early intervention via DOREA, dementia care, citizens' advice), media and outreach programs (MOZAIKA TV program, Informátor magazine, podcasts), international volunteering (InterVIA), and cultural services (library and museum). The organization does not offer a technology product platform but provides face-to-face and community-based social services.

Differentiator

Problem solved

Functional benefit

Products and services

• Social Care Services
• Social Rehabilitation Services
• Early Intervention Counseling DOREA (Poradna rané péče DOREA)
• Citizens Advice (Občanská poradna)
• Mobile Social Services
• Pastoral and Spiritual Care Services
• Dementia Care Services
• International Volunteering InterVIA

Quantifiable outcome

• 10,000 clients supported annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Ministry of Labor and Social Affairs (MPSV)coreStrategic or Co-development PartnerPrimary government funding partner providing subsidies for registered social services under law 108/2006 Sb.
• Moravian-Silesian Region (MSK)coreStrategic or Co-development PartnerRegional government partner providing funding and support for social services in the Moravian-Silesian Region where the organization is based.
• South Moravian Region (JMK)coreStrategic or Co-development PartnerRegional government partner providing funding for early intervention services and other social programs in South Moravian Region.
• EurodiaminorStrategic or Co-development PartnerEuropean diaconal network partner contributing to international cooperation in social services.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@slezskadiakonie.oficialni
• Facebookfacebook.com/slezska.diakonie
• LinkedInlinkedin.com/company/slezsk%C3%A1-diakonie
• Instagraminstagram.com/sdiakonie/?hl=cs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Slezská diakonie