Insertech Angus

What Insertech Angus does

Insertech Angus is a non-profit social economy enterprise (entreprise d'économie sociale à but non lucratif) headquartered at 4820 rue Molson in Montreal's Technopole Angus district, operating for approximately 25 years in IT equipment refurbishment, repair, and digital literacy training. The organization refurbishes enterprise-grade computers, laptops, tablets, and smartphones sourced through corporate equipment recovery donations, performing sorting, cleaning, secure data erasure (RCMP-recognized method, NRRPE 2016 certified by the Bureau de qualification des Recycleurs and ARPE-Québec), professional reconditioning with component upgrades, and quality control before resale. Core products include refurbished hardware sold via a Montreal retail store and clients.insertech.ca e-commerce platform, repair services (on-site and remote via TeamViewer), equipment rentals, and digital training services.

Revenue derives from five streams: refurbished hardware sales (primary), paid repair and technical services, equipment rentals, corporate equipment recovery (free pickup that feeds the refurbishment inventory pipeline), and paid training sessions. Customer segments span individual consumers (seniors, students, low-income buyers), SMEs and non-profits, and large enterprises/institutions (STM, Énergir, CDPQ, HEC-Montréal) supplying equipment donations. Two subsidized programs anchor the social mission: a 6-month paid employment insertion program for young adults aged 16-35 funded by Services Québec, and the Espace Aînés free digital literacy platform for seniors funded through the Government of Quebec's QADA program. The organization is part of the Mouvement des Organismes Solidaires d'Angus, a collective of social economy organizations; it joined the RÉÉSCQ network in February 2025 and organizes the annual Semaine du Numérique Responsable event.

Name

Insertech Angus

Legal name

Insertech Angus

Website

https://insertech.ca

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Insertech Angus is a Montreal-based non-profit social economy enterprise (est. ~2001) that refurbishes enterprise-grade IT equipment, provides repair and digital literacy training, and runs a youth employment insertion program and senior digital-skilling platform across Quebec.

Ownership category

akta.pro rank

Product category

IT Equipment Refurbishment Services

NAICS

Other Personal and Household Goods Repair and Maintenance (811490), Office Machinery and Equipment Rental and Leasing (53242), Vocational Rehabilitation Services (6243)

SIC

Computer Peripheral Equipment, Nec (3577)

akta.pro primary industry

Education Access & EdTech for Equity (Low-cost Learning, Skills Platforms) (BPAGALAH)

akta.pro secondary industry

Integrated Education & Training (IET) / Contextualized ABE (Workforce-Linked) (EDAAAAAK)

Keywords

• Refurbished computers
• IT equipment refurbishment
• Computer repair services
• IT asset recovery
• Digital literacy training

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Refurbished Computer and Hardware Sales: Insertech's primary revenue stream comes from selling refurbished enterprise-grade computers, laptops, monitors, tablets, and smartphones. Inventory is sourced through corporate equipment recovery (donations from businesses) and processed through a professional refurbishment pipeline. Products are sold in-store and online.
2. Repair and Technical Services: On-site workshop and remote technical support services for individuals and businesses experiencing computer issues (slow performance, viruses, hardware failures). Revenue generated through paid diagnostic and repair services. Free diagnostics for existing clients.
3. Equipment Rental: Short-term and medium-term rental of refurbished computer equipment, targeting individuals and organizations needing temporary technology access.
4. Corporate Equipment Recovery Services: Free pickup of decommissioned corporate IT equipment (computers, monitors, tablets, phones). While pickup itself is free, the recovered equipment becomes inventory for refurbishment and resale, creating downstream revenue. This service also serves as a customer acquisition channel for enterprise clients.
5. Training Services: Private paid training sessions (in-person or online, 1–3 hours) for seniors and individuals learning computing skills. Espace Aînés platform courses are free. Organizations can contact [email protected] for group training arrangements.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Insertech Angus is a non-profit social economy enterprise that refurbishes enterprise-grade IT equipment (computers, laptops, tablets, smartphones) sourced from corporate equipment recovery and resells the refurbished products at affordable prices through a Montreal retail store and a Quebec-wide online storefront. The organization also delivers paid computer repair and technical services (in-store and remote), short- and medium-term equipment rental, and digital literacy training — including the free Espace Aînés online platform for seniors — while operating a 6-month paid employment insertion program for young adults aged 16-35.

Product overview

Insertech is a social economy enterprise offering a comprehensive and affordable IT solution focused on computer refurbishment, repair, and training services. The core offering centers on refurbished enterprise-grade computers sold at accessible prices, complemented by repair services (on-site and remote via TeamViewer), equipment rental, and free equipment recovery from businesses. Training services include the Espace Aînés online platform for seniors, in-person techno clinics, and thematic discussion workshops. The company also runs a 6-month employment insertion program for young adults and organizes community repair events called Réparothons. Key annual events include the Semaine du Numérique Responsable.

Differentiator

Problem solved

Functional benefit

Brands

• Espace Aînés: A free online learning platform for seniors offering computer and tablet training courses, discussion workshops, and video tutorials on digital literacy.

Products and services

• Refurbished Computers Enterprise-quality refurbished computers, laptops, tablets, and smartphones sold at affordable prices for work, studies, or entertainment. Each device goes through a professional refurbishment process including sorting, cleaning, secure data wiping, professional reconditioning with parts replacement or upgrades, and quality control before resale.
• Computer Repair and Technical Services Paid technical repair services for computers and electronics experiencing issues such as slow performance, infections, or hardware failures. Free diagnosis is available to existing customers. Delivered on-site at the Montreal workshop or remotely, with the explicit goal of extending device lifespan rather than replacement.
• Equipment Rental Short-term and medium-term rental of refurbished computers and technology devices for individuals and organizations needing temporary technology access.
• Corporate Equipment Recovery Free collection and secure processing of end-of-life computers, screens, tablets, and smartphones from businesses for reuse rather than recycling. Includes secure data destruction certified under NRRPE 2016 by the Bureau de qualification des Recycleurs, recognized by ARPE-Québec. Targets enterprises seeking certified, environmentally responsible IT asset disposition.
• Digital Literacy Training (Espace Aînés and Private Sessions) Computer training services for seniors and the general public. Includes the free Espace Aînés online platform (courses, video tutorials, and discussion workshops on computing basics, internet, email, tablets, social networks), paid private training sessions (1-3 hours, in-person or online), and group workshops for organizations.

Quantifiable outcome

• 25 years of operation as a non-profit social economy enterprise
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• REÉSCQ (Réseau des entreprises d'économie sociale et circulaire du Québec)coreStrategic or Co-development Partner · 20 February 2025Insertech joined REÉSCQ in February 2025. The objective of this new network is to increase social and circular economy enterprises' presence and impact across Quebec. This aligns directly with Insertech's social and environmental mission.
• Collectif NRS (Numérique Responsable)coreStrategic or Co-development Partner · 1 January 2025Co-organizer of the Semaine du Numérique Responsable (Responsible Digital Week), a multi-day community event featuring workshops, conferences, and webinars on digital sobriety and responsibility.
• Maison du Développement DurablecoreStrategic or Co-development Partner · 1 January 2025Co-organizer of the Semaine du Numérique Responsable, contributing to the programming and hosting of events focused on digital sustainability and responsibility.
• SonarminorStrategic or Co-development Partner · 1 January 2025Partner in the organization of the Semaine du Numérique Responsable, contributing to event programming and community outreach.
• Obvia (Observatoire international sur les impacts sociétaux de l'IA et du numérique)minorStrategic or Co-development Partner · 1 January 2025Partner in the Semaine du Numérique Responsable. Marie-France Bellemare, Insertech's General Director, also participated in Obvia's symposium on digital sobriety.
• STM (Société de transport de Montréal)minorStrategic or Co-development PartnerCorporate partner that donated decommissioned IT equipment to Insertech for refurbishment and reuse. Insertech's certified NRRPE 2016 status earns trust from organizations like STM for secure equipment recovery.
• ÉnergirminorStrategic or Co-development PartnerCorporate partner that donated decommissioned IT equipment to Insertech for refurbishment and reuse. The partnership supports Énergir's environmental and CSR goals through responsible e-waste management.
• CDPQ (Caisse de dépôt et placement du Québec)minorStrategic or Co-development PartnerCorporate partner that donated decommissioned IT equipment to Insertech for refurbishment and reuse. CDPQ's participation reinforces the credibility of Insertech's certified equipment recovery process.
• HEC-MontréalminorStrategic or Co-development PartnerCorporate partner (educational institution) that donated decommissioned IT equipment to Insertech for refurbishment and reuse, contributing to both institutional sustainability goals and community access to technology.
• BAPE (Bureau d'audiences publiques sur l'environnement)minorOthersInsertech presented a brief to the BAPE (environmental public hearings) on the long-term management of ultimate residues (waste), advocating for extended producer responsibility, repairability standards, and reuse over recycling.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• The Restart Project: UK-based charity that organizes community repair events (Restart Parties) to extend device life and advocate for right-to-repair. Directly comparable to Insertech's Réparothons programming and its digital-sobriety advocacy through the Semaine du Numérique Responsable.

Direct peers

• Free Geek: Portland-based nonprofit that refurbishes used computers, sells them affordably, and operates an adoption program plus volunteer-driven training. Directly comparable to Insertech as a nonprofit IT refurbisher with community education and e-waste reduction missions.
• PCs for People: US-based nonprofit that refurbishes donated corporate computers and distributes them at low cost to low-income individuals, alongside digital literacy and connectivity programs. Closely comparable operating model to Insertech's combination of certified refurbishment, social mission, and digital inclusion training.
• Computer Aid International: UK-registered charity that refurbishes donated corporate IT equipment and routes it to education and non-profit users internationally. Comparable to Insertech's certified corporate-to-community refurbishment pipeline and quality assurance process.

Broad incumbents

• Dell Refurbished: Dell's official outlet for factory-refurbished enterprise PCs, monitors, and workstations with manufacturer warranty. Competes with Insertech in the same enterprise-grade refurbished computing category that Insertech serves through its e-commerce store and PME/OBNL channel.
• Back Market: Global online marketplace specializing in refurbished consumer electronics, aggregating independent refurbishers under a standardized warranty and consumer brand. A scaled incumbent in the same end-market as Insertech's refurbished hardware retail, though without the social-insertion mission.
• Apple Certified Refurbished: Apple's official refurbished hardware store, offering warrantied, factory-refurbished Macs, iPads, and iPhones. Competes with Insertech in the refurbished computing category but from a manufacturer-backed, broader-inventory position.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/insertech
• Facebookfacebook.com/insertech.angus
• LinkedInlinkedin.com/company/insertech-angus

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insertech Angus