What Fidelity Information Services Germany does

Fidelity Information Services GmbH (FIS Germany) is the German operating subsidiary of Fidelity National Information Services, Inc. (NYSE: FIS), headquartered in Munich with additional offices in Frankfurt, Nuremberg, Graz (Austria), and Warsaw (Poland). The company provides core banking software, securities processing, bank controlling, and self-service ATM/network management solutions to large retail banks, direct banks, and insurance companies across the German-speaking and Central European markets. Its flagship product, KORDOBA® — introduced in 1982 and a registered trademark — processes two out of every three direct bank accounts in Germany, representing a multi-decade, deeply embedded installed base across leading financial institutions in the region. The company also distributes the parent group's cloud-ready Profile core banking platform and owns the Prophet actuarial modeling system used globally by insurance companies.

The business operates as a B2B enterprise software vendor with an enterprise field sales motion targeting large financial institutions and government agencies. Revenue is generated through multi-year software licensing and maintenance agreements (KORDOBA and related modules), managed services tied to cloud-ready core banking deployments (Profile), and professional services including secure chip-based card issuance for government benefit programs (e.g., the New York OTDA EBT contract). Pricing is quote-based and not publicly disclosed, consistent with enterprise engagements. Customer segments span retail and direct banks (primary), large financial institutions more broadly (primary), insurance companies using Prophet (secondary), and government social services agencies (secondary).

The German entity employs over 350 people and operates semi-autonomously under local managing directors (Sven Hoffmann, Jerry Puzey, Boris Strucken) while drawing on the parent company's global resources — more than 32,000 specialists worldwide serving over 14,000 financial institutions in 100+ countries. The parent FIS ranks first in the FinTech 100 and is top-ranked by Everest Group among global core banking technology providers. The company previously operated under the name Fidelity Information Services KORDOBA GmbH and trades under the DBAs FIS and FIS KORDOBA.

Name

Fidelity Information Services Germany

Legal name

Fidelity Information Services GmbH

Website

https://fis-germany.de

Company type

Private

Founded year

1982

Operating status

Operating

Short description

FIS Germany is a Munich-based subsidiary of Fidelity National Information Services that provides the KORDOBA® core banking software and Profile platform to retail banks, direct banks, and insurers across Germany, Austria, and Poland, processing two-thirds of German direct bank accounts.

Ownership category

akta.pro rank

Product category

Core Banking Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Finance Services (6199)

akta.pro primary industry

Core Banking & Ledger Systems (Cloud Core, Deposits, Accounts) (FSAGAAAC)

akta.pro secondary industry

Card Issuing & Program Management Platforms (BPAMAFAH)

Keywords

• Core banking software
• Retail banking solutions
• Bank controlling systems
• Securities processing platforms
• ATM network operations

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licensing and Maintenance: Licensing of KORDOBA core banking software and related modules to financial institutions, typically on multi-year contracts with ongoing maintenance and support.
2. Core Banking Technology Services: Cloud-ready Profile platform and technology services provided to large bank partners under multi-year infrastructure partnerships.
3. Card Issuance Services: Government-issued card (EBT) issuance services including chip-enabled cards for benefit protection programs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Fidelity Information Services Germany develops and licenses core banking software for financial institutions, with its flagship KORDOBA® platform covering retail and corporate banking, securities processing, bank controlling, and self-service ATM network operations. The company also delivers cloud-ready Profile core banking infrastructure to large banks and provides EBT chip card issuance services for government benefit programs. Solutions are deployed under multi-year licensing and maintenance agreements with leading banks in Germany and Europe.

Product overview

Fidelity Information Services Germany operates as a subsidiary of FIS (Fidelity National Information Services, Inc.) and offers the KORDOBA® Software as its primary core banking product, along with access to the Profile Platform. The company provides banking technology solutions including core banking, securities business, bank controlling, and self-service network operations. KORDOBA® serves as the core product deployed in the German market since 1982, while the Profile Platform provides cloud-ready infrastructure for larger banking clients. The portfolio processes two out of three direct bank accounts in Germany, demonstrating significant market penetration in the German banking sector.

Differentiator

Problem solved

Functional benefit

Brands

• KORDOBA®: Core banking software platform for financial institutions, including solutions for core banking, securities business, and bank controlling.

Products and services

• KORDOBA® Software Core banking software platform for retail and corporate banking, including account management, transaction processing, securities processing, bank controlling, and self-service ATM/network operations. Deployed at leading German banks since 1982; processes two out of three direct bank accounts in Germany day and night.
• Profile Platform

Quantifiable outcome

• Two out of three direct bank accounts in Germany processed day and night on KORDOBA software
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered major, flagship and core.

• New York Office of Temporary and Disability Assistance (OTDA)majorStrategic or Co-development PartnerOTDA, the New York state agency overseeing SNAP benefits, closed an agreement with Fidelity Information Services, LLC for the issuance of approximately 2 million new EBT cards with chip technology starting Q1 2027. The initiative protects SNAP beneficiaries from benefit theft through skimming/cloning devices.
• Barclays US Consumer BankflagshipStrategic or Co-development PartnerBarclays US Consumer Bank and FIS extended their multi-year core banking partnership in April 2026. Barclays adopted FIS's cloud-ready Profile platform to support retail deposit growth and digital modernization. The renewal reinforces FIS's position as a leading infrastructure partner to large banks.
• Fidelity National Information Services, Inc. (Parent Company)coreOthersFIS Germany (Fidelity Information Services GmbH) is 100% owned by Fidelity National Information Services, Inc., headquartered in Jacksonville, Florida. The parent company provides global brand, technology portfolio, and corporate governance, with over 32,000 specialists serving 14,000+ financial institutions in 100+ countries.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Temenos: Temenos is a global core banking software provider (Temenos Banking Platform) serving retail, corporate, and wealth institutions. It is directly comparable to FIS Germany's KORDOBA/Profile offering as one of the largest core banking vendors competing for the same Tier-1 bank modernization deals.
• Finastra: Finastra provides core banking, lending, and treasury solutions (e.g., Fusion Phoenix) to banks worldwide. It competes head-to-head with FIS Germany's core banking franchise for European and global bank mandates.
• FIS (Fidelity National Information Services, Inc.): FIS Germany is wholly owned by FIS, which also sells the Profile platform and other core banking capabilities directly to large global banks. The parent is both an internal supplier and the closest strategic peer for the German subsidiary's products.

Regional players

• Avaloq: Avaloq (now part of NTT Data) provides core banking and wealth management software with strong penetration in Switzerland and parts of Europe. It is comparable to FIS Germany as a European-headquartered core banking vendor competing in similar bank segments.

Emerging players

• Thought Machine: Thought Machine provides Vault, a cloud-native core banking platform used by tier-one banks such as Lloyds, JPMorgan Chase (closed), and Standard Chartered. It is an emerging threat to legacy KORDOBA installations as banks pursue cloud-native modernization.
• 10x Banking: 10x Banking supplies a cloud-native core banking platform deployed at large UK and Australian banks. It competes with FIS's Profile for transformative, greenfield core replacement mandates at large incumbents.
• Mambu: Mambu offers a cloud-native core banking/composition platform targeting neobanks and incumbent digital modernization programs. It overlaps with Profile in addressing cloud-migration use cases at retail banks.

Broad incumbents

• TCS BaNCS: TCS BaNCS is a large-scale banking platform from Tata Consultancy Services covering retail, corporate, and capital markets. It is a broader incumbent competitor in the same core banking space as FIS Germany.
• Oracle Financial Services Software (OFSS): Oracle offers Flexcube and broader financial services software suites used by banks globally. As a broader incumbent, it competes for core banking and digital banking modernization RFPs alongside FIS Germany's portfolio.
• Infosys Finacle: Infosys Finacle is an established digital banking suite used by hundreds of banks worldwide. It is comparable to FIS Germany's core banking portfolio as a broad incumbent competing across retail and corporate banking segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fidelity Information Services Germany