Courtney Thorne
Courtney Thorne is a UK-based, family-owned manufacturer founded in 1968 that designs, assembles, and services wireless and hybrid nurse call systems for NHS hospitals and care home operators, with recurring software and service revenue via its CT Cloud platform and Gold Partner channel.
- Company typePrivate
- Founded1968
- HeadquartersBournemouth, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Courtney Thorne does
Courtney Thorne is a UK-based private manufacturer of wireless and hybrid nurse call systems, founded in 1968 and headquartered in Bournemouth. The company designs, assembles, and supports nurse call hardware and software for two primary verticals: NHS acute, mental health, and community hospitals, and residential care and nursing homes. Its product portfolio spans the Altra Range (Altra Health for hospitals and Altra Care for care homes) and the Connect Range (Connect Health for hospitals and Connect for care homes), supplemented by the CT Cloud remote reporting platform, the Altra Go mobile application for Android, a Staff Attack personal-safety solution, and a broad accessories catalogue. All manufacturing takes place in Britain under the Made in Britain campaign, and the Altra Health and Connect Health systems are certified to HTM 08-03, ISO9001, and CE/UKCA standards.
The company's revenue model combines one-time hardware sales, recurring software subscriptions (CT Cloud, Altra Go), tiered annual service contracts (four cover levels billed monthly or annually), professional installation and training services, and flexible leasing arrangements. Go-to-market is sales-led through expert consultants supported by an inside-sales function, augmented by a Gold Partner channel programme (InstaCare Systems in the South West, BP Multipage in Ireland) and the C-T International branch covering Europe, Asia, the Middle East, and Australasia. Customers include NHS trusts, private hospital groups, hospices such as Sue Ryder, and care home operators such as Colten Care, Nightingale Hammerson, and Help for Heroes Recovery Centre.
Courtney Thorne firmographics
Firmographics- Name
- Courtney Thorne
- Legal name
- Courtney Thorne Ltd
- Website
- https://nursecallsystems.co.uk
- Company type
- Private
- Founded year
- 1968
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Courtney Thorne is a UK-based, family-owned manufacturer founded in 1968 that designs, assembles, and services wireless and hybrid nurse call systems for NHS hospitals and care home operators, with recurring software and service revenue via its CT Cloud platform and Gold Partner channel.
- Ownership category
- akta.pro rank
Courtney Thorne industry classification
Industry- Product category
- Nurse Call Systems
- NAICS
- Surgical Appliance and Supplies Manufacturing (339113)
- SIC
- Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industry
- Hospital-at-Home & Virtual Ward IoT (HLACAPAC)
Keywords
Where Courtney Thorne is headquartered
LocationHeadquarters
- HQ city
- Bournemouth
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Courtney Thorne business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Nurse Call System Hardware: Sale of nurse call system products including Altra Health, Altra Care, Connect Health, and Connect systems along with accessories like call buttons, pull cords, over-door lights, wearable pendants, and pressure mats.
- Software Services: CT Cloud Remote Reporting platform providing centralised, secure reporting, analytics, and compliance data. Altra Go app for mobile integration.
- Annual Service Contracts: Four levels of service contracts providing preventative maintenance, remote diagnostics, priority repair, and system certification on monthly or annual payment plans.
- Installation and Training: Professional installation services, staff training courses, and user guides covering all aspects of nurse call systems. Free library of training and how-to videos.
- Leasing Options: Flexible leasing arrangements for healthcare organisations with monthly payment plans to suit various budgets.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Altra Systems - Three-year warranty |
| One time/ perpetual license | Annual | Standard Products - One-year warranty |
| Subscription | Monthly | Annual Service Contracts - Four levels |
| Subscription | Monthly | Leasing Options |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Courtney Thorne product offering
Product offeringCore offering
Courtney Thorne designs, manufactures, and supplies wired, wireless, and hybrid nurse call systems for hospitals and care homes under the Altra (Altra Health, Altra Care) and Connect (Connect Health, Connect) product families, complemented by CT Cloud remote reporting software, the Altra Go mobile app, Staff Attack personal safety alarms, and a wide range of accessories. All core products are assembled in the UK and supported through installation, training, multi-tier annual service contracts, and flexible leasing arrangements for healthcare organisations.
Product overview
Courtney Thorne is a UK manufacturer of nurse call systems since 1968, offering a portfolio of wired, wireless, and hybrid solutions across two main product families: the Altra Range (Altra Health for hospitals, Altra Care for care homes) and the Connect Range (Connect Health for hospitals, Connect for care homes). The Altra systems are wireless-first designs optimized for flexibility and scalability, while Connect systems offer easy installation with integrated cloud reporting. Supporting products include CT Cloud Remote Reporting for analytics and compliance, the Altra Go mobile app for on-the-go access, Staff Attack Solutions for staff safety, and a comprehensive accessories range including call buttons, pull cords, over-door lights, wearables, and pressure mats. All products are manufactured in Britain with modular, upgradeable architecture.
Differentiator
Problem solved
Functional benefit
Brands
- C-T International: International branch of Courtney Thorne that manages overseas trade partnerships and distribution of nurse call systems globally.
- Altra Range
- Connect
- Connect Health
- CT Cloud
- Altra Go
- Staff Attack Solution
Products and services
- Altra Health System
Quantifiable outcome
- Save up to 40% on hard-wired alternative nurse call systems
- +2 more outcomes
Companies that use Courtney Thorne
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
Courtney Thorne technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Courtney Thorne partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered partner and gold partner.
- VWS (Ventilation Workwear Systems)partnerPartnership referenced in company news relating to complementary products or services for the healthcare sector.
- InstaCare Systemsgold partnerIndependent specialist installer of alarms and nurse call solutions based in Devon and Cornwall, covering the South West region. Founded in 2013 by Rash Joomun, Gail Tyas, and Chris Booker. They provide supply, installation, maintenance, and integration services for Courtney Thorne nurse call systems, offering independent advice and bespoke solutions for care homes with maximum value for money.
- BP Multipagegold partnerDistributor of Courtney Thorne nurse call systems for care homes and facilities in Ireland. Based in Ireland with strong engineering capability and 35-year pedigree. Specialises in real-time, secure communications for critical needs across healthcare, pharma, and high-tech industries.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Courtney Thorne competitors and assessment
Company assessmentBroad incumbents
- Rauland-Borg (AMETEK): US-based manufacturer of nurse call and clinical communications systems for hospitals and large healthcare systems. Rauland is a well-established incumbent in HTM-style nurse call infrastructure, competing for similar hospital procurement opportunities as Courtney Thorne.
- Stanley Healthcare: Provider of RTLS, asset tracking, and patient safety solutions for healthcare facilities. While broader than nurse call, Stanley Healthcare overlaps with Courtney Thorne's safety and staff attack use cases in hospitals.
- Legrand (Healthcare): Global electrical and digital building infrastructure group with a healthcare-focused nurse call and patient communication portfolio. Legrand competes with Courtney Thorne in hospital-grade nurse call but offers far broader product breadth across construction and electrical systems.
- Ascom: Swiss-listed provider of clinical communication and mobile workflow solutions for hospitals and care facilities. Ascom competes directly with Courtney Thorne in nurse call and clinical alerting, but operates at much greater scale across multiple geographies and product lines.
Direct peers
- Tunstall Healthcare: UK-based provider of telecare, telehealth, and nurse call solutions for housing, care homes, and hospitals. Tunstall is Courtney Thorne's closest direct competitor, serving overlapping NHS trusts and care home operators with a broader connected-care portfolio.
- Aid Call: UK supplier of wireless nurse call systems and patient communication solutions primarily to care homes and hospitals. Aid Call operates in the same niche and addresses identical use cases (HTM compliance, wireless call infrastructure, mobile alerting).
Emerging players
- Cornell Communications: US manufacturer of nurse call, emergency call, and wireless notification systems for healthcare and senior living. Comparable as a focused nurse call specialist serving care homes and hospitals.
- Jeron Electronic Systems: Provider of nurse call and clinical communication systems for hospitals and long-term care facilities. Closely comparable as a niche nurse call specialist with similar product architecture and customer base.
- Critical Alert Systems: US-based healthcare communications and nurse call vendor focused on mid-market hospitals. Overlaps with Courtney Thorne in nurse call functionality and HTM-equivalent US regulatory environments, serving as a comparable niche specialist.
Regional players
- TeleAlarm (Legrand Assisted Living): European provider of telecare and nurse call solutions primarily for senior living and care facilities across Germany, Switzerland, and the broader DACH region. Comparable technology and use cases but different geographic focus than Courtney Thorne's UK-centric operations.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Courtney Thorne social profiles
Digital presenceCourtney Thorne compliance and trust
Trust signalCompliance3 records
Courtney Thorne financial estimates
Financial estimateRevenue estimate
Valuation estimate
Courtney Thorne leadership team
Management profileNumber of profiles
Profiles5 records
Courtney Thorne funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Courtney Thorne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Courtney Thorne
What does Courtney Thorne do?
Courtney Thorne designs, manufactures, and supplies wired, wireless, and hybrid nurse call systems for hospitals and care homes under the Altra (Altra Health, Altra Care) and Connect (Connect Health, Connect) product families, complemented by CT Cloud remote reporting software, the Altra Go mobile app, Staff Attack personal safety alarms, and a wide range of accessories. All core products are assembled in the UK and supported through installation, training, multi-tier annual service contracts, and flexible leasing arrangements for healthcare organisations.
Is Courtney Thorne a public or private company?
Courtney Thorne is a private company. It is classified as family owned and is currently operating.
When was Courtney Thorne founded?
Courtney Thorne was founded in 1968. It employs 11 to 50 people.
Where is Courtney Thorne based?
Courtney Thorne is headquartered in Bournemouth, United Kingdom, in the Europe region.
How does Courtney Thorne make money?
Five revenue lines are on record. Nurse Call System Hardware is the primary driver. The others are software Services, annual Service Contracts, installation and Training and leasing Options.
Who are Courtney Thorne's main competitors?
Broad incumbents on record are Rauland-Borg (AMETEK), Stanley Healthcare, Legrand (Healthcare) and Ascom. Direct peers are Tunstall Healthcare and Aid Call. Emerging players are Cornell Communications, Jeron Electronic Systems and Critical Alert Systems. TeleAlarm (Legrand Assisted Living) is listed as a regional player.
Does Courtney Thorne have an API?
No public API is recorded for Courtney Thorne.
What industry is Courtney Thorne in?
Courtney Thorne's product category is Nurse Call Systems. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of HLACAPAC, Hospital-at-Home & Virtual Ward IoT. Its NAICS code is 339113 and its SIC code is 3841.