What Process Evolution does

Process Evolution is a UK-headquartered consultancy that supplies evidence-based simulation, modelling, and optimization tools to police and emergency services. Founded in 2004 by Peter Loader and Rob Somer and registered as a trading name of Operational Research in Health Limited (company number 02676859) in Reading, the firm has spent over two decades building a proprietary tool suite that includes RAMP, Response Profiler, Investigation Profiler, Custody Profiler, the Harm and Risk Modelling (HARM) tool, Workload Profiler, Coverage Profiler, Workforce Planner, Call Profiler, Incident Analyser, SIDA, and the XIMES-integrated shift pattern designer. These tools combine discrete-event simulation, geographic optimization (via Maptitude and HERE travel-time data), and workforce flow modelling, and are routinely used by UK forces to support HMICFRS PEEL inspections, Force Management Statements, and resource reallocation decisions.

The company's go-to-market is sales-led and tender-based, with direct consulting engagements sold to UK territorial police forces and public-sector bodies, alongside software licensing of its tool suite. Revenue is generated through professional services engagements (typically five-stage scoping-to-implementation projects) and recurring software licensing, including a 2007-acquired Home Office license that entitles every UK force to a copy of XIMES. In 2020, Process Evolution merged with Operational Research in Health Limited (ORH) and now operates as the policing arm of that combined consultancy, with healthcare and fire service work handled by ORH and cross-staff deployment into Canada and Australia.

Customer segments are vertically organized: Police Services (UK) is the primary segment, with secondary segments in Emergency Medical Services, Fire Services, Industry (including Oil & Gas, Defence & Aerospace), and the Service Sector. The firm supports more than 15 named UK police forces plus the National Police Chiefs' Council and the Home Office, and publishes case studies demonstrating measurable outcomes (e.g., £3M savings for Warwickshire Police and improved response policing for North Yorkshire Police). The company is privately held with no disclosed external funding and operates from a single UK office.

Name

Process Evolution

Legal name

Operational Research in Health Limited

Website

https://processevolution.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Process Evolution is a UK consultancy that builds proprietary simulation and optimization software — including RAMP, HARM, Coverage Profiler and Workforce Planner — for police and emergency services resource planning, workforce modelling, and HMICFRS-aligned decision support.

Ownership category

akta.pro rank

Product category

Public Safety Consulting & Simulation Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Process Mining, Predictive Process Analytics & Automation Intelligence (HDAAAHAJ)

Keywords

• Police resource planning
• Simulation modelling software
• Workforce optimisation consulting
• Emergency services consultancy
• Public sector analytics

Headquarters

HQ city

Bromsgrove

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Consulting Services: Evidence-based consultancy services providing practical and feasible recommendations that deliver real savings and performance improvements. Services follow a five-step approach from scoping through to continued implementation and support.
2. Software Tools and Licenses: Supply of proprietary simulation and optimisation software tools for organisational change. Tools include RAMP, Response Profiler, Investigation Profiler, Custody Profiler, HARM, Workload Profiler, Coverage Profiler, Workforce Planner, Call Profiler, and others. Every police force is entitled to a copy of XIMES following the acquisition of a software license from the Home Office in 2007.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Process Evolution delivers evidence-based consultancy services combined with a proprietary suite of simulation and optimisation software tools to police forces and emergency services. Its offerings focus on resource allocation, workforce planning, demand modelling, custody operations, response profiling, harm/risk modelling and geographical coverage optimisation, packaged within a five-step engagement methodology that runs from scoping through continued implementation and support.

Product overview

Process Evolution offers a suite of evidence-based analytical and simulation software tools for police services and emergency services. The portfolio includes RAMP (Resource Allocation Model for Police) for strategic planning, Response Profiler and Call Profiler for incident/call simulation, Investigation Profiler and Custody Profiler for investigative and custody process modelling, Workload Profiler for generic process modelling, Coverage Profiler for geographical optimisation, Workforce Planner for strategic workforce planning, HARM tool for risk and harm mapping, Incident Analyser for data transformation, and SIDA for simultaneous incident analysis. The tools work both independently and inter-connectedly—for example, Response Profiler integrates with XIMES for shift pattern design and uses HERE travel time data. The company also provides consulting services across Police, Emergency Medical Services, Fire, Industry, and Service Sectors, delivered through a five-stage evidence-based consulting methodology.

Differentiator

Problem solved

Functional benefit

Products and services

• Evidence-based Consultancy Services A five-step consultancy engagement (scoping, data collection, modelling, recommendations, continued implementation and support) delivering evidence-based recommendations for resource allocation, workforce planning, demand modelling and operational efficiency, primarily for UK police forces and other emergency services.
• Resource Allocation Model for Police (RAMP) Simulation model enabling a police force to rapidly evaluate strategic change options for its service delivery model across Incident Response, Investigation, Neighbourhood Policing and Safeguarding. Sold to UK police forces as a licensed software tool.
• Response Profiler Computer simulation model that accurately mimics a police force's incident response processes, testing alternative scenarios in a low-risk modelling environment to understand impact on timeliness of response and cost of service delivery.

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature12 records

Partnerships

One partnership is on record.

• ORH (Operational Research in Health Limited)coreStrategic or Co-development Partner · 1 January 2020Process Evolution completed a merger with Operational Research in Health Limited (ORH) in 2020. Process Evolution works as the re-branded policing arm of the company. ORH helps public services around the world and has a multi-continental client base. Staff work across both consultancies with cross-sector skills providing variety of approaches and methodologies. Going forward, healthcare consultancy and fire service consultancy are handled by ORH while Process Evolution focuses on policing.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Motorola Solutions: Dominant supplier of public-safety communications, command-centre software and analytics to police forces worldwide (including UK). Comparable because its CommandCentral and analytics offerings address overlapping planning, response and resource-allocation use cases for the same buyer personas.
• Deloitte UK Public Sector: Big-four consultancy with a dedicated policing, justice and home affairs practice that competes for large national mandates (e.g., Home Office, NPCC). Comparable as a scale incumbent able to bundle consulting and technology for the same buyer organisations Process Evolution serves.
• Capita: Major UK public-sector services provider delivering consulting, technology and managed services to police forces and other government clients. Competes for force-level outsourcing and transformation budgets adjacent to Process Evolution's evidence-based planning work.
• PA Consulting: Global consultancy with a long-standing UK policing and justice practice that competes for the same HMICFRS-related transformation tenders. Significantly larger and broader, but operates as a generalist with a dedicated policing portfolio, making it the most relevant large-incumbent competitor.
• Sopra Steria: European IT services and consulting firm with a substantial UK public-sector practice (including police, justice and Home Office work). Comparable as a broad incumbent that bids for many of the same transformation and digital programmes as Process Evolution.
• Hexagon Safety, Infrastructure & Geospatial: Supplier of computer-aided dispatch, public safety analytics and emergency-services software suites (via Intergraph heritage) to police and emergency services globally. Comparable because it sells mission-critical planning and operations tools to the same UK and international public safety customers.

Emerging players

• Inform Software: Provider of AI-driven workforce optimisation, scheduling and resource-allocation software to emergency services and other industries. Comparable because it sells predictive scheduling/rostering tools that compete head-on with Process Evolution's Workforce Planner and XIMES shift-pattern offering.

Direct peers

• Operational Research in Health (ORH): Parent/sibling consultancy under the same legal entity (Operational Research in Health Limited) that focuses on healthcare, fire and EMS simulation. The 2020 merger positioned Process Evolution as the policing arm and ORH as the healthcare/fire arm, with shared staff and a joint 2025 Client Conference, making ORH the closest operational peer.
• Tritech Software Information Systems: UK-based supplier of command-and-control, mobile data and records-management software to UK police forces. Directly comparable as a niche vendor of mission-critical software to the same UK police customer base served by Process Evolution.

Others

• Esri UK: UK arm of the GIS platform vendor whose mapping technology (Maptitude/ArcGIS equivalents) is embedded within Process Evolution's HARM and Coverage Profiler tools. Comparable as a geospatial platform provider to UK police and emergency services for risk, coverage and response analysis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/process-evolution-uk

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Process Evolution