MedicalMex

What MedicalMex does

MedicalMex is a U.S.-headquartered, Tijuana-adjacent medical tourism facilitator that connects primarily American patients with a curated network of Mexican healthcare providers for elective and surgical procedures. The company was established in 2016, operates as MedicalMex LLC out of Chula Vista and San Diego, California, and runs coordination operations through hospital and clinic sites in Tijuana including Hospital Angeles Tijuana, Hospital SIMNSA Internacional, Russald Medical, and TJ Hair Clinic. Its primary customer segment is uninsured or underinsured US patients seeking 40-80% cost savings on bariatric, cosmetic, dental, orthopedic, hair restoration, vascular, and pain management procedures, with a secondary B2B-facing segment of Mexican providers that gain access to MedicalMex's digital marketing and patient acquisition infrastructure.

The company's product surface spans eight Centers of Excellence, anchored in Weight Loss/Bariatric Surgery (Gastric Sleeve at $4,600 USD, Gastric Bypass at $5,500 USD, Lap Band from $5,600 USD, Bariatric Revision), Plastic and Cosmetic Surgery (Mommy Makeover from $10,000 USD, Liposuction at $5,900 USD, Breast Augmentation at $4,550 USD, Facelift at $7,000 USD), Dental Treatments, Hair Restoration (FUE Hair Transplant, FUE Beard Transplant), Orthopedic Surgery (Knee Replacement at $14,900 USD, Hip Replacement at $16,300 USD, Lumbar Dynamic Stabilization with Wellex implants), Vascular Treatments, Pain Management, and an International Pharmacy Concierge for cross-border prescription access. Coordination is delivered through case management built on Salesforce CRM with digital intake forms, communication portals, scheduling, and a three-month follow-up program. The company does not maintain a proprietary consumer app, API, SDK, or patents and trademarks; its "proprietary" layer consists primarily of a Trusted Provider Network screening methodology for onboarding vetted Mexican clinics and specialists.

The revenue model is professional services-style coordination fees collected as per-case booking payments on a pay-as-you-go cadence, with procedure pricing set in USD and third-party patient financing offered as a conversion mechanism. Go-to-market is direct-to-consumer via SEO, PPC, paid social across Facebook, Instagram, TikTok, YouTube, WhatsApp, and structured referral channels through partner domains. The company also resells a Patient CRM Management Services package to other medical tourism clinics and hospitals, monetizing its Salesforce-enabled tooling as a B2B layer atop the consumer coordination business. Operating geographies are limited to the USA and Mexico with no stated global expansion, and the firm is privately held and bootstrapped with no disclosed external funding, acquisitions, or leadership changes.

Name

MedicalMex

Legal name

MedicalMex LLC

Website

https://medicalmex.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MedicalMex is a San Diego-based medical tourism coordinator connecting U.S. patients with vetted healthcare providers in Tijuana, Mexico. The firm manages end-to-end cross-border care for bariatric, cosmetic, dental, orthopedic, and other procedures, monetizing through per-case booking payments within a Salesforce-enabled coordination platform.

Ownership category

akta.pro rank

Product category

Medical Tourism Coordination

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Health Services (8000)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

akta.pro secondary industries

Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN), Bariatric & Metabolic Surgery Tourism Agencies (THAKAIAE)

Keywords

• Medical tourism services
• Cross-border healthcare
• Surgical coordination services
• Medical case management
• International patient facilitation

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure

Revenue model

1. Medical Tourism Coordination Services: MedicalMex charges booking payments to initiate coordination services, secure scheduling with medical providers, and allocate operational and logistical resources. The company facilitates treatment experiences by coordinating between patients, independent healthcare providers, hospitals, laboratories, and transportation providers. Revenue is generated through service fees associated with case management, scheduling, documentation handling, and travel logistics.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

MedicalMex is a U.S.-based cross-border medical tourism coordinator that connects international patients (primarily from the United States) with a vetted network of Mexican hospitals, clinics, and surgeons. The company coordinates the full patient journey — including consultation, scheduling, travel logistics, hospital admission, surgery, recovery support, and a three-month follow-up program — across bariatric, plastic/cosmetic, dental, hair restoration, orthopedic, vascular, and pain management specialties. In addition to patient services, MedicalMex offers Salesforce-based CRM administration and digital-marketing services to Mexican hospital partners, and runs an international pharmacy concierge for affordable medication access.

Product overview

MedicalMex is a U.S.-based medical tourism facilitator operating as a coordination and case management platform that connects international patients with a network of certified medical providers in Mexico. The company offers a comprehensive portfolio of medical services organized across multiple Centers of Excellence: Weight Loss/Bariatric Surgery (Gastric Sleeve, Gastric Bypass, Mini Gastric Bypass, Gastric Band, Bariatric Revision), Plastic/Cosmetic Surgery (Mommy Makeover, Liposuction, Breast procedures, Facelift, Rhinoplasty, BBL, Tummy Tuck), Dental Treatments (Implants, Crowns, Veneers, Smile Makeover), Hair Restoration (FUE Hair Transplant, FUE Beard Transplant), Orthopedic Surgery (Knee/Hip Replacement, Arthroscopy, Spinal procedures), Vascular Treatments, and Pain Management. The platform also includes an International Pharmacy Concierge service for accessing affordable medications from Canada and Mexico. MedicalMex provides its proprietary Patient CRM Management tools built on Salesforce for clinics and hospitals, and maintains a Trusted Provider Network of vetted medical facilities across Mexico. The company coordinates the full patient journey from initial consultation through recovery, handling scheduling, travel logistics, documentation, and follow-up care.

Differentiator

Problem solved

Functional benefit

Products and services

• Weight Loss Surgery (Bariatric Surgery) Services Comprehensive bariatric surgery offerings including Gastric Sleeve, Gastric Bypass, Mini Gastric Bypass, Gastric Band (Lap Band), and Bariatric Revision Surgery, coordinated by MedicalMex and performed by certified surgeons in partner Mexican hospitals. Priced from $4,600 USD (gastric sleeve) to $5,600+ USD (lap band). Targeted at U.S. patients seeking affordable weight-loss procedures without U.S. insurance coverage.
• Plastic and Cosmetic Surgery Services Full range of cosmetic surgery procedures coordinated by MedicalMex and performed in Tijuana, including Mommy Makeover (from $10,000 USD), Liposuction ($5,900 USD), Breast Augmentation ($4,550 USD), Breast Lift with implants ($5,495 USD), Face lift ($7,000 USD), Blepharoplasty, Rhinoplasty, BBL, Thigh Lift, Arm Lift, Tummy Tuck, and Circular Tummy Tuck. Targeted at U.S. patients seeking elective cosmetic procedures at lower cost.
• Dental Treatments Cosmetic and restorative dental services coordinated by MedicalMex in Tijuana, including Dental Implants, Dental Crowns and Bridges, Dental Veneers, Implant Anchored Dentures, and Smile Makeover procedures. Pricing varies by procedure. Targeted at U.S. patients without dental insurance or facing high out-of-pocket dental costs.
• Hair Restoration Treatments Hair and facial hair restoration services coordinated by MedicalMex and performed at partner clinics such as TJ Hair Clinic, including FUE (Follicular Unit Extraction) Hair Transplant and FUE Beard Transplant procedures. Targeted at U.S. patients seeking affordable hair restoration.
• Orthopedic Surgery Services Orthopedic procedures coordinated by MedicalMex in Tijuana, including Knee Replacement ($14,900 USD), Hip Replacement ($16,300 USD), Hip Resurfacing ($17,500 USD), Knee/Hip Arthroscopy, ACL Surgery, Meniscus Repair, Rotator Cuff Repair, Spinal Fusion, Minimally Invasive Spinal Surgery, and Lumbar Dynamic Stabilization with Wellex implants ($16,000–$24,000 USD). Targeted at U.S. patients facing high domestic orthopedic surgery costs.
• Vascular Treatments Vascular procedures coordinated by MedicalMex in Tijuana, including Spider Vein Sclerotherapy, AV Fistula for Hemodialysis, Endovenous Laser Ablation (EVLA) for Varicose Veins, and Surgical Wound Washout in Hemodynamics Unit. Targeted at U.S. patients needing vascular interventions.
• Pain Management Services Pain management treatments and procedures for chronic and acute pain conditions, administered by specialized pain management physicians and coordinated through MedicalMex. Targeted at U.S. patients seeking affordable pain management care.
• International Pharmacy Concierge Services Concierge service facilitating access to affordable prescription medications from Canada, Mexico, and Europe via a network of licensed pharmacies and physicians, with prescription handling, cold chain shipping, and telehealth consultation support. Targeted at U.S. patients facing high domestic drug prices.
• Patient CRM Management Services Custom-built Salesforce-based patient coordination and business administration tools provided to Mexican hospitals and medical-tourism clinics. Includes prospect/lead management, sales funnel tracking, quoting, collections, travel coordination, and performance reporting. Sold as a B2B service to partner hospitals such as Hospital Angeles Tijuana, which reported +100% sales growth in the first year.
• Trusted Provider Network Curated network of vetted clinics, hospitals, and specialists across Mexico supporting cross-border care coordination across specialties including aesthetics, dental, vision, dermatology, orthopedics, and regenerative medicine. Providers are screened by MedicalMex using a proprietary methodology evaluating clinical experience, infrastructure, communication, and operational reliability. Used to support patient referrals and B2B partnerships.
• Medical Case Coordination Services End-to-end cross-border case management and coordination platform that assists patients in organizing their healthcare experiences, including administrative coordination, scheduling, documentation handling, travel logistics, and communication facilitation with independent healthcare providers. Includes a three-month follow-up program and concierge services such as transportation, lodging coordination, and 24/7 medical care during recovery.

Quantifiable outcome

• 40-80% cost savings compared to US prices for equivalent procedures
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• Hospital Angeles TijuanacoreStrategic or Co-development PartnerPrimary hospital partner providing full-scale certified facilities with international accreditations. Medical Director Dr. Cesar Amescua serves at this location. The hospital offers state-of-the-art technology, comfortable patient rooms, and comprehensive surgical services.
• Hospital SIMNSA InternacionalcoreStrategic or Co-development PartnerPartner hospital providing additional capacity for international patient services in Tijuana's medical district.
• Russald MedicalcoreStrategic or Co-development PartnerAnti-aging, wellness, and medical spa clinic offering hormone replacement therapy, stem cell treatments, and weight loss services. Dr. Pablo Fok Russell serves as Medical Director.
• TJ Hair ClinicminorStrategic or Co-development PartnerHair restoration clinic specializing in FUE hair transplant procedures for international patients.
• Trusted Provider Network (Clinics and Specialists)coreChannel Partner/ Reseller/ DistributorExpanding network of vetted clinics and specialists across Mexico including aesthetics, dental, vision, dermatology, orthopedics, regenerative medicine, and other specialties. Providers are curated for clinical experience, infrastructure, communication, and operational reliability.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Tijuana Bariatric Center: Tijuana-based bariatric surgery facilitator serving U.S. patients with bundled surgery, travel, and follow-up packages. Direct competitor in the same corridor and same core procedure category as MedicalMex.
• Renew Bariatrics: U.S.-marketed bariatric medical tourism company routing patients to Mexican providers. Comparable to MedicalMex on procedure focus, U.S. patient acquisition, and bundled pricing.
• Mexico Bariatric Center: U.S.-facing bariatric-focused medical tourism facilitator coordinating weight-loss surgery in Tijuana with Mexican hospital partners. Closely comparable to MedicalMex on procedure mix, cross-border U.S.–Mexico model, and DTC acquisition playbook.
• Mexico Cosmetic Center: Cross-border cosmetic and bariatric surgery facilitator operating between the U.S. and Tijuana. Directly competes with MedicalMex on plastic surgery and weight-loss procedure bookings.
• MedToGo International: Long-standing medical tourism facilitator arranging treatment in Mexico and Latin America for U.S. and Canadian patients. Comparable coordination model, geography, and patient demographic.

Emerging players

• JetMedical Tourism: Boutique cross-border medical travel coordinator with U.S.–Mexico offerings. Smaller and more niche than MedicalMex but overlaps in procedure categories and target patient profile.
• Mexico Health: Cross-border healthcare referral and information platform serving U.S. patients seeking treatment in Mexico. Comparable patient demographic and partial overlap on facilitator/information layer.

Broad incumbents

• Global Medical Tourism: Multi-destination medical travel facilitator covering Mexico, India, Thailand, and others. Comparable in facilitation model and cross-border patient flow but operates at a broader geographic scope than MedicalMex.
• Patients Beyond Borders: Industry information and advisory platform for medical tourism with a global scope. Comparable as a demand-side resource in the same space but operates as a publisher/advisor rather than a direct coordinator.

Others

• Hospital Angeles Tijuana: MedicalMex's primary anchor hospital partner in Tijuana. Adjacent rather than competitive — an enabling ecosystem participant whose international patient program is partly built through MedicalMex's pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCIzxR1NjafN6eQ3m0jD_38Q
• Facebookfacebook.com/MedicalMex
• Instagraminstagram.com/medicalmex_/?hl=es-la
• TikToktiktok.com/@medicalmex

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedicalMex