Service Lloyds Insurance Company

What Service Lloyds Insurance Company does

Service Lloyds Insurance Company operates as a DBA under Service Insurance Companies, a privately held, Texas-domiciled workers compensation insurance specialist founded in 1983 and headquartered in Austin, Texas. The company underwrites workers compensation coverage for employers of all sizes across multiple industries in Texas, operating through two registered brands — Service Lloyds and Service American — that share an integrated service platform.

The product architecture is a platform-plus-modules model. The core product is workers compensation insurance, supplemented by Risk Control Services, Claim Services, Premium Audit, Billing Information Services, and Loss Report Request. A central operational asset is the ServiceConnect Portal, an agent self-service platform (powered by Origami Risk) that enables independent agents to rate, quote, bind, and bill policies online. Service Insurance Companies also maintains a curated medical ecosystem for injured workers through the Texas Healthcare Network and the Service Select MPN (Medical Provider Network), providing policyholders with access to vetted healthcare providers.

Revenue is generated through recurring workers compensation insurance premiums collected from policyholder employers, with monthly billing. Pricing is quote-based and determined through underwriting based on employer risk factors, payroll size, industry classification, and loss history. The go-to-market model is exclusively indirect: distribution runs through independent insurance agents and agencies, supported by an Agent Tool Kit and agent-facing self-service capabilities. The company positions itself as a 40-year specialist offering personalized service, competitive pricing, and integrated claims, audit, and loss control support to Texas-based agents and employers.

Name

Service Lloyds Insurance Company

Legal name

Service Insurance Companies

Website

https://servicelloyds.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Service Lloyds Insurance Company is a privately held, Texas-based workers compensation insurance specialist operating under Service Insurance Companies, underwriting coverage for employers of all sizes through independent insurance agents and a self-service portal.

Ownership category

akta.pro rank

Product category

Workers Compensation Insurance

NAICS

Direct Insurance (except Life, Health, and Medical) Carriers (52412), Insurance Carriers and Related Activities (524)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Managed Workers’ Compensation (Loss Control, Claims & Return-to-Work Programs) (FSAJAEAH)

akta.pro secondary industry

Workplace Injury & Medical-Only Coverage (FSAJAEAA)

Keywords

• Workers compensation insurance
• Employer liability coverage
• Risk control services
• Claims management services
• Premium audit services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Workers Compensation Insurance Premiums: Service Insurance Companies generates revenue through workers compensation insurance premiums collected from policyholder employers. The company has been operating as a specialist in workers compensation for over 40 years, providing coverage solutions to businesses across many industries.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Service Lloyds Insurance Company underwrites and delivers workers compensation insurance coverage to Texas employers of all sizes across many industries. Coverage is supported by integrated risk control, claims management, premium audit, and billing services, and is distributed exclusively through independent insurance agents who use the ServiceConnect Portal to rate, quote, bind, and bill policies. The company also operates the Service Select MPN and Texas Healthcare Network to provide medical care access for injured workers.

Product overview

Service Insurance Companies operates as a workers compensation insurance specialist with a platform-plus-modules architecture. The core product is Workers Compensation Insurance coverage, supported by three primary service modules: Risk Control Services, Claim Services, and Premium Audit. Additional enabling services include Billing Information Services, ServiceConnect Portal (agent self-service platform), Service Select MPN (Medical Provider Network), Texas Healthcare Network, Agent Tool Kit, and Loss Report Request functionality. Service Lloyds and Service American are subsidiary insurance company brands operating under the Service Insurance Companies umbrella, collectively serving policyholders and insurance agents primarily in Texas.

Differentiator

Problem solved

Functional benefit

Brands

• Service Lloyds: Workers compensation insurance brand serving Texas agents and policyholders
• Service American

Products and services

• Workers Compensation Insurance Workers compensation insurance coverage for businesses of all sizes across multiple industries in Texas, providing protection for employees injured on the job and supporting their return to work.
• Risk Control Services Risk management and loss control services to help policyholders reduce workplace injuries, manage safety programs, and lower workers compensation exposures.
• Claim Services Workers compensation claims handling and management services to process injury claims efficiently and help injured employees return to work.
• Premium Audit Premium audit services to verify and adjust insurance premiums based on actual payroll, exposure, and business operations of policyholders.
• Billing Information Services Online billing portal allowing policyholders to pay workers compensation premiums, review billing transactions, and submit required monthly payroll reports.
• ServiceConnect Portal Self-service portal for independent insurance agents to manage their workers compensation book of business, including rate, quote, bind, and billing transactions.
• Service Select MPN Medical Provider Network (MPN) providing Texas injured workers with access to approved healthcare providers for workers compensation medical treatment.
• Texas Healthcare Network Network of Texas healthcare providers offering medical care to injured workers receiving workers compensation benefits from Service Lloyds policies.
• Agent Tool Kit Resources, tools, and materials for independent insurance agents to support their workers compensation sales, policy servicing, and client management activities.
• Loss Report Request Service allowing policyholders and agents to request loss runs and loss reports for workers compensation accounts to support underwriting and renewal decisions.

Quantifiable outcome

• Getting employees back on their feet and doing what they do best

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Texas Healthcare NetworkcoreOthersTexas Healthcare Network is referenced as a resource for policyholders, suggesting a partnership arrangement for providing healthcare provider access for injured workers. The company also provides transparency in coverage information through this network.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• AmTrust Financial Services: National workers' compensation specialist carrier with significant small and mid-market employer focus. Competes with Service Lloyds on price, underwriting appetite, and multi-state capabilities.
• Zenith Insurance Company: Monoline workers' compensation carrier with strong focus on safety, claims management, and integrated risk control services — directly comparable to Service Lloyds' service-led specialist model.
• ICW Group Insurance Companies: Workers' compensation specialist carrier with multi-state operations and agent-distributed book. Comparable single-line focus with agent-driven distribution model.
• Accident Fund Holdings: Workers' compensation specialist carrier with multi-state operations and agent distribution. Directly comparable monoline workers' comp strategy with similar service stack (risk control, claims, premium audit).
• Texas Mutual Insurance Company: Largest writer of workers' compensation insurance in Texas and the state's designated carrier of last resort. Most direct competitor to Service Lloyds given overlapping single-state, single-line focus.
• Employers Holdings (EIG Mutual Holdings): Workers' compensation specialist serving small and mid-sized businesses, with strong focus on underwriting discipline and agent distribution — comparable monoline workers' comp carrier.

Regional players

• Builders & Tradesmen's Insurance Services: Specialty workers' compensation and commercial package provider focused on construction and trade industries. Regional/specialty peer with a comparable monoline, agent-distributed model.

Broad incumbents

• Sentry Insurance: Mutual insurer with a strong workers' compensation line for mid-market businesses. Comparable focus on integrated safety, claims, and underwriting services delivered through agents.
• Berkshire Hathaway Homestate Companies: Workers' compensation-focused group operating under Berkshire Hathaway with multi-state reach and balance-sheet strength. Larger, broader incumbent that competes with Service Lloyds on commercial accounts.
• The Hartford (Workers' Comp): Large multi-line national carrier with a workers' compensation division serving small and mid-market employers. Provides broader portfolio competition to specialist carriers like Service Lloyds.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/serviceinsurancecompanies
• LinkedInlinkedin.com/company/service-insurance-companies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Lloyds Insurance Company