Banplus Banco Universal

What Banplus Banco Universal does

Banplus Banco Universal, C.A. is a private Venezuelan universal bank, founded on February 23, 2007, headquartered in Caracas, and operating under a Universal Bank license granted by SUDEBAN in May 2012. It serves both individual consumers (Personas) and legal entities (Empresas) through a multi-channel platform that combines over 40 physical branches across approximately 17 Venezuelan states with two flagship digital channels: Banplus On Line (internet banking) and Banplus Móvil (mobile app on Android and iOS). The bank's product stack covers checking and savings accounts, foreign currency accounts (Divisas Plus, Cuenta en Moneda Extranjera), Mastercard/Visa debit and credit cards, personal and corporate loans, agricultural and microcredit, investment instruments (Títulos de Cobertura, Depósito a Plazo Fijo), and specialized segment bundles for professionals (Soluciones Profesionales), seniors 65+ (Platea), and women entrepreneurs/executives (GLAMM by President's Club, Emprende Mujer). On the payments and merchant side, Banplus operates Pago Plus mobile payments (P2P/P2C/C2P), Biopago biometric payments at POS terminals, Débito Inmediato, Domiciliación de Pagos, Botón de Pago e-commerce, and a POS terminal distribution network spanning 12+ hardware models, supported by APIs that let corporate clients integrate payment, transfer, notification, and balance functions into their own systems.

The bank's revenue model is anchored in interest income from consumer, commercial, agricultural, and microcredit lending; transaction and service fees on accounts, transfers, payroll, and merchant acquiring; foreign exchange spread revenue (it operates as an Authorized Exchange Operator under BCV for both retail and an export services line, Exportaciones Plus); and treasury management fees from products such as Nómina Plus payroll processing, Cash Pooling for corporate groups, and Fideicomiso Plus employee-benefit trusts. Go-to-market combines direct-to-consumer digital and branch banking with enterprise field sales supported by dedicated business executives (Ejecutivos de Negocios). Banplus is regulated by SUDEBAN, holds no publicly disclosed annual revenue in the available inputs, and has been Great Place To Work certified every year from 2019 through 2024, reaching Top 10 in Venezuela in 2023 and 2024 and entering the Latin America regional ranking in 2024. Notable first-mover positions include being the first Venezuelan bank to open foreign currency accounts (December 2019) and pioneering multi-currency products (February 2020).

Name

Banplus Banco Universal

Legal name

Banplus Banco Universal, C.A.

Website

https://banplus.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Banplus Banco Universal is a private Venezuelan universal bank, founded in 2007 and headquartered in Caracas, serving retail consumers, SMEs, professionals, seniors, and corporate clients through 40+ branches nationwide, digital banking (Banplus On Line and Móvil), and merchant-acquiring and treasury solutions.

Ownership category

akta.pro rank

Product category

Universal Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022), Savings Institutions, Not Federally Chartered (6036)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industries

Digital Banking & Neobank Platforms (BPAMAFAD), Banking-as-a-Service (BaaS) Neobanks / Neobank Enablers (FSABAFAL), Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG), BaaS Platforms & Sponsor Bank Enablement (FSAGALAA)

Keywords

• Retail banking services
• Commercial banking
• Digital payments
• Multi-currency banking
• Merchant acquiring

Headquarters

HQ city

Caracas

HQ country

Venezuela

HQ region

Latin America

Offices44 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: The bank generates revenue through interest on various credit products including personal loans, business loans, microcredits, agricultural credits, and credit cards. The bank offers preferential rates for women entrepreneurs through Emprende Mujer program.
2. Transaction and Service Fees: Revenue from banking service fees including account maintenance, transfers, payment services, foreign exchange operations, payroll processing, and merchant acquiring services for businesses.
3. Merchant Acquiring: Revenue from point-of-sale terminals and merchant services including POS rental, transaction processing fees from Pago Plus Comercio, Merchant solutions, and payment button services for e-commerce.
4. Investment Products: Revenue from investment products including fixed-term deposits, coverage titles (Títulos de Cobertura), and other investment instruments offered to individuals and businesses.
5. Foreign Exchange Operations: Revenue from foreign currency buying/selling through electronic intervention, exchange desk, and retail mechanisms as authorized by BCV, serving both individuals and businesses.
6. Payroll and Labor Solutions: Revenue from Nómina Plus payroll management services, reloadable cards, and fiduciary management of employee social benefits (Fideicomiso Plus) for corporate clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels8 records

Core offering

Banplus Banco Universal is a Venezuelan universal bank providing a comprehensive suite of retail and commercial banking products to individuals and legal entities. Its offerings span current and foreign-currency accounts, debit and credit cards (Mastercard and Visa), personal and corporate lending including microcredit and agricultural credit, payroll management, merchant acquiring (POS terminals, payment buttons, Pago Plus Comercio), mobile and biometric payment services (Pago Plus, Biopago), treasury services (Cash Pooling, Pago a Proveedores), and investment products (Títulos de Cobertura, Depósito a Plazo Fijo), distributed through more than 40 physical branches, the Banplus Móvil mobile app, the Banplus On Line internet banking platform, and APIs for enterprise integration.

Product overview

Banplus Banco Universal is a Venezuelan private banking institution with 18 years of trajectory (established February 23, 2007) offering a comprehensive, multi-channel financial product portfolio. The core banking platform is anchored by Banplus On Line (internet banking) and Banplus Móvil (mobile app), which serve as the primary digital channels for all account management, payments, transfers, and foreign currency operations. The product ecosystem spans personal banking (checking, savings, and foreign currency accounts; Mastercard and Visa debit and credit cards; personal loans; microcredit; agricultural credit; the Emprende Plus/Emprende Mujer entrepreneurship financing), business banking (enterprise credit; Pago a Proveedores; Nómina Plus; Tarjeta Recargable Plus; Fideicomiso Plus; merchant solutions including POS, Merchant, Botón de Pago, and Domiciliación de Pagos; Exportaciones Plus; and Cash Pooling), and specialized segments (Soluciones Profesionales for professionals; Platea for adults 65+; GLAMM by President's Club for women). Payment infrastructure includes Pago Plus (P2P/P2C/C2P), Biopago biometric payments, Débito Inmediato, and over 12 POS terminal models. Investment products include Títulos de Cobertura and Depósito a Plazo Fijo. Non-financial services include the Bplus training platform (bplus.com.ve) and Ediciones Banplus cultural publications. The bank offers APIs for business integrations covering payment validation, transfer validation, transaction notifications, and account/balance queries.

Differentiator

Problem solved

Functional benefit

Brands

• GLAMM by President's Club: Credit card directed to women independent, entrepreneurs or executives, launched in November 2023.
• Banplus Móvil
• Banplus On Line
• Bplus
• Ediciones Banplus
• Emprende Plus / Emprende Mujer
• Pago Plus
• Nómina Plus
• Fideicomiso Plus
• Tarjeta Recargable Plus
• Platea
• President's Club

Products and services

• Banplus Móvil Mobile banking application for individuals enabling P2C and C2P mobile payments, beneficiary directory management, currency exchange, payment authorization keys, operation history, interbank QR code payments, mobile recharges for Movilnet and Digitel, inter-account transfers, credit card payments, and account/credit card balance and transaction queries on Android and iOS.
• Banplus On Line Internet banking platform for individuals and businesses enabling consolidated product queries, transfers between own and third-party accounts (same bank and other banks), credit card payments, payment of services and taxes, merchant payment services, Nómina Plus salary management, currency exchange operations, account statement access, and user administration.
• Pago Plus (P2P / P2C / C2P) Mobile payment service enabling immediate and secure sending, receiving, and authorization of mobile payments to affiliated persons and merchants regardless of bank or location, through Banplus Móvil app. Supports person-to-person (P2P), person-to-commerce (P2C), and commerce-to-person (C2P) transactions.
• Biopago Biometric payment system allowing users to pay for goods and services using only their fingerprint without requiring a debit card or other payment instrument, subject to the same operation limits as Banplus debit cards.
• Puntos de Venta (POS) Point of sale terminals offered through commercial allies, featuring contactless technology and support for national and international card payments. Available terminal models include NEXGO N950S, NEXGO N82, NEXGO N92, NEXGO N86, NEXGO N80, NEXGO N62, NEXGO G25, K300, CASTLES SF63, SUNMI P2, PAX A920, and PAX A50.
• Merchant Payment collection solution integrated with the commerce's sales system to process multiple payment methods including debit and credit cards (national and international), P2C mobile payments, C2P payments, and interbank transfer confirmations.
• Botón de Pago Payment button solution for e-commerce integration, directed at online businesses with active websites and valid security certificates, supporting credit card payments (national and international), P2C/C2P mobile payments, and interbank transfer confirmations.
• Débito Inmediato Service enabling users to authorize collections from their Banplus account and request collections from third parties at any national bank immediately via link or authorization key, with both online authorization and payment key modes.
• Pago Plus Comercio Commerce-focused version of Pago Plus enabling merchants to receive, charge, and return change immediately and securely from natural persons affiliated to the service, including P2C payment receiving and C2P charge collection capabilities.
• Domiciliación de Pagos Automatic collection service for merchants and service companies enabling billing through automatic charges to Visa and Mastercard credit cards for consumption-based or product sales payments.
• Nómina Plus Complete payroll management service enabling businesses to handle salary payments dynamically and securely, with automated account opening for employees nationwide and 24-hour online reconciliation.
• Tarjeta Recargable Plus Reloadable Maestro debit card product flexible to business needs for payments to permanent or temporary staff, bonuses, and non-remunerative benefits without requiring individual bank accounts.
• Fideicomiso Plus Financial alternative for managing employee seniority benefits (prestaciones sociales), delegating accumulated fund administration to the bank with secure transfers and multiple additional advantages for workers.
• Pago a Proveedores Automated payment service directed at businesses that regularly make payments to third parties, featuring payment massification, scheduled future-value payments, multi-level approval parametrization, and detailed concept reporting.
• Cuenta Corriente Clásica Checking account enabling comfortable fund mobilization for individuals and businesses at any required time, with debit card access and electronic banking services.
• Cuenta Divisas Plus Foreign currency account supporting euros or dollars with no minimum opening amount or monthly minimum balance, enabling cash deposits and withdrawals at Banplus branches and foreign currency trading via Banplus On Line or Banplus Móvil.
• Cuenta en Moneda Extranjera Non-remunerated US dollar account enabling operations within and outside the Bolivarian Republic of Venezuela, with foreign currency purchase and sale through Banplus On Line under BCV menudeo and mesa de cambio schemes.
• Exportaciones Plus Foreign exchange sale service for exported goods and services equivalents to 20% of the FOB value of each invoice, provided by Banplus as an Authorized Exchange Operator (OCA), including documentation review for CENCOEX folders and direct communication with the Single Window for Foreign Trade (VUCE).
• Servicio Cash Pooling Fund concentration and disbursement solution for large corporations or business groups with subsidiaries, enabling end-of-day sweeping of funds from branches with three types of cash pooling: Fixed Amount, Minimum Balance, and Percentage-based transfers.
• Tarjeta de Débito Mastercard Contactless debit card enabling fund mobilization across the national territory through purchases at points of sale, online platforms, contactless payments, subscriptions, and ATM cash withdrawals, charged to savings, checking, or Divisas Plus accounts.
• Tarjetas de Crédito Mastercard y Visa Credit card instruments accepted at points of sale nationwide, offering revolving credit financing up to 24 months, recurring payment domiciliation, and debt payment options through Banplus On Line, Banplus Móvil, teller windows, and other banks.
• GLAMM by President's Club Credit card launched in November 2023 directed at independent women, entrepreneurs, or executives, as part of the President's Club loyalty program.
• Emprende Plus / Emprende Mujer Financial solutions designed for entrepreneurs with preferential interest rates for women entrepreneurs as established by the National Executive, supporting productive activity development and positive-impact projects.
• Títulos de Cobertura Nominee investment instruments in local currency placed at 100% of nominal value as determined by the Central Bank of Venezuela. These instruments are non-negotiable except for early redemption or cancellation operations.
• Depósito a Plazo Fijo Investment instrument with a term greater than thirty continuous days featuring automatic renewal at the prevailing rate, generating interest at a fixed annual rate paid at maturity.
• Soluciones Profesionales Banking ecosystem for professionals offering accounts in local and foreign currency, contactless debit cards, national credit cards, financing options, international reloadable cards for purchases abroad and online, merchant collection tools, preferential attention, and training through Bplus.
• Platea Comprehensive financial solution for adults 65 years and older combining banking products and services covering health, training, entertainment, and quality of life needs, including accounts in local and foreign currency, contactless debit cards, competitive-limit credit cards, preferential telephone and WhatsApp customer service, and access to exclusive partner establishments.
• Integraciones APIs Banking APIs enabling enterprise clients to integrate payment validation, transfer validation, transaction notifications, account balance queries, and account statement access directly into their business systems, with direct or technology-partner connectivity.

Segments6 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Universidad Metropolitana (UNIMET)coreStrategic or Co-development PartnerStrategic alliance to promote financial education and national development. Provides differentiated business experiences for UNIMET students, clients, entrepreneurs, Banplus employees and general community. Conducts academic financial activities including lectures, conferences, workshops and practices.
• SuperateccoreStrategic or Co-development PartnerPartnership with social development organization that offers opportunities through technological, human, labor and entrepreneurship training. Joint initiatives include talent recruitment through specially designed training programs such as Administration and Services Program and Labor Training Module.
• Fundación Alzheimer de VenezuelaminorStrategic or Co-development PartnerSocial responsibility partner receiving support through Banplus Voluntariado Plus program. Employees volunteer at foundation events and activities.
• Hospital Ortopédico InfantilminorStrategic or Co-development PartnerSocial responsibility partner receiving support through Banplus Voluntariado Plus program. Employees participate in hospital visits and support activities.
• Jon Aizpúrua (Author)minorOthersAuthor partnership for production of digital cultural publications including 'Dichos y Hechos' (2012), 'Frases que han Hecho Historia' (2013), and 'Seudónimos en la Historia' (2014).
• Miguel Delgado Estévez (Maestro)minorOthersMusical producer and director of the annual Banplus Musical Calendar editions, including audio narrations and interpretations with invited choruses and singers.
• CENCOEX (Centro Nacional de Comercio Exterior)coreTechnology or IntegrationAs an Authorized Exchange Operator (OCA), Banplus works with CENCOEX for processing export-related currency sales equivalent to 20% of FOB value of each invoice. Reviews documentation for closing folders to be delivered to CENCOEX demonstrating foreign exchange sales.
• Banco Central de Venezuela (BCV)coreOthersRegulatory partnership for foreign exchange operations. All currency buying/selling through mechanisms including electronic intervention, exchange desk, and retail operations are conducted under BCV guidelines and exchange rates.

Scale indicators4 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Bancamiga: Bancamiga is a Venezuelan universal bank that has invested heavily in digital and API-driven services. Directly comparable to Banplus on universal bank licensing, fintech-leaning digital strategy, and enterprise API offerings.
• Banco Sofitasa: Banco Sofitasa is a Venezuelan universal bank with retail and commercial operations. Comparable to Banplus as a private universal bank operating in similar Venezuelan market segments.
• Banco Exterior: Banco Exterior is a Venezuelan universal bank serving retail and corporate clients. Comparable to Banplus as a private universal bank with a similar nationwide branch and digital offering.
• Banco Plaza: Banco Plaza is a Venezuelan universal bank providing retail and corporate banking services. Comparable to Banplus on universal banking license and Venezuelan market focus.
• Banco Nacional de Crédito (BNC): BNC is a Venezuelan private universal bank offering retail, commercial, and digital banking. Closely comparable to Banplus on universal bank status, mid-to-large scale, multi-segment product set, and digital channels.
• Banesco Banco Universal: Banesco is one of Venezuela's largest private universal banks offering retail, commercial, and digital banking nationwide. Directly comparable to Banplus as both are SUDEBAN-licensed universal banks serving consumers and corporates in Venezuela.
• Banco Mercantil: Mercantil is a leading Venezuelan private universal bank with broad retail and corporate banking services. Comparable to Banplus on universal banking license, multi-segment offering (personas/empresas), and nationwide branch coverage.

Emerging players

• Banco Activo: Banco Activo is a smaller Venezuelan bank with a digital and retail focus. Comparable to Banplus as a Venezuelan private bank, though smaller and more digital-native, positioning it as an emerging competitor.
• 100% Banco: 100% Banco is a Venezuelan bank with a strong digital orientation. Comparable to Banplus on retail banking and digital channels, but smaller and more digitally focused, making it an emerging player.

Broad incumbents

• Banco Provincial (BBVA): Banco Provincial is a BBVA-affiliated Venezuelan universal bank with extensive retail and corporate footprint. Comparable to Banplus as a universal bank but operates at a much larger scale under a global banking parent, making it a broad incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/banplusonline
• Facebookfacebook.com/BanplusOnLine

Revenue estimate

Valuation estimate

Number of profiles

Profiles27 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Banplus Banco Universal