LeakSafe
LeakSafe Solutions Ltd. is a UK-based specialist supplier of IoT-enabled water leak detection and prevention systems — combining motorized shut-off valves, flow sensors, detection tape, and cloud-based alerting — for residential property owners, commercial property managers, construction contractors, and educational institutions across the UK and Europe.
- Company typePrivate
- Founded2012
- HeadquartersMaidstone, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What LeakSafe does
LeakSafe Solutions Ltd. is a UK-based specialist provider of IoT-enabled water leak detection and prevention systems, founded in 2012 and headquartered in Maidstone, Kent. The company designs and sells a portfolio of hardware products — WaterSwitch, xFlow, WaterTapp, WaterHub, WaterHub+, WaterHub Pro, WaterComm, and HeatComm — that combine motorized shut-off valves, flow meters, moisture-sensing detection tape, and cloud-based monitoring with multi-channel alerting (SMS, email, push notifications). Connectivity options span Vodafone NB-IoT, Sigfox LPWAN (via Heliot Europe), and Wi-Fi, allowing deployment in environments where on-site Wi-Fi is unreliable, including historic and heritage buildings. Products carry WRAS, BRE-tested, BREEAM, and Joint Code of Practice (JCOP) certifications relevant to UK water-fittings regulations and construction-site compliance.
The company operates a hybrid revenue model combining hardware sales, professional installation and survey services delivered through a nationwide approved-installer network, and recurring revenue from remote monitoring subscriptions and annual maintenance/support contracts. GTM is primarily sales-led and channel-led: direct outreach to property owners, commercial property managers, and construction contractors; preferred-supplier arrangements with major UK commercial insurers and brokers (AXA, Chubb, Hiscox, Zurich, Marsh, Lockton, Howden, Plum, Covea) who recommend LeakSafe as risk mitigation; and partnerships with main contractors and M&E contractors for construction-phase installation. Customer segments span residential property owners, commercial property (offices, hotels, student accommodation, multi-unit residential), construction contractors, social housing providers, and educational institutions.
LeakSafe is privately held with no disclosed venture capital or private equity backing, 11-50 employees, and operations claimed throughout the UK and Europe. Leadership includes Michael Wakley as CEO and Andy Welch as Business Development Director. The company maintains a content-driven marketing approach with case studies, articles in insurance and FM trade press, and active LinkedIn/Facebook/YouTube channels.
LeakSafe firmographics
Firmographics- Name
- LeakSafe
- Legal name
- Leaksafe Solutions Ltd.
- Website
- https://leaksafe.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- LeakSafe Solutions Ltd. is a UK-based specialist supplier of IoT-enabled water leak detection and prevention systems — combining motorized shut-off valves, flow sensors, detection tape, and cloud-based alerting — for residential property owners, commercial property managers, construction contractors, and educational institutions across the UK and Europe.
- Ownership category
- akta.pro rank
LeakSafe industry classification
Industry- Product category
- Water Leak Detection and Prevention Systems
- NAICS
- Totalizing Fluid Meter and Counting Device Manufacturing (334514), Fluid Power Valve and Hose Fitting Manufacturing (332912), Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Gaskets, Packg & Sealg Devices & Rubber & Plastics Hose (3050), Instruments For Meas & Testing Of Electricity & Elec Signals (3825)
- akta.pro primary industry
- Water Leak Detection & Smart Shutoff Valve Systems (HSAHAGAA)
- akta.pro secondary industries
- Home Safety & Water Management (Smoke/CO, Leak Detection, Shutoff Valves) (HSAPAQAH), Environmental Monitoring (Water Leak/Freeze/Gas) Services (HSAHAAAK), Water Management, Leak Detection & Smart Plumbing (HSAPAPAL), Commercial/Residential Building Water Management & Leak Analytics Services (HSAHAGAK)
Keywords
Where LeakSafe is headquartered
LocationHeadquarters
- HQ city
- Maidstone
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
LeakSafe business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Supply Chain, Operations, Personnel, Marketing or Sales
Revenue model
- Hardware Sales: Sale of leak detection devices including WaterSwitch, xFlow, WaterTapp, WaterHub, WaterHub+, WaterComm, and HeatComm. These include control panels, shut-off valves, flow meters, and leak detection tape.
- Installation Services: Nationwide installation service by Leaksafe approved installers including site surveys, project management, and end-to-end service for both residential and commercial properties.
- Remote Monitoring and Notifications: Subscription to notification service that sends SMS and/or email alerts when leaks are detected. Includes daily 'heartbeat' monitoring of battery levels, temperature, and humidity.
- Annual Maintenance and Support: Annual system check and battery change service, support packages, and out-of-hours remote support options.
- Survey Services: Desk surveys and on-site surveys to provide equipment costs, indicative installation costs, detailed reports with recommendations and costs for both residential and commercial properties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Quote-Based Pricing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
LeakSafe product offering
Product offeringCore offering
LeakSafe designs, supplies, and installs IoT-enabled water leak detection and prevention systems for residential, commercial, and construction properties. Their product range includes automatic shut-off valves, multi-zone detection panels, flow monitoring sensors, and moisture-sensing tape connected via NB-IoT, Sigfox, or WiFi with SMS, email, and app-based alerts. They also provide nationwide installation services, surveys, and ongoing monitoring subscriptions.
Differentiator
Problem solved
Functional benefit
Products and services
- WaterSwitch Automatic water shut off system with localised leak detection. Features a WRAS approved motorised ball valve, wireless on/off switch, and leak detection tape that detects drips from pipes or appliances and automatically closes the valve. Designed for property owners seeking protection from burst pipes and water leaks.
- xFlow Water flow monitoring system with automatic shut off for construction sites and properties where individual zone detection is not possible. Monitors total water flow and identifies leaks by detecting abnormal usage patterns against programmed thresholds. BREEAM compliant and meets Joint Code of Practice.
- WaterTapp App-based water shut off system with leak detection. Allows remote water on/off control via smartphone app, displays daily water meter readings, and supports leak notifications. Optional connection for two leak detection tapes.
- WaterHub 6-zone leak detection system with shut-off valve and notification capabilities. Detects leaks in key risk areas and automatically closes water supply when leak detection tape gets wet. Designed for multi-zone residential and commercial monitoring.
- WaterHub+ 4-zone leak detection system with flow monitoring, automatic shut off, and notification. Features unoccupied protection that shuts off water if no flow is detected for 24 hours. Designed for apartments and residential properties with reliable Sigfox LPWAN connectivity.
- WaterComm Automatic leak notification system that monitors for water leaks and sends alerts via SMS, email, or app notifications without automatic shut-off capability. Uses NB-IoT, Sigfox, or WiFi connectivity and leak detection tape in high-risk areas.
- HeatComm Leak detection system for underfloor and sealed heating systems. Battery-powered digital pressure gauge connected to NB-IoT, Sigfox, or WiFi communications device that detects pressure drops indicating leaks in sealed heating circuits.
- WaterHub Pro Advanced smart water monitoring and leak detection system available in three configurations: Type A (8-zone monitoring with smart notifications), Type B (manual/automatic shut off with 6-zone monitoring), and Type C (adds flow monitoring and unoccupied protection). Suitable for pipe sizes up to 28mm and uses Vodafone NB-IoT connectivity.
- Installation Services Nationwide installation service delivered by LeakSafe-approved contractors carrying required insurance, health and safety accreditation, and Safe Contractor status. Includes site surveys, project management, and end-to-end installation for residential and commercial properties.
- Remote Monitoring and Notifications Subscription Subscription service providing SMS and/or email alerts when leaks are detected, plus daily heartbeat monitoring of battery levels, temperature, and humidity for installed LeakSafe systems.
- Annual Maintenance and Support Annual system check and battery change service, support packages, and out-of-hours remote support options for installed LeakSafe systems.
- Survey Services Desk surveys and on-site surveys providing equipment costs, indicative installation costs, and detailed reports with recommendations for residential and commercial properties.
Quantifiable outcome
- £1.04 billion annual water damage cost in UK (ABI 2024) that LeakSafe's systems help prevent
- +4 more outcomes
Companies that use LeakSafe
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
LeakSafe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability2 records
Feature9 records
LeakSafe partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Heliot EuropecoreHeliot Europe, a UK and European Sigfox operator and independent IoT network provider, partnered with LeakSafe to enable IoT-based water leak detection, prevention, and management through LeakSafe's WaterSwitch and WaterComm devices. The partnership leverages Heliot's Sigfox LPWAN connectivity to provide reliable, low-power communication for leak detection systems that doesn't depend on resident Wi-Fi.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
LeakSafe competitors and assessment
Company assessmentBroad incumbents
- Gutermann: Global provider of acoustic water leak detection and network monitoring solutions; overlaps with LeakSafe on detection technology but is weighted toward municipal/utility buyers rather than property owners.
- Reliance Valves: Established UK manufacturer of pressure, safety, and shut-off valves including leak-prevention solutions for residential and commercial plumbing — overlaps with LeakSafe's shut-off valve and water management offering.
- Phyn: Smart water monitoring platform (under Belkin/Linkys) offering AI-driven leak detection and auto shut-off; competes with LeakSafe's flow-monitoring products but at a broader consumer/SMB scale and with greater marketing reach.
- Grohe Sense / Grohe: Major European sanitary brand with a Grohe Sense smart water leak detection and shut-off product line; competes with LeakSafe on premium residential and hospitality deployments.
- Honeywell Lyric Leak Detector: Honeywell's connected water leak detection devices serve residential and light-commercial customers; competes primarily at the consumer end of LeakSafe's market.
Direct peers
- Waterguard: UK-based leak detection and water management solutions provider for residential, commercial, and new-build construction — directly competes across LeakSafe's three core customer segments.
- LeakBot: UK-based smart water leak detection specialist, also distributed heavily via UK insurer partnerships (e.g., Aviva, Direct Line) — the closest direct competitor to LeakSafe on product, geography, and go-to-market.
- FloLogic: US-based automatic water shut-off system with leak detection for residential and light-commercial properties — directly comparable on product architecture (automatic shut-off + flow monitoring) though operating in a different geography.
- Aquilar: UK specialist in water leak detection and flood prevention systems for commercial and residential properties, with overlap in installer-network distribution and insurer-led demand.
Regional players
- i20 Water (i2O Water): Smart water network management provider focused on pressure and leakage control for water utilities; a thematic peer rather than direct competitor, given the utility vs. end-customer divide but shared water-loss problem space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
LeakSafe social profiles
Digital presenceLeakSafe compliance and trust
Trust signalCompliance4 records
LeakSafe financial estimates
Financial estimateRevenue estimate
Valuation estimate
LeakSafe leadership team
Management profileNumber of profiles
Profiles2 records
LeakSafe funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LeakSafe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LeakSafe
What does LeakSafe do?
LeakSafe designs, supplies, and installs IoT-enabled water leak detection and prevention systems for residential, commercial, and construction properties. Their product range includes automatic shut-off valves, multi-zone detection panels, flow monitoring sensors, and moisture-sensing tape connected via NB-IoT, Sigfox, or WiFi with SMS, email, and app-based alerts. They also provide nationwide installation services, surveys, and ongoing monitoring subscriptions.
Is LeakSafe a public or private company?
LeakSafe is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was LeakSafe founded?
LeakSafe was founded in 2012. It employs 11 to 50 people.
Where is LeakSafe based?
LeakSafe is headquartered in Maidstone, United Kingdom, in the Europe region.
How does LeakSafe make money?
Five revenue lines are on record. Hardware Sales are the primary driver. The others are installation Services, remote Monitoring and Notifications, annual Maintenance and Support and survey Services.
Who are LeakSafe's main competitors?
Broad incumbents on record are Gutermann, Reliance Valves, Phyn, Grohe Sense / Grohe and Honeywell Lyric Leak Detector. Direct peers are Waterguard, LeakBot, FloLogic and Aquilar. i20 Water (i2O Water) is listed as a regional player.
Does LeakSafe have an API?
No public API is recorded for LeakSafe.
What industry is LeakSafe in?
LeakSafe's product category is Water Leak Detection and Prevention Systems. Its primary akta.pro industry code is HSAHAGAA, Water Leak Detection & Smart Shutoff Valve Systems, with a secondary code of HSAPAQAH, Home Safety & Water Management (Smoke/CO, Leak Detection, Shutoff Valves). Its NAICS code is 334514 and its SIC code is 3823.