New Hope Home Care

Name

New Hope Home Care

Legal name

New Hope Home Care

Website

https://www.newhopehomecr.com/

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB)

akta.pro secondary industries

Dementia & Alzheimer’s Respite Care (HSABAGAF), Memory Care Respite (Short-Term) (HSABAEAD), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Live-In Respite Care (Multi-Day) (HSABAGAC), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)

Keywords

• In-home care services
• Elder care
• Non-medical home care
• Senior care assistance
• Respite care services

Headquarters

HQ city

Upper Darby

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Private Pay / Out-of-Pocket: Direct payment from clients using various methods including debit cards, major credit cards. Alternative payment option for patients whose costs are not covered by insurance providers.
2. Insurance Billing: Revenue from accepted insurance providers including Medicaid Waiver, Long-Term Care Insurance, and Veterans Pay benefits.
3. Service Packages: Various care packages including Homemaker/Companion packages, Personal Care Aides, Dementia & Alzheimer's Care, and Respite Care/Live-In services with hourly or daily rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

New Hope Home Care provides non-medical in-home care services to seniors and individuals needing extra support, allowing them to remain in their homes rather than moving to care facilities. The company delivers hourly, daily, live-in, respite, specialized (Alzheimer's, Parkinson's, stroke, cancer, hospice), and hospital-to-home transition care through screened W-2 caregiver employees. Services are available across five Pennsylvania counties (Delaware, Philadelphia, Chester, Bucks, and Montgomery).

Product overview

New Hope Home Care offers non-medical in-home care services through a unified service portfolio. The core offerings include Hourly Care (flexible as-needed assistance), Daily Care (24/7 continuous monitoring), Respite Care (temporary family caregiver relief), Specialized Care (for Alzheimer's, Parkinson's, stroke recovery, cancer, and hospice patients), Live-In Care (round-the-clock residential care), and Hospital to Home (post-discharge transition support). These services are delivered by vetted, screened caregivers and are available across Delaware, Philadelphia, Chester, Bucks, and Montgomery counties in Pennsylvania. Payment options include private pay, long-term care insurance, Medicaid waiver, and veterans' benefits.

Differentiator

Problem solved

Functional benefit

Products and services

• Hourly Care Flexible in-home care available on an hourly or as-needed basis, allowing clients to manage personal schedules with caregivers providing assistance when needed.
• Daily Care 24/7 around-the-clock care providing comprehensive monitoring, companionship, and community engagement for older adults who need continuous support.
• Respite Care Temporary care services that provide family caregivers relief from full-time caregiving duties, arranged on a contract-free basis with flexible scheduling.
• Specialized Care Advanced in-home care for clients with specific medical conditions including Alzheimer's and dementia care, Parkinson's care, post-stroke care, special needs care, cancer care, and hospice care.
• Live-In Care Comprehensive around-the-clock care with caregivers living in the client's home, offering personalized one-on-one support with companionship and daily activity assistance.
• Hospital to Home Transition care service supporting clients moving from hospital or rehabilitation facilities back to home, including transportation, medication reminders, and emotional support during the critical first 72 hours.

Quantifiable outcome

• 97% client satisfaction rate
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor.

• PA Wellness and HealthminorGTM or Marketing PartnerAccepted insurance provider listed on the company's website. Clients with PA Wellness and Health coverage can use their insurance to cover home care services.
• Keystone FirstminorGTM or Marketing PartnerAccepted insurance provider listed on the company's website. Clients with Keystone First coverage can use their insurance to cover home care services.
• UPMC Community Health ChoicesminorGTM or Marketing PartnerAccepted insurance provider listed on the company's website. Clients with UPMC Community Health Choices coverage can use their insurance to cover home care services.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Bayada Home Health Care: Large, multi-state home health and personal care provider with a strong Pennsylvania presence offering hourly, live-in, and specialty in-home care — directly comparable service portfolio and payer mix to New Hope Home Care.
• Home Instead Senior Care: National senior home care franchise with personal care, dementia care, and respite services; comparable in scope of in-home elder services and franchise-affiliated operations, even though New Hope is independent.
• BrightStar Care: Franchised home care and medical staffing provider offering companion, personal, and skilled care — overlaps on hourly, live-in, and dementia/specialty care with similar free-consultation GTM motion.
• Visiting Angels: National franchise focused on senior in-home care including Alzheimer's/dementia, respite, and live-in care; directly comparable elder-care service stack and franchise-style geographic model.
• Comfort Keepers: Franchised in-home care provider offering personal care, companionship, respite, and dementia care — comparable non-medical elder care positioning and multi-channel referral acquisition.

Broad incumbents

• Amedisys: Public home health and hospice operator with Pennsylvania footprint; overlaps on home-based care delivery and Medicaid/Medicare reimbursement relationships but at vastly greater scale and clinical complexity.
• Encompass Health: Large home health and hospice operator with skilled nursing and rehabilitation services in PA; broader portfolio but serves similar patients transitioning from hospital to home.
• Help at Home: Large personal care services provider focused on Medicaid waiver populations across multiple states; comparable payer mix (waiver/Medicaid) and personal-care service model, but at significantly greater scale.

Regional players

• Penn Medicine Home Health: Hospital-affiliated home health agency serving the greater Philadelphia region with skilled and post-acute services; competes for hospital-to-home referrals in New Hope's core counties.
• Caregivers America: Pennsylvania-based home care agency offering personal care, respite, and companionship services; direct regional peer competing for the same Philadelphia-metro private-pay and waiver clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/newhopehomecr
• Facebookfacebook.com/newhopehomecare
• Instagraminstagram.com/newhopehomecr
• LinkedInlinkedin.com/company/new-hope-home-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hope Home Care