What Integration does

Integration Co., Ltd. (株式会社インテグレーション) is a privately held Japanese IT services firm founded in 2004 and headquartered in Hakata, Fukuoka, with 46 group employees and five offices across Fukuoka, Tokyo, Osaka, and Kagoshima. The company develops fully custom (made-to-order) AI systems for medium-to-large Japanese enterprises, combining generative AI, RPA/software robots, NLP-based chatbots, and custom core business/ERP systems, delivered as one-stop projects spanning planning, design, build, deployment, and continuous improvement. Its primary differentiator is a multi-vendor, technology-agnostic integration posture combined with an April 2024 research partnership with the University of Tokyo's Matsuo-Iwasa Laboratory, which is positioned to feed cutting-edge academic AI into client engagements.

The firm operates four additional business lines alongside the AI development core. System Integration services cover office networks (NAS, Wi-Fi, VPN), OA equipment, business phones, and physical security (surveillance, access control). Internet Services span web design, e-commerce, hosting, VPN/remote access, SEO, and digital marketing. Broadband Services resell and install multiple carrier lines (Integration Hikari, NTT Flets, Softbank, au, BBIQ) to approximately 30,000 households in managed apartment buildings, and the firm runs the BIZ-POINT rental office brand across three locations in Fukuoka and Kagoshima.

Revenue mechanics are a mix of project-based custom AI/SI professional services, hardware sales, recurring broadband subscriptions, and managed office rentals, with no public pricing. Go-to-market is direct enterprise field sales with proposal-based engagement, supplemented by ISP/carrier channel partnerships for broadband and physical retail locations for rental offices. The capital base is ¥80M JPY built through three internal capital increases (2008, 2014, 2019) with no external venture or private equity investors identified; the company is founder/management-owned. The most recent strategic signal is the 2024 pivot to AI: a Tokyo University research partnership, a division rename to Cutting-edge AI System Development, and senior leadership appointment aligned to the same research group.

Name

Integration

Legal name

株式会社インテグレーション

Website

https://integration.ne.jp

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Integration is a private Japanese IT firm that develops custom (made-to-order) AI systems and provides multi-vendor system integration, internet, and broadband services to Japanese enterprises and approximately 30,000 managed-apartment households across Fukuoka, Tokyo, Osaka, and Kagoshima.

Ownership category

akta.pro rank

Product category

Enterprise AI & System Integration Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Digital Workplace & Collaboration Integration (BPAEAAAM)

Keywords

• Custom AI development
• System integration services
• IT infrastructure consulting
• Broadband internet services
• Digital transformation solutions

Headquarters

HQ city

Hakata

HQ country

Japan

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. AI Systems Development: Custom AI system development services including planning, design, development, and ongoing improvement/maintenance. Provides fully bespoke AI solutions for enterprise clients.
2. System Integration: Office network infrastructure consulting and maintenance, OA equipment sales and maintenance, security systems sales and maintenance.
3. Internet Services: Website development, web applications, mobile solutions, VPN services, hosting, SEO, and web advertising services.
4. Broadband Services: Internet line sales and installation services for various carriers (Integration Hikari, NTT Flets, Softbank, au, BBIQ). Provides broadband services to approximately 30,000 households in managed apartment buildings.
5. Rental Office (BIZ-POINT): Rental office space operation and management at multiple locations in Fukuoka and Kagoshima.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Integration is a Japanese multi-vendor IT services company that develops fully custom (made-to-order) AI systems for enterprise clients under its "Cutting-edge AI System Development" division, while also delivering system integration, internet/web services, broadband ISP, and rental office services. Its core enterprise offering is built around bespoke AI solutions (AI platforms, RPA, chatbots, core business systems) developed from scratch to client specifications, supported by a research partnership with the University of Tokyo Matsuo-Iwasa Laboratory.

Product overview

Integration operates as a comprehensive multi-vendor provider offering custom AI and IT solutions across five business segments. The core offering is enterprise AI system development (法人向け最先端AIシステム開発事業), which produces fully customized (made-to-order) AI solutions including AI platform systems, RPA/software robots, and chatbots for enterprise digital transformation. Supporting this are system integration services (servers, storage, security systems, OA equipment, business phones, surveillance systems), internet services (web development, e-commerce, VPN, hosting), broadband services (ISP for ~30,000 apartment households), and BIZ-POINT rental offices in Fukuoka and Kagoshima. The company functions as a custom development firm rather than a SaaS platform, with all solutions designed and built to order for individual client requirements.

Differentiator

Problem solved

Functional benefit

Brands

• BIZ-POINT: Rental office service operated by the company, with locations in Fukuoka Hakata Ekimae, Fukuoka Tenjin, and Kagoshima.

Products and services

• Enterprise DX Promotion Services (法人向けDX推進サービス) A comprehensive enterprise digital transformation service that delivers fully custom (made-to-order) AI solutions for Japanese enterprises, including AI platform systems, RPA/software robots, chatbot solutions, and custom core business management systems with ERP-style functionality. Solutions are designed from zero around each client's specific business workflows, data environment, and organizational structure, covering planning, design, development, deployment, ongoing improvement, and maintenance.
• System Integration Services (システムインテグレーションサービス) Vendor-neutral multi-vendor system integration covering office network infrastructure (NAS, Wi-Fi, VPN, internal/external networks), OA equipment sales and maintenance (PCs, remote work systems, multifunction devices, business phones), and security systems (surveillance cameras, access control, fire and security sensors). Combines best-of-breed hardware and software from multiple manufacturers without lock-in to a single vendor.
• Internet Services (インターネットサービス) Professional internet and web services suite including website design and development, e-commerce support, mobile and application development, VPN services, remote access solutions, groupware support, Wi-Fi/LAN infrastructure deployment, internet connectivity, hosting, SEO services, and digital marketing support for enterprise clients.
• Subsidy Application to Operational Support Services (各種補助金申請から運用支援サービス) End-to-end four-step service that combines a tailored system proposal, subsidy application support via partner consultants, introductions to partner banks for bridge financing, and post-implementation operational support including maintenance and call center services for small and medium businesses.
• Broadband Services (ブロードバンドサービス) ISP and broadband internet services including reselling and installation of internet connections from multiple carriers (Integration Hikari, NTT Flets, SoftBank, au, BBIQ) for managed apartment properties, with customer support serving approximately 30,000 households.
• BIZ-POINT Rental Office Services (レンタルオフィス BIZ-POINT事業) Rental office space operations under the BIZ-POINT brand at three locations in Fukuoka (Hakata Ekimae and Tenjin) and Kagoshima, providing flexible workspace for small businesses, entrepreneurs, and individual tenants.

Quantifiable outcome

• AI development productivity equivalent to 300-400 people with 46 employees through advanced AI technology adoption
• +1 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Tokyo University Matsuo-Iwasa Laboratory (東京大学大学院 松尾・岩澤研究室)coreStrategic or Co-development Partner · 1 April 2024Strategic research partnership with Japan's leading AI research laboratory. Provides access to world-leading AI academic knowledge for real-world business implementation. The company has reorganized its software development division into the Advanced AI Systems Development Division to immediately apply cutting-edge AI research to client projects.
• Yamada Denki GroupminorChannel Partner/ Reseller/ DistributorOutsourced service contract for telecommunications operations, established April 2014 when launching new telecommunications business operations.

Scale indicators5 records

Recent moves17 records

Expansion highlights6 records

Emerging players

• Preferred Networks: Japan-based advanced AI research and development company, closely tied to academic AI labs and providing custom AI solutions to industrial customers. Comparable as a Japanese custom AI system developer with academic affiliations, though operating at a much larger scale.
• Sakana AI: Tokyo-based AI research and product company with strong academic ties, focused on foundation models and applied AI for Japanese enterprises. Comparable as a Japanese AI specialist with academic lineage, though venture-funded and product-oriented.

Broad incumbents

• NTT Data: Japan's largest system integrator offering end-to-end IT services, custom systems, cloud, and AI services to large enterprises and the public sector. Comparable as a custom enterprise AI/SI provider, but operating at vastly greater scale and breadth.
• Fujitsu: Global Japanese IT services giant providing custom enterprise systems, AI platforms, and managed services. Comparable in custom systems and AI delivery to enterprise customers, but with global scale and productized AI offerings.
• SoftBank (AI/DX business): Telecom and technology conglomerate with significant Japanese enterprise AI and digital transformation service offerings, including custom AI implementations for corporate clients. Comparable as a Japanese enterprise AI/DX provider, though at a vastly larger scale and as part of a telecom platform.

Direct peers

• Otsuka Corporation: A major Japanese multi-vendor system integrator and IT services company offering network infrastructure, OA equipment, software, and business solutions to mid-market and enterprise customers. Closely comparable to Integration's multi-vendor SI and DX promotion model.
• BIPROGY (formerly Nihon Unisys): Mid-to-large Japanese SI providing custom system development, cloud, AI/RPA, and managed services to corporate and public-sector clients. Comparable in custom enterprise systems integration and AI/DX service delivery.
• NS Solutions (Nippon Steel Solutions): Japanese SI firm providing custom system integration, AI/data analytics services, and digital transformation consulting to large enterprises. Comparable as a Japan-focused custom systems and AI integrator serving the enterprise market.
• TIS Inc. Japanese IT services group offering custom system development, business process outsourcing, and DX/AI consulting. Comparable in custom enterprise system development with a focus on Japan-domestic corporate customers.

Regional players

• Tokyo Electron Device: Japan-focused technology distributor and SI providing custom embedded systems, network infrastructure, and AI/semiconductor solutions. Comparable as a Japan-domestic multi-vendor technology integrator serving enterprise and R&D customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integration