Policum

What Policum does

Policum Berlin MVZ GmbH is a privately held multi-specialty outpatient healthcare provider operating 9 Medical Care Centers (Medizinische Versorgungszentren, MVZs) across 3 Berlin districts (Fennpfuhl, Friedenau, Friedrichshain) as part of the Sanecum Gruppe, a Germany-wide physician-led ambulatory network. The company delivers care across 16 medical disciplines including general medicine, cardiology, gastroenterology, neurology, orthopedics, ophthalmology, psychiatry, psychotherapy, pediatrics, and dentistry, employing approximately 200 staff and handling approximately 200,000 treatment cases per year. Self-described as 'einer der größten ambulanten Gesundheitsversorger im ärztlichen Verbund' (one of the largest outpatient care providers in a physician network), Policum combines in-person MVZ care with a telemedicine platform (policum-online.berlin, launched 2024) and a newly established Radiology department at Fennpfuhl (2025).

The underlying technology stack includes a modern Arztinformationssystem (doctor information system), the medflex GmbH digital communication suite for secure messaging, video consultations, and AI-assisted patient chat, third-party appointment booking integrations (Samedi, Jameda), and self-hosted Matomo analytics with IP anonymization and Do Not Track compliance for privacy-regulated visitor tracking. The Clinical Studies Center operates under DIN ISO 9001:2008 certification by TÜV and conducts Phase II-IV trials under GCP standards. Policum generates revenue from four streams: statutory health insurance (GKV) reimbursements, private health insurance (PKV) services billed under GOÄ, self-pay IGeL services (dental prophylaxis €59-150, OCT eye exams, travel medicine, colonoscopy, etc.), and clinical trial partnerships with pharmaceutical sponsors via the Sanecum network.

Go-to-market is direct-to-consumer: patients self-select via online booking on Samedi/Jameda, walk-in urgent care through the TSS Akuttermin channel, and video consultation through policum-online.berlin. The customer base is the general Berlin population across all insurance categories (GKV, PKV, self-pay) and age groups, segmented horizontally rather than by clinical condition. Pricing is partially publicly disclosed for IGeL services and PKV-billed services under GOÄ, while statutory services are reimbursed at insurer-negotiated rates. Administrative support, billing, and procurement are centralized through professional service units, allowing physicians to focus on clinical care.

Name

Policum

Legal name

Policum Berlin MVZ GmbH

Website

https://policum.berlin

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Policum Berlin MVZ GmbH operates 9 outpatient medical care centers across three Berlin districts as part of the Sanecum Gruppe physician-led network, delivering multi-specialty care across 16 disciplines to statutory, private, and self-paying patients.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

Keywords

• Outpatient medical care
• Multi-specialty clinic
• Preventive health services
• Telemedicine consultations
• Clinical trial services

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Statutory Health Insurance (GKV) Services: Core revenue from panel physician services covered by German statutory health insurers. Services include primary care, specialist consultations, diagnostic procedures, and treatments across 16 disciplines.
2. Private Health Insurance (PKV) Services: Private patient services billed under GOÄ (Gebührenordnung für Ärzte). PKV covers costs for most treatments, often fully for dental prophylaxis and other services.
3. Individuelle Gesundheitsleistungen (IGeL) — Self-Pay Services: Self-pay services not covered by statutory insurance, including dental prophylaxis (from €59-150), Zahnschmuck (€25), colonoscopy with CO2, OCT eye examination, allergy testing, acupuncture, and travel medicine consultations (from €30-51).
4. Clinical Trial Services: Revenue from conducting clinical studies (Phase II-IV) in cooperation with pharmaceutical partners, research institutions, and the Sanecum group. Studies are conducted per GCP standards and ISO 9001:2008 certified processes.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Policum operates a network of 9 outpatient medical care centers (Medizinische Versorgungszentren) across 3 Berlin districts, delivering multi-specialty ambulatory care across 16 medical disciplines including general medicine, cardiology, gastroenterology, ophthalmology, ENT, neurology, orthopedics, pediatrics, psychiatry, psychotherapy, pain therapy, and dental medicine. Services are billed to German statutory health insurers (GKV), private insurers (PKV) under GOÄ, or paid out-of-pocket by patients for IGeL self-pay offerings; the network also runs a Clinical Studies Center for Phase II–IV trials and a telemedicine platform for video consultations.

Product overview

Policum is a network of three outpatient medical care centers (Medizinische Versorgungszentren) in Berlin's Fennpfuhl, Friedrichshain, and Friedenau districts, operating as part of the Sanecum group. The core offering is multi-specialty outpatient care across 16 medical disciplines (General Medicine, Ophthalmology, Diabetology, Gastroenterology, ENT, Cardiology, Pneumology, Neurology, Orthopedics, Osteology, Osteopathy, Pediatrics, Psychiatry, Psychotherapy, Pain Therapy, and Dental Medicine). The offering includes preventive health services (acupuncture, allergy testing, health checkups 35+, vaccinations), diagnostic services (OCT eye exams, FeNO measurements, colonoscopy, bone density measurements), dental prophylaxis and treatments, mentalization-based therapy, and procain-base infusion therapy. Telemedicine is delivered via the policum Online platform enabling video consultations. The Clinical Studies Center conducts Phase II-IV trials. A new Radiology department at Fennpfuhl provides MRI, CT, X-ray, and cardiac CT imaging.

Differentiator

Problem solved

Functional benefit

Products and services

• Multi-Specialty Outpatient Care (Medizinische Versorgungszentren)

Quantifiable outcome

• 200,000 treatment cases per year across 200+ staff and 9 medical centers
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Sanecum GruppecoreStrategic or Co-development PartnerPolicum Berlin is part of the Sanecum Group, a nationwide physician-led outpatient network. The Sanecum group enables shared best practices, research coordination (including clinical trials), purchasing synergies, and the Policum Akademie for staff training. Sanecum describes itself as 'ein deutschlandweites Ärztenetzwerk im Verbund.' The group also provides administrative infrastructure and coordinates health economics research and care research projects across member sites.
• Samedi (External Appointment Booking)coreTechnology or IntegrationSamedi is an external appointment scheduling service used by Policum Berlin for online patient bookings. Patients can book appointments via the Samedi platform for various specialists. Data protection information for Samedi is provided on Policum's website.
• medflex GmbHcoreTechnology or Integrationmedflex GmbH (Reichenaustraße 39a, 78467 Konstanz) provides Policum with a comprehensive digital communication and practice organization platform. Services include patient inquiries, appointment management, secure messenger, video consultations (VSS), a digital telephone assistant, and AI-assisted chat. medflex acts as a data processor under Art. 28 DSGVO. Communication content is auto-deleted after 105 days.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Medicover: Medicover is a pan-European healthcare services group with outpatient clinics across multiple countries including Germany. Comparable as a multi-country operator of multi-specialty ambulatory care centers with similar revenue model mix.

Direct peers

• Helios Ambulant (Fresenius Helios): Helios, the largest hospital operator in Germany, runs an MVZ/outpatient network across multiple cities. It is the most direct comparison point for a hospital-affiliated multi-specialty MVZ group operating at scale in Germany.
• Asklepios MVZ: Asklepios operates hospitals and affiliated MVZs across Germany, including multi-specialty outpatient centers. Directly comparable as a hospital-group-affiliated MVZ network serving statutory and private patients.
• Ameos Group: Ameos is a major private hospital and outpatient care operator in Germany with affiliated MVZs. Comparable as a large German provider of multi-specialty ambulatory services.
• Schoen Klinik MVZ: Schoen Klinik operates specialty hospitals and affiliated MVZs in Germany, including multi-specialty outpatient locations. Comparable as a specialty-focused hospital group with affiliated outpatient clinics.
• Sana Polikliniken / Sana MVZ: Sana Kliniken is one of Germany's largest private hospital groups and operates affiliated MVZs and polyclinics offering multi-specialty outpatient care. Directly comparable in business model and German market positioning.
• SRH Polikliniken: SRH operates a network of polyclinics and MVZs in Germany providing multi-specialty outpatient care. Comparable as a non-hospital-affiliated, multi-location German MVZ group.

Emerging players

• Oberberg Kliniken / Oberberg Health Network: Oberberg operates a growing network of psychiatric and psychosomatic clinics plus affiliated outpatient services in Germany. Comparable for the multi-specialty outpatient and psychotherapy scope, with less scale in primary care than Policum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/policumberlin
• YouTubeyoutube.com/@policum
• Facebookfacebook.com/Policum-MVZ-104362611907657
• LinkedInlinkedin.com/company/policum-mvz-gmbh
• Instagraminstagram.com/policum.berlin

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Policum