Claim Professionals Liability Insurance Company

What Claim Professionals Liability Insurance Company does

Claim Professionals Liability Insurance Company, operating as CPLIC, RRG, is a Vermont-domiciled Risk Retention Group founded in 2004 by the National Association of Independent Insurance Adjusters (NAIIA) to provide professional liability insurance for independent claims adjusters, third-party administrators, umpires, appraisers, and insurance service firms across the United States. The company's core products are Errors and Omissions (E&O) and General Liability insurance written on a claims-made basis, with coverage limits ranging from $500,000 to $15 million and deductibles from $1,000 to $50,000. Supplementary offerings include Employment Practices Liability Insurance (EPLI), Cyber Liability (delivered through a partnership with Scottsdale Indemnity), and a Drone/UAV endorsement. CPLIC's policy form is manuscript and explicitly designed by adjusters for adjusters, with broader coverage terms and fewer exclusions than standard-market E&O (notably no mold or punitive damages exclusions).

The business is structured as an insured-owned mutual: every policyholder must purchase at least one share of stock, and 100% of shareholders are insureds, with dividends paid at Board discretion (first paid in 2016). The Board of Directors and Risk Management Advisory Committees are staffed by executives from established IA firms such as Interwoven Claim Management, Curley Adjustment Bureau, Northern Adjusters, and CJ Hester Inc., embedding industry expertise into governance and underwriting. Underwriting capacity is supported by treaty reinsurance with Swiss Re Americas Corp. (75% quota share of the first $1M, 90% of the second $1M) and facultative reinsurance with Berkley Re up to $5M, providing A+ rated paper for large limits.

CPLIC operates with 11–50 employees and distributes directly through a self-serve online application portal (members.cplic.net), a downloadable PDF application, and a member portal for policy management and payments. The go-to-market combines this digital self-serve motion with industry presence at National and State Adjuster Association events and member referral networks. Pricing is quote-based and annual, with cyber coverage auto-enrolled at $120 per year and a 25% EPLI discount for members. The addressable market is approximately 8,000 U.S. claim professionals, anchored by NAIIA's ~300 members.

Name

Claim Professionals Liability Insurance Company

Legal name

Claim Professionals Liability Insurance Company

Website

https://cplic.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

CPLIC, RRG is a Vermont-domiciled, member-owned Risk Retention Group founded in 2004 by NAIIA that provides claims-made Errors and Omissions, General Liability, EPLI, Cyber, and Drone insurance to independent adjusters, third-party administrators, and claims service firms across the United States.

Ownership category

akta.pro rank

Headquarters

HQ city

Tustin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales

Revenue model

1. E&O Insurance Premiums: Errors and Omissions insurance premiums for independent adjusters and claims professionals, offered on a claims-made basis with limits from $500,000 to $10 million
2. General Liability Insurance Premiums: General liability coverage as a supplement to E&O insurance, covering third-party bodily injury and property damage claims with optional Drone/UAV endorsement
3. Employment Practices Liability Insurance (EPLI) Premiums: Coverage for businesses against claims arising from wrongful acts in the employment process, with limits from $250,000 to $1,000,000 and 25% rate discount for members
4. Cyber Liability Premiums: Cyber liability coverage through Scottsdale Indemnity partnership providing $100,000 limits for privacy regulation violations and security breaches, at $120 annually for base coverage
5. Insurance Premium Financing: Premium financing options provided to members for policy payments, with ACH recurring payment setup and one-time payment portal

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

CPLIC is a member-owned Risk Retention Group that underwrites and issues errors and omissions (E&O) and general liability insurance on a claims-made basis to independent claim adjusters, claims service firms, and third-party administrators across all 50 U.S. states. It supplements those core policies with employment practices liability, cyber liability, and drone/UAV endorsements, and provides member-only risk management advisory services. Coverage is sold directly through an online application portal and member portal, with eligibility requiring the purchase of at least one share of stock.

Product overview

Claim Professionals Liability Insurance Company (CPLIC, RRG) is a member-owned Risk Retention Group established in 2004 by the National Association of Independent Insurance Adjusters (NAIIA). The company provides a portfolio of insurance products designed specifically for claims professionals, independent adjusters, third-party administrators, and insurance service firms. The core offerings are Errors and Omissions (E&O) Insurance and General Liability Insurance, both written on a claims-made basis. These are supplemented by optional add-on coverages including Employment Practices Liability Insurance (EPLI), Cyber Liability Coverage (with limits up to $3 million), and Drone/UAV Endorsements. The company also provides risk management advisory services through industry professional committees. Coverage is available nationwide with limits ranging from $500,000 to $10 million and deductibles from $1,000 to $25,000.

Differentiator

Problem solved

Functional benefit

Products and services

• Errors and Omissions (E&O) Insurance Claims-made professional liability insurance for independent adjusters and claims service firms, covering legal defense costs and damages for alleged negligent acts, errors, or omissions in claim handling (e.g., mistakes in estimating, misleading statements, failure of communication), with limits from $500,000 to $10 million and deductibles from $1,000 to $25,000.
• General Liability Insurance Affordable third-party bodily injury and property damage coverage written with the same limits as the E&O policy, covering incidents such as slip-and-fall on premises or accidental property damage, and available with an optional Drone/UAV endorsement.
• Employment Practices Liability Insurance (EPLI) Coverage protecting businesses from claims arising from wrongful acts in the employment process, including discrimination, harassment, retaliation, and third-party wrongful acts, with limits from $250,000 to $1,000,000 and a 25% rate discount for CPLIC members plus an included HR feature.
• Cyber Liability Coverage Digital risk coverage for costs associated with security breaches, ransomware attacks, and social engineering, offered through Scottsdale Indemnity with $100,000 in base limits at $120 annually and options up to $3 million for members needing higher limits; members are automatically enrolled unless they opt out.
• Drone/UAV Endorsement Optional endorsement extending General Liability coverage to claims arising from work performed using drones/UAVs for business purposes such as inspections.
• Risk Management Services Advisory services for claims professionals, including guidelines and resources covering automotive liability, workers compensation, property, inland marine, fidelity, heavy equipment, TPA claims handling, and dealing with experts, delivered through Risk Management Advisory Committees of industry professionals.

Quantifiable outcome

• Dividends paid to members since 2016
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• National Association of Independent Insurance Adjusters (NAIIA)coreStrategic or Co-development Partner · 1 January 2004NAIIA established CPLIC in 2004 as a Risk Retention Group to provide E&O and General Liability coverage to all claim professionals who meet underwriting criteria. NAIIA has approximately 300 members and serves as the founding organization behind CPLIC's creation.
• Interwoven Claim Management Group LLCminorImplementation/ SI/ Consulting PartnerProfessional partnership providing underwriting, claims, policy services, and risk management support to CPLIC. President Kenton Kaplan is affiliated with this firm.
• Advantage Insurance Management (USA) LLCminorImplementation/ SI/ Consulting PartnerProfessional partnership providing financial, regulatory, and accounting services to CPLIC. Christina Kindstedt is affiliated with this firm.
• Primmer, Piper, Eggelston & Cramer, PCminorImplementation/ SI/ Consulting PartnerLegal firm and stock management services provider for CPLIC.
• Scottsdale IndemnitycoreTechnology or IntegrationInsurance carrier partner through which CPLIC offers Cyber Liability coverage to members with limits up to $100,000 (sub-limits apply) at $120 annually. Members are automatically enrolled unless they opt out. Limits up to $3 million available.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Hiscox: Specialty insurer with a substantial professional liability and E&O book for small businesses and professionals. Comparable as a writer of professional liability for service-firm segments, but operates at far broader scale and across many professions rather than CPLIC's narrow adjuster niche.
• Travelers: Large national P&C carrier with a professional liability and management liability book covering professionals and service firms. Comparable as an underwriter of professional E&O for small/mid-sized service businesses, but operating across dozens of lines and customer segments rather than CPLIC's adjuster-only focus.
• Beazley: Specialty insurer with a strong professional liability franchise including miscellaneous and management liability lines. Comparable in offering claims-made professional liability to professional-services firms, but as part of a much broader specialty portfolio rather than a single-niche focus.
• CNA Financial: Commercial P&C carrier with a sizable professional and management liability book. Comparable in writing E&O for service firms and professionals, but operating across many industries and customer sizes rather than the narrow independent-adjuster segment CPLIC serves.
• Chubb: Global P&C and specialty insurer with extensive professional liability offerings for professionals and service firms. Comparable in providing claims-made E&O with broad coverage, but as a multi-line incumbent rather than a single-niche member-owned RRG.

Direct peers

• MedPro Group: Healthcare professional liability carrier providing claims-made E&O-style coverage to healthcare professionals and organizations. Comparable as a specialty professional liability underwriter with national reach, custom policy features, and risk-management support for a defined professional class.
• The Doctors Company: The largest physician-owned medical professional liability insurer in the U.S., operating a mutual/member-governed model analogous to CPLIC's insured-owned structure. Comparable because it underwrites specialty professional liability for a defined profession through a member-led governance and claims-defending philosophy.
• NORCAL Group / BHRG: Medical professional liability carrier built around mutual/RRG-style entities serving physicians and healthcare professionals. Comparable to CPLIC in its focus on a single profession, member-governed structure, and emphasis on specialty underwriting rather than mass-market distribution.
• Attorney Liability Assurance Society (ALAS): A Risk Retention Group providing lawyers' professional liability insurance on a member-owned basis. Closest structural analog to CPLIC — same RRG chassis, same manuscript-policy-with-fewer-exclusions positioning, same alignment of insured-owners — but serving attorneys instead of claims professionals.
• NCMIC Insurance Company: Specialty professional liability carrier focused exclusively on doctors of chiropractic, with a member-owned mutual structure. Analogous to CPLIC in its single-profession niche, policy crafted for the specific profession's exposures, and member-centric risk-management services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/CPLICRRG
• Facebookfacebook.com/cplicrrg
• LinkedInlinkedin.com/company/claim-professionals-liability-insurance-company-rrg
• Instagraminstagram.com/cplicrrg

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claim Professionals Liability Insurance Company