Incompany

IT Consulting & Salesforce Implementation Servicesincompany.cr

Company typePrivate
Founded2009
HeadquartersEscazú, Costa Rica
Headcount11–50
GTM typeB2B
OfferingServices

Incompany firmographics

Firmographics

Name: Incompany
Legal name: Incompany Costa Rica
Website: https://incompany.cr
Company type: Private
Founded year: 2009
Operating status: Operating
Headcount range: 11–50 employees
Ownership category
akta.pro rank

Incompany industry classification

Industry

Product category: IT Consulting & Salesforce Implementation Services
NAICS: Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
SIC: Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
akta.pro industry: PRIMARYHDAEAFAA
Sales Force Automation (SFA) CRM
Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms
SECONDARYBPAFAFAK
Customer Service/Support CRM & Contact Center Platforms
Business & Public Services/Marketing, Advertising & PR Services/Marketing Technology & CRM Services
SECONDARYFSAGAGAD
Customer Engagement, CRM & Agent/Broker Enablement Platforms
Financial & Insurance/Financial Technology (Fintech)/Insurtech Platforms (Digital Insurance Enablement)
SECONDARYHDAEANAE
Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies)
Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

Keywords

Salesforce consulting services
CRM implementation services
Cloud platform integration
Salesforce partner LATAM
Enterprise CRM consulting

Where Incompany is headquartered

Location

Headquarters

HQ city: Escazú
HQ country: Costa Rica
HQ region: Latin America

Offices1 record

Markets served

Incompany business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

Salesforce Implementation Consulting: Professional services revenue from implementing Salesforce solutions including Sales Cloud, Service Cloud, Financial Services Cloud, and Automotive Cloud. Revenue is generated through project-based consulting engagements with a methodology-focused approach.
Ongoing Support and Training: Continuous Salesforce support including certified training programs, adoption assurance, and ongoing optimization services. Hours-bank model adapted for cooperative cycles.
Integration and Development Services: Custom API integrations connecting Salesforce with client ERP systems, electronic invoicing, and local platforms.

Pricing tiers

Model	Billing	Price
Other	Multi-year contract	Custom project-based pricing based on scope and complexity

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Incompany product offering

Product offering

Core offering

Incompany is a boutique Salesforce consulting and implementation partner that designs, deploys, and supports Salesforce CRM solutions — Sales Cloud, Service Cloud, Financial Services Cloud, Automotive Cloud, and Agentforce/Einstein AI — for enterprise and mid-market clients across 9 industries in 9 LATAM countries. The core engagement model begins with a diagnostic of the client's as-is state, followed by 100% tailored configuration, integration with client ERP/invoicing/core systems via APIs, certified training, and ongoing adoption support.

Product overview

Incompany offers a portfolio of Salesforce consulting and implementation services centered around Sales Cloud, Service Cloud, Financial Services Cloud, and Automotive Cloud, complemented by AI capabilities through Agentforce and Einstein AI, custom integrations and development services, and training and adoption programs. The company functions as a boutique Salesforce implementation partner rather than a software product vendor, with all offerings being Salesforce-based solutions tailored to specific industries including automotive, banking, insurance, nonprofits, education, retail, transportation, cooperatives, construction, and tourism.

Differentiator

Problem solved

Functional benefit

Products and services

Salesforce Implementation Consulting
Integration & Development Services

Quantifiable outcome

17+ years of uninterrupted presence in the Costa Rican market
+2 more outcomes

Companies that use Incompany

Customer profile

Named customers14 records

Segments9 records

Ideal customer profiles6 records

Incompany technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

Incompany partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

SalesforcecoreImplementation/ SI/ Consulting Partner · 1 January 2009Official Salesforce partner since 2009, the first and longest-standing partner in Costa Rica. Authorized to implement and sell Salesforce solutions including Sales Cloud, Service Cloud, Financial Services Cloud, Automotive Cloud, Agentforce, and Einstein AI. Certified consultants deliver implementations across 9 LATAM countries.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Incompany competitors and assessment

Company assessment

Broad incumbents

Accenture: World's largest systems integrator with a global Salesforce practice spanning strategy, implementation, and managed services. Competes with Incompany for large LATAM enterprise Salesforce RFPs, but operates at massively larger scale.
Cognizant: Large IT services firm with a dedicated Salesforce Business Group and deep presence across LATAM via nearshore delivery centers. Competes with Incompany on multi-cloud Salesforce implementations for BFSI and retail clients in the region.
PwC: Big Four professional services firm with a global Salesforce alliance delivering CRM transformations for regulated industries (banking, insurance, public sector). Overlaps with Incompany on Financial Services Cloud and regulated-vertical implementations.
Tata Consultancy Services (TCS): Global IT services giant with established Salesforce practice serving BFSI, manufacturing, and retail clients worldwide. Overlaps with Incompany on multi-cloud Salesforce delivery for enterprise clients, particularly in banking and insurance.
Infosys: Global IT services firm with a dedicated Salesforce unit (Infosys Cobalt + Salesforce ecosystem) serving enterprise clients across industries. Comparable to Incompany in core Salesforce delivery but with vastly larger scale and nearshore LATAM delivery capacity.
Deloitte Digital: Global Salesforce Summit Partner combining consulting, creative, and technology services for enterprise CRM transformations. Overlaps with Incompany on financial services and automotive Salesforce work but as part of a much broader portfolio.

Regional players

Softtek: Mexico-founded IT services company with strong presence across LATAM, offering CRM, ERP, and digital transformation services to enterprise clients. Operates in the same geography and verticals as Incompany but is more diversified beyond Salesforce.

Direct peers

Slalom: Boutique-style consulting firm with one of the largest Salesforce delivery practices in the Americas, known for a localized, consultative approach to CRM and cloud transformations. Closely mirrors Incompany's consultative methodology and focus on adoption-driven implementations.
Globant: Latin American-born digital and IT services firm with a large Salesforce practice serving enterprise clients across multiple verticals in LATAM, USA, and Europe. Like Incompany, Globant operates as a Salesforce SI but at vastly greater scale and geographic reach.
Persistent Systems: Global IT services company with a dedicated Salesforce and digital engineering practice serving enterprise clients across BFSI, healthcare, and high-tech verticals. Comparable to Incompany in its Salesforce-centric delivery model and verticalized customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Incompany financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Incompany leadership team

Management profile

Number of profiles

Incompany funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Incompany M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Incompany

What does Incompany do?

Is Incompany a public or private company?

Incompany is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Incompany founded?

Incompany was founded in 2009. It employs 11 to 50 people.

Where is Incompany based?

Incompany is headquartered in Escazú, Costa Rica, in the Latin America region.

How does Incompany make money?

Three revenue lines are on record. Salesforce Implementation Consulting is the primary driver. The others are ongoing Support and Training and integration and Development Services.

Who are Incompany's main competitors?

Broad incumbents on record are Accenture, Cognizant, PwC, Tata Consultancy Services (TCS), Infosys and Deloitte Digital. Softtek is listed as a regional player. Direct peers are Slalom, Globant and Persistent Systems.

Does Incompany have an API?

No public API is recorded for Incompany.

What industry is Incompany in?

Incompany's product category is IT Consulting & Salesforce Implementation Services. Its primary akta.pro industry code is HDAEAFAA, Sales Force Automation (SFA) CRM, with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 54151 and its SIC code is 7373.