LabPlus, Auckland Healthcare

What LabPlus, Auckland Healthcare does

LabPLUS is a division of Health New Zealand | Te Whatu Ora and operates as the largest referral hospital laboratory in Aotearoa New Zealand. Based at Auckland City Hospital, it provides comprehensive pathology services across anatomic pathology (cytology, histology, electron microscopy), automated biochemistry, haematology, microbiology, virology and immunology, diagnostic genetics, specialist chemical pathology, point-of-care testing, and drug and occupational health testing — offering over 900 routine and specialty tests. It serves Te Toka Tumai | Auckland (Auckland City Hospital), Starship Children's Hospital, Greenlane Clinical Centre, external laboratories across New Zealand, Pacific Island laboratories, and international referral clients, including pharmaceutical and CRO-sponsored clinical trial sponsors.

The underlying technology is built around advanced automated laboratory systems with state-of-the-art, computer-linked analysers and an automated pre-analytical pipeline that delivers up to 125 general and specialist chemistries, therapeutic drug analysis, and cardiac and tumour marker assays. LabPLUS is the only New Zealand laboratory participating in the CDC Lipid Standardisation Programme and is the national reference centre for mycology, anaerobes, and molecular typing of mycobacteria. Workflows are integrated from pre-analytical through post-analytical stages, with POCT support extending LabPLUS-managed analysers (radiometer blood gas, glucose meters, HbA1c analysers, coagulation monitors) across the wider network. IATA-trained staff provide specimen storage and worldwide shipping for clinical trial clients.

LabPLUS operates as a publicly funded healthcare service within the New Zealand public health system and does not sell tests on a commercial basis. Revenue flows through Health New Zealand | Te Whatu Ora allocations, with customer access mediated by healthcare provider referrals rather than direct sales. The go-to-market is sales-led via institutional channels — Auckland City Hospital, Starship, Greenlane Clinical Centre, the LabPLUS Test Guide, and 24/7 LabLink phone support. As a government division, LabPLUS is not externally funded by equity capital and is governed through the New Zealand Ministry of Health and Health NZ executive leadership.

Name

LabPlus, Auckland Healthcare

Legal name

Health New Zealand | Te Whatu Ora

Website

https://labplus.co.nz

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

LabPLUS is New Zealand's largest referral hospital laboratory, a division of Health New Zealand | Te Whatu Ora, offering 900+ routine and specialty tests to Auckland City Hospital, Starship, Greenlane, and external NZ and Pacific Island laboratories.

Ownership category

akta.pro rank

Product category

Hospital Laboratory Services

NAICS

Medical Laboratories (621511)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Clinical Chemistry & Immunoassay Laboratories (HLAFAMAB)

akta.pro secondary industries

Microbiology & Infectious Disease Testing Laboratories (HLAFAMAD), Occupational Health & Employer Testing Laboratories (HLAFAMAK), Clinical Research & Trial Central Laboratories (HLAFAMAL)

Keywords

• Diagnostic laboratory services
• Clinical pathology testing
• Hospital laboratory services
• Anatomic pathology services
• Medical diagnostic testing

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Publicly Funded Healthcare Services: As part of Health New Zealand | Te Whatu Ora, LabPLUS operates as a publicly funded hospital laboratory service providing diagnostic testing for the New Zealand health system

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

LabPLUS is a publicly funded hospital referral laboratory offering over 900 routine and specialty diagnostic tests. It provides anatomic pathology (cytology, histology, electron microscopy), clinical chemistry, haematology, microbiology, virology, immunology, diagnostic genetics, point-of-care testing, drug and occupational health screening, and clinical research services to healthcare providers across New Zealand, the Pacific Islands, and internationally.

Product overview

LabPLUS is a comprehensive laboratory service offering over 900 routine and specialty tests across multiple disciplines. The portfolio includes anatomic pathology services (cytology, histology, electron microscopy), automated biochemistry, clinical research and trials, diagnostic genetics, haematology, microbiology, virology and immunology, specialist chemical pathology, point-of-care testing, and community anatomic pathology services. The LabPLUS Test Guide serves as the primary information resource for all testing services. Services are delivered through Auckland City Hospital with referrals accepted from throughout New Zealand, Pacific Islands, and international countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Anatomic Pathology Major referral laboratory service comprising cytology, histology, and electron microscopy disciplines, serving Auckland City Hospital, Starship Children's Hospital, Greenlane Clinical Centre, and external hospitals from New Zealand and Pacific Islands.
• Automation and Laboratory Support Service Comprehensive range of analytes and referral testing with advanced systems streamlining workflows from pre-analytical to post-analytical stages, including core automated biochemistry with up to 125 general and specialist chemistries, therapeutic drug analysis, cardiac and tumour marker assays.
• Clinical Research and Trials Services Laboratory services for clinical research and trials including specialised tests for diagnosis and genetic analysis, with IATA-trained staff providing local testing, specimen storage, and worldwide shipping.
• Community Anatomic Pathology Services (APS) Community-referred histology, cytology, HPV and cervical cytology (ThinPrep) services for the greater Auckland region, located at Mt Wellington.
• Diagnostic Genetics and Sendaway Service Genomic testing services including DNA extraction and sending to national or international laboratories for tests not performed at LabPLUS.
• Drug and Occupational Health Testing Extensive occupational health screening including workplace drug testing, staff wellness checks, hepatitis exposure and liver function tests, and school drug testing programme.
• Haematology Tests for diagnosis and treatment of blood cell and coagulation disorders serving Auckland City Hospital, Starship Children's Hospital, and Greenlane Clinical Centre, acting as a major referral centre for New Zealand and the South Pacific.
• Microbiology Clinical microbiology services including sexual health screening, enteric pathogens, multiple resistant organisms, and serves as national reference centre for mycology, anaerobes, and molecular typing of mycobacteria.
• Phlebotomy Services Blood collection services providing pre-analytical services for patients of Green Lane Clinical Centre and clinical trial research units.
• Point-of-Care Testing (POCT) Testing performed outside clinical laboratories, maintaining, calibrating and controlling equipment including radiometer blood gas analysers, glucose meters, glycated haemoglobin analysers, whole blood gas analysers, and coagulation monitors.
• Specialist Chemical Pathology Services including endocrinology, special techniques, trace metals, antenatal down screening, newborn baby metabolic screening, biochemical genetics, toxicology, and HPLC.
• Virology and Immunology Services including serology, immunochemistry, and DNA testing.

Quantifiable outcome

• Over 900 routine and specialty tests available through a single service, enabling most tests to be run through LabPLUS rather than requiring multiple referrals

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pathlab: Pathlab is a regional community pathology provider in the Waikato and Bay of Plenty regions of New Zealand, offering routine biochemistry, haematology, microbiology and occupational health testing — directly comparable community laboratory services.
• Canterbury Health Laboratories: Canterbury Health Laboratories is the public hospital laboratory for the Canterbury region and a major referral lab serving the South Island, making it a direct public-sector peer with overlapping test menus and a similar public funding model.
• Medlab Central: Medlab Central provides community and hospital pathology services across the lower North Island, offering a comparable community-referred test menu to LabPLUS's community anatomic pathology services.
• Awanui Labs: Awanui Labs (formerly Southern Community Laboratories / Wellington SCL / Labtests) is the largest private pathology provider in New Zealand, offering a comparable broad routine and specialty test menu across community and hospital channels, directly competing with LabPLUS for referrals and occupational health work.

Broad incumbents

• Eurofins Scientific: Eurofins is a global laboratory services group offering clinical diagnostics, microbiology, and genetics testing across multiple geographies; its clinical diagnostics division competes with LabPLUS for international sendaway and reference testing work.
• Sonic Healthcare: Sonic Healthcare is a global diagnostics leader operating hospital and community pathology networks across Australia, NZ, Europe and the US, including NZ presence; it competes broadly in the same referral testing space as LabPLUS.
• Healius (formerly Healthscope Pathology / Dorevitch Pathology): Healius operates one of Australia's largest private pathology networks (including Dorevitch and Laverty), providing a comparable breadth of routine and specialty diagnostics at national scale — a broader incumbent peer in the trans-Tasman pathology market.

Others

• Thermo Fisher Scientific (Diagnostic Testing Services): Thermo Fisher supplies the analyzers, reagents, and specialty reference testing services that underpin much of hospital laboratory work globally; relevant as an enabling/ecosystem peer in the same diagnostic value chain as LabPLUS.
• Newborn Screening Unit (NZ, LabPLUS-adjacent public service): New Zealand's national newborn metabolic screening service is operated within LabPLUS itself; comparable newborn screening programs in other countries (e.g., PerkinElmer newborn screening services) represent adjacent public-health laboratory peers.

Regional players

• Pacific Reference Laboratory: Pacific Reference Laboratory (Fiji) provides Pacific Islands reference testing services, comparable to LabPLUS's Pacific referral role as a regional hub for diagnostics across Pacific Island nations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLS2CxpzC2FJWqbCDQ7ZMeJAU9isNoh6Io
• LinkedInlinkedin.com/company/lab-plus

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LabPlus, Auckland Healthcare