Taoyuan Metro Corporation

What Taoyuan Metro Corporation does

Taoyuan Metro Corporation (桃園大眾捷運股份有限公司) is a government-owned mass rapid transit operator under the Taoyuan City Government, Taiwan, established to operate the Taoyuan Airport MRT line. It commenced operations in 2017 with a 22-station network (A1–A22) stretching from Taipei Main Station to Laojie River Station in Zhongli District, comprising one core product: airport express rail service connecting Taipei, New Taipei, and Taoyuan to Taoyuan International Airport. The system runs two service types — Express trains (A1, A3, A8, A12, A13 with selected extensions to A18 and A21) reaching the airport in approximately 35 minutes, and Commuter trains stopping at all 22 stations in approximately 50 minutes. A distinctive capability is the In-Town Check-In (ITCI) service at A1 Taipei Main Station and A3 New Taipei Industrial Park Station, partnering with 7 airlines (China Airlines, EVA Air, Mandarin Airlines, Uni Air, Cathay Pacific, STARLUX, Tigerair Taiwan) to allow passengers to check baggage and obtain boarding passes up to 3 hours pre-flight — a feature unavailable through competing transport modes.

The underlying technology is conventional MRT infrastructure: automated fare collection gates, real-time train scheduling, flight information display systems at Express stations, and free Wi-Fi (TyMetro SSID) plus free charging infrastructure (110V plugs, USB, and wireless) across stations and trains. Mobile channels include the i搭桃捷 (Taoyuan Airport MRT) app and the 桃捷TICKETS app for QR-code tickets. The fare system supports multiple stored-value IC cards (EasyCard, iPass, HappyCash 2.0), mobile transport codes (iPASS MONEY, Alipay), and contactless credit cards. Revenue is generated primarily from passenger fares (single-journey tickets, the 369 periodic ticket subscription, the 135 group discount, and stored-value card deductions), supplemented by station locker rentals (NT$20–60 per 3 hours), advertising (platform door, in-car horizontal, and TV ads), and commercial space at stations. The principal customer segments are airport travelers (primary) using ITCI baggage services, daily commuters along the Taipei–Taoyuan corridor (primary), and leisure travelers visiting 37 promoted attractions along the line. No revenue figures are publicly disclosed.

Name

Taoyuan Metro Corporation

Legal name

Taoyuan Metro Corporation (桃園大眾捷運股份有限公司)

Website

https://tymetro.com.tw

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Taoyuan Metro Corporation is a government-owned transit utility operating the Taoyuan Airport MRT, a 22-station rail line connecting Taipei, New Taipei, and Taoyuan to Taoyuan International Airport with Express and Commuter services, supporting airport travelers, daily commuters, and leisure passengers.

Ownership category

akta.pro rank

Product category

Public Transit Services

NAICS

Urban Transit Systems (4851), Commuter Rail Systems (485112)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Transportation Services (4700)

akta.pro primary industry

Urban Rail Stations & Passenger Facilities Management (THAIABAF)

akta.pro secondary industries

Metro/Subway Stations (THAIALAB), Automated People Mover (APM) Operators (Airport/Campus) (TLAFAEAE)

Keywords

• Airport rail transit
• Mass rapid transit
• Passenger transportation services
• In-town airport check-in
• Commuter rail operations

Headquarters

HQ city

Taoyüan

HQ country

Taiwan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Passenger Fare Revenue: Primary revenue from passenger fares including single-journey tickets, periodic tickets (369 plan, 135 group discount), IC card stored value (EasyCard, iPass, HappyCash 2.0), mobile credit card payments, and transport codes (iPASS MONEY, Alipay). Fares vary by distance across 22 stations.
2. Station Services: Revenue from station locker services at multiple stations, with fees ranging from NT$20-60 per 3-hour period depending on locker size and station location.
3. Advertising and Commercial Space: Revenue from advertising spaces including platform door ads, in-car横幅 ads, and TV advertising. Commercial development from affiliated businesses and souvenir merchandise sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Taoyuan Metro Corporation operates the Taoyuan Airport MRT, a 22-station mass rapid transit rail system connecting Taipei Main Station (A1) to Laojie River Station (A22) in Zhongli District, with direct service to Taoyuan International Airport. The service operates two train types — Express trains reaching the airport terminal in approximately 35 minutes, and Commuter trains stopping at all stations in approximately 50 minutes. The company also provides the In-Town Check-In (ITCI) service at A1 and A3 stations, enabling airline passengers to check baggage and receive boarding passes before traveling to the airport, along with station services including lockers, Wi-Fi, charging, and accessibility facilities.

Product overview

Taoyuan Metro Corporation operates the Taoyuan Airport MRT (機場捷運), an airport express rail system with 22 stations connecting Taipei Main Station to Taoyuan International Airport. The service offers two train types: Express trains (直達車) providing direct service to the airport, and Commuter trains (普通車) stopping at all stations. The company provides the i搭桃捷 (Taoyuan Airport MRT APP) mobile application for real-time schedules, operation status, and ticket management. A key feature is the In-Town Check-In (ITCI) service at A1 and A3 stations, allowing passengers to check-in luggage and obtain boarding passes before arriving at the airport. Station services include free Wi-Fi, charging facilities, lockers, lost and found, breastfeeding rooms, and comprehensive accessibility features. The ticketing system supports multiple payment methods including stored-value cards (EasyCard, iPass, HappyCash), mobile payments (LINE Pay, Alipay, WeChat Pay), QR code transport codes, and credit cards. Additional services include bicycle access, public art installations, and tourism information for 37 attractions along the route.

Differentiator

Problem solved

Functional benefit

Products and services

• Taoyuan Airport MRT (機場捷運) Airport express rail service connecting Taipei Main Station to Taoyuan International Airport with 22 stations along the line. Offers Express trains (direct to airport in ~35 minutes) and Commuter trains (stops at all stations, ~50 minutes).
• In-Town Check-In (ITCI) (市區預辦登機) In-town check-in service allowing airline passengers to check-in luggage, choose seats, and obtain boarding passes at A1 Taipei Main Station (06:00-21:30) and A3 New Taipei Industrial Park Station (09:00-16:00) before arriving at Taoyuan International Airport. Supported by seven airlines.
• i搭桃捷 (Taoyuan Airport MRT APP) Official mobile application providing real-time operation status, train schedules, route maps, station information, ticket prices, membership points, attractions near stations, and delay certificates for Taoyuan Airport MRT.
• 桃捷TICKETS (TAOYUAN AIRPORT MRT TICKETS APP) Mobile app for purchasing and managing QR code tickets for Taoyuan Metro rides on iOS and Android platforms.
• Station Services and Facilities Passenger amenities at all 22 stations including free Wi-Fi, free charging stations (110V plugs, USB ports, and wireless charging), locker services, lost and found center (A11 Kengkou Station), breastfeeding rooms, drinking water dispensers, and comprehensive accessible services.
• Locker Service Baggage storage lockers available at multiple stations (A1, A2, A3, A4, A7, A8, A9, A12, A15, A18, A19, A21) with large (NT$50-60) and small (NT$20-40) size options per 3-hour period. Accepts cash, EasyCard, iPASS, credit cards, and mobile payments.
• Single-Journey Ticket One-time use ticket for a single ride. Distance-based fare pricing across 22 stations. Sold at Information Booth, TIM (Token Issuing Machine), or designated sales offices. Damaged ticket replacement costs NT$50.
• Periodic Ticket (定期票) Time-based subscription tickets for regular commuters including the 369 periodic ticket discount plan for airport MRT commuters and the commuter 135 group discount plan for groups traveling from the same starting station.
• One Day Pass (一日票) Unlimited rides pass valid for one day of travel across the Airport MRT line.
• Stored-Value Cards (電子票證) Rechargeable IC stored value cards including EasyCard, iPass, HappyCash 2.0, and Taoyuan Citizen Card for repeated use with automatic fare deduction based on distance traveled.
• Transport Code (乘車碼) Mobile QR code payment option using iPASS MONEY or Alipay apps for ticketless travel through automatic fare collection gates at stations.
• Mobile Credit Card Payment (行動支付信用卡) Contactless mobile and credit card tap-to-pay payment option for fare collection at automatic fare collection gates.
• MRT Scenery Attractions (MRT Living) Tourism information service featuring 37 attractions along the metro line including parks, universities, temples, shopping outlets, and night markets such as New Taipei Metropolitan Park, Gloria Outlets, MITSUI OUTLET PARK, and Zhongli Tourist Night Market.
• Bicycle Access Service Allows passengers to travel with bicycles during specific time periods (weekends/holidays all day, weekdays 10:00-16:00 and 22:00-end of service). Cyclists must use elevators and can only board commuter trains.
• Public Art Installations Public art installations at various stations created by artists including Tao Ya-Lun, Lin Jun-Ting, Florian Claar, Paramodel, Sunil Gawde, and Luxury Logico, enhancing the passenger environment and cultural appeal of the metro system.
• Lost and Found Center Lost and found service located at A11 Kengkou Station (2F Lobby Level). Operating hours Tuesday to Saturday 12:00-20:00. Phone: +886-3-324-1810. Supports power of attorney for item claiming.

Quantifiable outcome

• Express service travel time: approximately 35 minutes from A1 Taipei Main Station to Taoyuan Airport Terminal
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core.

• China Airlines (CI)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Passengers can check baggage and obtain boarding passes for China Airlines flights departing from Taoyuan International Airport. Service available from 06:00-21:30 at A1 station.
• EVA Air (BR)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Passengers can check baggage and obtain boarding passes for EVA Air flights departing from Taoyuan International Airport.
• Mandarin Airlines (AE)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Contact: 886-3-3988888
• Uni Air (B7)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Contact: 886-3-3516805
• Cathay Pacific Airways (CX)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Contact: 886-3-3982954
• STARLUX Airlines (JX/SJX)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A1 Taipei Main Station. Contact: 886-3-2601899
• Tigerair Taiwan (IT)coreStrategic or Co-development PartnerAirline partner for In-Town Check-In (ITCI) service at A3 New Taipei Industrial Park Station. Service hours: 09:00-16:00. Contact: 886-2-77531088
• Taipei MetrocoreTechnology or IntegrationTransfer partner at A1 Taipei Main Station for seamless connections between Taoyuan Airport MRT and Taipei Metro systems. Joint ticket products available including Taoyuan MRT and Taipei MRT joint package tickets.
• Taiwan High Speed Rail (THSR)coreTechnology or IntegrationTransfer partner at A18 Taoyuan HSR Station. Direct connection between Airport MRT and High Speed Rail services for comprehensive north-south travel options.
• EasyCard CorporationcoreTechnology or IntegrationIC card partner accepting EasyCard for fare payment on Taoyuan Airport MRT. Cards can be recharged at stations and used for automatic fare deduction.
• iPass CorporationcoreTechnology or IntegrationIC card partner accepting iPass for fare payment on Taoyuan Airport MRT. Also supports iPASS MONEY transport code for mobile payment.
• HappyCash 2.0coreTechnology or IntegrationIC card partner accepting HappyCash 2.0 for fare payment on Taoyuan Airport MRT.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Taipei Metro Corporation: Taipei Metro is the sister urban rail system serving Taipei city proper with extensive network coverage. Direct peer given shared Taiwan mass transit operating environment, interchange integration at A1 Taipei Main Station, and joint ticket products with Taoyuan MRT.
• Heathrow Express: Heathrow Express operates dedicated airport rail service between London Paddington and Heathrow Airport. Comparable premium airport express positioning with similar fare-based revenue model, single-corridor operation, and dependence on airport traffic.
• Bangkok Airport Rail Link: SRT's Airport Rail Link connects central Bangkok to Suvarnabhumi Airport. Comparable urban-airport rail corridor service with single-line express model, similar reliance on airport passenger volume, and competing with road-based alternatives.
• Hong Kong Airport Express (MTR): MTR's Airport Express connects Hong Kong Station and Kowloon Station to Hong Kong International Airport with in-town check-in service. Highly comparable: dedicated airport rail line with ITCI, express vs. commuter service differentiation, multi-payment integration, and similar urban-airport corridor positioning.
• KLIA Ekspres: Direct airport rail link operator connecting Kuala Lumpur city center to KL International Airport. Closely comparable business model to Taoyuan Airport MRT as a dedicated airport connector with express service, station amenities, and competing with taxis/road transport for airport access.
• Taiwan High Speed Rail Corporation: Taiwan's high-speed intercity rail operator connecting Taipei to major cities via Taoyuan HSR Station (interchange point with Taoyuan MRT). Direct competitor for long-haul travelers to/from Taoyuan Airport and integration partner at A18 station.
• Keisei Skyliner: Keisei Electric Railway's Skyliner is an airport express service connecting Tokyo's Nippori/Ueno to Narita International Airport. Comparable as a dedicated airport express rail with express service pattern, premium positioning, and reliance on airport passenger traffic.

Emerging players

• Korea Railroad Corporation (KORAIL) Airport Railroad: KORAIL operates AREX (Airport Railroad Express) connecting Seoul Station to Incheon International Airport. Comparable airport express rail service with express and all-stop service variants, similar travel time proposition, and Asian urban-airport corridor dynamics.

Broad incumbents

• Singapore SMRT Corporation: SMRT operates Singapore's mass rapid transit network including connections near Changi Airport. Broader incumbent metro operator in Asia with multi-line network, comparable urban transit business model, and government-linked ownership structure.

Others

• Eastern & Oriental Express / Airport Rail Operators (consultancy reference): Reference operator in Asian passenger rail sector for benchmarking operational practices, fare structures, and station amenity design; not a direct competitor but relevant for industry comparison given shared regional rail operating context.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=aFHHxCkJc-A
• Facebookfacebook.com/TaoyuanMetro

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taoyuan Metro Corporation