Pacific ADA Center

What Pacific ADA Center does

Pacific ADA Center is a nonprofit regional technical assistance and training organization that operates as Region 9 of the ADA National Network, serving Arizona, California, Hawaii, Nevada, and the Pacific Basin Territories (American Samoa, Guam, Commonwealth of the Northern Mariana Islands). It provides free information, guidance, and training on the Americans with Disabilities Act (ADA) and related disability rights laws to people with disabilities, businesses, government agencies, nonprofits, employers, and ADA Coordinators. The organization is housed at the Public Health Institute's Center on Disability in Oakland, California, and is funded primarily by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR).

The center's core offerings include direct technical assistance delivered via phone (Voice/Relay), email, and online contact forms; customizable in-person and virtual training programs; a free Lunch and Learn webinar series and other collaborative webinars; on-demand online ADA courses resold from partner centers; a Certified Access Specialist (CASp) Exam Preparation Course offered three times per year; annual conferences and participation in the National ADA Symposium; multilingual fact sheets and infographics (English, Spanish, Mandarin, Korean, Tagalog); ADA Coordinator Network support; and disability-related research partnerships with universities including NYU and the University of Guam. Service delivery is fundamentally human-mediated by a credentialed staff that includes former disability rights attorneys, a Certified ADA Coordinator, and a Certified Access Specialist, with the majority of staff having lived experience of disability.

The business model is a federally funded grant-supported nonprofit with services provided at no cost to end users, supplemented by small fees on some partner-delivered online courses and cost-based pricing for customized in-person training. The go-to-market is community-led and event-driven, leveraging webinars, conferences, social media (Facebook, LinkedIn, Instagram, YouTube, Bluesky), email newsletters, and collaborative programming with other ADA Regional Centers to reach a diffuse audience across a five-state region. There is no proprietary technology platform; the product portfolio consists of educational content, advisory services, and credentialing support rather than software.

Name

Pacific ADA Center

Legal name

Pacific ADA Center

Website

https://adapacific.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Pacific ADA Center is a federally funded nonprofit providing free technical assistance, training, and resources on the Americans with Disabilities Act to individuals with disabilities, businesses, government agencies, employers, and nonprofits across Arizona, California, Hawaii, Nevada, and Pacific Basin Territories as Region 9 of the ADA National Network.

Ownership category

akta.pro rank

Product category

Disability Rights Education and Training

NAICS

Services for the Elderly and Persons with Disabilities (624120), Educational Support Services (611710), Educational Services (611)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Academic Accommodations & Access Planning (ADA/504) (EDALAGAA), Note-Taking, Interpreting & Communication Access Services (EDALAGAD)

Keywords

• ADA technical assistance
• Disability rights training
• Accessibility education services
• ADA compliance consulting
• Disability law webinars

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Federal Government Funding: Funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR) through the ADA National Network. Services to the public are free.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

Pacific ADA Center provides free technical assistance and educational services on the Americans with Disabilities Act (ADA) and related disability rights laws to individuals with disabilities, businesses, government agencies, nonprofits, employers, healthcare providers, and ADA Coordinators across Region 9 of the ADA National Network (Arizona, California, Hawaii, Nevada, and Pacific Basin Territories). Core offerings include phone/email/online-form technical assistance, customizable in-person and virtual training programs, free webinars, online ADA courses via partner centers, a CASp Exam Preparation Course, annual conferences, ADA Coordinator Network support, and university-based disability research partnerships. Services to the general public are delivered at no cost; some online courses and customized training carry small or variable fees.

Product overview

The Pacific ADA Center is a regional disability rights education and technical assistance organization that serves Arizona, California, Hawaii, Nevada, and Pacific Basin Territories. Rather than a software product company, it provides a portfolio of educational and advisory services including Technical Assistance, Training Programs, ADA Webinars, Online ADA Courses, CASp Exam Preparation Course, Conferences, Fact Sheets, Infographics, ADA Coordinator Network Support, and Disability Research partnerships. These services work together to help individuals with disabilities, businesses, government agencies, employers, and nonprofits understand and comply with the Americans with Disabilities Act.

Differentiator

Problem solved

Functional benefit

Products and services

• Technical Assistance Answers questions about the Americans with Disabilities Act and other federal disability laws through phone, email, and online forms, delivered free of charge to individuals, businesses, government agencies, nonprofits, employers, and ADA Coordinators in Region 9.
• Training Programs Customizable training sessions on the ADA and disability rights laws delivered in-person or virtually, covering employment, facility accessibility, healthcare, and emergency preparedness for organizations and groups.
• ADA Webinars Free webinars on ADA topics including the Lunch and Learn series and sessions hosted across the ADA National Network's regional centers.
• Online ADA Courses On-demand web courses on ADA topics available through partner ADA centers (New England and Rocky Mountain), with topics such as ADA and Employment, Architectural Accessibility Laws, digital accessibility, service animals, and healthcare; some courses carry a small fee.
• CASp Exam Preparation Course Specialized Certified Access Specialist (CASp) exam preparation course offered three times per year to help professionals prepare for CASp certification.
• Conferences Annual and periodic conferences bringing together the ADA community, including the Pacific ADA Center Virtual Conference and participation in the National ADA Symposium.
• ADA Coordinator Network Support Support and resources for ADA Coordinators including networking, mentoring, and professional development opportunities across ADA Coordinator Networks in Region 9.
• Disability Research Research partnerships with universities (NYU School of Global Public Health and University of Guam) to identify gaps in ADA compliance and develop solutions, including surveys of ADA Coordinators and healthcare providers.

Quantifiable outcome

• Trained thousands of individuals at local, state, and national levels
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, strategic and minor.

• ADA National NetworkcoreStrategic or Co-development PartnerPacific ADA Center is one of ten Regional ADA Centers forming the ADA National Network, funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR). The network provides information, guidance, and training on the ADA nationwide.
• Public Health Institute (PHI)coreStrategic or Co-development PartnerPacific ADA Center is housed at the Public Health Institute along with the Center on Disability. The PHI provides organizational infrastructure and support for the center's operations.
• New York University (NYU) School of Global Public HealthstrategicStrategic or Co-development PartnerResearch partnership to learn more about barriers ADA Coordinators face in their duties. Research includes surveying ADA Coordinators about policies, procedures, supervision, support, experience, education, mentoring, and job satisfaction.
• University of GuamstrategicStrategic or Co-development PartnerResearch partnership to identify and remove barriers in the implementation of the ADA for healthcare staff. Includes surveys of healthcare workers and focus groups with healthcare workers and people with disabilities.
• California Commission on Disability Access (CCDA)strategicStrategic or Co-development PartnerCollaborative partnership for webinars including Observed Accessibility Trends in Santa Clara County series. CCDA shares observed accessibility data while Pacific ADA Center provides educational framing.
• New England ADA CenterminorChannel Partner/ Reseller/ DistributorPartner ADA center offering online ADA courses that Pacific ADA Center directs its users to access. Courses include ADA and Employment, Architectural Accessibility Laws, and other topics.
• Rocky Mountain ADA CenterminorChannel Partner/ Reseller/ DistributorPartner ADA center offering extensive catalog of online ADA courses that Pacific ADA Center directs its users to access, including courses on digital accessibility, service animals, and healthcare.
• California State Council on Developmental Disabilities (SCDD)strategicStrategic or Co-development PartnerGrant collaboration project focused on providing plain language information about supports, services, and resources for Californians with intellectual or developmental disabilities and their families.
• Great Lakes ADA CenterminorStrategic or Co-development PartnerCollaborative webinar partnership for events such as Ask an ADA Professional on emergency management and Carter Kits webinar on neurodivergent patient care.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Regional players

• World Institute on Disability (WID): Oakland-based disability policy and research organization working on accessibility, employment, and inclusive design. Regionally adjacent to Pacific ADA and operationally similar in mixing research with technical assistance for the disability community.

Broad incumbents

• National Disability Rights Network (NDRN): National membership organization for the federally funded Protection & Advocacy and Client Assistance Programs. Operates at the national level across all disability services, broadly comparable to Pacific ADA's mission but focused on legal advocacy rather than training.
• Job Accommodation Network (JAN): Federally funded, NIDILRR-sponsored service that provides free individualized guidance on workplace ADA accommodations. Operates broadly across the U.S. on employment-focused ADA questions that overlap with Pacific ADA's employer and HR professional segment.
• Disability Rights California: California's federally designated Protection & Advocacy system for people with disabilities. Director Jerri Davison previously served as a staff attorney in a similar Protection & Advocacy entity, underscoring role overlap in disability rights enforcement and education.

Direct peers

• New England ADA Center: A sister Regional ADA Center within the ADA National Network, also funded by NIDILRR, delivering free technical assistance, training, and resources on the ADA in its designated region. Directly comparable in mission, funding model, and service portfolio to Pacific ADA Center.
• Independent Living Research Utilization (ILRU): Federally funded research and training center supporting the independent living movement. Provides training, technical assistance, and research comparable to Pacific ADA's mix of TA, training, and university research partnerships.
• Great Lakes ADA Center: Another of the ten federally funded Regional ADA Centers. Pacific ADA Center collaborates with Great Lakes on joint webinars (e.g., emergency management, neurodivergent patient care), confirming overlapping scope and operations.
• Great Plains ADA Center: Sister Regional ADA Center producing resources that Pacific ADA Center disseminates (e.g., the HUD Emotional Support Animals Q&A resource). Identical operating model under the ADA National Network.
• Southwest ADA Center: Sister Regional ADA Center in the ADA National Network. Operates the same NIDILRR-funded technical assistance and training model across its assigned region, directly comparable to Pacific ADA Center.
• Rocky Mountain ADA Center: Federally funded Regional ADA Center that supplies online ADA courses referenced by Pacific ADA Center. Same network affiliation, mission, and service delivery format.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@PacificADACenter
• Facebookfacebook.com/pacificada
• LinkedInlinkedin.com/company/pacific-ada-center
• Instagraminstagram.com/pacificadacenter
• Xx.com/adapacific

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific ADA Center