cm city media

What cm city media does

cm city media GmbH is a German software vendor headquartered in Ulm that builds Cross7, a modular content management system purpose-designed for municipal government workflows. Founded in 2000, the company serves more than 450 municipal and district customers (Kommunen) across Germany, including Stadt Oberkirch, Markt Meitingen, Ennepe-Ruhr-Kreis, and Stadt Trendelburg. Its core technology unifies website, iOS/Android citizen app, social media, and print output behind a single login and a single content entry, with modules covering editorial workflows for official gazettes (Blattwerk), appointment booking (Terminreservierung), OZG-compliant citizen service portals (Bürgerserviceportal), and an AI citizen assistant (KI-Bürgerlotse). Hosting is in German data centers, and the platform is certified against BITV/WCAG accessibility standards and aligned with DSGVO.

Name

cm city media

Legal name

cm city media GmbH

Website

https://cmcitymedia.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

cm city media GmbH provides Cross7, a modular CMS purpose-built for German municipal governments, unifying website, app, social media, and print publishing with OZG, BITV, and DSGVO compliance.

Ownership category

akta.pro rank

Product category

Municipal Government Software

NAICS

Broadcasting and Content Providers (516)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Blogging & CMS Content Platforms (BPAMAJAG)

akta.pro secondary industry

Digital Newsroom/CMS Platforms for Publishers (MPACAIAH)

Keywords

• Municipal government software
• Content management system
• E-government platforms
• Citizen service portals
• Digital accessibility compliance

Headquarters

HQ city

Bühlerzell

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Cross7 CMS Software Licenses/Subscriptions: SaaS-based content management system licensing model for municipal customers. The modular architecture allows municipalities to purchase and expand modules as needed.
2. Consulting and Implementation Services: Professional services for system setup, configuration, and ongoing advisory support for municipal digital transformation projects.
3. Publisher Partner Program: Partnership program for publishers of official gazettes who wish to offer Cross7 capabilities to their municipal customers.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels1 record

Core offering

cm city media develops and licenses Cross7, a proprietary modular content management system designed specifically for German municipal administrative processes. From a single login, municipalities can manage their websites, iOS/Android citizen apps, social media channels, and official gazettes (Amtsblätter), with content entered once and automatically distributed across multiple output channels. The offering is complemented by specialized modules for OZG-compliant citizen service portals, online appointment booking, and an AI-powered citizen chatbot.

Product overview

cm city media offers Cross7, a modular content management system designed specifically for municipal administrative communication. The platform operates on a unified architecture where a single system manages content across web, mobile apps (iOS/Android), social media, and print channels simultaneously. The product portfolio includes the core Cross7 platform as the central hub, supplemented by specialized modules: Blattwerk for digital newspaper/gazette editorial workflows, Bürgerserviceportal for OZG-compliant citizen service management, Terminreservierung for appointment booking, and the AI-powered KI-Bürgerlotse for automated citizen assistance. All components share a common database and publishing workflow, allowing municipalities to maintain digital presence across multiple channels from one login.

Differentiator

Problem solved

Functional benefit

Brands

• Cross7: Proprietary modular content management system designed for municipal administrative processes, enabling management of web, iOS/Android apps, social media, and print publications from a single platform.
• KI-Bürgerlotse
• Blattwerk
• Bürgerserviceportal

Products and services

• Cross7 Modular content management system designed specifically for municipal administrative processes. Allows municipalities to manage websites, citizen apps, social media channels, and print publications from a single login with automatic multi-channel content distribution, DSGVO-compliant German data center hosting, and optional BITV/WCAG accessibility certification.
• Blattwerk (Amtsblatt Module) Cross7 module that digitizes the editorial process for creating official municipal gazettes (Amtsblätter) and print publications. Features include a modern editor, role-based permissions management, InDesign export interface, and production of accessible ePaper versions for web and app.
• Bürgerserviceportal (Citizen Service Portal) Cross7 standard module that centrally manages services, forms, and processes with automatic synchronization to OZG portals of German federal states (e.g., Service Portal Baden-Württemberg, BayernPortal). Integrated directly into municipal websites or apps.
• Terminreservierung (Appointment Reservation) Module that enables citizens to book appointments online, view required documents, and receive automatic reminders via notifications. Designed to reduce administrative burden and provide modern citizen services.
• KI-Bürgerlotse (AI Citizen Guide) AI-powered chatbot available 24/7 on municipal websites that answers citizen questions about forms, deadlines, and contacts without wait times. Operates both during and outside office hours using natural language processing and knowledge retrieval from municipal knowledge bases.

Quantifiable outcome

• 450+ municipal customers successfully operating on the platform

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature6 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• DocuWare GmbH: German-headquartered cloud DMS/ECM vendor with established public-sector footprint. Provides document management and workflow automation for municipalities and government agencies, directly competing for the same digitization budgets.
• Form-Solutions GmbH: Baden-Württemberg-based specialist in OZG-compliant e-government form and service portal solutions. Directly comparable as a German SME offering digital citizen services platforms to the same municipal buyer persona.
• ELO Digital Office GmbH: German enterprise content management vendor with significant municipal and public-sector penetration. Comparable as a German-headquartered ECM platform targeting the same Rathaus digitization use cases as cm city media's Cross7.
• d.velop AG: German ECM/DMS vendor with a strong public-sector vertical. Both companies provide content and document management platforms to German municipalities and government entities, competing for the same OZG-aligned digitalization budgets.
• Ceyoniq Technology GmbH: German enterprise content management vendor serving both private and public sectors. Comparable in offering CMS/DMS capabilities with German data-center hosting and compliance focus, targeting similar mid-market and government customers.

Broad incumbents

• Microsoft (SharePoint / M365): Default productivity and intranet stack used across German municipalities. Often the incumbent platform that cm city media either displaces or integrates with; represents the broadest competitive threat via bundling and existing relationships.
• OpenText Corporation: Global enterprise content management giant with a dedicated public-sector business. Represents the large-platform incumbent threat: broader portfolio, deeper R&D, and ability to bundle ECM into larger government contracts.

Regional players

• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Bavaria's central municipal IT service provider, offering a comprehensive suite of software for Kommunen including CMS and citizen portals. A regional incumbent with state-level mandate that competes directly for the same Bavarian municipal customers.
• Regio iT GmbH: Municipal IT service provider for the Aachen region and parts of NRW. Offers portal and e-government solutions to its member municipalities, overlapping with cm city media's target buyer base in a specific German region.
• KDN (Kommunale Datenverarbeitung Niederrhein): Regional municipal IT provider for municipalities in the Niederrhein area of NRW. Supplies portal, e-government, and DMS software to member Kommunen, representing another regional cooperative competitor for municipal digitalization budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cmcitymedia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cm city media