Center for Laboratory Medicine

What Center for Laboratory Medicine does

Center for Laboratory Medicine (Zentrum für Labormedizin, ZLM) is a private, ISO/IEC 17025-accredited medical laboratory founded in 2011 and headquartered in St. Gallen, Switzerland. ZLM provides diagnostic services spanning clinical chemistry, hematology, immunology, medical genetics, and veterinary diagnostics, supported by a specialized hematological outpatient clinic (Hämatologisches Ambulatorium) that includes hemostasis and hemophilia care. The institute serves physician practices, hospitals, and health centers across the Eastern Switzerland (Ostschweiz) region, with a 24-hour service, an on-call Pikettdienst, a courier sample collection network, and a ZLMeShop digital ordering platform backed by INLAB/eVerordnung/eBefund electronic ordering integrations.

ZLM's technology stack centers on accredited laboratory instrumentation and a digital ordering/results infrastructure, with an AI-based 'Online-Genetische Beratung' tool deployed in genetic counseling workflows. The institute holds SIWF certification as a postgraduate training institution for FAMH, FMH, FVH, BMA, and BMLD qualifications, operates a SARS-CoV-2 diagnostics research line, and is undertaking a major infrastructure project — FLOWLAB, a new laboratory building at its Frohbergstrasse headquarters designed by WALDRAP AG, planned for completion by 2031, with operations temporarily relocated to Heiligkreuzstrasse sites.

ZLM's revenue mechanics are not publicly disclosed and operate through Swiss healthcare insurance reimbursement and institutional contracts with regional hospitals and physician practices. The customer base is segmented across human medical diagnostics (primary) and veterinary diagnostics with food safety testing (secondary). The organization is governed by a Verwaltungsrat led by President Gildo Da Ros, with CEO Dr. Martin Frey and Chefarzt Dr. Lukas Graf appointed in July 2025, succeeding Prof. Dr. med. Wolfgang Korte. No parent company, external investor, or M&A activity has been disclosed.

Name

Center for Laboratory Medicine

Legal name

Zentrum für Labormedizin

Website

https://zlmsg.ch

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Center for Laboratory Medicine (ZLM) is an ISO/IEC 17025-accredited regional medical laboratory in St. Gallen, Switzerland, providing clinical chemistry, hematology, immunology, genetics, and veterinary diagnostics — including a hematology outpatient clinic — to physician practices, hospitals, and health centers across Eastern Switzerland.

Ownership category

akta.pro rank

Product category

Medical Laboratory Diagnostics

NAICS

Medical Laboratories (621511), Medical and Diagnostic Laboratories (62151), Medical and Diagnostic Laboratories (6215)

SIC

Services-Medical Laboratories (8071), Services-Testing Laboratories (8734)

akta.pro primary industry

Molecular Diagnostics & Genomics Laboratories (HLAFAMAE)

akta.pro secondary industry

Lab Data Exchange & Interoperability (HL7/FHIR/LDT Results Delivery) (HLACAMAL)

Keywords

• Clinical laboratory diagnostics
• Medical genetics testing
• Veterinary diagnostic services
• Hematology outpatient care
• Laboratory medicine

Headquarters

HQ city

Stallen

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Distribution channels4 records

Marketing channels5 records

Core offering

The Center for Laboratory Medicine (ZLM) is an ISO/IEC 17025-accredited medical laboratory that delivers human-medical diagnostics (clinical chemistry, hematology, immunology), medical genetics with genetic counseling, and veterinary diagnostics, supported by a hematology outpatient clinic and 24-hour service for physician practices, hospitals, and health centers in Eastern Switzerland. Its offering is rounded out by digital services (eVerordnung/eBefund/INLAB electronic ordering, ZLMeShop material ordering), courier sample collection, and an AI-assisted genetic counseling tool for rare-disease diagnosis.

Product overview

The Center for Laboratory Medicine (Zentrum für Labormedizin, ZLM) is a medical diagnostic laboratory offering a comprehensive portfolio of diagnostic services. The core offering consists of four main service areas: Human Medical Diagnostics (clinical chemistry, hematology, immunology), Medical Genetics (molecular genetic testing with counseling), Veterinary Diagnostics, and a Hematological Outpatient Clinic. These core diagnostic services are supported by digital infrastructure including the ZLMeShop for material ordering, INLAB/eVerordnung/eBefund for electronic prescriptions and results, and an Analysenverzeichnis (test catalog). Additional services include 24-hour availability, courier service, and on-call service. ZLM serves physician practices, hospitals, and healthcare centers throughout Eastern Switzerland.

Differentiator

Problem solved

Functional benefit

Products and services

• Humanmedizinische Diagnostik (Human Medical Diagnostics)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• WALDRAP AGcoreStrategic or Co-development Partner · 1 January 2022WALDRAP AG, a renowned architecture firm, was selected as the winner of the architectural competition for ZLM's new laboratory building (FLOWLAB) at the Frohbergstrasse site. The firm designed the winning project representing innovation, sustainability, and architectural excellence for a modern laboratory facility planned through 2031.
• Standortkampagne «Sankt Gallen»minorGTM or Marketing PartnerZLM is a partner of the St. Gallen location marketing campaign ('Sankt Gallen') which promotes the city of St. Gallen as an attractive location. ZLM contributes to the campaign alongside other regional actors.

Scale indicators1 record

Recent moves8 records

Expansion highlights5 records

Regional players

• Spitalbasiertes Zentrallabor Kantonsspital St. Gallen (KSSG Zentrallabor): Central laboratory of the Kantonsspital St. Gallen, providing in-house diagnostic services for the largest hospital in Eastern Switzerland. Regional peer serving overlapping hospital and outpatient demand in the same catchment.
• Labor Team W (Goldach): Regional medical laboratory in Eastern Switzerland (Goldach, near St. Gallen) offering clinical diagnostics to physician practices and hospitals in the same Ostschweiz catchment as ZLM. Highly relevant regional direct competitor with overlapping customer base.
• Institut für Labormedizin, Spitalregion Fürstenland Toggenburg: Regional hospital-affiliated laboratory in Eastern Switzerland serving physician practices and inpatient care. Geographic overlap and shared customer base with ZLM make it a relevant regional peer.

Broad incumbents

• Unilabs Switzerland (formerly Medisupport / IMDM): Pan-European diagnostics network with significant Swiss operations providing human medical laboratory services to hospitals and physician practices. Comparable in core service offering and customer segments, but operates as part of a much larger international group.
• Synlab Suisse: Swiss arm of European medical diagnostics leader Synlab, offering routine and specialized clinical laboratory testing to physicians and hospitals. Comparable service portfolio with broader geographic reach as part of the international Synlab group.

Direct peers

• Dr. Risch Gruppe: Swiss medical laboratory group offering a comparable range of clinical diagnostics services across multiple Swiss sites, serving physician practices and hospitals. Direct competitor with similar geographic and customer model in Switzerland.
• Viollier AG: Leading Swiss medical diagnostics laboratory headquartered in Basel, offering a comparable full-service clinical diagnostics portfolio (clinical chemistry, hematology, immunology, genetics, microbiology) to physicians and hospitals across Switzerland. Directly comparable in business model, test menu breadth, and Swiss institutional customer base.

Others

• DiaMed Diagnostika (DiaSys Diagnostic Systems): Diagnostic reagents and instruments vendor serving medical laboratories including clinical chemistry and immunoassay. Adjacent ecosystem participant supplying technology to laboratory operators comparable to ZLM.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/zentrum-f%C3%BCr-labormedizin
• Xx.com/zlmsgch
• Facebookfacebook.com/100023394103406

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Center for Laboratory Medicine