Family Services Perth-Huron

What Family Services Perth-Huron does

Family Services Perth-Huron (FSPH) is a private, non-profit, community-based registered charity established in 1971 in Stratford, Ontario. The organization delivers individual, couple, and family counselling alongside developmental-disability support services to residents of Perth, Huron, Grey, and Bruce Counties in southwestern Ontario. Its operations span four physical office locations (Stratford headquarters, Clinton, Listowel, Owen Sound), supplemented by home-visit and community-based service delivery, with all counsellors registered with Ontario regulatory colleges (Social Work or Psychotherapy).

The agency's service portfolio is organized into three interconnected programs: (1) Counselling Services, including individual, couple, and family therapy plus specialized streams for youth, seniors, victims of domestic violence, men, and EAP clients; (2) Family Support Services, encompassing respite care, community participation supports, the Special Services at Home (SSAH) program, Adult Protective Services, and the Rotary Respite House operated jointly with the Rotary Club of Stratford; and (3) the Familyhome Program, which matches adults with developmental disabilities (Homesharers) with host families (Homeproviders) for supported community living. The agency is accredited through the Canadian Centre for Accreditation and the Hospice Association of Ontario.

Revenue is generated primarily through government funding from the Ministry of Children, Community and Social Services and the Ministry of Health, supplemented by sliding-scale client fees (with a policy that no client is denied service for inability to pay) and private donations accepted via the registered charity number 108040304RR0001. The go-to-market is referral-driven, relying on partnerships with healthcare providers, schools, Developmental Services Ontario, the City of Stratford Social Services Department, and the multi-agency StopVAW Committee. The organization is governed by a volunteer board led by Board President Marg Van Herk-Paradis and managed by Executive Director Kate Aarssen (25+ years tenure). FY2025 audited revenue was CAD $5.0 million.

Name

Family Services Perth-Huron

Legal name

Family Services Perth-Huron

Website

https://familyservicesperth-huron.ca

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Services Perth-Huron is a non-profit registered charity, founded in 1971 in Stratford, Ontario, that delivers counselling, developmental-disability support, and the Familyhome Program to individuals and families across Perth, Huron, Grey, and Bruce Counties.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Family counselling services
• Developmental disability support
• Trauma-informed therapy
• Violence against women support
• Employee assistance programs

Headquarters

HQ city

Stratford

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: Funded by the Ministry of Children, Community and Social Services and the Ministry of Health for core counselling and family support services.
2. Client Fees: Some programs are fully subsidized free of charge; other programs require fees based on funding received, reviewed during initial appointment.
3. Donations: Registered charity accepting donations by cheque, mail, or in person. Charitable Registration # 108040304RR0001. Donations support expanding access to essential supports and counselling services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Family Services Perth-Huron is a registered charity delivering counselling and developmental support services across southwestern Ontario. Its core offerings are individual, couple, and family counselling; respite, community participation, and residential supports for children and adults with developmental and/or physical disabilities; and the Familyhome Program that places adults with developmental disabilities in supportive family settings. Services are delivered by registered social workers and psychotherapists through four regional offices and home/community-based visits.

Product overview

Family Services Perth-Huron operates as a multi-service non-profit agency offering a unified portfolio of counselling and family support services across Perth, Huron, Grey, and Bruce Counties in Ontario. The core service offerings comprise three interconnected programs: (1) Counselling Services providing individual, couple, and family therapy along with specialized programs for youth, seniors, and violence survivors; (2) Family Support Services encompassing respite care, community participation supports, and specialized disability services including SSAH, APSW, and the Rotary Respite House; and (3) the Familyhome Program facilitating supported living arrangements for adults with developmental disabilities. Additional offerings include an Employee Assistance Program for contracted employers. Services are funded through government ministries and community sources, with some programs fully subsidized and others requiring fee-based contributions.

Differentiator

Problem solved

Functional benefit

Products and services

• Counselling Services

Named customers7 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• City of Stratford Social Services DepartmentcoreStrategic or Co-development PartnerPartnership for OW/Hosting Supports program helping people make personal change and bring about life stabilization through counselling, social service supports, and drop-in services.
• Ministry of Children, Community and Social ServicescoreOthersPrimary government funder for developmental services, family support programs, and children\'s services including SSAH.
• Ministry of HealthcoreOthersGovernment funder supporting counselling and health-related social services programs.
• StopVAW Committee (Violence Against Women Coordination Committee)minorStrategic or Co-development PartnerMulti-agency committee consisting of local agencies coordinating efforts to end violence, advocate, and help the community understand domestic violence and inform people of crucial supports available.
• Developmental Services Ontario (DSO)coreStrategic or Co-development PartnerDSO determines eligibility and refers all adults with developmental disabilities to connect to services and supports funded through the Ministry of Social Services.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Others

• ConnexOntario: Province-wide information and referral service for mental health, addictions, and problem gambling. Functions as a complementary ecosystem participant — routing clients to providers like FSPH rather than competing for direct service delivery.
• Hospice Palliative Care Ontario: Provincial hospice and palliative care umbrella. FSPH holds Hospice Association of Ontario accreditation, making this a connected ecosystem organization and potential referral/credentialing counterpart rather than a direct competitor.

Broad incumbents

• Kids Help Phone / Talk Suicide Canada: National e-mental-health service for youth, providing 24/7 counselling via phone, text, and chat. Represents a broader, digitally enabled incumbent in the youth counselling space that competes for funder mindshare.

Direct peers

• Catholic Family Services of Hamilton-Wentworth: Southwestern Ontario non-profit offering individual, couple, and family counselling plus EAP services. Comparable service portfolio, funding model, and Ontario regulatory context.
• Family Services of Greater Vancouver: BC-based non-profit offering counselling, family support, and EAP services. Directly comparable mission (strengthening individuals, couples, families), revenue model (sliding-scale fees + government + donations), and multi-service structure.
• Lutherwood: Waterloo Region-based non-profit providing family counselling, developmental services, autism supports, and children's mental health programs. Closely comparable service portfolio (counselling + developmental supports) under a registered charity model with government funding.
• Family and Children's Services of Guelph and Wellington County: Adjacent Ontario children's mental health and family services agency offering counselling, youth support, and family programs. Comparable service mix and provincial funding model.
• Family Services York Region: Ontario non-profit providing individual, couple, and family counselling plus Employee Assistance Programs. Closely comparable service mix, charity funding model, and Ontario operating context.
• Canadian Mental Health Association (CMHA) - Huron Perth: Local branch of a national mental health non-profit offering counselling, crisis support, and community mental health services across the same Huron-Perth geography. Directly comparable in target population (individuals and families with mental health needs) and funding model (provincial ministry funding plus donations).
• Community Living Stratford and Area: Local non-profit providing residential, community participation, and supported living services for adults with developmental disabilities. Directly comparable to FSPH's Family Support and Familyhome programs in the same Stratford catchment.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCBsZGI2M8fKbK-HOUrYjOeQ
• Facebookfacebook.com/profile.php
• Instagraminstagram.com/familyservicesperthhuron
• LinkedInlinkedin.com/company/family-services-perth-huron

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services Perth-Huron