Community Counseling Center

What Community Counseling Center does

Community Counseling Center of Mercer County (CCC) is a 501(c)-style nonprofit behavioral health organization founded in 1957 in Hermitage, Pennsylvania, and operating three clinic locations across Hermitage, Greenville, and Grove City. It delivers a comprehensive continuum of community-based mental health, substance use, vocational, housing, and ancillary social services to adults, children, families, and individuals with disabilities throughout Mercer County and surrounding areas. Core service lines include clinical behavioral health counseling, substance use disorder treatment (including IOP), psychiatric rehabilitation and drop-in services, supportive and transitional housing, IPS supported employment and Pre-ETS vocational programs, the West Central Center for the Deaf (WCCD) sub-brand, school-based services across 12 public school districts, a 24/7 crisis hotline, and a community food pantry operated in partnership with the Mercer County Food Bank.

The organization's underlying technology consists of trained clinicians delivering a defined set of evidence-based therapeutic modalities (EMDR, TF-CBT, PCIT, DBT) and the Individualized Placement and Support (IPS) supported employment model, plus a school- and site-based service delivery infrastructure. There is no proprietary software platform, mobile application, or API; service delivery is human-clinician-led across fixed and mobile channels. The Open Access walk-in program (9:00am–2pm Monday–Thursday at any office) provides same-day intake without appointments.

CCC's business model is a multi-payer nonprofit reimbursement model. Revenue streams include third-party insurance reimbursement (Medical Assistance, UPMC, and Aetna commercial products, with mental health and Drug & Alcohol parity exceptions), Commonwealth of Pennsylvania and federal government funding, an OVR grant relationship exceeding 30 years, and community donations. Pricing is sliding scale, with all clients required to complete an income and eligibility verification process and financial assistance available for uninsured or underinsured clients. Go-to-market is partnership-driven rather than sales-driven: a network of 25+ community organizations, schools, hospitals, and social service agencies serves as the primary referral channel, supported by a small Facebook presence, website content, email newsletter, and community fundraising events. The organization is led by CEO John Mahinis, Ph.D., MBA (appointed September 2022), and competes as the incumbent behavioral health provider in Mercer County, leveraging 68 years of community presence and a diversified service portfolio that creates high friction for new entrants.

Name

Community Counseling Center

Legal name

Community Counseling Center of Mercer County

Website

https://cccmer.org

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Counseling Center of Mercer County is a nonprofit behavioral health organization founded in 1957 that delivers mental health, substance use, vocational, housing, and deaf services to individuals and families across Mercer County, Pennsylvania, funded by insurance, government grants, and donations.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Child and Youth Services (62411), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (62412), Other Community Housing Services (624229)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), School Counseling Services (EDAJAIAA), Benefits Counseling & Financial Literacy for Transition-Age Youth (EDAKANAJ), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Mental health counseling
• Behavioral health services
• Substance use treatment
• Vocational rehabilitation services
• Community mental health

Headquarters

HQ city

Hermitage

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement: Accepts many different types of insurance including Medical Assistance, UPMC, and Aetna commercial insurance. Services are billed through standard behavioral health reimbursement channels.
2. Government Funding: Services are partially funded by the Commonwealth of Pennsylvania and the federal government. All clients complete income/eligibility process required for subsidized services.
3. Donations: Accepts monetary donations from community members to support operations and specific programs including the food pantry.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Community Counseling Center of Mercer County is a nonprofit behavioral health organization delivering outpatient mental health counseling, substance use disorder treatment, vocational/employment services, supportive housing, psychiatric rehabilitation, and crisis intervention to adults, children, and families in Mercer County, Pennsylvania. It also operates the West Central Center for the Deaf, a specialized program for the deaf and hard of hearing community, and a community food pantry in partnership with the Mercer County Food Bank.

Product overview

Community Counseling Center of Mercer County is a unified behavioral health services organization offering a comprehensive portfolio of mental health, substance use, and support services. The organization operates as a single integrated service delivery system rather than a platform-plus-modules architecture. Core clinical services include Clinical Behavioral Health (adult, children, and family counseling with medication management), Substance Use Disorder Treatment (including drug/alcohol, gambling, and tobacco cessation programs), and specialized programs such as the West Central Center for the Deaf and psychiatric rehabilitation. Additional support services include Employment/Vocational Services, Housing Services (supportive and transitional), Food Pantry, and Crisis Hotline services. Services are delivered through outpatient clinics, school-based settings, partial hospitalization, and community-based programs across three office locations in Hermitage, Greenville, and Grove City.

Differentiator

Problem solved

Functional benefit

Brands

• West Central Center for the Deaf (WCCD): A consultative center instituted to support the deaf/hard of hearing community, child and adult serving organizations, professional organizations, and the general public throughout western Pennsylvania. Provides community based mental health services including mobile and site-based outpatient counseling, psychiatric services, community outreach, and interpreter referral.

Products and services

• Clinical Behavioral Health Services Outpatient mental health counseling, psychiatric evaluations, medication management, and psychological testing services for adults, children, and families experiencing anxiety, depression, trauma, and other mental health conditions.
• Substance Use Disorder Treatment Services
• Employment Services Vocational and employment support program providing job coaching, resume assistance, interview training, IPS Supported Employment, and Pre-Employment Transition Services (Pre-ETS) for youth aged 14-21.
• Housing Services Supportive and transitional housing options including group homes, respite rooms, and apartment-supported housing for individuals and families with mental illness or at risk of homelessness.
• Community Behavioral Health Support Services Psychiatric rehabilitation and drop-in center services offering 40+ group sessions per 8-week cycle focused on skills development, recovery, and community support for individuals with mental health conditions.
• West Central Center for the Deaf Mobile and site-based mental health counseling, psychiatric services, community outreach, ADA consultation, sign language classes, and interpreter referral for deaf and hard of hearing individuals throughout western Pennsylvania.
• Food Pantry Community food pantry providing non-perishable food, hygiene products, and baby food on a choice-based model for food-insecure individuals and families in Mercer County, operating Monday-Friday 10:00am-2:00pm.
• Crisis Hotline 24/7 crisis intervention services including the Mercer County Crisis Hotline (724-662-2227), Crisis Text Line, and connection to the National Suicide & Crisis Lifeline (988) for individuals in emotional distress or suicidal crisis.
• School-Based Services Outpatient mental health counseling, PCIT, TF-CBT, trauma therapy, suicide intervention, and grief counseling provided directly in school settings across 12 public school districts and Keystone Charter Schools in Mercer County.

Quantifiable outcome

• Supported 32 individuals in securing employment over the past year through vocational program
• +1 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

31 partnerships are on record, tiered core and minor.

• Open Doors Navigation CentercoreStrategic or Co-development Partner · 12 February 2026Harrisonburg shelter partnered with CCC to provide on-site mental health services beginning March 2026. Two clinicians available two evenings per week. Pilot phase funded by The Suitcase Clinic.
• Mercer County Food BankcoreStrategic or Co-development Partner · 9 January 2026Opened community food pantry at CCC in partnership with Mercer County Food Bank. Offers choice-based model where visitors select foods rather than receiving pre-packaged goods. Provides hygiene products and baby food. Operates Monday through Friday.
• United Way of Mercer CountycoreStrategic or Co-development PartnerCCC is a proud member of United Way of Mercer County, collaborating on community support initiatives.
• Grove City United WayminorStrategic or Co-development PartnerPartner organization for community support and resources in Grove City area.
• Community Food Warehouse of Mercer CountycoreStrategic or Co-development PartnerProvides food donations and support for CCC food pantry operations serving food-insecure community members.
• UPMC HorizoncoreStrategic or Co-development PartnerHealthcare partner providing medical services coordination and referrals for clients with behavioral health needs.
• Sharon Regional Medical CentercoreStrategic or Co-development PartnerHospital partner for medical and psychiatric care coordination and referrals.
• Primary Health NetworkcoreStrategic or Co-development PartnerHealthcare partner providing primary care services and coordination with behavioral health services.
• AHN Grove CityminorStrategic or Co-development PartnerHealthcare partner providing medical services coordination in Grove City area.
• Children's Aid Society of Mercer CountycoreStrategic or Co-development PartnerPartner for child welfare services and family support coordination.
• Mercer County Head StartminorStrategic or Co-development PartnerEarly childhood education partner providing school-based services coordination.
• Area Agency on AgingcoreStrategic or Co-development PartnerPartner for elderly client services and coordination of care for aging population.
• Office of Vocational Rehabilitation (OVR)coreStrategic or Co-development PartnerOVR grant funder and contracted vendor for over 30 years providing employment services for adults and youth (14-21) through Pre-Employment Transition Services.
• Zero Suicide CommitteecoreStrategic or Co-development PartnerSuicide prevention initiative partner through Mercer County Behavioral Health Commission.
• Mercer County Behavioral Health CommissioncoreStrategic or Co-development PartnerCommission provides oversight and coordination of behavioral health services in Mercer County. CCC is a member organization.
• Juvenile and Adult ProbationcoreStrategic or Co-development PartnerJustice system partner providing referrals and coordination for clients involved with probation services.
• Communities That CareminorStrategic or Co-development PartnerCommunity coalition partner for prevention and wellness initiatives.
• Shenango Valley Urban LeagueminorStrategic or Co-development PartnerUrban League partner for community support and advocacy services.
• Aware, Inc.minorStrategic or Co-development PartnerMental health advocacy organization partner in Mercer County.
• Northwestern Legal ServicescoreStrategic or Co-development PartnerLegal services partner providing assistance for clients with legal issues affecting their wellbeing.
• Salvation Army of Grove CityminorStrategic or Co-development PartnerSocial services partner in Grove City area for community support.
• The Good ShepardminorStrategic or Co-development PartnerSocial services partner for community support programs.
• Whole LifeminorStrategic or Co-development PartnerPartner organization for life services and support in the community.
• Link The ValleyminorStrategic or Co-development PartnerCommunity support organization partner.
• H.E.A.T.minorStrategic or Co-development PartnerCommunity organization partner for support services.
• Operation LighthouseminorStrategic or Co-development PartnerOpioid and substance abuse prevention partner.
• Prince of PeaceminorStrategic or Co-development PartnerCommunity partner organization for social services.
• Duquesne UniversityminorStrategic or Co-development PartnerUniversity partner for Master's Level Counselor internships in Counseling and Social Work programs.
• Slippery Rock UniversityminorStrategic or Co-development PartnerUniversity partner for Master's Level Counselor internships in Counseling and Social Work programs.
• Thiel CollegeminorStrategic or Co-development PartnerUniversity partner for Master's Level Counselor internships in Counseling and Social Work programs.
• Youngstown State UniversityminorStrategic or Co-development PartnerUniversity partner for Master's Level Counselor internships in Counseling and Social Work programs.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Chimes Family of Services: Pennsylvania and Mid-Atlantic nonprofit providing behavioral health, employment, housing, and disability services. Comparable due to overlapping vocational/IPS, behavioral health, and supportive housing offerings and similar nonprofit operating model.
• Wesley Family Services: Western Pennsylvania behavioral health and community services nonprofit offering outpatient counseling, substance use treatment, autism services, and family support. Closely comparable to CCC's western PA footprint and continuum-of-care approach.
• Merakey: National nonprofit human services organization operating across PA, OH, and other states with behavioral health, intellectual disabilities, and community-living services. Comparable due to overlapping behavioral health + vocational + housing portfolio and multi-state PA-region presence.
• Resources for Human Development (RHD): Pennsylvania-headquartered nonprofit providing behavioral health, intellectual disability, and addiction services across multiple states. Directly comparable in service mix, nonprofit model, and PA-based operations.
• Gaudenzia: Large Pennsylvania-based nonprofit providing addiction and mental health treatment across residential, outpatient, and prevention programs. Most direct comparable: same PA geography, similar nonprofit continuum-of-care model, and overlapping substance use disorder services.
• Family Services of Western Pennsylvania: Regional nonprofit providing mental health counseling, substance use services, and family support across western PA. Comparable due to overlapping outpatient behavioral health, addiction treatment, and family-based services.

Broad incumbents

• Catholic Charities of the Diocese of Pittsburgh: Large regional faith-affiliated social services nonprofit providing counseling, housing, food assistance, and emergency services across western PA. Comparable breadth of community services and nonprofit funding model, though wider geographic scope.
• UPMC Western Behavioral Health: Large health-system-affiliated behavioral health provider operating across western Pennsylvania as part of UPMC's integrated delivery network. Comparable on services and geography but offers CCC's offerings as part of a much broader hospital system rather than as a specialized nonprofit.

Regional players

• National Alliance on Mental Illness (NAMI) Pennsylvania: PA chapter of national mental health advocacy and support organization providing education, support groups, and crisis resources. Adjacent peer: does not deliver clinical services directly but operates in the same PA behavioral health ecosystem with overlapping target populations.

Others

• Pennsylvania Office of Vocational Rehabilitation (OVR): State agency that funds and contracts vocational rehabilitation services — including CCC's employment programs for over 30 years. Not a peer in the delivery sense, but a primary funder and ecosystem participant that defines CCC's vocational service economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommunityCounselingCenterOfMercerCounty
• LinkedInlinkedin.com/company/community-counseling-center-of-mercer-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Counseling Center