OPH de GENNEVILLIERS

What OPH de GENNEVILLIERS does

Gennevilliers Habitat (operating name of OPH de GENNEVILLIERS) is a French social housing cooperative (Société Coopérative d'Intérêt Collectif, SCIC) founded in 1956 and headquartered at 33 rue des Chevrins in Gennevilliers, Île-de-France. It is the principal social landlord (bailleur social) in the City of Gennevilliers, managing a diversified housing portfolio of approximately 8,500 units across seven neighborhoods (Les Grésillons, Les Chevrins, Les Agnettes, Le Village, Le Luth, Le Fossé de l'Aumône, Chandon-Brenu-Sévines). The organization serves social housing applicants, long-term tenants, seniors, persons with reduced mobility, and tenants requiring social support (via in-house CESF counselors). It is a member of the CAP HABITAT Ile-de-France coordination society (SAC), a group of seven social housing entities collectively managing more than 50,000 dwellings in the Paris region, and is governed by a cooperative board with tenant-elected representatives every four years.

The technology stack is built around three tenant-facing digital products: a web-based tenant portal (Mon Espace Locataire) powered by Aareon France, a multilingual iOS/Android mobile application launched in January 2024, and an AI-powered conversational chatbot supporting 25+ languages that was upgraded in April 2026. These digital channels enable 24/7 rent payment via credit card, account access, document downloads, and handling of housing inquiries, and are complemented by three physical proximity offices across districts and a centralized tenant relations center. The company is not a technology builder in the conventional sense: its core software (tenant extranet, chatbot, MonLogement.ai integration, UserWay accessibility widget) is delivered through third-party technology partners, and AI capability is limited to the NLP chatbot layer.

Revenue is generated primarily through recurring social housing rents, calculated based on tenant income levels under French social housing regulations. The organization directs approximately €30 million annually across procurement of works, supplies, and services for building maintenance, rehabilitation (notably the 204-unit Tours 1 and 3 at Agnettes under the NPNRU program), and operational services. Distribution occurs through proximity offices, digital self-service platforms, and the centralized tenant contact center; there is no commercial sales motion. The customer base is structurally fragmented across thousands of individual tenants, but all revenue, operations, and capex are concentrated within the single municipality of Gennevilliers.

Name

OPH de GENNEVILLIERS

Legal name

GENNEVILLIERS HABITAT

Website

https://gennevilliershabitat.fr

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

101–250 employees

Short description

Gennevilliers Habitat is a French social housing cooperative (SCIC) founded in 1956, managing approximately 8,500 social housing units across seven neighborhoods in Gennevilliers, Île-de-France, serving low-income tenants through regulated rental housing, tenant digital services (web portal, mobile app, multilingual chatbot), and on-site social support programs.

Ownership category

akta.pro rank

Product category

Social Housing

NAICS

Other Residential Care Facilities (62399), Other Residential Care Facilities (623990)

SIC

Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Cooperative (Co-op) Housing Association Management (BPAJAHAC)

akta.pro secondary industry

Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB)

Keywords

• Social housing rental
• Affordable housing management
• Tenant portal services
• Housing rehabilitation
• Cooperative housing

Headquarters

HQ city

Gennevilliers

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Social Housing Rents: Recurring rental income from social housing tenants. Rents are calculated based on tenant income levels as per French social housing regulations. The company has been providing social housing for nearly 70 years.
2. Procurement Spending: Annual procurement spending of approximately 30 million euros across works, supplies, and services including building maintenance, renovations, and operational services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

OPH de GENNEVILLIERS (Gennevilliers Habitat) is a cooperative social housing provider (bailleur social) managing social housing units across seven residential districts of Gennevilliers, France. The company rents affordable housing to eligible tenants, maintains and rehabilitates its housing stock, and provides tenant-facing digital services including a web portal, mobile application, and multilingual AI chatbot for rent payment, account management, and housing inquiries.

Product overview

Gennevilliers Habitat is a social housing provider (bailleur social) operating as a cooperative. The organization manages approximately 8,500 social housing units across Gennevilliers, France. Its technology offerings for tenants consist of a web-based tenant portal (Mon Espace Locataire), a mobile application for iOS and Android devices, and an AI-powered chatbot service. These digital services enable tenants to access their accounts, pay rent online, update personal information, and obtain answers to housing-related questions. The tenant portal serves as the core digital platform, supplemented by the mobile application for on-the-go access and the chatbot for automated customer service inquiries.

Differentiator

Problem solved

Functional benefit

Products and services

• Mon Espace Locataire (Tenant Portal) Online self-service portal for social housing tenants to access their accounts, pay rent, update personal information, view payment history, and download payment notices; available 24/7 via web browser.
• Gennevilliers Habitat Mobile Application Smartphone application for iOS and Android that enables social housing tenants to access their tenant portal, pay rent via credit card, view payment history, download payment notices, and manage their housing account on mobile devices.
• AI-Powered Chatbot Service AI-powered conversational chatbot available 24/7 to answer tenant questions about rent payment, housing procedures, and tenant portal access; supports over 25 languages with the solution developed and hosted in France for data security and GDPR compliance.
• Social Housing Rental Lease Affordable rental housing leases in Gennevilliers, with rents calculated based on tenant income levels per French social housing regulations; serves tenants across seven residential districts including Les Grésillons, Les Chevrins, Les Agnettes, Le Village, Le Luth, Le Fossé de l'Aumône, and Chandon-Brenu-Sévines.
• Social Support and CESF Accompaniment Social support service delivered by Conseillers en Economie Sociale et Familiale (CESF) advisors who help tenants with administrative procedures, financial hardship, family situations, and life transitions.
• Housing Rehabilitation and Energy Renovation Programs Rehabilitation and energy renovation programs for aging housing stock, including the Agnettes neighborhood renewal covering 204 dwellings, VMC and ITE works at Chandon residence improving energy labels from E/D to B, and broader NPNRU-funded renovation initiatives.

Quantifiable outcome

• Energy efficiency improvement from E to B label through rehabilitation programs
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CAP HABITAT Ile-de-FrancecoreStrategic or Co-development Partner · 1 January 2021CAP HABITAT Ile-de-France is a Société d'Activité Coopérative (SAC) formed on January 1, 2021, grouping six social housing organizations in Ile-de-France: Coop'Ivry Habitat, IDF Habitat, Gennevilliers Habitat, Nanterre Coop Habitat, Malakoff Habitat, and Colombes Habitat Public (joined 2022). The group manages over 50,000 dwellings and represents a combined voice for social housing in the Paris region.
• AORIF (L'Union sociale pour l'habitat Ile-de-France)coreStrategic or Co-development PartnerRegional federation coordinating triennial satisfaction surveys among social housing tenants across over 30 Ile-de-France landlords. Gennevilliers Habitat participates in the 2026 survey coordinated by AORIF with independent research firm ENSOME Effitel.
• ANRU (Agence Nationale pour la Rénovation Urbaine)coreStrategic or Co-development PartnerNational urban renewal agency supporting the Agnettes neighborhood renewal project as part of Nouveau Programme National de Renouvellement Urbain (NPNRU). ANRU provides funding and strategic support for major renovation initiatives.
• CAF (Caisse d'Allocations Familiales)minorOthersFamily allowance fund - institutional partner for housing assistance and social services coordination.
• Fédération nationale des sociétés coopératives d'HLMminorStrategic or Co-development PartnerNational federation of cooperative social housing companies - Gennevilliers Habitat is a member cooperative (SCIC)
• BFMTVminorOthersMajor French news channel that featured Gennevilliers Habitat's expertise and know-how as a historic social housing provider.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Vilogia: Top-10 French social-housing operator with presence across Île-de-France and other regions; comparable activity in social rental, energy retrofit, and tenant digital services, with significantly larger scale.
• CDC Habitat: Caisse des Dépôts-owned major national French social-housing operator; comparable core business of social rental housing, with much larger national footprint, broader care-segment offerings, and stronger digital-service investment capacity.
• Erilia: Major national French HLM operator (ESH) with a portfolio across multiple regions; comparable business of social rental housing and tenant services, with broader geographic and segment diversification than Gennevilliers Habitat.
• Paris Habitat: Largest social-housing operator in Paris/Île-de-France with a substantially larger portfolio; comparable activity (bailleur social) but at much greater scale, with broader geographic reach and more diversified program offerings.

Others

• Aareon France: Technology partner already providing Gennevilliers Habitat's tenant extranet platform; adjacent proptech vendor for French social-housing operators and a benchmark for digital-service infrastructure investment in the sector.

Direct peers

• IDF Habitat: Co-member of CAP HABITAT Ile-de-France (SAC, formed 2021) and direct operational peer managing social-housing units in Île-de-France; comparable cooperative-style social landlord with similar tenant-base profile and digital-service rollout.
• Malakoff Habitat: CAP HABITAT co-member social-housing cooperative in Île-de-France; near-identical operating model, regulatory framework, and customer base to Gennevilliers Habitat.
• Colombes Habitat Public: Municipal social-housing operator that joined CAP HABITAT in 2022; directly comparable single-city French HLM operator serving a Paris-banlieue commune, with similar tenant services and digital channels.
• Coop'Ivry Habitat: Cooperative social-housing operator in Île-de-France and founding member of CAP HABITAT alongside Gennevilliers Habitat; directly comparable business model, scale, and geographic market.
• Nanterre Coop Habitat: Cooperative HLM operator in the Paris suburbs and CAP HABITAT co-member; directly comparable structure, tenant segments, and regulatory environment to Gennevilliers Habitat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gennevilliershabitat

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPH de GENNEVILLIERS