Haraldsplass Diakonale Sykehus AS

Name

Haraldsplass Diakonale Sykehus AS

Legal name

Haraldsplass Diakonale Sykehus AS

Website

https://haraldsplass.no

Company type

Private

Founded year

1918

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Specialist hospital services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Specialty Palliative Care (e.g., oncology, CHF/COPD, dementia) (HLADAHAJ), Chronic Care & Complex Care Management (HSABAIAD)

Keywords

• Specialist healthcare services
• Hospital services
• Geriatric care
• Palliative care
• Emergency medicine

Headquarters

HQ city

Bergen

HQ country

Norway

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Healthcare Commission (Driftsavtale med Helse Vest RHF): Haraldsplass Diakonale Sykehus operates as a private non-commercial hospital under a service agreement with Helse Vest RHF, receiving public funding to deliver specialist healthcare services including emergency care, planned treatments in internal medicine, surgery, orthopedics, and radiology. This forms the dominant revenue stream.
2. Research and Education Grants: The hospital receives funding for research activities, clinical training, and education programs. Research collaboration with universities and participation in national research networks generates supplementary income.
3. Donations and Membership Revenue: Haraldsplass Venner, a non-profit support organization, raises funds through membership fees (300 NOK/year), donations, and fundraising events. These funds are directed entirely to patient and next-of-kin experiences.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Haraldsplass Diakonale Sykehus AS is a private non-profit diaconal hospital in Bergen, Norway, providing publicly commissioned specialist healthcare services including emergency care in internal medicine and surgery, elective treatments in internal medicine, surgery, orthopedics, and radiology, and a nationally recognized geriatric center. It operates as the local hospital for approximately 147,000 residents in Bergen and Nordhordland, supplemented by palliative care at Sunniva Senter, chaplaincy services, digital self-service channels, and clinical research activities.

Product overview

Haraldsplass Diakonale Sykehus AS is a private non-profit hospital providing specialist healthcare services to approximately 147,000 residents in Bergen and Nordhordland. The hospital offers a unified portfolio of inpatient and outpatient services including internal medicine, surgery, orthopedics, and radiology with associated outpatient clinic activities. Key services include emergency functions within internal medicine and surgery, geriatrics specialty care, and palliative treatment through the Sunniva center. The hospital provides digital patient services via Helsenorge.no for journal access and appointment management, secure messaging through VestDialog, and self-service check-in systems for outpatients. A custom physician mobile app supports internal workflows for doctors in training. The hospital operates approximately 1,250 employees and maintains strategic partnerships with Helse Bergen and other regional healthcare institutions through the Helse Vest health authority.

Differentiator

Problem solved

Functional benefit

Brands

• Haraldsplass Gjestehus: Guest house accommodation near the hospital offering overnight stays for visitors.
• Sunniva Senter
• Selvbetjent ankomstregistrering

Products and services

• Specialist Hospital Services (Spesialisthelsetjenester) Inpatient and outpatient specialist services including emergency care in internal medicine and surgery, internal medicine, surgery, orthopedics, radiology, and specialist geriatric services for residents of Bergen and Nordhordland.
• Outpatient Clinic Services (Poliklinisk virksomhet) Outpatient consultations and treatments across internal medicine, surgery, and orthopedics delivered at the hospital campus in Bergen.
• VestDialog Secure Patient Messaging Encrypted digital messaging service allowing patients and businesses to send confidential correspondence, documents and inquiries to the hospital.
• Self-Service Arrival Registration (Selvbetjent ankomstregistrering) Self-service check-in service for outpatient clinic patients via SMS notification, mobile phone and automatic kiosks, with digital queuing to the correct waiting zone.
• Phone and Video Consultations Remote specialist consultations by phone or video for follow-up and control visits where physical examination is unnecessary.
• Chaplaincy Services (Prestetjenesten) Spiritual and pastoral care service offering conversation support, prayer, communion, and blessing for patients, relatives, and hospital staff.
• Patient Travel Services (Pasientreiser) Travel reimbursement and organized transportation services for patients attending treatment at Haraldsplass, coordinated with Pasientreiser HF.
• Haraldsplass Gjestehus (Guest House) Overnight guest house accommodation near the hospital for visitors and long-term patients' families.
• Sunniva Senter Palliative Care Palliative care center providing end-of-life care and support services, including an inpatient hospice unit integrated into the hospital.

Quantifiable outcome

• 80% survey participation rate (up from 63% in 2022), indicating high staff engagement
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Nkhoma Mission Hospital (Malawi)coreStrategic or Co-development Partner · 1 January 2010International cooperation project since 2010 focused on capacity building in palliative care and lifestyle diseases (2023-2025). Includes training of healthcare workers, religious leaders, traditional healers, and volunteers; exchange of personnel; and support for palliative teams and patient care in a resource-limited setting.
• Helse Vest RHFcoreStrategic or Co-development PartnerHaraldsplass operates under a public service agreement (driftsavtale) with Helse Vest RHF, which commissions the hospital to deliver specialist healthcare services to the regional population. This is the hospital's primary commissioning and funding relationship.
• Helse Bergen HFcoreStrategic or Co-development PartnerTight collaboration with Helse Bergen HF on emergency medical preparedness for major incidents and overall specialist health service delivery. The two hospitals coordinate on patient flows and share the Helse Vest regional patient journal system.
• VID Vitenskapelige HøgskoleminorStrategic or Co-development PartnerCollaboration on education and research, with VID providing theological and diaconal students for practicum at the hospital and the hospital contributing to healthcare education programs.
• Alrek HelseklyngeminorStrategic or Co-development PartnerHaraldsplass is a partner and neighbor to Alrek Helseklynge, a health cluster bringing together relevant actors in health research and innovation in the Bergen area.
• University of Bergen (UiB), Høgskulen på Vestlandet (HVL), NHH, NTNUminorStrategic or Co-development PartnerResearch collaborations with major Norwegian universities for clinical research, technology utilization studies, and patient pathway research.
• Kunnskapskommunen Helse Omsorg VestminorStrategic or Co-development PartnerCollaboration on research between the hospital and primary healthcare services to develop knowledge-based healthcare practice and improve patient pathways between hospital and municipality.
• Sopra SteriaminorImplementation/ SI/ Consulting PartnerConsulting firm engaged to assist with the LIS (physicians in training) improvement project, providing expertise in process improvement and change management for physician working conditions.
• Pasientreiser HFminorOthersNational patient travel organization providing transport and travel cost reimbursement. The hospital coordinates patient transport arrangements with Pasientreiser HF.
• Helse Vest IKT AScoreTechnology or IntegrationPrimary IT service provider and data processor for the hospital, responsible for development and management of IT infrastructure, clinical systems, and network operations under a formal data processing agreement.
• Norsk Helsenett SFcoreTechnology or IntegrationNational health network service provider functioning as the data processor for the hospital's website and digital services. Responsible for development and administration of the website solution, with data stored in an Optimizely cloud solution.
• NAV (The Norwegian Labour and Welfare Administration)minorStrategic or Co-development PartnerStrategic collaboration agreement signed in 2023 to strengthen cooperation on bringing external candidates (people outside the workforce) into work practice. The hospital also participates in the Inclusion Dugnad initiative with NAV.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Betanien Sykehus: Smaller non-profit hospital in the Helse Sør-Øst region with a similar values-based identity and public-commissioning model. Useful as a comparable for non-academic specialty hospital economics.
• Diakonhjemmet Sykehus: Faith-based non-profit hospital in Oslo with a similar diaconal heritage, commissioned by Helse Sør-Øst. Comparable in mission, public-commissioning structure, and specialty mix including geriatrics and internal medicine.
• Lovisenberg Diakonale Sykehus: Another large private non-profit (diaconal) hospital in Norway operating under a public service agreement with a regional health authority. Closely comparable operating model, values-based identity, and funding structure.
• Martina Hansens Hospital: Specialty non-profit hospital focused on orthopedics, rheumatology, and rehabilitation under a public-commissioning model. Comparable as a non-university specialty hospital navigating the Norwegian reimbursement system.

Regional players

• Helse Fonna HF: Regional public hospital trust in the Helse Vest system serving a comparable catchment size in western Norway. Operates under the same regional commissioning framework and shares clinical and IT infrastructure.

Broad incumbents

• St. Olavs Hospital: University hospital in Trondheim operating under Helse Midt-Norge with a comparable mix of specialist services, research, and education partnerships. Useful peer for benchmarking operational and digital transformation in Norwegian public hospital settings.
• Helse Bergen HF (Haukeland University Hospital): The regional university hospital in Bergen, sharing the Helse Vest commissioning structure and the regional electronic patient journal. Direct overlap on specialist services, emergency preparedness, and patient flows makes it the most consequential incumbent peer.
• Oslo universitetssykehus (OUS): Norway's largest university hospital and the dominant specialist provider in the Helse Sør-Øst region. Provides a benchmark for advanced specialty care, research output, and the structural pressures of operating under a public service agreement.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/HSykehus
• YouTubeyoutube.com/channel/UCQajiSZ--Dltqdf3Du-Z28Q
• Facebookfacebook.com/HaraldsplassDiakonaleSykehus
• LinkedInlinkedin.com/company/haraldsplass-diakonale-sykehus

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Haraldsplass Diakonale Sykehus AS