HESS Cash Systems

What HESS Cash Systems does

HESS Cash Systems GmbH is a privately held German manufacturer of cash-handling hardware and payment-processing software, organized since 1884 around automated solutions for moving, counting, recycling, and dispensing physical currency. The company designs and produces its entire hardware portfolio at its headquarters in Magstadt near Stuttgart (under the 'Made in Germany' positioning), including coin deposit machines (CoinIn), coin roll dispensers (CoinRoll, including the CoinRoll 123), self-service cash register kiosks (HESS MultiPay 800), kiosk systems, combined coin and note recyclers, POS terminals, banknote counters, currency-exchange machines, and OEM modules for integration into third-party products. On the software side it sells MultiPay Advance (payment application and billing), BillEVe (electronic bill payment), and custom development and consulting services, packaged as integrated end-to-end ('Komplettlösungen aus einer Hand') solutions for banks, public administration, energy providers, libraries, and retail customers.

The business operates a sales-led, direct enterprise go-to-market model with wholly-owned subsidiaries in Germany (HQ), Austria (HESS Austria GmbH, Gratkorn), and Switzerland (HESS Schweiz AG, Bern), each supported by a dedicated local hotline with published business hours. Revenue is generated across four streams: hardware sales, software sales and licensing, professional services (development and consulting), and recurring service and support contracts. Pricing is not publicly disclosed and is negotiated quote-by-quote, consistent with complex enterprise deployments. The company is a subsidiary of the Merkur Group conglomerate, has no disclosed outside investment, and reports no recent funding rounds, M&A, or leadership changes in the available data; customer engagement is anchored by named deployments at Europa-Park (CoinRoll 123) and Straßenverkehrsamt Landkreis Leer (MultiPay 800), plus an unspecified set of 'leading banks' and 'international money-machine providers' reached through the OEM channel.

Strategically, HESS Cash Systems positions itself as 'Marktführer' (market leader) for cash-processing systems in the DACH region, leaning on 140 years of brand continuity, ISO 9001:2015 and ISO 14001:2015 certifications from IT_ZERT, and a broad vertical coverage. Its growth optionality rests on extending the OEM/embedded channel internationally and on migrating the legacy hardware franchise into higher-margin software and services, but the company discloses no quantitative headcount, revenue, or unit-shipment data to size execution.

Name

HESS Cash Systems

Legal name

HESS Cash Systems GmbH

Website

https://hess.de

Company type

Private

Founded year

1884

Operating status

Operating

Short description

HESS Cash Systems GmbH is a German manufacturer of cash-handling hardware (coin/note recyclers, kiosks, POS terminals, currency exchangers) and payment software (MultiPay Advance, BillEVe), serving banks, public administration, energy providers, libraries, and retailers across the DACH region.

Ownership category

akta.pro rank

Product category

Cash Handling Systems

NAICS

Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE)

akta.pro secondary industry

Payment Orchestration Platforms (FSAGABAA)

Keywords

• Cash handling systems
• Payment terminals
• Self-service kiosks
• Coin recyclers
• Banknote counters

Headquarters

HQ city

Magstadt

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Sales: Sale of cash-handling hardware including coin deposit machines, coin roll dispensers, self-service kiosks, POS terminals, coin/note recyclers, banknote counters, and currency exchangers. Products are developed and manufactured in Germany.
2. Software Sales & Licensing: Sale and licensing of payment software including MultiPay Advance and BillEVe, as well as custom development and consulting services.
3. Professional Services: Technology consulting, development, and implementation services for customized cash-handling and payment solutions.
4. Service & Support: Ongoing support services including dedicated hotlines for Germany, Austria, and Switzerland markets.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

HESS Cash Systems manufactures cash-handling and payment-processing hardware, including coin and banknote recyclers, automated cash kiosks, POS terminals, currency exchangers, and banknote counters. The company also develops proprietary payment and billing software (MultiPay Advance, BillEVe) and provides OEM solutions plus development and consulting services. Its products are produced in Germany and sold to banks, public administration, energy providers, libraries, and retail operators.

Product overview

HESS Cash Systems is a market leader for cash-processing systems and holistic payment solutions, offering an integrated portfolio of hardware and software products. The hardware lineup includes coin deposit machines (CoinIn), coin roll dispensers (CoinRoll), automated cash register kiosks (HESS MultiPay 800), kiosk systems, combined coin and banknote recyclers, POS terminals, banknote counters, currency exchange machines, and OEM solutions. The software portfolio comprises Development & Consulting services, MultiPay Advance payment application software, and BillEVe billing software. Together, these products form comprehensive cash-handling and payment solutions optimized for banks, public administration, energy providers, libraries, and retail environments.

Differentiator

Problem solved

Functional benefit

Brands

• CoinIn: Coin deposit machine for automated coin processing
• CoinRoll
• MultiPay Advance
• BillEVe
• MultiPay

Products and services

• CoinIn Münzeinzahler Coin deposit machine that allows customers to insert loose coins into an automated cash-handling device; used by banks, public institutions, and other cash-intensive operators.
• CoinRoll Münzrollengeber Coin roll dispenser that provides rolled coins to customers via an automated kiosk; deployed in bank branches and public cash-handling locations.
• HESS MultiPay 800 Kassenautomat Automated self-service cash register and payment kiosk supporting multiple payment methods; targeted at public institutions and cash-intensive environments.
• Kassenautomaten Automated cash kiosk line for self-service deposit, withdrawal, and payment transactions at bank and public-sector locations.
• Münz- & Notenrecycler Combined coin and banknote recycler devices that accept, validate, and dispense cash, enabling closed-loop cash handling for institutions.
• POS-Terminals Point-of-sale terminals for retail and cashier environments to process electronic payments.
• Banknotenzähler Banknote counting machines for back-office cash processing by banks, retailers, and cash-in-transit operators.
• Geld- und Fremdwährungswechsler Currency exchange machines handling domestic and foreign banknotes, for banks, travel retail, and tourist locations.
• OEM-Lösungen OEM hardware and embedded-software solutions supplied to third-party manufacturers and integrators who incorporate HESS technology into their own products.
• MultiPay Advance Proprietary payment processing software platform that runs on HESS cash-handling devices to manage transactions, reconciliation, and integration with operator back-office systems.
• BillEVe Proprietary billing software used by utility, municipal, and service providers to manage customer billing and payment workflows at self-service terminals.
• Development & Consulting Custom software development and consulting services for clients adapting HESS hardware and software to specialized cash-handling environments.

Quantifiable outcome

• Maximum efficiency, security, and user-friendliness in payment processes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Glory Global Solutions: Japan-based global market leader in cash handling, coin and banknote recyclers, and cash management solutions for banks and retail. Closest direct peer to HESS by product category and customer base.
• Diebold Nixdorf: US-listed provider of banking and retail technology including ATMs, cash recyclers, and POS terminals. Direct competitor in self-service kiosk and banking hardware served by HESS.
• SUZOHAPP: Global supplier of cash handling components, coin and bill validators, and self-service kiosk parts. Comparable as a cash-handling component supplier and OEM-style partner, similar to HESS's OEM Solutions division.
• Innovative Technology: UK-based provider of cash handling and validation equipment, including note recyclers and coin handling, serving banking, gaming, and retail. Comparable to HESS in cash-handling technology focus.
• Crane Payment Innovations: US-based manufacturer of cash handling devices including bill validators, coin acceptors, and recyclers used in banking, retail, and gaming. Directly comparable product portfolio to HESS hardware lines.
• Azkoyen: Spanish manufacturer of cash handling systems, payment terminals, and vending technology for banking, retail, and hospitality. Direct European peer with comparable product lines to HESS.
• Fujitsu Frontech: Japan-based provider of cash recyclers, ATMs, and POS/biometric solutions for financial institutions and retail. Overlaps with HESS in coin/note recycling and banking self-service hardware.

Broad incumbents

• NCR Corporation: Large US provider of POS, payment, and ATM hardware and software. Broad incumbent overlap with HESS in retail POS and self-service banking channels, though it spans a much wider product portfolio.
• Toshiba Global Commerce Solutions: US-headquartered provider of retail POS hardware, software, and services. Broad incumbent competitor in retail payment terminals and self-service checkout, a segment HESS serves via its POS-Terminals product line.

Emerging players

• Loomis: Swedish-based cash-in-transit and cash management services company. Adjacent peer — same end customers (banks, retailers) and similar DACH presence, but a services business rather than hardware manufacturer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hess-cash-systems-gmbh-co-kg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HESS Cash Systems