BIT SERVIS

What BIT SERVIS does

BIT SERVIS spol. s r.o. (BitServis) is a privately held Czech managed IT and cybersecurity services provider headquartered at Libušská 252, Prague 4, founded in 1992 and operating for more than 25 years. The company delivers an integrated portfolio built primarily on the Fortinet security fabric — including firewalls, endpoint protection, SD-WAN, SASE/ZTNA, and SIEM — supplemented by Claroty for OT/IoMT/XIoT security, Dell Data Domain for backup, Cisco networking, Microsoft 365, Zabbix for infrastructure monitoring, and Tenable for vulnerability management. Its flagship commercial product is BS Shield, a cybersecurity-as-a-service offering priced as a monthly subscription scaled by endpoint count and number of locations, bundling firewall, endpoint, SOC/SIEM monitoring, and SLA-backed support. Complementary services include Complete IT Management (fully outsourced IT), 24/7 SOC and Security Monitoring with SOAR automation, Secure Network Infrastructure design and implementation, Unified SASE for hybrid work, Dell Data Domain backup with ransomware-immune immutable storage, and L2/L3 Technical Support with direct vendor escalation.

BitServis serves more than 100 customers across Czech and Central European enterprises and mid-market organizations, with named clients including Dr.Max, B.Braun, PRE, Albert, Budějovický Budvar, Národní památkový ústav, and the International School of Prague. Its primary verticals are healthcare, energy and renewables, and public administration, with secondary exposure to retail, manufacturing/industrial, finance, and technology/SaaS startups. Revenue is generated through recurring managed-service subscriptions (BS Shield and Complete IT Management), project-based professional services for design and implementation, hardware/software resale of Fortinet, Dell, and Cisco products, and 24/7 SOC-as-a-service. Sales are consultative and direct, with no self-service or marketplace channels.

BitServis holds the Fortinet Expert Partner certification (achieved May 2025), won the Fortinet Rising Star of the Year 2025 award, and received Dell Rising Star 2024 in its first year of broader Dell cooperation. It is ISO 27001 certified and GDPR compliant, positioning NIS2 and the new Czech Cyber Security Act as a core growth pillar. The company is founder/owner-operated with no disclosed institutional investment or parent company, and is actively hiring for security engineering and support roles.

Name

BIT SERVIS

Legal name

BIT SERVIS spol. s r.o.

Website

https://bitservis.cz

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

BIT SERVIS (BitServis) is a privately held Czech managed IT and cybersecurity services provider serving 100+ enterprise and mid-market customers across healthcare, energy, public administration, and retail, delivering BS Shield subscription cybersecurity, 24/7 SOC/SIEM, secure network infrastructure, XIoT/OT security via Claroty, and SLA-backed managed services as a Fortinet Expert Partner.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity and IT Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG), Secure Access Service Edge (SASE) & SSE (HDADABAB)

Keywords

• Managed cybersecurity services
• IT infrastructure management
• Network security infrastructure
• OT and IoT security
• Security monitoring services

Headquarters

HQ city

Libus

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT & Cybersecurity Services: Ongoing managed services bundled under SLA contracts covering monitoring, support, security operations, and infrastructure management. Revenue is recurring in nature, billed monthly or annually.
2. BS Shield – Cybersecurity as a Service: Enterprise-grade cybersecurity delivered as a monthly subscription service (OPEX model). Pricing scales with number of endpoints and locations. Includes all technologies and operational services in a single flat rate.
3. Professional Services & Implementation: Project-based services for solution design, architecture, implementation, migration, and integration of IT security and infrastructure technologies. One-time revenue tied to project scope.
4. Hardware and Software Sales: Resale of Fortinet, Dell, Cisco, and other technology vendor products including firewalls, switches, backup systems, and endpoint security clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

BIT SERVIS is a Czech managed IT and cybersecurity services provider delivering an integrated portfolio built around Fortinet technologies. Its flagship offering is BS Shield, a cybersecurity-as-a-Service bundle delivered as a monthly OPEX subscription, complemented by Complete IT Management, SOC/SIEM security monitoring, secure network infrastructure (NGFW/SD-WAN), Dell Data Domain backup, unified SASE secure access, L2/L3 technical support, and BitServis & Claroty XIoT/OT security services.

Product overview

BIT SERVIS is a Czech managed IT and cybersecurity services provider offering an integrated portfolio of security, infrastructure, and operations services built around Fortinet technologies (as a Fortinet Expert Partner) and supplemented by partnerships with Claroty, Dell, Cisco, Microsoft, Zabbix, and others. The core offering is BS Shield — a cybersecurity-as-a-Service product delivering enterprise-level protection on a monthly OPEX subscription including firewall, endpoint, SOC/SIEM, and ZTNA. This is complemented by Complete IT Management (service desk, 24/7 monitoring, backup, security coordination), Security Monitoring and Log Management (SOC & SIEM with SOAR), Secure Network Infrastructure (NGFW, SD-WAN, VPN, segmentation), Secure Access / Unified SASE, Dell Data Domain backup, L2/L3 Technical Support with vendor escalation, and BitServis & Claroty XIoT Security for OT/IoMT environments. The portfolio operates as a unified managed services ecosystem — from design and implementation through 24/7 monitoring and SLA-backed support — rather than standalone software products.

Differentiator

Problem solved

Functional benefit

Brands

• BS Shield: Cybersecurity as a Service offering - enterprise-level security without the need for own investments, using Fortinet technologies with certified specialists and monthly flat-rate pricing.

Products and services

• BS Shield - Cybersecurity as a Service Cybersecurity-as-a-Service offering providing enterprise-level security on a monthly OPEX subscription. Includes Fortinet firewall, endpoint protection (FortiClient), SOC/SIEM monitoring, ZTNA, patch management, forensic investigation, and L2/L3 SLA support. Priced per number of endpoints and locations, with tiers from 30 to 500+ endpoints.
• Complete IT Management (Kompletní správa IT) Full outsourced IT management covering service desk and ticketing, 24/7 monitoring and operations, backup and recovery, security operations coordination, and monthly reporting. Delivered via Fortinet support ecosystem (FortiCare, Professional Services, MDR/SOCaaS) for organizations lacking internal IT capabilities.
• Security Monitoring and Log Management (Bezpečnostní dohled a správa logů) SOC & SIEM service providing 24/7 security event monitoring, log centralization and correlation, automated detection and response (SOAR), incident response with defined SLA response times, and regulatory compliance reporting for NIS2, GDPR, and ISO 27001.
• Secure Network Infrastructure (Zabezpečená síťová infrastruktura) Network architecture design and implementation covering LAN, WAN, Wi-Fi, SD-WAN, NGFW, IPS, sandboxing, segmentation, VPN, and encrypted tunnels. Uses Fortinet and Cisco technologies with Zabbix and FortiAnalyzer monitoring and SIEM integration.
• Dell Data Domain Backup and Recovery Deduplication-based backup and recovery solution with inline deduplication up to 30x ratio, throughput up to tens of TB/hour, AES-256 encryption, immutable backups for ransomware protection, and VTL/NFS/CIFS/DD Boost support. Includes SLA monitoring and backup testing.
• Secure Access and Security Consolidation (Unified SASE) Unified SASE service combining network connectivity and security for hybrid work environments. Includes ZTNA, SWG, CASB, FWaaS, DLP, and SD-WAN under unified policies. Supports NIS2 compliance with central logging and access overview.
• L2 / L3 Technical Support Advanced technical support covering complex incident analysis (network, security, servers, storage), vendor escalation and RMA process management, advanced configuration and optimization, migration assistance, forensic analysis, and SLA-guaranteed response times. Direct escalation to Fortinet, Microsoft, Cisco, and Dell.
• BitServis and Claroty XIoT Security Managed XIoT security service combining Claroty's passive network detection platform (xDome cloud or CTD on-premise) with BitServis's integration expertise. Covers asset discovery, threat detection, secure remote access (SRA), and vulnerability management for OT, IoMT, and XIoT networks in healthcare, manufacturing, and energy sectors.

Quantifiable outcome

• 99.99%+ availability for multi-branch SD-WAN infrastructure
• +3 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability6 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• FortinetcoreTechnology or IntegrationBitServis is a Fortinet Expert Partner – the highest partnership level in Fortinet's program. Specializes in FortiGate (NGFW/SD-WAN), FortiEDR (endpoint protection), FortiAnalyzer (logging/audit), FortiManager (central management), SASE/ZTNA, and FortiMail (email security). Certified specialists deploy and manage comprehensive Fortinet security solutions. BitServis received Fortinet Rising Star of the Year 2025 and has participated as platinum partner at Fortinet Security Day events.
• ClarotycoreTechnology or IntegrationBitServis partners with Claroty, the global leader in XIoT security, to provide OT, IoMT, and industrial network visibility and protection. Combines Claroty's passive monitoring technology with BitServis's 30+ years of integration experience. Solutions include asset discovery, threat detection, Secure Remote Access (SRA), and vulnerability management for healthcare, manufacturing, and energy sectors. Claroty was named a Leader in Gartner Magic Quadrant for CPS Protection Platforms.
• Dell TechnologiescoreTechnology or IntegrationBitServis is a Dell partner offering Dell Data Domain backup solutions with deduplication, fast recovery, and ransomware protection. Also provides Dell server and infrastructure solutions. Awarded Dell Rising Star 2024 in the first year of broader cooperation.
• Logmanager (Sirwisa)minorChannel Partner/ Reseller/ DistributorBitServis is an authorized business partner of Sirwisa a.s. for selling and distributing the Logmanager product. Logmanager serves for log management and collection supporting NIS2 and new Cyber Security Act compliance.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ICZ a.s. Czech system integrator with cybersecurity, managed services and infrastructure offerings for enterprise, public administration, and defense customers. Competes with BitServis on similar Czech enterprise and public-sector security projects.
• Simac Technik ČR: Czech IT services arm of the Simac group, providing managed services, networking, and security solutions to mid-market and enterprise customers. Overlaps with BitServis on managed IT and network security positioning in the Czech market.
• Unicorn a.s. Czech IT services and solutions provider with a broad portfolio spanning cybersecurity, managed services, and system integration for enterprise and public-sector customers. Directly comparable to BitServis in Czech enterprise market, scope of services, and target verticals.
• KOMIX s.r.o. Czech IT services and solutions company delivering managed services, cybersecurity, cloud and infrastructure projects to enterprise and public-sector clients. Comparable to BitServis on service portfolio and Czech market focus.
• AUTOCONT (Asseco Central Europe): Czech IT integrator and managed services provider, part of Asseco Central Europe, serving enterprise, public-sector and SMB customers across the country. Overlaps with BitServis on managed IT, cybersecurity services, and infrastructure support.
• Soitron: Central European IT services company (Slovak/Czech footprint) offering managed services, cybersecurity, and IT infrastructure for enterprise customers. Comparable regional MSSP/integrator competing for similar enterprise and public-sector mandates in Czechia and Slovakia.

Broad incumbents

• Atos (Cybersecurity Services): Global IT services and cybersecurity provider with managed security, SOC, and compliance offerings for large enterprise and public-sector clients. Competes with BitServis on larger multi-country enterprise security mandates in Czech Republic.
• Secureworks: Global pure-play MSSP offering managed detection and response, SOC-as-a-service, and threat intelligence to enterprises worldwide. Sets the global benchmark for managed security service delivery that BitServis competes with on multi-region Czech enterprise accounts.
• Trustwave: Global MSSP and cybersecurity services firm providing managed detection, MDR, SOC services, and compliance support. Comparable to BitServis on the managed security services playbook and target customer profile (regulated enterprises).

Emerging players

• GreyCortex: Czech cybersecurity vendor focused on network traffic analysis and advanced threat detection for enterprise and critical infrastructure customers. Adjacent peer addressing similar Czech enterprise security buyers with a more specialized technology stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BIT SERVIS