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Transforming Support

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uuid002dmmm

Namestring
Transforming Support
Legal namestring
Transforming PLC
Websiteurl
transformingsupport.uk
Company typeenum
Private
Founded yearint
2016
Descriptiontext

Transforming Support is a UK-based specialist supported living and community outreach provider operating under the parent entity Transforming PLC. The company delivers person-centred support to adults with learning disabilities, autism, and complex needs (including physical disabilities, mental health conditions, neurodiversity, and acquired brain injuries) across more than 14 registered locations spanning Greater London, the Midlands, the North West, and the South East. Service delivery is anchored in Positive Behaviour Support (PBS), Active Support, and a tiered framework (Tiers 1–4) ranging from basic person-centred support to high-intensity complex-behaviour and forensic specialist services; a multi-disciplinary team including a PBS Lead, Mental Health Consultant, and CPI/MAPA-trained staff underpins clinical quality. Each location is individually registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008, with compliance also maintained against the Care Act 2014, Caldicott Principles, and GDPR.

The business operates a referral-led, sales-driven go-to-market model: referrals originate from local authorities, NHS commissioners, social workers, GPs, and advocates, with multi-year commissioning contracts structured around individual support plans and weekly support tiers. Revenue is generated through commissioned care services paid predominantly by statutory bodies (local authority and NHS), with additional implicit subsidy from state benefits (Universal Credit, ESA, PIP, DLA, Attendance Allowance) flowing to supported individuals for housing and living costs; pricing is tiered (Tiers 1–4) but not publicly disclosed. The company markets through its website (transformingsupport.uk), social channels (Facebook, Instagram, X), CQC listings, and a 0800 helpline, while sub-brands Ascend Support (outreach/community) and Nurture Support (stabilisation) are positioned for upcoming launch to extend the group's offering.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersLondon, United Kingdom
HQ citystring
London
HQ countrystring
United Kingdom
HQ regionstring
Europe
Markets served

Serves global market

Offices11 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
supported living services, learning disability care, positive behaviour support, outreach community support, autism specialist care
Industry3 codes
1Disability Services & Independent Living Support
CodeBPAGACAGPrimaryYes
2Housing Transition & Supported Living Navigation
CodeEDAKANAKPrimaryNo
3Interagency Coordination & Case Management (VR, DD, Medicaid Waivers)
CodeEDAKANAMPrimaryNo
NAICS code2 codes
  • Services for the Elderly and Persons with Disabilities624120
  • Other Individual and Family Services624190
SIC code1 code
  • Services-Social Services8300
Product category
Supported Living Services
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Commissioned Care Services
TypeManaged Services
Description

Transforming Support receives funding through local authority and NHS commissioning contracts. Individuals they support may receive state housing, disability living allowance, and other benefits (Universal Credit, ESA, PIP, DLA, Attendance Allowance) which contribute to funding arrangements. The referring party (local authority or health service) is responsible for ensuring individuals receive correct benefits.

transformingsupport.uk
Marketing channels5 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Infrastructure, Marketing or Sales, Others
Pricing details4 tiers
1Tier 1 – Basic Service: No PBS required, basic person-centred active support
ModelOtherBilling cadenceMulti-year contract
Notes

For individuals whose needs do not include support due to behaviours that challenge. Basic training in Person-Centred Active Support.

transformingsupport.uk
2Tier 2 – Minimal Support: Standard support with existing PBS plan
ModelOtherBilling cadenceMulti-year contract
Notes

For individuals with up-to-date PBS plan maintained by local NHS PBS Team. Standard yearly review required.

transformingsupport.uk
3Tier 3 – Medium Level of Support: Active PBS intervention required
ModelOtherBilling cadenceMulti-year contract
Notes

For individuals with challenging behaviours occurring at least fortnightly. CPI-trained staff required for restrictive interventions monitoring.

transformingsupport.uk
4Tier 4 – High Level of Support: Complex behavioural needs requiring comprehensive PBS
ModelOtherBilling cadenceMulti-year contract
Notes

For individuals with high-risk behaviours, recent forensic history, or transitioning from assessment/treatment units. Requires ongoing support, training, and monitoring.

transformingsupport.uk
GTM typeB2B
B2B
Offering typeServices
Services
Brand1 of 2 records shown
1Ascend Support
Description

Person-centred outreach and community support (Coming soon)

transformingsupport.uk
+1 more record
Core offering1 text field

Transforming Support provides person-centred supported living and outreach services for adults with learning disabilities, autism, and complex needs across the United Kingdom. Services are delivered under a four-tier support model anchored in Positive Behaviour Support (PBS) and Active Support methodologies, ranging from basic person-centred support (Tier 1) through to comprehensive support for individuals with high-risk behaviours and forensic histories (Tier 4). Revenue is generated primarily through commissioned care contracts with UK local authorities and NHS commissioning partners.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 2 values shown
  • Significant reduction in behaviours and health needs as independence grows (example: J's Story showing reduced behaviours during 24-hour support)
+1 more record
Product overview1 text field

Transforming Support is a UK-based provider of person-centred supported living and community support services. The core offering includes supported living services (with tenancy support in self-contained apartments), outreach and community services, and Positive Behaviour Support (PBS) programmes. The company operates a tiered support model (Tiers 1-4) ranging from basic services to high-level complex needs support, including forensic specialist services. Services are delivered across multiple UK locations including Chipstead Court (Surrey), Cross Court (Birmingham), Hampton Woods (Peterborough), Harvest Rise (Sussex), Horsham Road, Lessingham Road (Liverpool), and Prinsted (Surrey), with offices in London and Manchester.

Product and service4 records
1Supported Living Services
CategorySupported Living
Description

Person-centred supported living service helping adults with learning disabilities, autism, and complex needs maintain independence by receiving support in their own homes. Service users retain their tenancy agreements and pay bills and living expenses, with staff providing full or partial set-up, daily living assistance, and tenancy sustainment. Delivered across multiple CQC-registered sites in Surrey, Sussex, Birmingham, Peterborough, Liverpool/Widnes, and London.

2Outreach and Community Services
CategoryOutreach and Community Support
Description

Community outreach services supporting individuals with learning disabilities, autism, mental health conditions, and complex needs in their own homes. Assistance covers managing cash, remaining healthy, cooking, participating in the community, and progressing to education, with support tailored to each person's interests, needs, and objectives.

3Support for Living Service with Positive Behaviour Support (PBS)
CategorySpecialist Behaviour Support
Description

Person-centred supported living service enhanced by an in-house Positive Behaviour Support Team trained to nationally accredited standards for supporting individuals with complex behavioural needs. Includes crisis intervention and debriefing services, multi-disciplinary team engagement, and structured PBS plan design for individuals whose behaviours challenge services.

4Forensic Specialist Services
CategorySpecialist Behaviour Support
Description

Specialist supported living services for adults with forensic histories or legal restrictions requiring high-level monitoring and support. Provided as part of Transforming Support's Tier 4 high-intensity service for individuals transitioning from assessment and treatment units or with recent forensic history.

Scale indicator1 record

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
1United Response
TypeDirect peer
Description

National UK charity providing supported living, outreach and personal assistance for people with learning disabilities, autism and mental health needs; closely comparable in service scope, geography and commissioning relationships.

2Dimensions UK
TypeDirect peer
Description

UK not-for-profit supporting people with learning disabilities and autism through supported living and outreach; directly comparable in PBS-grounded approach, commissioner-funded model and quality-assurance framework.

3National Autistic Society
TypeBroad incumbent
Description

Major UK charity providing specialist services for autistic adults including supported living and residential care; broader advocacy/education remit but directly comparable on adult autism supported-living services.

4Community Integrated Care
TypeDirect peer
Description

One of the UK's largest social care charities, delivering supported living and outreach services for adults with learning disabilities, autism and complex needs; comparable in person-centred delivery, CQC regulation and reliance on local-authority contracts.

5Avenues Group
TypeDirect peer
Description

UK provider of person-centred supported living, outreach and community support for adults with learning disabilities, autism and complex needs; comparable in tiered service design and commissioner-funded model.

6Hft (Home Farm Trust)
TypeDirect peer
Description

National UK charity supporting people with learning disabilities through supported living and personalised services; comparable in target population, person-centred methodology and CQC-regulated operating model.

7Turning Point
TypeBroad incumbent
Description

Large UK social enterprise delivering supported living, mental health and learning disability services alongside substance-use and criminal justice programmes; broader portfolio but overlapping supported living offering for adults with complex needs.

8SeeAbility
TypeDirect peer
Description

UK charity providing specialist supported living and outreach for people with learning disabilities, autism and sight loss; comparable in complex-needs focus and clinical/multi-disciplinary team approach.

9Lifeways Group
TypeDirect peer
Description

UK specialist provider of supported living and outreach services for people with learning disabilities, autism and complex needs; comparable in operating model, commissioner-funded revenue base and multi-site geographic spread.

10Voyage Care
TypeDirect peer
Description

One of the largest UK providers of supported living and residential care for adults with learning disabilities, autism, complex needs and acquired brain injury; directly comparable in service mix, tiered support model, and reliance on local authority/NHS commissioning.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles13 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance6 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Transforming Support

Supported Living Servicestransformingsupport.uk

What Transforming Support does

Transforming Support is a UK-based specialist supported living and community outreach provider operating under the parent entity Transforming PLC. The company delivers person-centred support to adults with learning disabilities, autism, and complex needs (including physical disabilities, mental health conditions, neurodiversity, and acquired brain injuries) across more than 14 registered locations spanning Greater London, the Midlands, the North West, and the South East. Service delivery is anchored in Positive Behaviour Support (PBS), Active Support, and a tiered framework (Tiers 1–4) ranging from basic person-centred support to high-intensity complex-behaviour and forensic specialist services; a multi-disciplinary team including a PBS Lead, Mental Health Consultant, and CPI/MAPA-trained staff underpins clinical quality. Each location is individually registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008, with compliance also maintained against the Care Act 2014, Caldicott Principles, and GDPR.

The business operates a referral-led, sales-driven go-to-market model: referrals originate from local authorities, NHS commissioners, social workers, GPs, and advocates, with multi-year commissioning contracts structured around individual support plans and weekly support tiers. Revenue is generated through commissioned care services paid predominantly by statutory bodies (local authority and NHS), with additional implicit subsidy from state benefits (Universal Credit, ESA, PIP, DLA, Attendance Allowance) flowing to supported individuals for housing and living costs; pricing is tiered (Tiers 1–4) but not publicly disclosed. The company markets through its website (transformingsupport.uk), social channels (Facebook, Instagram, X), CQC listings, and a 0800 helpline, while sub-brands Ascend Support (outreach/community) and Nurture Support (stabilisation) are positioned for upcoming launch to extend the group's offering.

Transforming Support firmographics

Firmographics
Name
Transforming Support
Legal name
Transforming PLC
Website
https://transformingsupport.uk
Company type
Private
Founded year
2016
Operating status
Operating
Headcount range
101–250 employees
Ownership category
akta.pro rank

Transforming Support industry classification

Industry
Product category
Supported Living Services
NAICS
Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
SIC
Services-Social Services (8300)
akta.pro primary industry
Disability Services & Independent Living Support (BPAGACAG)
akta.pro secondary industries
Housing Transition & Supported Living Navigation (EDAKANAK), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

Keywords

  • Supported living services
  • Learning disability care
  • Positive behaviour support
  • Outreach community support
  • Autism specialist care

Where Transforming Support is headquartered

Location

Headquarters

HQ city
London
HQ country
United Kingdom
HQ region
Europe

Offices11 records

Markets served

Transforming Support business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

  1. Commissioned Care Services: Transforming Support receives funding through local authority and NHS commissioning contracts. Individuals they support may receive state housing, disability living allowance, and other benefits (Universal Credit, ESA, PIP, DLA, Attendance Allowance) which contribute to funding arrangements. The referring party (local authority or health service) is responsible for ensuring individuals receive correct benefits.

Pricing tiers

ModelBillingPrice
OtherMulti-year contractTier 1 – Basic Service: No PBS required, basic person-centred active support
OtherMulti-year contractTier 2 – Minimal Support: Standard support with existing PBS plan
OtherMulti-year contractTier 3 – Medium Level of Support: Active PBS intervention required
OtherMulti-year contractTier 4 – High Level of Support: Complex behavioural needs requiring comprehensive PBS

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Transforming Support product offering

Product offering

Core offering

Transforming Support provides person-centred supported living and outreach services for adults with learning disabilities, autism, and complex needs across the United Kingdom. Services are delivered under a four-tier support model anchored in Positive Behaviour Support (PBS) and Active Support methodologies, ranging from basic person-centred support (Tier 1) through to comprehensive support for individuals with high-risk behaviours and forensic histories (Tier 4). Revenue is generated primarily through commissioned care contracts with UK local authorities and NHS commissioning partners.

Product overview

Transforming Support is a UK-based provider of person-centred supported living and community support services. The core offering includes supported living services (with tenancy support in self-contained apartments), outreach and community services, and Positive Behaviour Support (PBS) programmes. The company operates a tiered support model (Tiers 1-4) ranging from basic services to high-level complex needs support, including forensic specialist services. Services are delivered across multiple UK locations including Chipstead Court (Surrey), Cross Court (Birmingham), Hampton Woods (Peterborough), Harvest Rise (Sussex), Horsham Road, Lessingham Road (Liverpool), and Prinsted (Surrey), with offices in London and Manchester.

Differentiator

Problem solved

Functional benefit

Brands

  • Ascend Support: Person-centred outreach and community support (Coming soon)
  • Nurture Support

Products and services

  • Supported Living Services Person-centred supported living service helping adults with learning disabilities, autism, and complex needs maintain independence by receiving support in their own homes. Service users retain their tenancy agreements and pay bills and living expenses, with staff providing full or partial set-up, daily living assistance, and tenancy sustainment. Delivered across multiple CQC-registered sites in Surrey, Sussex, Birmingham, Peterborough, Liverpool/Widnes, and London.
  • Outreach and Community Services Community outreach services supporting individuals with learning disabilities, autism, mental health conditions, and complex needs in their own homes. Assistance covers managing cash, remaining healthy, cooking, participating in the community, and progressing to education, with support tailored to each person's interests, needs, and objectives.
  • Support for Living Service with Positive Behaviour Support (PBS) Person-centred supported living service enhanced by an in-house Positive Behaviour Support Team trained to nationally accredited standards for supporting individuals with complex behavioural needs. Includes crisis intervention and debriefing services, multi-disciplinary team engagement, and structured PBS plan design for individuals whose behaviours challenge services.
  • Forensic Specialist Services Specialist supported living services for adults with forensic histories or legal restrictions requiring high-level monitoring and support. Provided as part of Transforming Support's Tier 4 high-intensity service for individuals transitioning from assessment and treatment units or with recent forensic history.

Quantifiable outcome

  • Significant reduction in behaviours and health needs as independence grows (example: J's Story showing reduced behaviours during 24-hour support)
  • +1 more outcomes

Companies that use Transforming Support

Customer profile

Segments5 records

Ideal customer profiles2 records

Transforming Support technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Transforming Support partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Transforming Support competitors and assessment

Company assessment

Direct peers

  • United Response: National UK charity providing supported living, outreach and personal assistance for people with learning disabilities, autism and mental health needs; closely comparable in service scope, geography and commissioning relationships.
  • Dimensions UK: UK not-for-profit supporting people with learning disabilities and autism through supported living and outreach; directly comparable in PBS-grounded approach, commissioner-funded model and quality-assurance framework.
  • Community Integrated Care: One of the UK's largest social care charities, delivering supported living and outreach services for adults with learning disabilities, autism and complex needs; comparable in person-centred delivery, CQC regulation and reliance on local-authority contracts.
  • Avenues Group: UK provider of person-centred supported living, outreach and community support for adults with learning disabilities, autism and complex needs; comparable in tiered service design and commissioner-funded model.
  • Hft (Home Farm Trust): National UK charity supporting people with learning disabilities through supported living and personalised services; comparable in target population, person-centred methodology and CQC-regulated operating model.
  • SeeAbility: UK charity providing specialist supported living and outreach for people with learning disabilities, autism and sight loss; comparable in complex-needs focus and clinical/multi-disciplinary team approach.
  • Lifeways Group: UK specialist provider of supported living and outreach services for people with learning disabilities, autism and complex needs; comparable in operating model, commissioner-funded revenue base and multi-site geographic spread.
  • Voyage Care: One of the largest UK providers of supported living and residential care for adults with learning disabilities, autism, complex needs and acquired brain injury; directly comparable in service mix, tiered support model, and reliance on local authority/NHS commissioning.

Broad incumbents

  • National Autistic Society: Major UK charity providing specialist services for autistic adults including supported living and residential care; broader advocacy/education remit but directly comparable on adult autism supported-living services.
  • Turning Point: Large UK social enterprise delivering supported living, mental health and learning disability services alongside substance-use and criminal justice programmes; broader portfolio but overlapping supported living offering for adults with complex needs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Transforming Support social profiles

Digital presence

Transforming Support compliance and trust

Trust signal

Compliance6 records

Transforming Support financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Transforming Support leadership team

Management profile

Number of profiles

Profiles13 records

Transforming Support funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Transforming Support M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Transforming Support

What does Transforming Support do?

Transforming Support provides person-centred supported living and outreach services for adults with learning disabilities, autism, and complex needs across the United Kingdom. Services are delivered under a four-tier support model anchored in Positive Behaviour Support (PBS) and Active Support methodologies, ranging from basic person-centred support (Tier 1) through to comprehensive support for individuals with high-risk behaviours and forensic histories (Tier 4). Revenue is generated primarily through commissioned care contracts with UK local authorities and NHS commissioning partners.

Is Transforming Support a public or private company?

Transforming Support is a private company. It is classified as unknown and is currently operating.

When was Transforming Support founded?

Transforming Support was founded in 2016. It employs 101 to 250 people.

Where is Transforming Support based?

Transforming Support is headquartered in London, United Kingdom, in the Europe region.

How does Transforming Support make money?

One revenue line is on record: commissioned Care Services.

Who are Transforming Support's main competitors?

Direct peers on record are United Response, Dimensions UK, Community Integrated Care, Avenues Group, Hft (Home Farm Trust), SeeAbility, Lifeways Group and Voyage Care. Broad incumbents are National Autistic Society and Turning Point.

Does Transforming Support have an API?

No public API is recorded for Transforming Support.

What industry is Transforming Support in?

Transforming Support's product category is Supported Living Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of EDAKANAK, Housing Transition & Supported Living Navigation. Its NAICS code is 624120 and its SIC code is 8300.

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