Home and Away Holidays

What Home and Away Holidays does

Home and Away Holidays is a UK-based online travel agency operating as a trading name of The Travel Team Ltd, founded in 1994 and headquartered at 35 Melton Road, Leicester. The company sells package holidays, standalone flights, hotels, tailor-made itineraries, and ancillary travel services (car hire, transfers, travel insurance, visa support) to UK leisure consumers, with destinations spanning the Middle East, Far East, Indian Ocean, USA, Africa, Caribbean & Mexico, Europe, and Australia/New Zealand. Its core customer segments are families (primary), honeymooners and couples, budget travellers, luxury travellers, and religious pilgrims undertaking Umrah and Hajj.

The underlying platform is a transactional online booking engine connected in real time to airline and accommodation supplier systems for live dynamic pricing and availability, supplemented by call-centre booking support (open seven days a week) and walk-in retail stores for face-to-face consultation. The product surface aggregates inventory from major airline partners (TAP Air Portugal, Saudia, American Airlines, Air India, Virgin Atlantic) and hotel groups (Jumeirah, Marriott, Accor, Rixos, Royal Caribbean), and includes a dedicated worldwide-tour catalogue covering India, Africa, Sri Lanka, Turkey, Vietnam & Cambodia, and New Zealand. All flight-inclusive packages are financially protected under ATOL licence 5838 issued by the UK Civil Aviation Authority, and the firm holds IATA accreditation (number 91278261).

The business earns revenue through transaction-based commissions and fees on bookings — including a booking fee of up to 2% of total booking amount, a £50-per-person amendment administration fee, and surcharges on corporate (2%) and international (4%) cards — plus margins on ancillary travel services. Distribution is primarily direct-to-consumer via SEO-optimised destination pages, an extensive travel blog, email newsletters, a WhatsApp channel for exclusive offers and on-holiday support, and social media; no third-party reseller or B2B distribution is disclosed. The firm operates with a headcount of 1–10 employees, is privately held with no institutional investment or M&A activity in the input data, and is independently owned and managed.

Name

Home and Away Holidays

Legal name

The Travel Team Ltd

Website

https://homeandawayholidays.co.uk

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Home and Away Holidays is a UK-based online travel agent selling ATOL-protected package holidays, flights, hotels, tailor-made itineraries, and travel ancillaries to UK leisure consumers across more than 40 worldwide destinations via online, call-centre, and retail channels.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

akta.pro primary industry

Outbound International Retail Travel Agencies (THAKABAI)

akta.pro secondary industries

Family & Multigenerational Travel Agencies (THAKAFAD), Escorted Coach & Bus Package Tour Operators (THAKADAA)

Keywords

• Package holidays
• Online travel agency
• Tailor-made holidays
• Worldwide tours
• Flight and hotel bookings

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure

Revenue model

1. Package Holidays: Flight-inclusive package holidays combining transport and accommodation sold as inclusive packages, protected under ATOL scheme.
2. Flight-Plus Bookings: Flight-plus arrangements combining flights with accommodation or car hire, protected under ATOL Regulations 2012.
3. Agent Bookings: Agency model selling flight-only, accommodation-only, and other individual travel elements on behalf of tour operators and suppliers.
4. Ancillary Services: Car hire, airport transfers, travel insurance, visa services, and holiday extras offered alongside core bookings.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Home and Away Holidays is a UK-based travel agency and tour operator that sells flight-inclusive package holidays, standalone flights, hotel accommodation, tailor-made itineraries, guided worldwide tours, and ancillary travel services (car hire, transfers, activities, visas). Bookings are fulfilled through an online booking engine with live dynamic pricing as well as offline channels (call centre and retail stores), all protected under the company's ATOL licence and IATA accreditation.

Product overview

Home and Away Holidays operates as a travel agency platform offering a comprehensive portfolio of travel booking services. The core offering consists of dynamic holiday packages combining flights and hotels, supplemented by standalone flight deals, hotel bookings, and tailor-made holiday planning. The platform provides ancillary services including worldwide tours (India, Africa, Sri Lanka, Turkey, New Zealand, Vietnam & Cambodia), specialised hotel partnerships (Jumeirah Hotels), and travel extras such as car hire, transfers, and activities. The company functions as both a package organiser and agent, with ATOL protection for flight-inclusive bookings. Customers can book online through the booking engine or request offline quotes through call centre support.

Differentiator

Problem solved

Functional benefit

Products and services

• Holiday Packages Bundle deals combining flights, hotels, and sometimes transfers at inclusive prices for UK consumers travelling to worldwide destinations including the Middle East, Far East, Africa, Europe, Indian Ocean, Caribbean and Mexico, and the USA.
• Flight Deals Standalone flight-only bookings to destinations worldwide, covering scheduled and low-cost carriers with one-way combined fare options, sold directly to UK consumers.
• Hotel Deals Standalone hotel accommodation bookings at worldwide destinations with real-time dynamic pricing and multiple board basis options (Room Only, Bed and Breakfast, Half Board, Full Board, All-Inclusive).
• Tailor-Made Holidays Bespoke holiday itineraries built to individual customer preferences, allowing specification of destinations, duration, accommodation, and experiences, with quotes produced by travel experts.
• Worldwide Tours Curated guided tour packages including India Tours (Golden Triangle, Kerala, Rajasthan), Africa Tours (Morocco, Tanzania Safari, Kenya Safari, South Africa), Sri Lanka Tours, Turkey Tours, New Zealand Tours, and Vietnam & Cambodia Tours.
• Holiday Extras Ancillary travel services including airport extras, car hire, must-see activities and attractions, and airport transfers, sold alongside core holiday bookings.
• Multi-Centre Holidays Holiday packages combining multiple destinations into a single itinerary, enabling travellers to visit several locations during one trip.
• Jumeirah Hotels Offers Specialised booking section for Jumeirah Hotels & Resorts with exclusive offers, including flights, featuring properties such as Jumeirah Olhahali Island and Jumeirah Gulf of Bahrain.
• Visa Services Assisted visa application service, particularly for Umrah visas to Saudi Arabia, including handling of documentation and applicable approval charges.

Quantifiable outcome

• ATOL Protected holidays - financial protection for flight-inclusive packages
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Loveholidays: UK online travel agency specializing in low-cost and value package holidays, hotels, and flights to worldwide destinations; closely comparable to Home and Away Holidays' budget and family package offerings, with similar ATOL protection and direct-to-consumer online booking model.
• Trailfinders: UK private travel agency specializing in tailor-made long-haul holidays, flights, hotels, and worldwide tours including Africa, India, Sri Lanka, and Vietnam; the most direct comparable to Home and Away Holidays on bespoke/expert-led international holidays with strong Africa and Asia tour offerings.
• Hays Travel: UK's largest independent retail travel agency chain with extensive high-street presence selling package holidays, cruises, and tailor-made trips; directly comparable multi-channel (retail + online) model with ATOL bonding, though at materially larger scale.
• Travel Republic: UK-based online travel agency selling package holidays, hotels, and flights to worldwide destinations with ATOL protection; a direct small-to-mid scale competitor in the UK outbound retail travel agency segment with comparable online-led model.
• Jet2 Holidays: Major UK ATOL-protected package holiday specialist offering flight-plus-accommodation bundles to Mediterranean, Canary Islands, and long-haul destinations; competes head-to-head with Home and Away Holidays on UK outbound family and value package holidays, though with much larger scale and own-airline integration.
• Virgin Holidays (now Virgin Atlantic Holidays): UK package holiday brand selling Virgin Atlantic flight-inclusive holidays to USA, Caribbean, Indian Ocean, and beyond; directly overlaps with Home and Away Holidays' long-haul premium and family holiday offerings, with ATOL bonding and similar luxury tier partnerships (e.g., Jumeirah).
• On the Beach: UK-based online travel agency selling beach and city package holidays, flights, and hotels to outbound UK travelers; highly comparable digital-first retail travel agency model targeting price-sensitive leisure customers, with similar ATOL-protected package offerings.

Broad incumbents

• TUI UK: UK's largest tour operator selling package holidays, flights, hotels, and cruises to worldwide destinations with ATOL protection; direct overlap with Home and Away Holidays on outbound package holidays from the UK, but at vastly greater scale with own-brand hotel concepts and airline capacity.
• Booking.com: Global online travel agency dominating hotel, flight, and package bookings; competes with Home and Away Holidays for UK outbound holiday bookings via lower-cost, self-serve digital channel but lacks the assisted/expert-service proposition.
• Expedia: Global OTA with strong UK presence offering packages, flights, hotels, and activities; broad incumbent competing with Home and Away Holidays on price and inventory breadth, though without UK retail stores or dedicated call-centre expert service.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/homeandawayhol1

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home and Away Holidays