What Procempa does

Procempa (Companhia de Processamento de Dados do Município de Porto Alegre) is the municipal IT company owned and controlled by the Prefeitura Municipal de Porto Alegre, Brazil. Founded in 1977 and headquartered at Rua João Manoel 157 in the Centro Histórico district, Procempa develops and operates the digital infrastructure of Porto Alegre's city government, serving approximately 1.4 million residents and all municipal secretariats spanning health, finance, legal, education, mobility, culture, and social development. The company is structured as an autarquia/empresa pública, a public-law entity funded through annual municipal budget allocations rather than commercial revenue, and operates with 251–500 employees according to its listed scale.

The company's product portfolio centers on the 156 citizen service ecosystem: the 156 Web portal (156web.procempa.com.br), the Fala POA complaints and feedback channel, and the 156+POA mobile application distributed on iOS and Android. Adjacent platforms include the Portal do Segurado (SISPREV) for municipal pension and re-registration management, and the MI Aedes real-time dengue mosquito surveillance system, which was deployed with technology partner Ecovec across 45 neighborhoods and 910 monitoring points and is integrated with the municipal health secretariat (SMS). Procempa also developed and maintains the primary Prefeitura de Porto Alegre website (prefeitura.poa.br) and operates underlying capabilities including systems development, video monitoring, consultancy, RDTM (Rede Digital de Telecomunicações Municipal / municipal digital telecommunications network), local area networks, data storage, and digital radio communication that other city systems depend on.

Procempa's business model is non-commercial: as a municipal public company, it does not sell services to external customers and pricing is not publicly disclosed. Revenue mechanics flow from annual budget transfers from the controlling municipality, with service delivery effectively internalized across municipal departments and end-consumed by citizens through the 156 channel. The company is not investment-bearing: there are no funding rounds, parent-subsidiary moves, or M&A activity disclosed. Customer concentration is structurally singular, since the Prefeitura Municipal de Porto Alegre is both the controlling owner and the primary (effectively sole) client, with citizens acting as end-users of the citizen-facing portals rather than as paying customers.

Name

Procempa

Legal name

Procempa

Website

https://prefeitura.poa.br

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

251–500 employees

Short description

Procempa is the municipal public IT company of Porto Alegre, Brazil, developing and operating digital infrastructure—including the 156 citizen service platform, mobile apps, and health surveillance systems—for the city government and its ~1.4 million residents.

Ownership category

akta.pro rank

Product category

Municipal Government IT Services

NAICS

Executive, Legislative, and Other General Government Support (921), Public Finance Activities (92113), Other General Government Support (92119)

SIC

Services-Prepackaged Software (7372), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

akta.pro secondary industry

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC)

Keywords

• Municipal IT services
• Government digital platforms
• Citizen service portals
• Document management systems
• Public sector technology

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Infrastructure, Technology or R&D, Operations

Revenue model

1. Municipal IT Services: Procempa provides IT services and systems development to Porto Alegre Municipal Government as a public company. Revenue comes from municipal budget allocations for technology services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Procempa is the municipal IT company of Porto Alegre, developing and maintaining digital government services such as the 156 Web citizen service portal, the Fala POA citizen complaint system, the SISPREV municipal pension portal, and other integrated back-office systems for city secretariats. It also provides video monitoring, consultancy, RDTM, local area networks, data storage, and digital radio communication to the municipal government.

Product overview

Procempa (Companhia de Processamento de Dados do Município de Porto Alegre) is the municipal information technology company that develops and maintains digital infrastructure and applications for Porto Alegre's city government. The core product portfolio centers around the 156 citizen service ecosystem, which includes the 156 Web portal for service requests, Fala POA for citizen complaints and feedback, and integrated municipal management systems such as the SISPREV pension portal. The company develops solutions across multiple municipal secretariats including finance, health, education, transportation, and public services.

Differentiator

Problem solved

Functional benefit

Products and services

• 156 Web (Portal 156+POA) Digital citizen service platform developed by Procempa that provides online access to municipal services including service registration, information requests, and complaints via web interface and mobile apps (iOS and Android), serving residents of Porto Alegre.
• Fala POA (Sistema 156 de Ouvidoria) Citizen complaint and feedback (ombudsman) system that allows Porto Alegre residents to report issues, request services, and submit suggestions to the municipal government through the 156 service channel, integrated with municipal departments.
• Portal do Segurado (SISPREV) Online portal for municipal pension management enabling municipal employees (servers) to perform mandatory re-registration (recadastramento), access personal and social security information, and manage retirement benefits through PREVIMPA.
• MI Aedes Monitoring System Real-time dengue mosquito monitoring system with live trap data covering 910 monitoring points across 45 neighborhoods, integrated with the municipal health surveillance workflow of the Secretaria de Saúde (SMS).

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Prefeitura de Porto AlegrecoreStrategic or Co-development PartnerProcempa is a municipal public company (empresa pública) that develops and maintains digital services for the Porto Alegre city government, serving all municipal departments.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• IplanRio: IplanRio is the municipal IT company of Rio de Janeiro, a direct peer operating as an autarquia/empresa pública providing digital services, citizen platforms, and systems development exclusively for the Rio de Janeiro municipal government. Closely analogous ownership and delivery model.
• PRODAM: PRODAM is the municipal IT company (empresa pública) of São Paulo, with the same structure as Procempa — providing digital services and systems development exclusively to the São Paulo municipal government. Directly comparable in mandate, ownership model, and product scope (citizen portals, document management).
• IPPUC (Instituto de Pesquisa e Planejamento Urbano de Curitiba): IPPUC is the municipal IT and urban planning institute of Curitiba, providing geographic information systems, urban data platforms, and digital services for the Curitiba municipal government. Comparable as another city-level public IT/planning entity.

Broad incumbents

• MV Sistemas: MV Sistemas is a Brazilian enterprise software vendor specializing in healthcare and public-sector solutions sold to state and municipal governments. Comparable as a broad incumbent offering overlapping capabilities to municipal governments across Brazil.
• TOTVS: TOTVS is the largest Brazilian enterprise software vendor with significant public-sector footprint (ERP, tax, education, health for states and municipalities). Comparable as a broad incumbent whose solutions compete with or complement Procempa's bespoke municipal systems.
• Tyler Technologies: Tyler Technologies is a US-based broad incumbent providing ERP, citizen services, and public-sector software to U.S. municipal and county governments. Comparable as a reference for the structural role of a vertically-integrated municipal-IT platform provider.

Emerging players

• 1Doc: 1Doc is a Brazilian GovTech SaaS provider specializing in citizen service portals, electronic process management, and document workflows for city halls. Comparable as an emerging commercial player offering a packaged alternative to bespoke municipal IT development.
• Granito (Grupo Multidados): Multidados/Granito is a Brazilian GovTech vendor providing tax administration, financial management, and citizen services platforms to Brazilian municipalities. Comparable as an emerging player offering packaged solutions that overlap with Procempa's finance and administrative system portfolio.
• IPM (Inteligência em Processos e Meios de Pagamento): IPM is a Brazilian GovTech vendor focused on small and mid-sized municipal governments with cloud-based administrative and citizen-service platforms. Comparable as an emerging commercial alternative that could compete with Procempa if the exclusive mandate softens.
• EMATER (similar Brazilian state/municipal IT entities): EMATER-style entities are state-level public IT/service entities; relevant as emerging comparables illustrating how public-sector entities in Brazil structure IT delivery for subnational governments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/prefeitura_poa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Procempa