Introduct Group

What Introduct Group does

Introduct Group is a privately held IT services company headquartered in Tallinn, Estonia, founded in April 2016 with primary engineering delivery based in Kyiv, Ukraine and regional offices in Dubai (UAE, established December 2022) and Muscat (Oman, opened January 2026). The group operates across 9 legal entities in 4 countries with 150+ full-time employees and is 100% management-owned, debt-free, generating approximately 15 million EUR in annual group turnover with 1.5 million EUR net profit. It serves enterprise and mid-market clients across logistics, transportation, banking, insurance, fintech, iGaming, and government verticals, delivering full-stack custom software development, dedicated development teams, and 24/7 multilingual support under SLA-based managed services contracts (including a 2-hour RTO commitment for the regulated Estonian insurance client SALVA).

The company's delivery stack spans Java, Python, Elixir/Erlang, Node.js, .NET, and Go on the backend; React, Flutter, Angular, and Vue.js on the frontend; iOS, Android, and cross-platform mobile; with cloud, blockchain/web3, and QA automation coverage. Productized offerings include the Boilerplate Product (a pre-built client portal / back-office / mobile skeleton with Azure Cloud / Entra ID, Facebook, and Twitter authentication), the Introduct Academy (a three-month intensive developer training program on client codebases, run in Ukraine and Oman), and a venture-backed startup incubation arm (Impulse Generator Fund) that has co-developed Perfomax (maritime fuel optimization), SelectZero (Data Quality as a Service), FundVest (mobile investment platform), and CSV Loader (no-code CRM data import for HubSpot, Salesforce, Zendesk, and Zoho). ISO 9001:2015 and ISO/IEC 27001:2022 certifications (valid through October 2027) cover software development, support, and consulting services.

Revenue is generated through five streams: bespoke project-based development, recurring dedicated-team managed services, 24/7 SLA-priced helpdesk, paid academy tuition, and equity returns from IGF portfolio exits. The go-to-market is sales-led direct enterprise field sales with named-account relationships in the Baltics, MENA, and broader EU, anchored by Kuehne+Nagel (air cargo platform recognized among K+N's best IT developments in 2019), SALVA Insurance, Olympic Entertainment Group (145 casinos across 6 countries), ENLAB / Optibet (Baltic iGaming), Yolo Group (crypto/fiat betting), CyberCube (cyber risk analytics), and the Oman Tax Authority (VAT / PIT systems launched in 2024). Marketing relies on content, LinkedIn, and industry memberships (IT Ukraine, ITL Estonia, Diia.City, OCCI Oman 'Excellent') for referral-driven demand.

Name

Introduct Group

Legal name

Introduct Ukraine LLC

Website

https://introduct.tech

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Introduct Group is a privately held Estonian-headquartered IT services firm delivering custom software development, dedicated development teams, and 24/7 multilingual support to enterprise and government clients across logistics, insurance, fintech, iGaming, and smart-government sectors in Europe and MENA.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Low-Code/No-Code Integration Builders (BPAMAOAL)

akta.pro secondary industry

Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)

Keywords

• Custom software development
• Dedicated development teams
• Managed helpdesk services
• Software developer training
• Digital transformation services

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Bespoke software development services for enterprise and mid-market clients across logistics, transportation, banking, insurance, fintech, entertainment, and government sectors. Projects include mobile apps, web platforms, ERP integrations, and digital transformation solutions. Revenue recognized on a project/contract basis.
2. Dedicated Development Teams: Outsourcing and nearshoring of development teams to client organizations. Teams are embedded within client operations, providing ongoing software development, support, and maintenance services. Creates recurring, long-term contractual revenue relationships.
3. 24/7 Customer Support / Helpdesk: Round-the-clock customer support center providing immediate response and expert assistance for clients' end-users globally. Operates under strict SLA requirements (e.g., 2-hour RTO for regulated insurance clients).
4. Training Center / Academy: Introduct Academy provides paid software developer training programs. Revenue generated from training fees, with graduates often absorbed into Introduct's delivery teams or placed with client organizations.
5. Investment Services / Startup Incubation: Introduct, through its association with Impulse Generator Fund (IGF), supports and invests in startups. Revenue generated through equity appreciation and exit events from IGF portfolio companies (e.g., Perfomax, FundVest, SelectZero).

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Introduct Group is an integrated technology partner that delivers custom full-stack software development, dedicated development teams, 24/7 multilingual customer support, and paid software developer training through its Introduct Academy, alongside investment in startups via the Impulse Generator Fund (IGF). Its deliverables span bespoke enterprise platforms (e.g., SALVA Insurance self-service suite, Oman VAT/PIT tax system, Kuehne+Nagel air cargo platform) and proprietary products such as the SelectZero DQaaS platform, FundVest mobile investment app, and Boilerplate portal template.

Product overview

Introduct Group is an international integrated technology partner offering a portfolio of products and services spanning multiple verticals. The product portfolio includes: (1) SelectZero — a Data Quality as a Service (DQaaS) platform for automated data testing, profiling, and monitoring; (2) Fundvest — a mobile-first investment app with auto-investment features; (3) Yolo Group Gaming Platform — a crypto/fiat betting platform built with Flutter; (4) Perfomax (IGF startup) — a maritime data and vessel fuel optimization platform using Vue.js and Python; (5) Golf Pro Stats — a Flutter-based mobile app for professional golf statistics; (6) SALVA Insurance Customer Facing Suite — a full-stack insurance self-service platform (Java/React/Drupal); (7) CSV Loader by Punctilio — a no-code CRM data import tool; (8) Olympic Entertainment Group Corporate Platform — enterprise website with CRM/DWH migration; (9) Boilerplate Product — a pre-built template platform (portal + back-office + mobile app) customizable for new projects; (10) Oman Tax Authority VAT & PIT System; and (11) TURNIT SaaS for transportation. Service offerings include Custom Development, Dedicated Development Teams, 24/7 Customer Support, Training Center (Introduct Academy teaching Elixir/Erlang and other technologies), and Investment Services via the IGF venture fund. The company operates across Estonia, Ukraine, UAE, and Oman with 150+ full-time employees.

Differentiator

Problem solved

Functional benefit

Brands

• Introduct Academy: Software developer training academy offering intensive programs (3 months) in Elixir/Erlang, Java, Node.js, .NET, Go, React, Flutter, Angular, and QA automation. Operates in Ukraine and Oman with a focus on practical, hands-on training using real project codebases.
• Impulse Generator Fund (IGF)

Products and services

• Custom Development Services Full-stack custom software development including business application development, legacy system modernization, Enterprise Application Integration (EAI), database design, mobile app development (iOS, Android, cross-platform), web and cloud applications, blockchain/smart contract development (web3, Solidity), and business process automation for enterprise and mid-market clients.
• Dedicated Development Teams Outsourcing and nearshoring of dedicated development teams embedded within client operations, providing ongoing software development, support, and maintenance as a long-term managed service.
• 24/7 Customer Support Center Round-the-clock customer support operations providing immediate response and expert assistance globally, with strict SLA adherence (e.g., 2-hour RTO for regulated insurance clients) and multi-language coverage including English, Estonian, Ukrainian, Russian, Romanian, Georgian, Azerbaijani, and Arabic.
• Introduct Academy Paid three-month intensive software developer training that upskills participants on client's real codebase and products, enabling seamless onboarding onto Introduct development teams. Operated by TOV Introduct Academy in Ukraine and Introduct Academy in Oman.
• Investment Services (Impulse Generator Fund) Venture capital investment services through the Impulse Generator Fund (IGF), providing startups with technical expertise and international development support to fast-track market entry. Portfolio includes Perfomax.io, FundVest, SelectZero, and Punctilio (CSV Loader).
• SelectZero Data Observation Platform Data Quality as a Service (DQaaS) platform providing automated data testing, profiling, and monitoring. Features custom data validations, comprehensive reporting, automatic error alerting, and continuous 24/7 monitoring for enterprise and government data consumers in the Baltics.
• FundVest Mobile Investment Application Mobile-first investment platform enabling users to trade stocks, derivatives, futures, and options with an auto-investment feature that automatically purchases additional shares monthly aligned to user-set investment plans.
• Yolo Group Gaming Platform Advanced cross-platform betting and gaming application bridging cryptocurrency and traditional currency transactions, built with Flutter for smartphones and tablets, developed by Introduct for Yolo Group.
• Perfomax Maritime Data Management Platform Maritime data management platform for cargo fleet operators providing digital monitoring and optimization of vessel fuel consumption. Frontend built with Vue.js and backend with Python; includes non-invasive data acquisition. Launched offshore module for client fleet in Malaysia in 2024.
• SALVA Insurance Customer Facing Suite Comprehensive self-service insurance platform for SALVA Kindlustus AS covering all non-life insurance products. Features real-time premium calculation, policy management, claims submission, Insuerly API integration, and 24/7 SLA compliance (2-hour RTO under Estonian regulatory requirements).
• CSV Loader by Punctilio No-code CSV data import platform enabling bulk imports into CRM and business applications (HubSpot, Salesforce, Zendesk, Zoho CRM) without templates, data pre-editing, or coding. Supports import and update of thousands of records in one operation.
• Golf Pro Stats Mobile App Mobile application consolidating professional golf data from multiple tours, allowing fans to track player earnings, world rankings, and tournament statistics with interactive graphs. Built with Flutter for cross-device performance.
• Olympic Entertainment Group Corporate Platform Enterprise corporate website for Olympic Entertainment Group (OEG) spanning investor relations, careers, and corporate sections, with full CRM and DWH data migration and modern UX design; OEG operates casinos and sports betting across 6 countries.
• Boilerplate Product Template platform consisting of a client portal, back-office system, and mobile application with pre-built user registration, multi-provider social authentication (Azure Cloud/Entra ID, Facebook, Twitter), customizable dashboard, profile management, notification settings, and multi-channel notifications. Customizable for new client projects.
• Oman Tax Authority VAT & PIT System Integrated government tax management system for the Sultanate of Oman covering VAT and the 2024 Personal Income Tax (PIT). Includes tax management solutions, taxpayer self-service portals, automatic tax behavior analysis (auto-scoring), fining and notification systems, and close integration with electronic registries of the Sultanate.
• TURNIT SaaS Platform End-to-end SaaS platform for managing routes, inventory, pricing, reservations, and distribution for ground transport operators in the rail and bus industry.

Quantifiable outcome

• ISO 9001 and ISO/IEC 27001 certified quality and information security management systems covering software development, support, and consulting services.
• +4 more outcomes

Named customers13 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability9 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor, core and major.

• Kuehne+Nagel AGminorStrategic or Co-development PartnerIntroduct participated in the development of an integrated air cargo freight forwarding platform for Kuehne+Nagel and integrated it with Apple Inc. systems. The system was recognized as one of the best IT developments of Kuehne+Nagel in 2019.
• Yolo GroupcoreStrategic or Co-development PartnerIntroduct developed Yolo Group's advanced gaming platform bridging cryptocurrency and traditional betting, using Flutter. The platform supports both crypto and fiat currency transactions across mobile and tablet devices. This is a flagship development partnership.
• ENLAB (Optibet)coreStrategic or Co-development PartnerIntroduct built ENLAB's core gaming platform, sportsbook, and handled all integrations from CRM to Bonus Engines for the Optibet flagship brand spanning the Baltic Sea region. Also developed gaming brands Nutz, Boost, Klondaika, and Finnplay under Entain.
• Oman Tax AuthoritymajorStrategic or Co-development PartnerIntroduct developed an integrated VAT and Personal Income Tax (PIT) management system for the Oman Tax Authority. The system covers all aspects of taxation including tax management solutions, self-service portals for taxpayers, automatic tax behavior analysis (auto-scoring), fining and notification systems, and close integration with electronic registries of the Sultanate.

Scale indicators8 records

Recent moves14 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/introduct-group
• Facebookfacebook.com/introductgroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Introduct Group