REACTIS

What REACTIS does

REACTIS Groupe is a privately held French digital services company (ESN) founded in 2001 by Jean-Marc Roquelaure and headquartered in Aix-en-Provence, with reported FY2022 revenue of €71.8M and approximately 370-400+ collaborators across France, Canada, Germany, and Italy. The group operates through three primary service lines — REACTIS Services (technical assistance and consulting), REACTIS Digital Factory (project-based delivery via three French service centers in Aix-en-Provence, Lyon, and Massy), and REACTIS Conseil (strategic advisory) — serving enterprise clients in five primary verticals: Aerospace & Defense (approximately 30% of activity, including Airbus Helicopters and Dassault Aviation), Insurance/Banking/Retirement (Agirc-Arrco, Banque de France, Crédit Agricole), Services & Digital, Industry (Arkema, Veolia), and Nuclear Energy.

Beyond services, REACTIS is a software publisher through its wholly-owned subsidiary Aircraft Maintenance Systems (AMS), a CAMO/MRO platform co-developed in Montreal and Aix-en-Provence for over 20 years and used by 300+ aeronautical operators across 48 countries, providing a recurring-revenue counterweight to the services base. The group holds EN9100/ISO9001 certification (October 2021, renewed 2022) for aerospace quality management, an EcoVadis 'Engaged Company' badge, and Qualiopi certification for training delivery.

The Reactis AI practice, scaled to production in 2024, layers generative-AI offerings (RAG pipelines, AI agents, AI-augmented software delivery, CallBot/ChatBot) on top of Azure OpenAI, Azure Speech Services, Claude Code, and sovereign on-premise Mistral deployments, and is operated from an internal Reactis Lab. GTM is direct enterprise sales via Business Managers piloting profit centers, with no channel or reseller layer, and the AI practice is positioned as a growth engine on top of the established services footprint.

Name

REACTIS

Legal name

REACTIS SAS

Website

https://reactis.fr

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

REACTIS Groupe is a French ESN (IT services firm) founded in 2001, employing 370-400+ staff across France, Canada, Germany, and Italy, delivering technical assistance, project-based delivery, and consulting to enterprise clients in aerospace, social protection, banking, industry, and nuclear, with an in-house AMS aircraft-maintenance software and a production-scaled AI practice.

Ownership category

akta.pro rank

Product category

IT Services / Digital Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Management Consulting Services (54161)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data, Analytics & AI Consulting (BPAHAEAF)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)

Keywords

• IT services
• Digital transformation
• AI consulting
• Technical assistance
• Aerospace software

Headquarters

HQ city

Aix-en-provence

HQ country

France

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. REACTIS Services (Technical Assistance): Technical assistance (assistance technique) placing specialized consultants at client sites. Core business of the ESN with a portfolio of activities covering aeronautics, retirement, and industry sectors. Consultants are maintained through internal and external training programs.
2. Digital Factory (Service Centers): Project-based delivery (forfait) and grouped technical assistance (ATG) performed within 3 service centers (Lyon, Massy, Aix-en-Provence). Enables Reactis to make strong commitments on project timelines and budgets through industrialized, shared resources.
3. REACTIS Conseil: Advisory and consulting services for private and public organizations in their structural projects. Expert-level accompaniment by digital transformation specialists.
4. Aircraft Maintenance Systems (AMS) - Software Publishing: Reactis Group is also a software publisher. AMS software for aeronautical maintenance has been developed for 20 years by Montreal and Aix-en-Provence teams. 300+ companies in 48 countries use AMS as their trusted maintenance management software.
5. Reactis AI Services: AI consulting, POC/demonstrators, AI delivery factory (AI-augmented development), TMA intelligente, Agent Factory, and Platform Enablement. Growing AI practice with references in production at major accounts.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

REACTIS Groupe is a French ESN (digital services company) providing IT services through three service lines: REACTIS Services (technical assistance and consulting across aeronautics, retirement/social protection, industry), REACTIS Digital Factory (project-based and grouped technical assistance delivered through 3 service centers in Aix-en-Provence, Lyon, and Massy), and REACTIS Conseil (strategic consulting for digital transformation). The group is also a software publisher of Aircraft Maintenance Systems (AMS), an aeronautical CAMO/MRO maintenance management platform used by 300+ companies in 48 countries, and offers a growing Reactis AI practice covering AI consulting, AI Delivery Factory, TMA Intelligente, Agent Factory, RAG retro-documentation, CallBot/ChatBot, and Qualiopi-certified AI training.

Product overview

REACTIS Groupe is an IT services company (ESN) operating across three main sub-brands: REACTIS Services (historical technical assistance and consulting across sectors), REACTIS Digital Factory (fixed-price and managed services delivered from 3 service centers), and REACTIS Conseil (strategic consulting for digital transformation). The group also includes Aircraft Maintenance Systems (AMS), an aircraft maintenance software publisher with 300+ clients across 48 countries, developed collaboratively by teams in Montreal and Aix-en-Provence. Built on top of these core services is the Reactis AI portfolio — a suite of AI-augmented offerings spanning AI Delivery Factory (code generation, testing, documentation), TMA Intelligente (automated ticket handling), Agent Factory (bespoke AI agents), RAG retro-documentation, CallBot/ChatBot (voice and text AI assistants), Platform Enablement (AI infrastructure), and AI advisory services including strategy roadmaps, POC/demonstrators, and Qualiopi-certified training. Reactis AI solutions integrate with Azure OpenAI, Azure Speech Services, Azure Bot Framework, Azure DevOps, and can deploy sovereign Mistral models on-premise. The company employs approximately 370–400+ staff across France, Canada, Germany, and Italy.

Differentiator

Problem solved

Functional benefit

Brands

• REACTIS Services: Historical IT services business line providing technical assistance in sectors including aeronautics, retirement, and industry.
• REACTIS Digital Factory
• REACTIS Conseil
• Aircraft Maintenance Systems (AMS)
• Reactis AI
• Reactis Lab

Products and services

• REACTIS Services Historical IT services offering providing specialized technical assistance and consulting across multiple sectors (aeronautics, retirement/social protection, industry). Consultants are placed at client sites with skills maintained through internal and external training programs. For enterprise clients requiring dedicated technical resources.
• REACTIS Digital Factory

Quantifiable outcome

• AI-augmented delivery reduces documentation time significantly (retro-documentation tool integrated with Azure DevOps)
• +4 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability11 records

Feature5 records

Partnerships

One partnership is on record.

• CarbominorImplementation/ SI/ Consulting PartnerCarbon footprint consultancy engaged by Reactis to calculate its carbon footprint. Carbo is certified by the Association Bilan Carbone (ABC) and compliant with ADEME's national protocol and international GHG Protocol.

Scale indicators10 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Atos: Major French-headquartered IT services firm with global presence. Comparable as a French IT services incumbent operating across multiple sectors (public sector, defense, financial services) similar to REACTIS's vertical mix, though currently in significant restructuring.
• Accenture: Global IT services and consulting leader. Comparable as a large-scale incumbent offering the full stack of digital transformation, AI services, and industry-specific consulting across aerospace and financial services — REACTIS's core verticals.
• Capgemini: Global IT services leader headquartered in France with €22B+ revenue. Comparable as a French-headquartered IT services incumbent with aerospace/defense capabilities and broader AI/digital transformation portfolio than REACTIS.

Direct peers

• CGI Group: Canadian-headquartered IT services firm with strong European operations, including France. Comparable for its combination of IT services, systems integration, and proprietary IP-based offerings (similar to REACTIS's mix of services plus AMS software).
• Aubay: French IT services and consulting firm with similar size profile (~€500M revenue) and multi-sector coverage. Closely comparable as a mid-sized French ESN offering technical assistance, forfait projects, and consulting across banking, insurance, and industry.
• Devoteam: French IT services firm with strong AI/cloud focus (Google Cloud, AWS, Azure partnerships). Comparable as a mid-sized French ESN that has built a recognized AI/digital transformation practice similar to Reactis AI, serving similar enterprise clients.
• Sopra Steria: Leading French-headquartered IT services and digital transformation firm with €5B+ revenue. Comparable as a multi-sector European ESN with strong public sector and aerospace exposure, though significantly larger than REACTIS.
• Alten: French engineering and technology consulting firm with €4B+ revenue, deeply concentrated in aerospace and industrial sectors. Closely comparable business model of technical assistance and forfait delivery with similar vertical exposure to REACTIS's aerospace practice.
• Talan: French IT consulting and services firm with strong AI/data focus. Comparable as a French-headquartered consultancy combining digital transformation advisory with technology delivery, similar to REACTIS Conseil + Digital Factory.

Emerging players

• Veryon: Aviation maintenance software provider (formerly ATP Aviation). Directly comparable to REACTIS's AMS software business — serves the same aviation CAMO/MRO market with maintenance management software and is a competitor or potential partner for AMS customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCCC5juNyg-lw-EjHBar3cpA
• Facebookfacebook.com/groupereactis
• LinkedInlinkedin.com/company/reactis
• Instagraminstagram.com/reactis.groupe

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REACTIS