Camelback Recovery

What Camelback Recovery does

Camelback Recovery is a Phoenix, Arizona-based, privately held addiction treatment and mental health operator founded in 2013. The company operates a luxury, full continuum-of-care model spanning residential inpatient treatment, outpatient programs (IOP/PHP), sober living homes, recovery coaching, and a recently launched HIPAA-compliant telehealth IOP offering evening virtual sessions. Clinical services target adults with mental health disorders, substance use disorders, and co-occurring dual diagnosis conditions, with evidence-based modalities including CBT, DBT, EMDR, and ART, supplemented by specialty services such as Transcranial Magnetic Stimulation (TMS), Medication-Assisted Treatment (MAT), GeneSight pharmacogenomic testing, and psychiatry. Patient acquisition is sales-led and phone-driven (602-466-9880), supported by in-network status with ten commercial and government payors (Aetna, BCBS, Cigna, UnitedHealthcare, TRICARE, TriWest, GEHA, Gilsbar, Medica, Multiplan), insurance verification assistance, and financing options for self-pay clients.

Underlying technology consists of three core components: a TMS device suite for non-invasive mood regulation therapy, a standard HIPAA-compliant telehealth video conferencing platform for evening IOP delivery, and a proprietary mobile app ('Camelback Recovery') for alumni communication, milestones, and accountability. Accreditation footprint includes the Joint Commission Gold Seal of Approval, an active Arizona Department of Health Services license, Arizona Recovery Housing Association membership, and clinical leadership by board-certified Medical Director Dr. Michael Vines, MD. Geographically the company remains concentrated in the Phoenix metro (Phoenix HQ at 4527 N 16th St plus a Peoria inpatient facility, serving Scottsdale, Tempe, Mesa, Gilbert, Chandler, Glendale, and Goodyear) with an early interstate push into Illinois-resident acquisition. Marketing is content-led via the 'I Love Being Sober' podcast, blog, YouTube alumni testimonials, and an active Facebook alumni community.

Name

Camelback Recovery

Legal name

Camelback Recovery

Website

https://camelbackrecovery.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Camelback Recovery is a Phoenix, Arizona-based luxury addiction treatment and mental health operator offering a full continuum of inpatient, outpatient (IOP/PHP), telehealth, sober living, and recovery coaching services to adults with substance use and co-occurring mental health disorders. Revenue is driven by insured admissions across ten major payor networks.

Ownership category

akta.pro rank

Product category

Behavioral Health and Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Addiction treatment services
• Mental health clinic
• Sober living homes
• Dual diagnosis treatment
• Telehealth intensive outpatient

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance-Based Healthcare Services: Revenue generated through accepted insurance plans including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, TRICARE, TriWest, GEHA, Gilsbar, Medica, and Multiplan. Treatment costs covered through health insurance benefits.
2. Private Pay Treatment: Self-pay clients can finance treatment through available financing options. The company offers flexible payment plans to make treatment accessible for those without insurance or with limited coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Camelback Recovery is a luxury mental health clinic and addiction treatment center that delivers a full continuum of care for adults in the Phoenix, Arizona area, including inpatient mental health treatment, outpatient programs (IOP and PHP), detox, sober living homes, and recovery coaching. Services cover mental health disorders (anxiety, depression, PTSD, bipolar, personality disorders), substance addictions (alcohol, opioids, heroin, meth, cocaine, fentanyl), and dual diagnosis conditions, supported by evidence-based therapies (CBT, DBT, EMDR, ART), TMS therapy, medication-assisted treatment, and telehealth IOP.

Product overview

Camelback Recovery is a luxury mental health clinic and addiction treatment center offering a comprehensive continuum of care. The platform provides multiple levels of treatment including inpatient mental health treatment, outpatient programs (IOP and PHP), and telehealth IOP for virtual care. Core services include dual diagnosis treatment addressing co-occurring mental illness and substance use disorders, addiction treatment for various substances (opioids, heroin, alcohol, meth, cocaine, fentanyl), and specialty services such as Transcranial Magnetic Stimulation (TMS), GeneSight Testing, Medication-Assisted Treatment, and Psychiatry Services. The treatment approach incorporates various evidence-based therapy programs including DBT, CBT, EMDR, Accelerated Resolution Therapy (ART), family therapy, group therapy, and individual therapy. Additional support services include detox, sober living facilities, and recovery coaching programs across three tiers. The company operates primarily in Phoenix, Arizona with facilities in surrounding areas including Scottsdale, Mesa, Gilbert, Chandler, Glendale, Peoria, and Goodyear.

Differentiator

Problem solved

Functional benefit

Products and services

• Inpatient Mental Health Treatment Residential treatment providing 24/7 supervision and support for individuals with severe mental illness in a secure, structured environment with comprehensive care including therapy, medication management, and substance abuse treatment.
• Outpatient Mental Health Treatment Flexible treatment programs including Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) that allow individuals to receive mental health care while maintaining daily responsibilities.
• Telehealth IOP Virtual intensive outpatient program offering evening sessions (6-9pm weekdays) through a HIPAA-compliant video platform, providing addiction treatment and mental health care for adults who cannot step away from daily responsibilities.
• Dual Diagnosis Treatment Integrated treatment program addressing co-occurring mental illness and substance use disorders simultaneously, combining addiction care with mental health treatment.
• Substance Abuse/Addiction Treatment Comprehensive addiction treatment programs addressing drug and alcohol dependencies including opioids, heroin, alcohol, prescription medications, meth, cocaine, and fentanyl, utilizing evidence-based therapies.
• Transcranial Magnetic Stimulation (TMS) Non-invasive treatment using magnetic stimulation applied to the cranium to stimulate brain regions involved in mood regulation for treating depression and other conditions.
• Detox Services Ambulatory detox services helping individuals safely rid their bodies of harmful substances with clinical staff support for managing withdrawal symptoms.
• Medication-Assisted Treatment (MAT) Treatment program incorporating medications alongside counseling and behavioral therapies to treat substance use disorders, particularly for opioid and alcohol addiction.
• Psychiatry Services Psychiatric care including assessment, medication management, and ongoing monitoring for mental health conditions as part of comprehensive treatment planning.
• GeneSight Testing Genetic testing service that helps clinicians understand how an individual's genes may affect their response to medications, supporting personalized treatment planning.
• Accelerated Resolution Therapy (ART) Trauma therapy using eye movement to reprogram how distressing memories are stored in the brain, reducing physical and emotional reactions to trauma.
• EMDR Therapy Eye Movement Desensitization and Reprocessing therapy for processing trauma by targeting traumatic memories through bilateral stimulation.
• Dialectical Behavior Therapy (DBT) Cognitive-behavioral approach designed for individuals with self-harm behaviors focusing on emotional regulation, distress tolerance, and mindfulness.
• Cognitive Behavioral Therapy (CBT) Evidence-based therapy focusing on identifying and changing negative thought patterns and behaviors to address mental health conditions.
• Sober Living Structured transitional living homes providing a supportive environment for individuals in recovery, promoting long-term transformational changes.
• Recovery Coaching Three-tiered coaching program (Basic, Premium, Ultimate) providing ongoing guidance, accountability, and support for maintaining sobriety and recovery goals.
• Family Therapy Psychotherapy focusing on enhancing communication and resolving issues within families to promote mental health and healthy relationships.
• Group Therapy Psychotherapy involving small groups of individuals led by therapists to help manage mental health conditions, build communication skills, and provide peer support.
• Individual Therapy One-on-one therapeutic sessions providing personalized assistance for addressing mental health conditions and developing coping strategies.

Quantifiable outcome

• Studies show people who live in sober living facilities after exiting rehab have over 40% higher chance of success

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• AetnacoreChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted for coverage of mental health and addiction treatment services. Admissions team assists with Aetna insurance verification.
• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted for coverage of mental health and addiction treatment services including BlueCross BlueShield Mental Health coverage.
• CignacoreChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted for coverage of mental health and addiction treatment services including Cigna Mental Health coverage.
• United HealthcarecoreChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted for coverage of mental health and addiction treatment services including United Healthcare Mental Health coverage.
• TRICAREcoreChannel Partner/ Reseller/ DistributorMilitary health insurance provider accepted for coverage of mental health and addiction treatment services including TRICARE Mental Health coverage.
• TriWestminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted for coverage of mental health and addiction treatment services including TriWest Mental Health coverage.
• GEHAminorChannel Partner/ Reseller/ DistributorGovernment Employees Health Association insurance provider accepted for coverage of mental health and addiction treatment services.
• GilsbarminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted for coverage of mental health and addiction treatment services including Gilsbar Mental Health coverage.
• MedicaminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted for coverage of mental health and addiction treatment services including Medica Mental Health coverage.
• MultiplanminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted for coverage of mental health and addiction treatment services including Multiplan Mental Health coverage.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cottonwood Tucson: Private Arizona-based addiction and mental health treatment center offering residential, IOP, PHP, and sober living with a dual-diagnosis focus. Direct regional competitor to Camelback with overlapping insurance contracts and patient demographics.
• Decision Point Center: Residential and outpatient substance use treatment center based in Arizona offering detox, IOP, sober living, and dual-diagnosis programming. Head-to-head regional competitor to Camelback in the Phoenix/Arizona market.
• Caron Treatment Centers: Long-established, nonprofit addiction treatment organization offering inpatient, outpatient, and family programs with a strong dual-diagnosis treatment tradition. Closely comparable to Camelback in clinical methodology and continuum-of-care model, though with national recognition.
• Cornerstone Healing Center: Phoenix-based drug and alcohol rehab offering residential, outpatient, sober living, and recovery coaching with insurance acceptance. Direct local competitor to Camelback with a similar continuum-of-care and luxury positioning.
• The Recovery Village: Multi-location drug and alcohol rehab operator providing medical detox, residential, IOP, telehealth, and sober living, with broad insurance acceptance. Direct competitor to Camelback in the insurance-funded, multi-modality addiction treatment space.
• Elements Behavioral Health: Luxury addiction and mental health treatment provider (Long Beach, CA-area) offering residential and outpatient programs with dual-diagnosis specialization. Closely comparable to Camelback's luxury positioning and clinical service mix.
• Palladium Recovery Center: Residential and outpatient addiction and mental health treatment provider offering dual-diagnosis programs, sober living, and family therapy. Comparable to Camelback in clinical approach, sobriety-support continuum, and mid-sized private operator profile.

Broad incumbents

• American Addiction Centers: Publicly traded multi-state operator of residential, outpatient, and detox programs including luxury brands such as Elements Behavioral Health and River Oaks. Direct comparability to Camelback in luxury rehab positioning, dual-diagnosis focus, and insurance-driven admissions model.
• Hazelden Betty Ford Foundation: One of the largest nonprofit behavioral health and addiction treatment operators in the U.S. with a national residential, outpatient, and sober living footprint. Comparable to Camelback across the full continuum of addiction and co-occurring mental health care, but at materially greater scale.

Emerging players

• Journey Pure (and subsidiaries): Multi-state behavioral health platform offering residential, outpatient, telehealth, and MAT services with a recovery-coaching and alumni ecosystem. Comparable to Camelback's growth-stage, technology-enabled, insurance-reimbursed model, with broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CamelbackRecovery
• Xx.com/cmlbckrecovery
• LinkedInlinkedin.com/company/camelbackrecovery

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Camelback Recovery