Santa Casa da Misericórdia de Portimão

What Santa Casa da Misericórdia de Portimão does

Santa Casa da Misericórdia de Portimão is a Portuguese Instuição Particular de Solidariedade Social (IPSS) and public utility institution founded before 1543, dedicated to the traditional Catholic Works of Mercy (Obras de Misericórdia). It operates from a single headquarters at Avenida São João de Deus, Hospital São Camilo in Portimão, in Portugal's Algarve region, providing four core service verticals: Infância (childcare and family support), Sénior (elderly care promoting autonomy and integration), Saúde (continued healthcare and rehabilitation for dependent persons), and Comunidade (community solidarity services including Cantina Social and food support). The institution supplements these verticals with specific care programs such as Apoio Domiciliário S. João de Deus (home-based care for dependent individuals lacking family support), Centro de Dia (day care), and Estrutura Residencial para Pessoas Idosas (residential elderly care). Approximately 200 collaborators serve more than 400 users daily.

The organization functions as a non-profit social welfare institution with no proprietary technology platform. Its digital infrastructure consists of a standard PHP-based website with cookie management and ShareThis social sharing integration, supplemented by Microsoft Forms for recruitment and service enrollment, and an external grievance channel. The institution is ISO 9001:2015 certified by SGS, maintains an internal code of conduct including corruption prevention (RGPC), and publishes six consecutive years of annual management reports (2020-2025).

Revenue is generated through a combination of Portuguese social security reimbursements under IPSS agreements, government and municipal subsidies, income-scaled co-payments from service users, and charitable donations. Pricing is governed by published internal regulations rather than market-based pricing, and no public revenue figures are disclosed. The go-to-market motion is direct-to-consumer: services are accessed by local community members through phone, email, or physical visit, with no external sales channels or enterprise customer acquisition. The customer base is exclusively the general public in the Portimão catchment area, with no named enterprise clients and no geographic expansion beyond the Algarve.

Name

Santa Casa da Misericórdia de Portimão

Legal name

Santa Casa da Misericórdia de Portimão

Website

https://scmportimao.pt

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Santa Casa da Misericórdia de Portimão is a Portuguese charitable institution (IPSS) founded before 1543 that provides childcare, elderly care, rehabilitation, and community support services to over 400 daily users in Portimão, Portugal, delivered by approximately 200 collaborators.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Drop-In / Flexible Nursery Care (EDACACAF)

Keywords

• Elderly care services
• Childcare social services
• Community health support
• Residential elderly care
• Home care services

Headquarters

HQ city

Portimão

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Social Welfare Services: The institution generates revenue through social welfare service provision, likely funded by a combination of government subsidies, social security contributions, private payments from service users, and charitable donations. The institution publishes annual management reports (Relatórios & Contas) from 2020-2025, indicating active financial operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Santa Casa da Misericórdia de Portimão is a Portuguese charitable institution of public utility that delivers social welfare services to the Portimão community in the Algarve region. Its core offerings span childcare (Infância), elderly care (Sénior), health services (Saúde), and community support (Comunidade), including residential elderly care, day centers, home care, and a social canteen.

Product overview

Santa Casa da Misericórdia de Portimão operates as a unified social services institution offering a portfolio of interconnected care and support services. The core services include Infância (childhood care), Sénior (elderly care), Saúde (health/rehabilitation services), and Comunidade (community support). These are supplemented by specialized residential and home-based care offerings including Apoio Domiciliário S. João de Deus (home care), Centro de Dia (day care center), Estrutura Residencial para Pessoas Idosas (elderly residential care), and Cantina Social (social canteen). The institution serves more than 400 users daily through these integrated services, unified by a commitment to humanized, quality care delivery.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Serves more than 400 users daily with approximately 200 collaborators

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Cáritas Portuguesa: National Catholic social welfare organization with extensive community, elderly, and family support services across Portugal. Comparable as a faith-based IPSS providing overlapping social services, though with a broader national scope and different governance structure than a single-city Misericórdia.
• Cruz Vermelha Portuguesa (Portuguese Red Cross): National humanitarian organization delivering elderly care, home support, health, and community services across Portugal. Shares the IPSS public utility model, multi-vertical service portfolio, and subsidized revenue model, but operates at much larger national scale.

Direct peers

• Santa Casa da Misericórdia do Porto: Porto's Misericórdia institution providing elderly care, health, and social services under the same Obras de Misericórdia tradition. Operates the same IPSS framework with comparable service mix (residential, day care, home support) and is the most direct regional peer in northern Portugal.
• Santa Casa da Misericórdia de Faro: Algarve-based sister Misericórdia operating elderly residential care, home care, and community services in Faro. Most direct geographic peer given shared region, population dynamics, regulatory environment, and service portfolio.
• Santa Casa da Misericórdia de Lisboa: Lisbon-based sister Misericórdia institution operating the same IPSS/public utility model with elderly residential care, health, and community services across a much larger footprint. Direct institutional peer sharing the same Catholic charitable framework, service categories, and regulatory status.
• Centro Social e Paroquial de Portimão: Local Catholic parish social center in Portimão providing overlapping social services including elderly support and community aid. Direct hyper-local competitor for IPSS funding and community users in the same municipality.

Others

• ANCI - Associação Nacional de Cuidadores Informais: Portuguese national association supporting informal caregivers, with training, advocacy, and resources. Adjacent peer addressing overlapping elderly care needs through caregiver enablement rather than direct facility-based services.

Emerging players

• Residências Montepio: Montepio-affiliated senior residential care network providing assisted living and elderly care services in Portugal. Comparable as a senior-focused residential care operator, though structured under a mutual banking group rather than a charitable IPSS.
• Hospital Particular do Algarve (HPA) Group: Private healthcare group operating hospitals and outpatient services across the Algarve. Comparable as a regional health and continuing-care provider in the same geography, but operates on a for-profit model with different funding dynamics.

Regional players

• Fundação Social Portuguesa (FSP): Portuguese social foundation providing community-based social services including elderly support programs. Adjacent IPSS-model peer operating social welfare services in Portugal with comparable funding mix and community-focused delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SantaCasaDaMisericordiaDePortimao

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Santa Casa da Misericórdia de Portimão